OMNI Pest Control was one of the first to respond when I searched for yellowjacket nest control and…read moreremoval, and provided an estimate. I contacted them that evening and Matt responded almost immediately and scheduled a date and time. The tech, a young man name Jeremiah, texted me an hour before arrival. Came to our home, I showed him where the issue was. He went in, destroyed the nest and took it out, and then treated with Deltadust, a formulation of deltamethrin. Finished the job in a half hour. Hope the issue is dealt with for good. BTW, the charge was very reasonable. Quiteimpressed with OMNI.

It takes a lot for me to actually write a bad review. But I feel my kindness and understanding was…read moretaken for granted so here we go. I was a repeat customer, for a problem that turns out they may not have eradicated the first time. I think these guys are good and do good work... IF they're able to solve it in that first visit. In two separate paid visits now, the "follow-up" appointments to check their work that THEY INITIATE get canceled. This last time, they rescheduled SIX TIMES, all last minute, after the time they were supposed to have shown up, or without any warning at all other than a "reschedule text" later. Do NOT pay your invoice after that first visit until you actually KNOW the problem has been solved, because the "free" follow-up appointments have been canceled last minute way too many times. And this was with written acknowledgement that the job had not been completed. I will share their "understanding" and empathetic "we're standing you up again" template here. Considering they started repeating excuses, I'm surprised they didn't accidentally send me the template itself: "Good morning, [customer]. We sincerely apologize for the [short notice, confusion, inconvenience]. Unfortunately, the technician assigned to your service has informed us that he is [sick, injured, forgot ladder, custom]. We appreciate your understanding, as this situation is beyond our control. Would you be available to reschedule your appointment on [Mon-Fri] (##/##) between ##:## and ##:## [am/pm]. Please let us know if this works for you, or kindly share your availability. Thank you for your patience and understanding." Honoring their appointments is NOT outside of their control. It's baffling a service provider would write this -- I will help translate: "We make one attempt at a job and then invoice you, stand you up multiple times for our advertised and self-initiated follow-up appointments, and then straightfaced gaslight you over text. Thank you for your understanding. We count on you being flexible, infinitely tolerant, reasonable and professional when workmanship issues arise, so that we don't have to be."

Excellent customer service. We needed an inspection so we could have peace of mind on the current…read morecondition of our crawlspace. Also on an aged deck. Kelly came out, looked & noted everything. He addressed all of our concerns. No sales pitch just a real guy looking out for us. We had called a COMPETITOR... Term..x.. who scheduled & rescheduled, not twice but 3x....all with a 2 hour window and ALL 3times they were a NO SHOW. ORKIN came exactly when they said they would. No window! Both times that I requested them to come, they set an exact time & he was on time! How customer care should work. Thx Orkin, we look forward to doing business with you ongoing.

We have a monthly service with Orkin and they are also supposed to come out anytime we have other…read moreissues that come up. We have ants every spring and summer in our old house. The monthly spray they do outside doesn't seem to make any difference at all. When they do treatments inside, those are somewhat more effective. However, getting anyone over there to answer their phone is downright impossible. Case in point- our tech gave us their business card last time they came out and said call or text anytime. We were excited to have that because it's always so hard to reach anyone on the main line. Well, we found another ant nest in the basement and reached out to our techs direct line. Left a message, waited a couple days, reached out again. No response. Tried texting- no response. Waited a few more days. Emailed- no response. Tried calling again- the tech actually answered and then told us to text them- which they didn't respond to. After 5 more days (at this point it's been two weeks from my first call), the tech responded by text that they have no availability until our next scheduled service day, which they said was 10 days away. Reluctantly, we agreed. That date came and went- they never showed up. We ended up putting up our own ant traps and dealing with it ourselves. What a waste of money. We are switching to a different company.

We have rat issues in the crawl space. Many reasons why this company got a 1 star:…read more 1) the person over the phone quoted us for a survey and traps and said they would quote us for any additional patchwork that needed to be plugged. Upon arrival of technician, they discovered where the rats were coming from, but said he wont patch up the holes. Technician said we would have to hire another company for patchwork. So now we have to hire another company to patch the holes 2) a complete survey was not done. Technician didnt even go up stairs or in the attic. 3) the texts received from the company was offering a $130 off coupon if we hired them. Obviously some communication issues with the person texting and whom I called, because I already hired them. 4) so paid $500 for laying down a few traps. Not worth it. Would not recommend to any of my neighbors.

Great job. Came out and quickly solved the problem and was able to handle the handoff to the new…read moreowner of the house

Quick service visit helped get rid of my wasp nest and deal with ants. Would highly recommend and…read morehire again.

Service quality went down a cliff after they were acquired by Eastside Exterminators. We have been…read morecustomers of Parker for a few years. We had spider service in this Apr and right after service we noticed a big spider and web still hanging outside of our window. The technician missed it. I sent emails to the customer service about it, received no reply for weeks. We paid $300 for this. Would not use them again.

We had a rodent issue. I went with this company because it had the highest Yelp grade in the area…read more It came through as hoped for. Jeremy came out and quickly figured out what was going on. Squirrels were getting into our attic. He found trails in the insulation, and he identified four points of entry. He wrote up a proposal, and I thought the price was fair. I was impressed by his knowledge of the issue, and the quality of the work. I have some experience with other pest control companies in the past. Both were bigger companies, with owners then hiring guys to do the work. I like the model of this one better. I think we're working simpy with one, knowledgeable guy. He works in an unmarked truck. He's the guy -- he's the talent, and he knows his stuff.

