Great place to live! Safe Neighbourhood, beautiful buildings affordable prices, great amenities,…read moregood parking, and maintenance request were handled quickly. The only thing I have to say is don't even bother cleaning your apartment when you move out and just let them take it out of the security deposit. My wife and I worked hard to clean our apartment and followed everything they said during the pre-move out inspection and they only returned $50 out of our entire $500 deposit due to "$250 carpet cleaning" and a $200 sewage bill that was way higher than any we received while there. Just let them clean it for you and don't go through all that work, you won't get your money back anyway.

A Luxurious Living Experience at Fairmont at Willow Creek…read more Living at the Fairmont at Willow Creek Apartments has been a truly magnificent experience. From the moment I moved in, I have felt like I entered a space of pure luxury. The entire community is beautifully designed and perfectly maintained. The pool area is stunning and includes a barbecue setup that is perfect for relaxing or spending time with friends and neighbors. The property is always clean, well-kept, and visually appealing. The staff, especially Manager Carrie and her team, have been nothing but kind, professional, and easy to approach. They genuinely care about the residents and ensure that everything runs smoothly. Their attention to detail and dedication are exceptional. The location is also ideal. Fairmont at Willow Creek is close to shopping centers, fine dining, fast food restaurants, and two major malls. Whether you are on a tight budget or looking for upscale options, Folsom, California, offers every kind of shopping and dining experience. If you are considering a new place to call home, I highly recommend Fairmont at Willow Creek. Please feel free to mention that Faith Moore referred you--I would love to help welcome more great neighbors to the community.

I want to say something about the extraordinary Sherwood Maintenance Team. This is a friendly,…read moreprofessional, skilled team who always get the job done. Thank you Jason, Blerim, Paul and Raj!

I lived at Sherwood for five years. I moved out about four months ago and wanted to put some space…read morebetween my move and this review just to get some perspective. When I left I was VERY upset and had I written the review then it would have been one star. Several issues BUT ONE OF THE WORST ONES is the parking. I had a one car garage and people would park right in front of my garage for the entire weekend. When I called the office I was told there was nothing they could do because "there wasn't a manager on site to authorize towing". That weekend I had to take Ubers when I wanted to leave. I left notes on the cars but it never helped and the whole attitude from the office was basically I was on my own. Another time a car was parked in front of my garage and my elderly step-dad (94 years old) was taken to ER. I did everything trying to find the person to move their car. I had to Uber to the hospital to help support my elderly mother. To be clear - one of the reasons I lived there was to be near them so I could help during a really rough time. I paid $2500/month for a two bedroom and couldn't get my car out of the garage when I desperately needed to. Since then my step-dad died and during his hospice I started parking my car in one of the open spots just to insure I could leave at a moments notice. The attitude of the office was disgusting. There are cars that park illegally right in front of fire hydrants. Management has been told repeatedly about it and they do ZERO. I HAVE NEVER SEEN A CAR TOWED FROM THERE. I guess people need to die in a fire before they get the message. I think the landscaping is subpar. The mow and blow team just runs right over the sprinklers and they start shooting up water which sometimes goes on for days. There are all these ugly rocks that used to be white but are now some ugly shade of yellow and gray. The trees are really pretty and there is so much potential but my overall thought is they take the cheap road on the landscaping. Also, the guy with the blower just blew all of the leaves right onto my patio so I got a blower and sent them right back out which pretty much shocked him. I believe he got the message though. The office.... there were one of two nice people in the front office (like Brittany). However, most were sort of snooty. I'm not sure why but there seemed to be an "air" about them. I certainly wasn't treated like a client when I called or went it but more of a nuisance. The exception was Brittany. When my cat passed away I called in to the office to let them know. Maintenance came in to inspect to make sure there was no damage so that I could have the pet rent ($35/month) taken off of my rent. IT TOOK ALMOST 8 MONTHS. After repeated calls and emails, I finally had to call the corporate office to leave a message. Within 24 hours it was resolved and I received a credit. It was ridiculous. There are cockroaches. In fairness to Sherwood, they did try to get rid of them AND I have many friends in Folsom who live in houses and some of them are immaculately clean. They get them in their garages at times. Cockroaches are part of living in Folsom and especially an apartment complex. Sherwood sprays regularly and as long as you keep your apartment CLEAN it shouldn't be a big issue but they are there. I used to see them on the sidewalks at night when I went to go take my trash out. I have had them in my apartment but I just tightened up sweeping, taking the cat's food up, etc. Sometimes in the morning I would see them in my kitchen feet up. I put NEW roach motels EVERYWHERE every single Spring and that helped A LOT. Could Sherwood do more? Maybe. So... what's good. MAINTENANCE! I should say the Maintenance Team. They are second to none. Not only are they all super talented, but they are friendly. I do not think I have ever met a nicer group of people (all men, I think). I am an older woman and they were beyond respectful to me. Also, the policy about maintenance was nice. When my dishwasher broke, they brought a new one. When my dryer broke, same thing. They just don't go on and on trying to fix something. I really appreciated that. They literally came to look at it and within 30 minutes I had a new one. I loved my neighbors... my little area was like a neighborhood. I miss chatting with them although we keep in touch. In summary... would I live at Sherwood again? The answer is "No" but I don't regret my time there either. I believe the leadership is weak because ultimately how a client is treated starts at the top. Not being able to get my car out when my step-dad was ambulanced away was very distressing. Sherwood stresses how important it is to USE YOUR GARAGE to leave the open spots available for others. Well, I did and look what happened? I racked up hundreds of dollars in Uber charges because the same thing happened at least 10 times.

