Options for snacking at the outlets are plentiful, but admittedly pricey. Auntie Anne's pretzels are one of my favorites. I like getting a nuggets cup because of their portability. My visit was four days before Christmas, and they were BUSY! The team member who took my order was very friendly, which I really appreciated. It's a tiny shop, but they are small and mighty! Rating 5 out of 5 to reflect the service and quality, but not the price -- $9.69 for a cup of pepperoni pretzel bites is steep. read more

Auntie Anne's - Pepperoni Pretzel Nuggets - Fast Food Near Me - Orlando, Florida

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This store is the reason Yelp should have zero stars as an option. The quality is so bad compared to other Auntie Anne's and the prices are hiked up ridiculously. We paid almost 4 dollars for a small soda which was borderline kid sized and they wouldn't refill it. We spent almost $60 For some snack items and we couldn't even get a soda refill. I know they've always charged for dips but they downsized all of them and up charged. A lot of the food was burnt and the service matched the quality of the food read more

Auntie Anne's - Fast Food Near Me - Orlando, Florida

this is auntie Annie's was very good. The pretzel bites was good but I have to say the price really shocked me. We need to understand as a community that the prices are getting outrageous. but I will say the pretzel bites was soft and nice and salty, and the blue raspberry lemonade was top-tier. read more

Terrible pretzels, they were cold and the cheese was rock hard. Employee didn't say a single word the entire time I ordered and then the screen asked for a 3$ tip. read more

Terrible service. Told us to wait 10 minutes for a pretzel, waited 15, asked, told us to wait another 10 minutes and turned around. I understand the job is not fun, and they may be frustrated working at a pretzel shop. Nobody cared and were rude. I do want to the say, the cashier was sweet and apologetic. read more

Long long lines but it's worth it because they have the Jalapeño pretzel bites! Small store but they seem pretty efficient with just 3 people working in it. They are constantly pumping out fresh new pretzels but the jalapeños ones are made to order so you will have to wait anywhere from 8-10 minutes. And talking about it, my order is ready! read more

Auntie Anne's - Fast Food Near Me - Orlando, Florida

You can't help but stop at this place after shopping. I always get the cinnamon sugar cup of nuggets. Sooo good! Get the app and you'll receive email for special offers. Service was great, as the line moved fast. read more

Oh I love Auntie Anne's when I'm mall shopping. It's so decadently fun and mischievous. My selection is always the cinnamon sugar nuggets and the small portion is actually a reasonable amount of calories so you're not breaking the bank or anything and can still fit into your smaller sized jeans. read more

This was my first stop at Auntie Anne's, but my wife likes them. She got an order of the mini, pretzel-wrapped hot dogs, which were outstanding. They were piping hot, tasty, tender, and very, very good. The staff had control of the crowd, making sure everyone was served, despite a line that extended out the door! We arrived just in time for the late-lunch crowd; but, managed to find three stools to sit at while my wife enjoyed her snack. read more

So...... we came here to Auntie Anne's to purchase a pretzel n half and half (Arnold Palmer) for my non Baltimore folks. She gave me the incorrect price for what she rung me up for, not the problem, the problem is they have a sign hanging right on the register that says "sample a taste of perfection anytime on us." My GF asked for a sample of the cinnamon pretzels bits and was told she can't have a sample of that, my GF asked why not and she was told they are only giving samples of lemonade. So we attached a photo. Why a pretzel shop is only giving samples of lemonade is beyond me.... read more

Auntie Anne's - Fast Food Near Me - Orlando, Florida

Refused to make more pretzels after 6:30pm. They were turning away a large line and lots of profit at 6:40pm. They don't close until 7pm. All they had were a few pretzel dogs and a jalapeño pretzel at the time. read more

Literally the worst Aunti Annie's I've ever seen. Every time I go there the line is extremely long and everyone moves extremely slow there, also it smells horrible in there and there were flies when I went there read more

I came here on a busy Sunday and the service was super fast despite having just one register. The staff was friendly and the pretzels were warm, fresh and delicious as usually! I suggest parking near Ralph Lauren and walking through the store. It's just around the corner near the Starbucks once you exit Ralph Lauren. read more

