The young lady at the register who is Hispanic , heavy built and had on glasses lacked customer…read moreservice and was extremely rude . I inquired about the winter break special that is on the Auntie Ann's phone app. She asked to see my phone in which I let her see and then became very nasty advising that I had to order online . The application was giving issues to order , therefore I could not order . During our engagement , she rolled her eyes while speaking with a nasty tone . I have never visited an Auntie Ann's store and received horrible customer service . I could have been an inspector, inspecting the site ! Although, I could not purchase on the app , I made the decision to order something directly from the store . Unfortunately, the unprofessionalism from your employee resulted in my decision to not spend money at this store. Please provide a training on customer service , thanks .

I love coming here. It's always clean, quiet and the service is on point. Sometimes you'll walk in…read moreon a day where you see that person isn't really trying to work but... I feel we all have those days right? Any who -- I ordered the following: - caramel pecan cinnamon minis - churros Both 20/20 I absolutely loved it. I heated mine up in the oven 350 for 10 minutes after leaving them out for most of the day and they came out good as new. The ooey gooey goodness that just oozes out of every bite is just magical. Despite the location, everything else is excellent. 10/10 on everything

Mr. TJ and Jordan done a wonderful job serving us very kind and polite and helpful with picking the…read moredips. I would recommend this place the pretzels are fresh and tasty! Kindness goes a long way God Bless

I love to order their cinnamon sugar with a side of cream cheese frosting. It's so good and I love…read morewhen it's fresh out the oven. There usually isn't a long wait if it's not a game day or holiday. It's clean and somewhat handicap accessible.

We attended the most amazing 60th Birthday party here on a Saturday night at the end of September…read more As soon as Lee & I walked through the door, we knew it would be more fun than we have had in a while. My friend celebrated her birthday with a friend who was also turning 60, and they spared no detail in setting the many rooms up for fun, fun fun ! You walk into the front and there was a huge room to the right that had a couch, cozy chairs, game tables & an area tucked in the corner for live music. behind this room, we later had a full buffet dinner with long tables that could seat at least 30 people, after which dessert was placed on yet another table in that room. To the left as you walk in was where they set up a full bar, with a bartender who was on the other side of the counter in what is the big kitchen where the pretzels would later be baked. Around to the left were more rooms..one set up with a huge amount of tables to roll out & prepare, salt the dough, all of the necessary equipment & amenities were layed out, behind this room was another small cozy room with couch & chairs.. All of these rooms were decorated like Granny's Attic with little nick knacks & treats, penny candy etc. We were in heaven ! Scattered around were table top games (think Knock Hockey, Connect Four, Chess etc.) so everyone was able to play a game if they wanted. There was a modern photo "booth" not really a booth but an area with photo props & hats, and a round lighted camera that took photos and videos, which printed out right there. All in all, a home run of a time. This RVC location was not close to our home, but I would travel there to make a party or to spend some time pretzel making. So much fun ! The Staff, amazing. I believe the servers & bar tender were from a company, but the owner was on site working the entire time..everyone was so nice, they were busy but never stopped smiling. We can't wait to return

What a cool place! Fresh made Pretzels, candy, old time sweets, signs and merchandise galore. Must…read moresee and enjoy!

The auntie Anne's on the second floor is conveniently located next to the bathroom. This makes it…read moreeasier to grab some auntie Anne's to go after using the restroom. The staff were really nice and gave me a free pretzel after I bought a certain amount even though I didn't know this was a thing. So it was good that they honored this rule even without me asking. The only downside is this one usually has a lot of people. Probably because of the prime spot it's in. They also ran out of whole cinnamon pretzels around 6 pm on a Sunday recently. I had to go to the first floor auntie Anne's for it.

Outta all the Auntie Annie's this second floor Roosevelt field location has the best staff…read more I try to get some salted pretzels which are just so delicious and mouth watering it's always a must to make my mouth water with delight. Not only that, but this location has the best staff, extremely friendly and very customer service oriented.