We have been living at Talavera Luxury Apartments for the past three years. We chose to pay a…read morepremium to live in a luxury apartment because we expected a clean, safe, and well-maintained environment. Over these three years, we have noticed several issues that do not reflect the standards of a luxury apartment community. However, we have never submitted a complaint because we hoped these issues would be addressed. This is our first official complaint. Unfortunately, what we recently experienced is not the first time we have seen conditions like this, but it is the first time we feel we can no longer accept them. The photos attached were all taken in Building 1000. These conditions are unacceptable for a property that markets itself as a luxury apartment community. In particular, the hallway carpets have been consistently dirty. Throughout the three years we have lived here, we have never seen the hallway carpets professionally cleaned. In addition, the carpet inside the elevator is almost always covered with dog hair, making it appear poorly maintained and unhygienic. The overall cleanliness and upkeep of the common areas fall far below the standards that residents should expect, especially considering the premium rent we pay. We respectfully ask the management team to take responsibility for maintaining the property to the level promised to residents. We hope immediate action will be taken to improve the cleanliness and maintenance of the common areas and to ensure these unacceptable conditions do not happen again. Thank you for your prompt attention to this matter. We look forward to seeing meaningful improvements.

From the get go this place disappointed us. As you can see, roaches by the dozens was the last…read morestraw. The construction is cheap ans walls/floors are thin. We had an upstairs neighbor with dogs and a kid- stomping any hour of the night and lost sleep regularly. We had to move units at one point at our own cost. In addition, when we asked for service on ant pest control, not only did it take over a week (even when I told them there were hundreds including in our beds biting us awake) nobody ever communicated when they would arrive. My wife had to leave the house with our toddler for two hours unplanned or risk losing the chance for pest control. As some have noted, there are some unprofessional workers (a minority are quite nice- usually maintenance or custodial) that seem unfit (Cameron for one). The hallway carpet is so gross for a new apartment and there are dog poop stains (I've had to avoid full turd loads on the floor left for multiple days). This is not luxury- this is overpriced. They did a good job marketing cheap living. Trying to get out as soon as possible. DO NOT MOVE HERE. EDIT: I found at least one 5 star review was by their own employee here in yelp. (Name and photo)

While this property is visually appealing and offers nice scenery, my experience living here was…read moredeeply concerning. During my time as a resident, I experienced what felt like targeted and unwelcoming behavior from both management and neighbors. As an African American woman, these interactions often came across as discriminatory and created an environment that felt uncomfortable and, at times, hostile. A home should be a place of peace and safety. Unfortunately, I did not consistently feel that here. Instead, I experienced stress, scrutiny, and a lack of support when concerns arose. Because of this, I would advise others--particularly Black American residents or individuals from underrepresented communities--to carefully consider whether this environment will feel safe and supportive for them.

Ruth, the property manager and her assistant were amazing when we first moved in and provided…read moreexcellent customer service! Love the community at this complex! Lot of people who love outdoor activities and their dogs. :) The property is well kept, and the floor plan is amazing! Also, love that the complex is owned by a local property company, gives back to the community, and takes care of their property.