My family and I went in the store ready to purchase almost $30 in food. From the moment I encountered your employees, I could already tell they did not want to be bothers with customers. I began to order with the cashier Kyle, he was rude and had an attitude while placing my order the whole time. I asked questions about the "Bucket Meal" and his responses was "you're going to have to wait for that" and " the price is clearly right there". Again, being unnecessarily rude for no apparent reason. I ignored it. I then ordered a 2 large pretzel cups and drinks. He served one cup to my children before I was able to pay. When I went to pay with my card. He then preceded to tell me they are only accepting cash. Seriously? Don't you think that's something you tell the customer BEFORE they order AND you serve them? And I said this to him and his response was "Can't you read, there's a sign". That is no way to treat a customer. I did not have cash but I tried to look. The cash I did have wasn't enough. I told well here's the cup you handed to my children. Mind you, the cup was full and only ONE piece was gone from it. He said "you're still going to have to pay. That's $11" . I said "do you take credit?" Then He says "no. Read to sign" . I told him " I'm not paying for anything at all then". He turns to the what I assume was the manager and they start laughing together. As I try to walk away, he preceded to tell the women employee "Wow what a Dumb** and such a Fu**ing Bi***". I turned around and said "really? What is your name?" And he reply's "Again, read. It's on my damn nametag". I tried to get the other women's name but she walked away. I also asked for the store number and customer service line and I was Ignored. I just walked away. Need I note, this was all in front of other customers when he did this. Never have I experienced such belittlement and disrespect from company employee. Not only was it embarrassing it was extremely infuriating. To do that to me in front of people in my family. I wish I could have recorded the incident. It is sad such a person is representing your company. read more

Service was great, but the product was horrible. I ordered sour cream and onion pretzel bites. Those were the worse pretzels I've ever tasted in my life. It has absolutely nothing to do with the sour cream and onion seasoning but the pretzel itself. They were very soft, chewy, and gummy. I don't think they were cooked properly. read more

Went in to get snack. After ordering noticed employee was preparing food with no gloves. Asked for a refund. Employees got mad, laughed. Said I needed to say please. Invited me to call the health department to report them. I asked the one wearing gloves why he had on gloves but the one preparing food did not, he said her hands were clean. Ended up leaving with no food because of obvious health concerns and no refund. Disgusting. read more

I am very upset regarding my visit to this Aunt Ann's location. I told the man at the register that I wanted a number 1 which was pepperoni bites, marinara and a drink. I was told it would be 15 mins for it to cook, I also ordered unsalted pretzels and was told that would be 15 min as well. Since I would already be waiting I figured why not. After 30 mins my order was ready, I inquired about my marinara sauce and was told that was extra. I explained it wasn't added to my order and I would have to pay bc I didn't indicate that I wanted the sauce bc the person at the register has to input everything individually. What I didn't like was the attitude as well as the ,it's your fault attitude given by the manager Ramona. The level of poor customer service is unbelievable. I then asked if she thought It fair that I have to pay for someone's mistake after having been inconvenienced to which she rolled her eyes and walked away. I asked for a refund and left. Never again! read more

Terrible service. One guy was doing all the work while the rest stood around. I ordered a pretzel nuggets and a bottle of water and all the pretzel nuggets weren't even cooked all the way thru. They were all stuck together. I eventually threw it out of disgust. God forgive me for throwing out good food but terrible service don't waste ur money. read more

Deceptive. Pay attention to your order. I was asked if I wanted my drink large and I said no. Since my kid was running around, I don't notice that they gave me a large drink. Didn't give itemized receipt, just the one with total so no way to verify what was charged unless you go back and ask. read more

Stopped in on a busy Sunday afternoon. The pretzels that were in the warmer didn't look very fresh. My sister ordered a pretzel without salt. They said that they'd have to make one & it would take 5-8 minutes. About 20 minutes later we finally got the pretzel. The staff was about 4 high school age girls that didn't seem much like they were at work. One flicked off another one while we waited, another playfully smacked another one. I also witnessed one touching her fingers to her lips & not washing hands, along with another girl who repeated was touching her hair. Not a great experience. read more

Cinnamon sugar pretzel nuggets with a lemonade!!! It will getcha every time. Those nuggets....that lemonade......it is my weakness. Oh Auntie Anne!!! Download the app and the pretzels are buy one get one!! read more

The service sucked there was 4 man crew three was in the back joking around while only one was working the register. They only started helping the person taking orders when a customer asked for the manager. I waited in line for 25 minutes to find out the pretzel I wanted was out I waited additional 25 minutes to get it. read more

They had just made multiple (more than 5) large pretzel nuggets and 0 small, I wanted a small and they told me it'd be 8 minutes?? And they wouldn't put some large into a small because of "company policy" read more

Usually this place isn't that busy but the food comes out fairly quickly regardless. The pretzels are always warm, just how I like them. We come here often and never had any problems. The only thing I don't like is the traffic from the outlets. Makes it really hard to get in and out quickly. read more

Terrible place! My family and I waited for more than 10 minutes while 3 attendants flirted with some customers, like the line was invisible (we weren't the only ones waiting). It pissed me off and we gave up! I guess the priority there is not to sell pretzels! read more