Wrong diagnosis and problem was never fixed! Don't go here! I went to another shop and they got it…read moreright the first time. Also, don't even think about getting a refund because supposedly it's never their fault. Bad integrity and business especially when the owner talks about being a preacher of Christ. The Hispanic young sales guy in McKinney is nice though. By the way, I'm a multiple shop owner and have an idea of what a shop suppose to run like.

I was sent to this shop from Discount Tire (who no longer sends their customers here, by the way)…read moreto get a wheel stud replaced. I was a little put-off when I pulled up because this place looks more like a gas station that morphed into a junkyard rather than a mechanic shop, but I figured it's ok to use them for just a wheel stud replacement, what could go wrong? Well, not long after having the service done I noticed a strange sound coming from the front of the car. So I took it into the dealership and it turns out, the tech at Discount Auto Care completely forgot to replace 2 of the bolts they removed from the brake caliper, causing the noise. Pure negligence. A simple wheel stud replacement turned into a $300 trip to the dealership. I returned to the shop and talked to the manager, who admitted that the tech that serviced my vehicle no longer works there, but offered only an oil change as restitution, which I declined. If the techs you hire can't even remember to put a bolt back in, then I wouldn't let them touch the engine with a 10-foot-pole.

Mike gave me terrible service over three days. My car wouldn't start, and he said it was either the…read morealternator or the computer. He showed up late twice and left without accomplishing anything. The last time he came, he texted saying he needed a timing belt -- which made no sense for an alternator problem -- and then he never came back. I ended up paying my mother the $350 she gave him, and now I'm having the car towed to Pilot Point. Nothing got done in three days, and we still lost $350. He is the most unprofessional person I've ever dealt with, and I would not recommend him to anyone.

Mike was great. Came to the house and got the jeep fixed quickly. Cost was very reasonable for the…read moretime spent and work done.

Honest, good quality, fast. I have recommended several people go here…read more I have zero complaints or issues. The owner is super nice and doesn't take advantage of people who are already in a bad spot with their vehicle. He's only gonna charge you for what really needs to be done. He's has a drop box so you can leave your car in the evening and drop your keys in his drop box. That's way it doesn't get in the way of work hours for you. Wouldn't hesitate to go here for repairs, oil changes, anything!

Ryan and team were great! went in for a belt replacement and a transmission service. Great service…read moreand affordable

I want to share how grateful I am for the honesty and professionalism I received from Hunter and…read morethe team at Ultimate Car Care. They helped me through a very stressful situation involving a serious service mistake made at another shop. My vehicle had been returned to me with no transmission fluid and five quarts of oil poured in on top of the existing oil. I brought the car to Ultimate Car Care for diagnostics, and Hunter did a thorough, careful evaluation. What stood out most was Hunter's integrity. He could have easily taken advantage of the situation or exaggerated the damage, but he didn't. He was completely honest and straightforward, and he explained everything clearly. The Kwik Kar district manager even thanked Hunter personally for being truthful about the car not being damaged. That says a lot about the kind of shop this is. Ultimate Car Care has also done excellent work for me recently -- they replaced the spark plugs and coils on my Forester, and the car has been running perfectly ever since. Their communication, workmanship, and customer service have all been outstanding. I highly recommend Hunter and Ultimate Car Care. They are kind, professional, and trustworthy, and they've earned my confidence and my business.

Car was dropped off on a Friday night and key left in drop box. First thing Monday morning we…read morecalled and told them the issue. They completed a full inspection and sent pics of the issues, which was appreciated. I was able to confirm and decline what services we wanted done electronically and the job was done by the end of the day Monday. Thanks Bill!!!

Holy Moses! The best mechanic service I have ever encountered. Reasonably priced, did what he said…read morehe was going to do. No up-charges or additions or BS! And he's MOBILE! Listen, if you need a mechanic, call Butler Mobile Mechanics. Hard working young man with great professional service and gets the job done in a timely manner! HIGHLY RECOMMEND!!