I came here with my sister to get bagels before the beach. I was so excited they had 4th of July…read morebagels. I got a bagel toasted with extra butter and another one with cream cheese. My sister ordered a bagel toasted with cream cheese and bacon. We got to the car and she realized they gave her a bagel not toasted with vegetable cream cheese so we had to go back inside and get the right order. The bagels were okay. They weren't fluffy. The bagels were kind of hard/burnt on the outside. I was really bummed.

Haven't been here in a minute since i got ill. But was crazing a cinn raisin and stopped by. WOW…read more THe people here were so nice a lovely young woman and young man. I got my stuff in a hot minute and it was delicious. They were super friendly and since closing threw me a few on the house. LOVE it. THank you so so much. it was amazing

Sometimes they're in a good mood, and sometimes they have mood swings, and when they have mood…read moreswings they're gonna overprice you. It really depends how they feel so count your money and check the menu twice whenever you order food from here. It's definitely a hit or miss. Better to come when there's more people around. (For witnesses)

The Spanish guy at the front with the glasses scamming people everyday by adding tax on top of the…read moreprice and then the machine taxes you again after terrible service ‼‼

This HILTON'S GOURMET Bagel & Deli used to be the Fulton Avenue Diner. Driving by, you can't miss…read moreit due to the vibrant lettering on the outside. The signs glows! Walking in, we were greeted and waited on with much patience. I see why "they" say patience is a virtue, my plus two's that were with me were very indecisive due to the extensive menu which offered so many varieties of breakfast sandwiches and other sandwiches that one might choose for lunch or dinner. Talking to the gentleman taking the order, I found out that this business has been here for 2 months, also, I never knew, there is a parking garage behind the building and you can enter the deli and other adjoining businesses from the back. PAUSE! This place looks nothing like the old business. Look up the referenced diner and you will see the previous set up. I discovered also by the mouth of the gentleman, there's a huge restaurant setting in the back by the entrance. The do have freshly made bagels in the front and hot food as well. The chicken Parmesan looked delicious. See pics. This deli offers what deli's offer, food, drinks, pastry's and snacks, but that's not it, they have home made grits and fresh soup. You're more than welcome to order for dine-in or take out. They offer delivery and QR code- see menu pics. I purchased 4 egg whites (extra charge but it comes with two eggs) turkey sausage and cheese. No crunching of egg shells, perfectly made. I could have spruced it up with ketchup, salt and pepper but it was a pretty good breakfast sandwich. We also got a Philly cheese steak and egg and cheese on on a roll. The person who ordered the egg and cheese desired the cheese to be a bit more melted. But it was all good and I did order a small French vanilla coffee that was perfect in temperature and flavor. You see, this is the reason why I love to..... smiles Inspire more, Yelp more!

I was taking a friend to get some nursing outfits when she suggested we get breakfast. She pointed…read moreto "Hilton's Deli" so I said yeah, for a sandwich. Parking in the front is meter parking. They said there was parking in the back, but I couldn't find it. I paid and made my way to the front. The front felt like a billboard, it was packed. I felt like you can see this place from a mile away. Heading inside I was a bit surprised. I felt it would be more modern. Newer tables, bright lights, modern showcases. But it was all standard. We waited in line, and finally ordered. There was a twenty five cent swipe charge, however they charged me seventy five cents instead. I wanted to say something but my friend said leave it alone. But all that was forgotten when I at my sandwich. It was really good! The home fries, better than I expected. I was completely thrown off guard. Now this is my new spot. I mean where on Long Island can you get good home fries?

This has easily become my go-to bagel spot, if I want a solid bagel weekly I can count on them…read more The food is always fresh and delicious, and they have so many options. What really keeps me coming back though is the staff. Everyone is always so friendly, welcoming, and genuinely nice, which makes a huge difference. If you're in the Valley Stream area and looking for a solid bagel or quick breakfast definitely check this one out.

I am very sick from your store I was fasting all day I told myself I would go to your deli and get…read morea wrap three hours later I was puking my brains out .you need to do better. I will never eat here again....