I am so thrilled to go to this YMCA every time I have the time, the staff is always super nice and…read morevery welcoming and i have never had a hard time with any of them. I normally only come in for the pool but recently i have been venturing off into the gyms and walking track. Every single person I come into contact with as always super friendly and very kind. Overall it's a very great community full of wonderful members and staff. They bring so much value to our community and environment. Thank you so much for being so amazing and above and beyond Xenia YMCA!

I go to a water aerobics class almost every day. With arthritis creeping in it's the way to get a…read moregreat workout! In addition, I use their ActivTrax connection to add weight training to my routine. One on one training is available if you're willing to pay an extra fee, but ActivTrax is free and the on duty trainers are ready and willing to help out if you need some extra pointers. The staff is very friendly. I've made friends with staff members and fellow exercisers alike. The facility is clean and professionally run. And while I don't take advantage of it, the facility is open 24/7. There's no pool access overnight, however. And best of all? The price is extremely affordable.

Super disappointed in the lack of understanding and compassion demonstrated by this organization…read morethat claims to promote social responsibility. Typically the YMCA is known to be a helping organization in the community. I did not get this experience. When I called in, the call center girl was nit friendly, did not demonstrate empathy or understanding for what I was explaining. I had started the conversation by asking for the director or a supervisor and the call rep refused. I called back and left a message for the executive director. I then got a call back from someone who was taking the messages for the executive director. The Y at The Heights was unwilling to help me, adding even more stress to my already overwhelming situation. I work full-time, I am a single parent to 3 children and a full-time caregiver to a parent with Alzheimers. Shame of you Y at the Heights. You are not a friend to the community or those who need understanding and compassion. I give this organization, that truly only cares about $$$, zero stars.

The Huber Heights YMCA is a fantastic facility with a friendly staff and a clean workout floor.read more

Staff is not very friendly. Most of what they say is "check the app"…read more A week ago when I signed up for the Y, in my packet came a weekly class list. I showed up for a class today at 1 o'clock and no one was there. When I went to the desk, they were kind of dismissive. "If nobody's there it was probably canceled. Did you check the app?" They should know their audience. A lot of people are older and don't want to work apps. And with that being said, why would you hand me a weekly class list that is not correct? I also asked the front desk three times in the week I've belonged, where a class was located. None of them said "oh it's right here or it's right there." Every one of them had to pull up the app or go to the monitor and pull up a class. Shouldn't the front desk know more about what's going on and what classes are being held and where they are in the gym? I don't know. It's kind of souring me.

I hadn't been here for probably a year and I was impressed at there changed. Looks like they got…read moreall new equipment and renovated. Before alot of the equipment was worn and cracked. Plus the staff... before there were always several sitting or chatting with friends ... but now they were up helping people or cleaning. Yay well done.

It was good but the springboro y is much bigger. I tried some of their equipment and to be honest…read moredidn't like it as well. Plus the one machine I tried hurt my leg and back so I cut it short. I didn't really like this one. I definitely wouldn't want this to be my primary location. I only came here because I had to get something from Atrium Pharmacy so thought I would give it a try.

When you buy a gym membership you dont pay for the previous month you didnt have a membership. You…read morebuy for the proceeding month. This gym charged me for a family membership for an entire month after I cancelled the membership and they claim it's their policy to do so. I think this policy should be illegal as it charges a patron for a service they will not have. I think once you cancel the family membership and reduce it to an individual membership then when you go to pay for the next month like I did you dont get charged for a family membership you just cancelled. You should only be charged for an individual membership. This is common sense. The reason I cancelled the Family Membership is because I couldnt even bring my child into the gym. My son does wrestling and has since he was 6. He's 7 now and it's what he likes to do. We were kicked out of the gym and I had been paying for this non-useable family membership when THEY SHOULD HAVE TOLD ME WHEN I SIGNED UP!!! This gym is not child friendly and it doesn't have good hours for watching kids. If there was another option in the area that was as roomy as this gym we would have a membership there instead. Unfortunately, in the are though there are good gyms they dont offer as much room as this one so I am stuck.

I don't even want to give 1 star. This is horrible. No coaches for any soccer team. What is…read moregoing on? Why am i paying this $$$$???

Just joined this YMCA. We got a family pass. It is really nice. There is always someone at the…read morefront desk so you can easily check in. It is nice that it opens early at 5 am. They have a pool, workout room, and other rooms for exercise classes. You get a lot for your money. Plus they have blood drives witch I think is great. I like that there you feel part of something.

BEWARE! Imagine you visit this Y from out of town. You put your things in an open locker to use…read morethe pool. Pool is closed so you use the steam room instead. After a steam you go to your locker to retrieve your things. The locker has malfunctioned won't open. you're in your swim trunks with no phone, no keys or wallet. The staff tells you there is no way to enter the malfunctioning locker. You're now STRANDED ! If you're lucky enough to have A friend nearby they can drive 45 min to give you clothes and a place to sleep. But what if you're not so lucky? You sleep on the floor of the Y I suppose. The maintenance person won't show up till the morning. When he does have to physically break into the malfunctioned locker, he'll insinuate it's your fault . DOES that sound like a RELAXING time at your local Y? Stay away. BEWARE!!

Historic and beautiful - staff is helpful; Lifeguards very welcoming ; director has a huge heart…read more Love it here!

DO NOT PUT YOUR KIDS IN SPORTS HERE!! Was not satisfied with how last year ran but I gave them a…read morepass it seemed like they were trying to put kids health into consideration because Aug last year was very hot. But starting late cause the kids to be playing during the snow or freezing temperatures. They added a game for the week following the "close" of the season. They have no regard for parents schedules. Season should be starting Saturday sept 5th. It's been postponed to sept 13th. But some teams will have games Saturday the 5th. I have 2 kids and have no schedule for either kids team. How am I supposed to schedule life if they can't get me a schedule and not make last minute changes?!? If the refs are as bad this year as last it's going down. U4 games should last 30 mins max. One of our daughters last over an hour because the ref couldn't keep track of time! Hire people who know how to use a stopwatch or tell time. I left the sports director a voicemail and I've still not gotten a call back. They do not prioritize timeliness. Practice schedules went out the week before they started. It's no surprise the teams barely have 9 players each. Parents don't want the bullcrap.

The service are kind.And they take a bunch of classes,like swimming,volleyball, basketball ,…read moreyoga,taekwondo,they have also workout space,and on top of the basketball gym is a track!

positive: it's the least crappy gym around. negative:…read morelittle upkeep. machines stay broken for months. dumbbells are falling apart. benches are not mounted to the frame. can't wait for lifetime to open their new facility.

I love the separate areas for men and women. I would love it if they would put more equipment on…read morethe women's side. The equipment is well maintained.