Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.

Absolutely outstanding service, value, and quality. Over the…read morepast six months he has repaired our microwave, dishwasher, washing machine, and kitchen sink. When I called him yesterday about another dishwasher issue, he walked me through it on the phone and saved me a service charge. He is young, hard working, and eager to build his business. Others that I have referred him to have shared my enthusiasm. I could not recommend him more highly.

From the owner: Our main goal is to complete the job thoroughly and efficiently to prevent recalls and save time…read morefor everyone. Our company deals with all types of repairs of household appliances, including complex repairs to eliminate freon leaks in refrigerators. Trust us to handle all your appliance repair needs promptly and professionally.

Awesome experience! I had an electric clothes dryer that makes an ungodly squeaky noise. I called,…read moremade the appointment, and texted the brand and model. Jose brought with him a replacement part for the suspected cause (showing experience), which turned out to be the right call. It took him only half an hour to change out the part and do a thorough interior cleaning.

Came out same day, a Saturday to fix our oven. He had to order a part, but came back and fixed it…read more Jose is considerate and polite. Very knowledgeable and professional. Will use again for any of our appliances.

Fixed vacuum. Couldn't be better or more helpful. Also gave us a great price on a new vacuum. Go…read moreDennis

Great place they take great care of you & reasonable times for things to get fixed. The place to go…read morein Putnam County for your vacuum needs.

Response time was amazing. Jimmy called right away and was able to send a tech over right away…read more We have an older GE washing machine. Paulie cleaned it out and seemed to fix it but next day it stopped working again. They came right out and replaced the water pump at no extra labor charge. Now it's working great.

Stay Away! I called…read moreAtlas (Jimmy) to fix my stove, which had a broken burner. While initially he was quite responsive, everything went downhill quickly. He sent someone who not only didn't fix the burner, he broke another one. That person said that they needed more parts to fix both burners and that they would call back when they were ready. We never got a call. This began several weeks of pestering Jimmy on the status of the parts, because he would never call us. He eventually replied that they were on backorder but would tell me when they were ready again. After a long period of silence, we called him back and he mentioned that the parts were discontinued, he just never bothered to tell us and that he wouldn't do anything to compensate us for the stove his team made worse. He said that there was nothing that could be done to fix it. I called a different company, they came in, had the parts (not on backorder) and fixed it within a week. I'm mad at myself for trusting Jimmy for as long as I did, because we could have gotten results so much sooner. Don't use Atlas, they just make things worse.

Broken washer door. Tech came out; we said the small broken piece of plastic was inside. He said it…read morewasn't. Charged us $86 to fix it. Two weeks later, door broken again. He comes back. We show him the broken piece we were able to easily pull out. He replaces several things, charges us over $200. We say if he'd done it right in the first place we wouldn't have 2 service calls plus extra parts. I was willing to meet the guy half way but I wasn't going to pay again for work that wasn't done right the first time. He became very angry, pulled his parts out, at one point got right in my face and said, "You wanna fight? Huh? You gonna hit me?" (I am a 5'2" tall female). Called us twice from his cell, screaming into the phone. I filed a police report because it was so creepy. I would never call these people again for anything.

Horrible.....the definition of scammers. Frank talked me into getting a temporary fix on the water…read moredispenser for my refrigerator back in Augusta 2019, because I guess he was being lazy about ordering the part and fixing it. So he told me that taping the broken part would work temporarily. I figured I was gonna get at least a year out of it. Not even two months later, the dispenser stopped working. Frank charged me $159.00 for 10 minutes worth of work and said that he would do the right thing if it breaks again. Called him back after the dispenser broke (TWO MONTHS LATER) and he simply said you need the part and stated he was gonna charge me the service charge and an hourly rate. How's that doing the right thing? Called and requested to speak with a supervisor and they refused to call me back. Horrible company. Do not do any kind of business with these people.