Love it here! I have had two apartments since I have lived here -- my needs changed and I went to…read morea smaller unit. Both places were lovely. The units are well maintained with well thought out floor plans. The appliances are up to date and function exactly as expected: stove, oven, dishwasher, refrigerator-freeze and garbage disposal unit. Windows, to include the patio slider, all have intact screens in excellent condition. Fans function as expected and have wall controls. My first was a two-bedroom and it had a functional gas fireplace in the living room. Both units were clean with new or newer carpeting and fresh paint when I moved in. The community "rules and regs" are expected and sensible, and if you are moderately civilized they are transparent (they don't want you hanging your clothes on the patio and etc.) normal stuff. The amenities (pool, spa and work out area) are also clean and well maintained. The grounds are continuously maintained and picked up. Management and staff here are very responsive and have always gone out of their way to respond and address my very few concerns. My neighbors are friendly and I find the residents here engaging and respectful. Reading through some of the negative reviews suggests that the authors are either disgruntled or perhaps high maintenance in the extreme. My experience: A. No pests (Insects) EVER. B. Yes there are kids*, but they are pleasant and respectful. A few groups of them gather in the early afternoon to play and usually several sets of parents are close at hand visiting with each other and supervising. C. I only hear the sounds of happy people enjoying their lives. D. Once again, my encounters with management have been positive and my needs have alway been quickly met. All of the staff are courteous and friendly and competent. I have only had two maintenance issues, a garage door opener that failed -- it was complex, but the guys had it fixed in two days (they had to obtain parts from out of the area) -- the other problem was a minor plumbing issue that was addressed immediately and repaired correctly in less than 24 hours. E. Unlike many other places, there isn't a constant flow of "don'ts" from the management team in the form of fliers at your door or mailings. There is a residents only website with useful information, facility reservations, property updates and an easy portal to setup automatic rental payments. F. This is a very safe, quiet neighborhood. I have seen Folsom police cars here only twice in two years and neither were for a burglary. I am retired and am home a lot, and in my time here I've never witnessed any security concerns. BTW: I've never been "inspected" by management. Perhaps you seemed shady or something? We are very well situated: groceries are a stones throw away (one block) at the local Safeway. Old Town and commercial/shopping areas of central Folsom are all a short drive away. If you are looking for "big city" action, Sacramento is a quick 25 minutes away and if your don't know the area -- San Francisco is only 2 hours away, easy day trip. *As far as kids go, this has been pandemic time and Sandro Gallardo Elementary School (one of the top two in Folsom, with high national and state ratings) is maybe a half a block away. Local kids use the school play ground (with its basketball courts, play structures, soccer field +) as their local park, which is wonderful and convenient for them. There is also Amos P. Catlin Park, a very nice park within easy walking distance, with play area, picnic tables, covered pavilion, restrooms, bbq grills, volleyball courts, baseball and grass field. All things considered, my experience at Iron Point has been very pleasant and positive. A side note: Whenever I see reviews with a preponderance of five star ratings and a smattering of one star ratings - and not much in between, I am suspicious. Semi-off topic Social rant: the internet has influenced our culture in many ways and posting negative and hypercritical reviews seems to be a trend. Perhaps it is the "Starbucks Generation" phenom, where there is an expectation of Ritz Carlton service for a $5 drink? This trend may also provide the insecure with a means to express power and gain twisted sort of significance by affecting a "Royal" demeanor? Who knows?

What's not to love about Iron Point??? Literally have the best staff, is always so clean and up…read morekept, I use the gym often and it's perfect for what I need! Maintenance is always so quick and communicates better than any place I've lived! Neighbors are friendly, the office stuff is so fun and creative with their resident events, my pups even made it on the newsletter for dogs of the month!! I am just so happy here, I needed to share again!

It takes a caring, committed and cohesive team to ensure our community at the Pique is safe, clean…read moreand orderly. The staff understand the importance and strength of building a healthy respectful community environment. They are responsive and reliable in completing maintenance requests, their communication reminders are respectful and clear, and they host fun activities at the club house. The team at the Pique work together to inspire a peaceful and kind community environment. It's a great place to live and the views of the valley are breathtaking. Thank you!

The Pique's Maintenance Crew always comes through. Bill, Josh, Hudson and everyone on Megan's team…read morehas gone out of their way to help me and take care of my needs.

This review is actually for the management not the apartment themselves because these apartments…read moreare BEAUTIFUL BUT the management is very bad. We had a 1 bed 1 bath apartment here. It was only my boyfriend and I who lived here We noticed our smud bill was rising in June of 2023 out of nowhere and we were confused because we haven't started using any new appliances or devices so we asked Management to check our ac unit to see if there was anything wrong. The maintenance guy came back to us saying they checked it and nothing was wrong and to contact SMUD to see what was wrong. (NO REAL TECHNICIAN WAS CHECKING IT). So from June all the way to September when we moved out, our smud bills were over $300 sometimes $500. And within this timeframe smud has been in contact with us , checking every device appliance outlet that was got and they even told us that even if we left EVERY device or appliance on 24/7 it shouldn't be NEAR the amount we were paying. So again in August I reached out to management and they sent a REAL TECHNICIAN into our unit and saw that the ac unit was messed with causing the AC to wrack up all these bills. Now we have over $1000 in smud bills and management isn't doing anything about it to help. We've been in contact with Management since sempteber looking to find a solution to this. We even asked if they would so kindly reimburse us for the smud bills we had to pay. Nothing. If only they sent a real technician in the first time, we wouldn't be stuck with these bills that are INSANE Heather Kelsey all of them have not been of any help to our situation and just stopped communicating to us about this issue. Management never cares they just want your money OH and not to mention there were ROACHES ALL OVER THE PROPERTY.

