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    Audi Charlotte

    2.7 (121 reviews)
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    Angie P.

    Great experience with Audi Charlotte. I started the process of checking out an Audi Q5 on Thursday, June 17. Tyler was so nice & helpful over email & phone. I went to the dealership the next day. Tyler was working with another customer & had Grant assist me. Grant was just as nice & helpful. Went through all the features & accompanied me on a test drive. When we got back to the dealership, we went over numbers. He was patient & understanding with my questions & hesitations. Daniel (I believe his name) in sales was easy to talk to as well. I spoke with Grant & Tyler on Saturday & the following Monday, still trying to work something out. On Tuesday we did. I ended up finalizing the sale with Tyler. Pepe in finance was easy to work with. He was very friendly & explained everything calmly & thoroughly. Overnight I had panicked over the sale. I went in the next day quite frantic & the receptionist was so understanding & sweet. I ending up speaking with the general manager, Jeff. He was very kind & empathetic & worked out a better arrangement for me. I again worked with Pepe & he was just as pleasant as he was the previous day. The lot & showroom are all nice, clean, & maintained. I highly recommend Audi Charlotte.

    They have Starbucks coffe

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    6 months ago

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    2 months ago

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    9 months ago

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    2 months ago

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    10 months ago

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    5 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Business owner information

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    Jeff S.

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    4 years ago

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    5 years ago

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    3 years ago

    Richard was extremely helpful and accommodating. He mad my experience easy.

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    8 years ago

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    5 years ago

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    3 years ago

    Kevin in Service was AWESOME! Fixed my busted mirror on the spot and super fast. Thanks Kevin! You're the best!

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    8 years ago

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    8 years ago

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    Page 1 of 4

    Ask the Community - Audi Charlotte

    Review Highlights - Audi Charlotte

    If you are in the market for or considering an Audi go in and see Max - he's fantastic!

    Mentioned in 7 reviews

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    Infiniti Of Charlotte - Infiniti of Charlotte mechanics

    Infiniti Of Charlotte

    (75 reviews)

    My review is based solely on the interactions that I had with Brent who is a salesman there. I…read morewalked in and he promptly greeted me and ushered me to his desk. He asked me if I needed anything to drink, which was nice, but I declined. I explained what I was looking for and he asked some general questions. He grabbed the car I was looking at on the website and pulled it up front. When I walked out to see the car, he had all the doors open, trunk open, and car running. We talked about some features with the car and did an overall simple inspection. I opted in for a test drive. Can I tell you I hate Independence Blvd? But I braved the traffic and we drove around. Brent was very personable and didn't pressure me into anything. He was funny and I felt comfortable being around him. When we arrived back at the dealership, we again met at his desk and talked about some things. I did have another engagement to get to, but he did follow up two days later. He again called to answer some other questions I had, but was never pushy. He was willing to make an appointment for me to bring my husband back when I returned so that he can see the car too. I had a great experience with Brent. Thanks.

    Buyer Beware I…read morepurchased a vehicle from this dealership on January 10, 2026, and 90+ days later I still do NOT have my registration or permanent tags. Despite multiple follow-ups, the dealership has failed to: * Provide proof that my paperwork was submitted to the North Carolina Division of Motor Vehicles * Give a clear timeline for resolution * Take accountability for the delay. they just keep telling us 5-7 days. This is not a minor inconvenience--this puts customers at risk of driving without valid registration. At this point, I have been forced to escalate the issue. If you are considering purchasing a vehicle here, I strongly recommend confirming how they handle title and registration processing before signing anything!!! I will update this review if/when the issue is resolved.

    Audi Charlotte - car_dealers - Updated May 2026

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