Our pool water was due for total replacement. Draining the 17k-gallon pool is not only expensive…read moreand risky (plaster may crack and empty pool could float out of place) but also not environmentally friendly. I came across this Puripool Reverse Osmosis pool water recycling process that turns existing pool water to better than what tap water offers. I called all operators offering the Puripool service and PoolSmart had a reasonable price tag and the earliest availability despite being outside their normal service area. Rick was very responsive at the get go during my evaluation phase, up until after I gave him my business and he completed the job. My pool water is now as good as new and I will recycle my pool water again between 3 to 5 years when it's due in a heartbeat. I highly recommend Rick and PoolSmart for this type of service.

Rick is a great guy! Super polite, so knowledgeable, and always helpful. PoolSmart has been…read moremaintaining our pool for the last five years and we are so fortunate to know Rick! He responds to any issue quickly no matter if it's something simple or a big deal like replacing your filter pump and piping. I would recommend PoolSmart to anyone looking for help with their pool.

UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

Honest, Reliable, Fair Prices and would highly recommend to…read moreanyone needing a pool service!

Recently started weekly Jacuzzi service with Landon. He came out the same day I called after his…read moreregularly scheduled appointments. He explained everything thoroughly and got the water looking clear right away. No problems since!

I have nothing, but great things to say about Kenny. He is so easy to communicate with (which is…read morehard to come by these days) and really does care deeply about his client's. We've worked with Kenny for years now and each year we are so glad that we've maintained his trust, loyalty and commitment. If you're shopping around, please stop here! Kenny and his team will take care of your pool needs as he would if it were his own.

Kenny is the real deal. He's always on time and truly dedicated to his work. My daughter's birthday…read moreparty was only a week away and the pool was struggling with the heat. Kenny came out every single day until the water was crystal clear. Thanks to him, we were able to enjoy the pool by the weekend and the party went off without a hitch. Highly recommend!

I stopped using, well I caught them not coming on days when they said they were going to come…read more Literally received a picture saying my pool was cleaned and I was literally standing by it but never saw the pool technician come. Three separate times I had to ask whose pool is this, as I received pictures from a pool not mine. Told the owner and he switched them out for someone who literally just put my pool vacuum in the pool and walked out, like he was done. Lastly if you don't pay regardless of your concerns and lack of service they will send you to collections, and not honor their work!

The pool service by this company for over a year. The pool had not been maintained correctly and I…read morehad equipment issues that they failed to report. A few things that caused me to terminate service with the fact that the pool kept running low on water, other then telling me to fill it they never mentioned the fact that I had multiple leaks from that equipment so as much as I would fill the pool, the following week, it would be low again. It wasn't until I pointed out water near the equipment and asked them where it was coming from that they then mentioned I have a crack in the filter. I also had to ask them why my spa kept draining and again it wasn't until I asked the question three weeks in a row that they said all the valves might be bad. On top of the valves, needing to be replace, I had leaks in the piping as well, which they failed to mention. I had the water tested a day after they had come to clean the pool and the pool was low on chemicals and pH was off. Lastly, I just had my filter replaced by another company and the inside of the filter was extremely dirty to include the bottom of the filter which we paid for them to clean March of this year so a month later the filter shouldn't look like that and the bottom was filed with dirt. Also, if they clean the filter in March, that was another opportunity for them to mention that the filter casing was cracked but again that was not part of their report. I hired somebody to replace my equipment, and I found another pool service who initially had to add quite a bit of chemicals to get everything working the way its supposed to. I would not recommend this company.

Been using Final Encore for pool cleaning for over a year. Very prompt and thorough. Owner is…read morevery conscientious and courteous and always keeps you posted on any changes in schedule, etc.. They are very thorough and take the time to do the total job. Will always advise you if any issues or other services might be needed (such as filter cleaning, etc.) Definitely recommend!

From the owner: Reliable service. Always there and completion of service sent with picture and notes of service…read moreevery visit.

Please don't waste your time or money with these people. They will tell you they'll come one day…read moreand you'll literally have to wait all day for them to show. Even when they say they'll be on their way. The only person that knows how to clean a pool is Danny. Only thing is he will bring different family members to help him, without letting you know. Then he'll start sending someone random, without telling you. Then that person is doing a half ass job! When you ask why no one is showing up, they'll literally ignore you. I had to reach out to Josie the wife due to being ignored. Then she says well if you don't like it go elsewhere. Wtf!? Sounds like they don't want business. Don't waste your time. They have absolutely no work ethic. Don't waste your time or money, there's plenty of other pool people.

Highly recommend Think Clear Pools. They got me on the schedule a day after I inquired. Then they…read morecame by and got all the dirt out of our pool, balanced the chemicals, and topped off the water levels as well. Very affordable pricing and very good communication with the servicing person. Our pools has never looked better!