The food at Auntie Anne's pretzels is wonderful. It is a great option for on the go snacks. The…read morepretzels are warm and fresh. This location is clean and offers a dedicated seating area. Enjoy!

Have tried almost every menu item and enjoy both the sweet and savory pretzels. The crew is…read morefriendly and service is quick. There may be a short wait on some items, but it's worth it! If you don't want to wait, there's an option to order ahead in the app also. Super convenient.

Service was horrible. The lady checking out was unprofessional and rude. She didn't even speak. The…read morepretzels were disgusting and I paid way too much. The quality was awful. I would never get food from here again. Don't waste your money and go to another pretzel place upstairs.

Watch out Aunt Annie's, there is a new pretzel pusher in town! And wow do they have some delicious,…read morebuttery doughy soft goodness. Can't really do to much about the ambiance except that you are in a mall that is not dying, so that is a plus. The service is pretty fast. And they answer your questions knowledgeably and fast. The lemonade I think does taste better than the competitions as well as their standard pretzel and the pretzel wrapped hot dogs. If I had to choose between the two Wetzel's would win hands down. So if you are slowly walking down the mall, faster than a cannon ball, then I would check them out!

Tried the Oreo cup from Auntie Anne's at DFW Airport while waiting for my flight. The combo of warm…read morepretzel bites with Oreo pieces worked pretty well, both my favorites. The staff made it fresh for me as I was rushing to my next gate. Service was fast and efficient. Overall, it's a decent grab-and-go treat if you want something sweet and salty to satisfy your cravings at DFW.

Every time I fly out of DFW, I try to stop here. This time I ordered pretzel bites with extra…read morefrosting and pig in a blanket bites for my son. Everything was good as usual. They also had the cokes with the name on it which was a treat because I found my name. Serving size is big enough for 2 people. I can never finish in one sitting.

I love Schlotzsky's. The one by my house is great. This one I swung in on my drive to an…read moreappointment. They put so little meat and toppings on this sandwich it mostly bread. We got 2 small sandwiches and 1 drink. $18! I don't mind paying so much if the value is there but these were so weak. I won't visit this one again.

The restaurant wasn't crowded upon arrival. The restaurant was clean & the music was nice. We…read moreplaced our orders( very friendly cashier)....turkey avocado sandwich and turkey club sandwich.. sandwich only, not combo. We sat for a few minutes. The cashier delivered our to go order in under 5 minutes. The sandwiches were flavorful and delicious. We also got the center of the roll cinnamon roll...it's basically a cinnamon roll in a cupcake. It was very good. We look forward to our next visit.

This will be my first time doing this to a business I wanted so bad to support. I've been telling…read moremany people to come to this location because the company is from Chicago and we have a lack of these restaurants here in the DFW area. The first time I went the staff was engaging, answered questions, etc. I've been here at least 8 times since with sending my son, husband, and others there in the last few months. I've heard numerous complaints about the staff's attitude and my friend was there this week and said he wasn't treated as though the business appreciates customers. They're not busy but will ignore you for a while and then come to take your order like you're bothering them. Still, I really wanted a Philly steak tonight. My family wanted to go to pick up Portillo's but since I'm recovering from a procedure they gave me what I wanted. We ordered A Philly Cheesesteak, the Maxwell Polish & A Super Taco. I was hyped cause I had been wanting their sandwich for over a week now. When I took a bite, the meat had a spoiled taste. I looked at the sandwich & meat and smelled it and it was an off scent. Not seasoning. I've had this sandwich numerous times as well but there just happened to be something wrong tonight. I called 4 times - no answer. Mind you again, they're usually not real busy. I waited a few minutes and called again. No answer. My husband went to let the gentleman know what the situation was and he got irritated and said "I don't know what you want me to do". He goes to the back speaks to a lady. She comes back, husband explains. She says she has to call the OWNER to make a decision ( umm what?, okay). She dials a number & just handed my husband the phone. The number was the restaurant number so it went straight to VM. she comes back & says I'll call the personal number. She dials it, again hands the phone to my husband and she walked away. No one answered. Meanwhile, called back & she walks away to talk and now he hasn't said anything to the manager. The young lady comes back and says the owner says ..... " send her an email"! An email when the food is returned, the money was paid & the product just wasn't right this time. She said there's nothing I can do. I don't have another option. She hands him a card and that's it. Now he has sent the email but I now see why others have said what they've said. They don't want our business. They can't want customers or they wouldn't treat people with such disdain. I'm showing a pic & copy of my previous review to show you that I did in fact not only love the food before but also was promoting it. Now, even though this restaurant is 8 blocks away , I won't support a business that doesn't respect their customers & treat them with disrespect. There are plenty of places for me to spend $40 to.

I'm from the Chicagoland area so I was super excited to try this place! I love the references to…read morethe city and appreciate the authentic Chicago vibe. I loved theme of the names of the sandwiches, that custom vibe make it worth the wild. Inside I loveeeee the custom mural! It makes me feel at home! So boom the food. I personally got the pizza puff and fries and it reminded me of my childhood. Literally can't go wrong! These are the reviews from my family of their food: The Shed: The fish was seasoned very well! The bread was good, the sriracha was good. It was a great combo of fish and shrimp. Would deff get it again. Out West: It was delicious. Nice flavor. Scrumptious. I would get it again. The bread was so good and soft, and just enough toast. Back to me. The cakes were so good!! The strawberry shortcake with that crumble on top...OMG! Somebody auntie is deff in the back with it! The owner also made some complimentary sangria, & it was 10/10!! She said the bar will be open soon closer to the grand opening. There was a wait for the food but it was well worth it. Also they skimped on the mild sauce, y'all need to fill it up!! Really excited to see this place flourish.

Auntie Anne's is by all means a mass market fast food pretzel. However, I've always been fond of…read morethem, so I could be writing this with somewhat of a bias. I typically get a plain one whenever I'm in an airport that has an active location. With mall culture as it were on the decline, the future of Auntie Anne's is certainly unclear. The Irving mall is no exception with regards to the inevitable and obvious end of the centralized brick and mortar era, with a rather herculean footprint and a clear problem with vacancy. Many AM business meetings will include some sort of sustenance, most typically bagels, donuts, or pastries. I find myself trying to change things up, and a box of Auntie Anne's pretzels are almost always a success. With most participants exclaiming, "Wow, It's been so long since I've had one of these!". While it's certainly a labor of love to fetch a box of them, I've had very good luck utilizing these twisted carbohydrate treats in motivating teams and winning over clients. While the Irving mall is approaching dereliction, I will come here from time to time just for a classic Auntie Anne's pretzel and maybe a highly caloric lemonade, or an entire box to accompany a Power Point.

It was very busy with only 2 workers. Given this mall does not have a food court. Workers did there…read morebest. They got some orders mixed up though. Pretzels were a little burnt but better than nothing because there wasn't anything else to eat. One thing that brought my attention was how the sausages were wrapped in a towel on the counter. To me that was a bit strange.