I called maintenance and he was unaware that the hot tub was not working. I emailed management on…read moreFriday evening and got an out of office reply that they will be back on Tuesday. No one has responded to Yelp. Pretty much crickets from management.

The entire office staff here are amazing! The maintenance crew are on top of any repairs needed. A…read morelot of times it's a same day repair. I've been here for going on 4 years soon. The pools are cleaned weekly by a pool company and always nicely kept. The BBQ grills are cleaned daily. There's 2 pools. Bathrooms in the pools are cleaned daily. The gym is really nice all the equipment is checked frequently to make sure everything is working properly. The people always spray and clean machines. The office staff again I can't say enough about. Jake, Liv and the whole management team are super helpful. There's 3 big dog parks across the street. A bike trail right behind the complex on the backside with a ton of shade. I am a tenant not an employee, but when I see some people leave a negative review I have to come on here and let you know how it really is here. Both of my kids love it here. The playground is great all the kids go to school together and play together outside. The basketball court is my son's favorite place. Garages are great. There is a ton of parking here.

I love the neighborhood I love the maintenance…read more I love the ladies in the office I love my apartment Ive had a concern/ issue since moving in and it is being taken care of.... Hope to be rectified soon. Me and my family are so grateful for the daily peace and feeling safe at night!

Stilllll enjoy living here marks and I don't plan on leaving anytime soon :)) Jennifer is amazing…read more ! Whenever I need something she is extremely attentive, friendly, and HELPFUL . Tony maintenance is fast efficient and responsive! Thank you !!

This complex use to feel like a community that was fairly nice. It is now unsafe, loud, dirty and…read morereeks of drugs. Dog poop is everywhere so be careful where you step. I guess no one likes to follow the rules that's stated on the lease. The amenities looks dirty so don't even bother using it. I warn anyone wanting to live here or still live here to get out as soon as you are able to. As this place has been declining rapidly in so many ways. Maintenance is to be desirable if you want anything to be done in a timely matter or correctly, very unprofessional. Lots of other tenants seem to have similar issues. Notes on office door with complaints. Such as water heater exploding from old water heater to mold. I wouldn't be surprised if this complex has roaches and internal structure damage on the foundation. Do your homework and look at other review sites and not just this one. Even the sister property overlook has awful reviews. Do they not keep up with servicing these things and just wait for it to flood someone's apartment. Hopefully you are not downstairs as all your stuff will be ruined. The cons outweighs the pros on a massive scale. If you are looking to live Folsom look elsewhere as it is not worth it. Maybe that's why everyone doesn't stay long. Good Riddance!

David and Payton did an amazing job coordinating the service of my AC system and thermostat. They…read moresent Todd, from Todd's Heating and Air Conditioning, to fix my AC issue. Todd replaced my thermostat with a brand new one and fixed my system in a fast and efficient manner. Great service all around. Thank you David, Payton and Todd for the amazing service!

I lived at Broadstone Villas from 2024 to 2026, and I can honestly say I would not recommend it…read more While the location is excellent and conveniently close to everything, that's unfortunately where the positives end. Parking is an absolute nightmare. If you have guests over or come home later in the evening, good luck finding a spot anywhere near your apartment. I had the privilege of living in an apartment that had an attached garage, but of course we didn't have an island in the kitchen, so everything just seemed super meshed together. The front office was consistently one of the worst parts of living here. The staff was almost always rude, unprofessional, and rarely seemed to know what was going on. There is such a high turnover that every time you walk into the office, it's a completely different person, and chances are the employee you spoke with last week doesn't even work there anymore. It often felt like random employees from other properties were filling in, (which is exactly what was happening) with little knowledge of the residents or the property itself. The mail room is another disaster. Instead of packages being delivered to your door like many other complexes, residents are expected to dig through piles and piles of boxes trying to locate their own deliveries. It's disorganized and frustrating. The apartments themselves are overpriced for what you get. The living rooms are surprisingly tiny, making the layouts feel cramped. I was one of the first residents in my particular unit, and the smoke alarms were SO sensitive. Simply using the oven would set them off constantly, no matter what I was cooking. When I had a newborn, it became incredibly stressful and disruptive. After countless false alarms, I was so frustrated that I ended up removing the alarm altogether just to avoid waking my baby every time I cooked. Even more concerning, someone who later moved into my former apartment reached out to me and told me they were dealing with mold issues and that the complex wasn't addressing them. Given my own experiences, that was very disappointing to hear. The one genuinely positive thing I can say is that the maintenance team was responsive and usually showed up in a timely manner when requests were submitted. They deserve credit for that. Overall, Broadstone Villas was an extremely disappointing experience. Between the rude and disorganized front office, constant staff turnover, chaotic mail room, terrible parking, cramped layouts, and concerning reports of mold, I left feeling relieved to be moving out. There are far better places to spend this kind of money.