I tried to battle my rat problems alone with traps and bait and ultimately called Jeremy at…read moreSpecialty Rodent. Jeremy came back, assessed the situation, and came back with a clear plan of actions. He even got a dead decaying rat out of my car hood for me. He immediately found rat access points. They're not easy to find alone, and also requires going into dirty wet or nasty spaces. I mean Jeremy crawled under my deck, crawl space, checked out the attic. It's not an easy or clean job! Then spent a few weeks setting traps, blocking access points with hardware wire and concrete or flashing, and came by often to check traps, pick up dead rodents, and check activity. I went from rat problem to no rats in a few weeks. After confirming no activity, we sanitized my crawl space and redid parts of my insulation and vapor barrier - which had rat poo all over it. He also helped me block rat access to my shed. Jeremy was awesome, respectful, timely, responsible, and had an awesome can do attitude. Had a great experience and I'm happy to be rat free! Highly recommend.

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Had someone come out to look at potential mold in the attic. He was the third person from a mold…read morecompany to come out. After receiving recommendations from all three companies, I can say I really appreciate his knowledge and honesty.

They came around 7pm to our home, when we were preparing dinner. We asked them to leave us a…read morebusiness card while we think on it. They insisted we sign up on the spot, said our neighbors were using their service, were doing a special group offer since they were already going to service our area the next day. Showed us their reviews on Google. I was an idiot, and signed up. It's a $199 cancellation fee. $156 per service, quarterly. 12months requirement before you can cancel without incurring the fee. Not impressed by the first service - didn't seem thorough enough for how much they are charging.

Apparently this company has an issue with trespassing and respecting people. I'm surprised they…read morestill engage in this practice because for the life of me, I can't imagine anyone would fall for this nonsense. I guess they tell their staff to ignore no soliciting signs, and I brusquely told the representative he needed to leave immediately because he was trespassing and he knew it. The God bless you he threw in my face as he walked away earned him no points. HE KNOCKED AND RANG THE CAMERA DOORBELL! Do better Miles.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Ricky Sanchez was the team leader with Supper Attic Solutions who is the vendor that I selected to…read moreaddress the extensive Rodent Mitigation problem that I had. Tom the Salesman was excellent and so was Ricky and the 6 man team that completed all of the work. They thoroughly cleaned up the giant mess and hauled it all away for disposal. The entry points were tightly sealed up and the whole job was sprayed and sanitized. The repair work was documented and the Insulation was compliant and installed properly. The team sealed off the entrance to my crawl space to prevent all debris from messing up our otherwise clean home. The entire job was completed in one day. Wow, What a great job! The work is warranted and I couldn't be happier. Thank You Ricky, Tom and the whole team! Paul

Michael Coombes, the tech, was very informative, understood my problem, offered solution; was…read morequick & efficient

I had a great experience with Eastside Exterminators during a recent pest control issue. Michael…read moreCoombes performed a quick assessment and was able to set traps, provide advice, and give clear follow-up instructions.

All the Pest Solutions!…read more I had a rat problem and it freaked me out. I'm not sure how I ended up with All the Pest Solutions but thankful I did. The lady on the phone makes me laugh . She felt my fear of rodents so that is a plus. They sent in the Punisher , Alex. I made that name up by the way but his name was Alex and he didn't come to play around. Got right down to business and showed me what I need to do to get my house back in shape from rodents. He pointed out the holes from my crawl space which I would never ever go in. He saw a new hole created underneath my crawlspace from another animal which he sealed up for me. Alex also flashed lights at the wall to see any light bleed through it . If there were any that's where the rodents would be entering in. Now Alex set up massive amount of traps under my crawlspace and outside the house. TLDR It was a rat colony but it's all gone. I placed 6 ring camera all over my place and there has been zero activity. 14 rats were taken out and even the mother rat. That was huge! I couldn't get the mother rat with my own traps . It was destroyed in the crawl space. I even have videos of it getting out my sticky traps. Alex annihilated the rats so bad I found a few dead behind my siding wall which lead to a new hole discovery. You can tell it's behind the wall by the smell. Like something is dead but you don't know where. I volunteer to buy myself an endoscope and I saw piles of dead rats behind my wall. It was massive. Alex not only showed me the holes where the rats were coming in ( 8 holes) but also educated me that bird feeders is the reason why my area has rat issues. I don't own any bird feeders but the neighbor 3 house down just spill entire bag of bird seeds all over the floor. My god. I will be using Pest solutions in the future. Heck once every 3 months I will call them to come do a routine check. After seeing my neighbor bird seeds all over the damn floor, I have to get pest control .

There appeared to be a rodent problem behind the walls as we could hear scratching noises…read more Contacted the business which they responded quickly and set up appointment. The rep arrived on date scheduled and after going in the crawl space informed there are mouses. Given an option to leave traps in crawl space and they would secure any openings into the home. I was informed they can't get into the walls as the house underneath was covered leaving no access to the walls. They charged me $500 to leave the traps and would return at a later date to retrieve the traps. They failed to set up follow up in a timely manner as I had to call back several times inquiring about the follow up. Yes, I agreed to the charges but felt the price seemed high for the work they did. Still scratching noises behind the walls.