Very knowledgeable mechanic! Don't let butlers age fool you, he is wise beyond his years. I needed…read morea tire replaced on my f150 and when I mentioned I needed Freon for the AC he said "I can take care of that for you" which I was not planning on for this visit. I am a female and most of the time it's assumed I have absolutely no knowledge of car mechanical issues/prices, I found his rates to be fair and very reasonable. I look forward to reaching out in the future for any mechanical problems. Highly recommend

I took my Jeep Grand Cherokee with 150K miles because I felt that it was time to replace the Struts…read moreand Shocks. I did my research and saw that they quoted me expected rates. They did a complete car review and charged me. You should expect to pay for a complete checkup of your auto. It's our responsibility to know. I am thankful to the team at Davids for that checkup because they found an oil and transmission leak from poor seals, and the fluid was dangerously low. So if your car is out of warranty. Invest in your auto longevity and take it to Davids. The best thing about going to Davids is he will replace your broken parts with superior parts . I took a look under my Jeep and was very impressed with the work.

Pretty horrible experience at David's today. Been chasing…read morean issue with my vehicle starting for about a month now and finally had it down to the starter, which I can't replace myself (tools). Spoke to David's and they said they would replace the starter I had (O'Reilly's) but they wouldn't warranty the part. Expected and okay. Dropped the vehicle off about 9am. Given a quote for $231 for inspection, diagnostics and testing. Was told that it would be applied to any repairs. Was verbally quoted by Rich that the starter replacement may add a "couple of bucks" but would be close to the $231 and that the testing/diagnostic charge would apply. Was told it would be done by noon. At 12:30pm called to get a status, still in work. At 12:45pm I get an automated inspection report. At 1pm I call back to see if the starter had been replaced. Nope. Quote $760 for replacement using my part and $1050 to use theirs. Asked about the 300% increase from the initial price and after being put on hold for a while was told that the best they could do was $463. DOUBLE the original quote! Was also told that they "hoped" to get it done today. "Hope" is a little dubious after doubling/tripling a quote for no reason. They also made very clear that absolutely no warranty was included - including installation. When I asked if the starter fell off because they forgot to torque the bolts, "Nope, we wouldn't cover that. But we do things right around here." At 5pm I called to see if it was actually completed and it had been done but no one had decided to let me know. Overall, just a bunch of over promises, under delivery and dishonesty! Look elsewhere!

Took my 2002 Honda for an oil change. Requested…read moreConventional oil. After an hour and a half wait they tried to upsell me several "needed repairs." After I declined it took another 20 minutes for my car to be ready. At checkout, I asked if they used Conventional oil. The guy said no and went to ask for help. Then I was told they could order conventional oil but it would cost $50 more. I asked if I now had to stay with synthetic, another guy said I could go back. I was always under the impression once you switch an older vehicle to synthetic oil and run it through your engine you couldn't go back to conventional. Anyway, Thanks to Tommy's looks like I'm using synthetic now. Won't be going back to Tommy's. Continuing my search for a reputable and reliable place to get my car serviced.

I like this place. They don't try to take all of my money and do their best. The waiting room is…read moregood with coffee, soda, chips, and tv. Plenty of room to plug in your laptop and wait. They also have a shuttle car to take you home within their mile range. Staff is friendly and send out follow-up messages after you've visited.

Absolutely amazing experience from beginning to end of my repair needs. (Steering rack assembly for…read morea genesis g80). From the moment i got in contact with them to the moment i left they were prompt in replies, courteous, super knowledgeable about cars in general and specifically my needs. And above all else honest and upfront with pricing and what was needed. Made me feel like a lifelong customer the first time i walked through the door. Shout out to edman and Christian for all the help. After 20 years of looking i finally found a shop i can go to confidently knowing they have the three most important traits in a repair shop. Good work. Honesty. And good fair prices. The cars steering feels brand new and i can drive with confidence again. Thanks a bunch euromechanic!

Terrible customer service came in today a 9:30 and at 12:30 still my vehichle had not been looked…read moreat. Excuses galore your next cleaning bay etc. etc. Don't do business with this location!!!