Of course everything is perfect right now because it only opened up two days ago! Ha.. But the…read morestuff this gym has is awesome!! There are tons of different workout machines I never would have even thought of. Then they have unlimited tanning beds, massage chairs, and hydro massage beds. There's also this new feature that helps clear your skin? -- I actually tried that today. It was like a standing up tanning bed. After I was finished with it the people said the floor was supposed to shake. That didn't happen with me. But I'll continue to use it to see if there's any improvements with the clarity of my skin. The staff are all super friendly and helpful. They're right when they say it's a "judgement free zone." I definitely feel comfortable and excited to get fit at this Planet Fitness!

Orginal review below, I mostly posted about the hour change…read morewith no notification and received programmed response that said the hours where posted on the app, not that it answered my question of why I wasn't informed, but even the hours on the app are still wrong on top of it as seen below. Went in the day and they had new stuff, thinking cool, but everything was malfunctioning and at first they acted like it was on me, but then finally realize it's the machine. Massage bed turned off after 3 min and I just walked out. Work in the day and evening and signed up a year ago for a 24 hr gym. Started popping after work recently and they have been closed. I finally walked up to the door and saw extremely shrunken hours that serve me zero purpose. No notification. Really shows the scammy nature of planet fitness we all know, where most people pay and don't show up. but to shrink hours as soon as you get an influx of people signing up in January with know notification is wild.

I've been going to the gym for years. Heard plenty of complaints about the owner but never had any…read moreissues. The other day however changed things and I cant give this guy my business anymore. First impressions last a really long time with me. This new guy came into the gym and I literally watched the owner follow him around the gym and tell him over and over again that the gym closes at 7. He also was standing in his way making for awkward moments of him having to say "excuse me" while looking at him all confused wondering why the owner and his dog is in his face. He handled it well until it was time to leave. Then the owner decided to talk to him like he was stupid because he didnt know where the exit was since the owner had told him he couldnt use the one he did know about. Thats when the new guy got pissed. Asked him what he did for him to treat him so badly. Of course, the owner had no reason to treat him like that so the owner started lying about what he said. Then the guy asked him if he had some stress he needed to work out and if he wanted to roll with him to take out his anger. Of course the owner refused and told him to go to planet fagness. After witnessing such an unprofesssional demeanor from the owner I cant give him my business. No one should. There are plenty of much better gyms in the area and you dont have to worry about the owner following you around and harrassing you.

Amazing gym. Best I've ever been to hands down. Any pie for of equipment you're looking for is hereread more

Very dirty gym for how much it is. It's also very disgusting how everyone has to share the same rag…read moreto wipe down machines.

For a $60/month gym it is so filthy. Bathroom is abysmal, urinals never work and smell so bad…read more Everyone has to use a communal rag instead of fresh rags or paper towels to clean machines. I forgot to mention, you can't bring guests, it's $15...

Like Emily above, same situation. We signed a contract for 18-months at $33.30/month. After the…read morecontract expired, we double-checked to make sure that the payments wouldn't renew. (I saw it in the fine print, and we took the necessary actions per the contract.) Here we are 3 months later still trying to stop the monthly withdrawals from our account. Not just that, but when we joined, we were promised personal training sessions at no cost. That lasted one visit. Long enough for our withdrawal to clear. We were also told at sign-up that we could bring along our teen daughter and that she would be added to the contract. Last few times we tried to go (with her), they acted like we were breaking the rules. Made it uncomfortable to be there. There's more, but I think you get the picture. Stay away unless you like hemorrhaging money for nothing in return.

I have had various issues with this location (being forced into a 3 year contract, filthy…read morebathrooms, disgusting tanning booths, damaged or broken machines), but by far the most aggressive issue is the completely apathetic response the employees have towards the plethora of bats that inhabit the building. I normally work out late at night, but nearly 95% of the time I am there during the day, I have seen bats. And it is only after making a fuss about it do they bother to even do anything.

I can't believe this gym isn't on Yelp! This is a really great facility that feels like a "big…read morecity" gym in our little Richmond! It's in a remodeled building and has abundant equipment, weights and an unbelievable class schedule (spinning, Zumba, pilates, etc..) that has to be seen to be believed. Unlike some other gyms in this area, the fitness classes are included with your monthly membership fee. The gym is always clean, the staff and instructors always friendly. It also has 24 hour access if you purchase a keycard for ten dollars. Worth it if you're a late-night or early-morning type of fitness freak. Also key is the childcare option which makes it so easy to be able to work out - no more excuses! Childcare is a $4 per visit (for 3 hours) or a flat $30 per month which is totally worth it if you're going 3-4 times a week. Not ready to join? First visit is free and there is also a pay-per-visit option which is a very affordable $5 per visit. Overall the best fitness facility in all of Richmond, they have an off-site swimming pool that I haven't been to so I can't comment on that. Also connected to the Cycling Fitness Warehouse which has bikes and biking gear. You have to check out their webpage to really appreciate this facilty.

Family Fitness Works has been a great addition to the Richmond community. The staff and trainers…read moreare extremely friendly and know what they are doing. I was home all last summer and decided to get a membership. I am so glad I did! I took full advantage of all the fitness classes they offered, including spinning, yoga, zumba, body pump, kettle bell, kick fit, and some others! I always left with a sweat and empty water bottle. Not only does this place have great classes, but they also have a lot of cardio machines. I usually never had a problem getting the treadmill or step machine that I wanted. They have so many! But wait! There's more! They also have a cafe, a tanning bed, a childcare center, and two saunas. All of these are great additions to the building and make the membership worth it (Note that the tanning bed is an additional cost to the membership). I can honestly say that now that I am back in Indy, I really miss this as my every day gym. If you are living in Richmond for several months, I would highly recommend getting a membership. It is worth it!

I found Club51 through my insurance. The location has it all…read moresans a pool. I've not seen a Whirlpool. There is a squat rack, power rack, deadlift platform and all the free weights + all the machines you could ever want IMO. There are yoga & Fitness classes with an attitude of "just do your best," no pressure to keep up when you can't. The yoga instructors are kind and helpful esp Melissa. If you're looking for free weights for the big compound movements or to just get moving with treadmills etc and weight machines I think you will find Club51 a haven. Staff is knowledgeable & courteous. Paid personal training is available I'm pretty sure but don't take my word, go check them out!

positive: it's the least crappy gym around. negative:…read morelittle upkeep. machines stay broken for months. dumbbells are falling apart. benches are not mounted to the frame. can't wait for lifetime to open their new facility.

Great gym and great service from the morning staff!!! I made a review previously but it got…read moredeleted, im sure it was by accident though!

Guy who signed us up didnt know anything. We thought we were getting a discount because we were a…read moregroup. He signed us up for a year. We found out later when we tried to cancel. Owner claimed because of franchise rules they can't cancel our membership or they get fined. Now we're living an hour away round trip, I'm physically unable to workout due to medical issues that are documented and we're still having to pay. Not only are we still having to pay but apparently now the fee has gone up $10 more. My advice, ask all the questions. Make sure the new employee knows what they're doing or you'll be paying for something you cant even use. Its 2026 and gym contracts are absolutely insane to me. I have warned everyone to avoid this gym.

Great gym. Lots of up-to-date equipment and options to cover every type workout. SUPER clean! And…read moreon top of it all, the staff is incredibly friendly and helpful. 5 star gym for sure.

Visiting from New York, honestly a really really nice gym. They have beautiful free weights and…read moreevery type of machine you need for an absurdly low monthly payment. You don't need a mask to train and they provide you with towel and sanitizing bottle. Front desk woman was very nice and only 10$ to train for the day without a hassle. Thumbs up