I love Schlotzsky's. The one by my house is great. This one I swung in on my drive to an appointment. They put so little meat and toppings on this sandwich it mostly bread. We got 2 small sandwiches and 1 drink. $18! I don't mind paying so much if the value is there but these were so weak. I won't visit this one again. read more

Schlotzsky's - Barely a sandwich - Delis Near Me - Carrollton, Texas

This location is rapidly going downhill. I've come here for years and it's always been great.. until recently. It's changed owners AGAIN and this time they are running it into the ground. They are constantly out of chips, drinks, hot sauce, sandwich ingredients... etc.. etc. It honestly feels like nobody working here gives a crap. Unless something changes soon I'm giving this store till December until it's gone under. read more

The restaurant wasn't crowded upon arrival. The restaurant was clean & the music was nice. We placed our orders( very friendly cashier)....turkey avocado sandwich and turkey club sandwich.. sandwich only, not combo. We sat for a few minutes. The cashier delivered our to go order in under 5 minutes. The sandwiches were flavorful and delicious. We also got the center of the roll cinnamon roll...it's basically a cinnamon roll in a cupcake. It was very good. We look forward to our next visit. read more

I hated to give this one star review but felt it was necessary to report about today's experience. I made an online purchase for a kid's pizza meal, 2 sandwiches and a Cinnabon for a pick up around 7:40 this evening. I drove up thinking I could make the pick up at drive thru but when I drove up, it looked empty and almost as if the store was closed. I decided to pull up and walk inside. I was met by someone manning the door who was handing a bag out to another customer, and it dawned on me that it looked like the store appeared to be close, but I later realized they were likely understaffed and unable to fully run the store appropriately even though the store was open for another hour. I was allowed in but the door was closed behind me and I later realized the door was locked as another customer behind me attempted to open the door. When I asked if my order was ready, the response I got was "oh we just got it". I arrived at 7:41 for a 7:39 pick up. I waited patiently and it appeared there was only one employee left working who was obviously making the food. I didn't want to complain or do anything to possibly sabotage the meal so I patiently waited and finally got my bag a little after 7:50pm. There was no cookie or milk with my kid's meal, no Cinnabon, and my oldest daughter's ham sandwich which was specifically ordered without condiments (she wanted it plain and dry) online but served fully dressed.. The poor employee was obviously overwhelmed making the meal late and I know it wasn't her fault the store was understaffed. But I paid for a meal and did not get all my items. Because the door was locked behind me I didn't feel I could bring up the missing items for fear that the employee would possibly retaliate as she just scrambled to make the main part of my order. It looks like the review from 4 days ago is correct. It's sad this location seems to be going downhill. I do like the food but it's unfortunate they don't have the ability to staff the location with enough employees to make this location successfully run. read more

Schlotzsky's - We didn't receive about half our order. Only got the pizza from kids meal and no Cinnabon. - Delis Near Me - Carrollton, Texas

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Always the best sandwich's. I always get a #4 extra tomato. The woman who works here is super sweet & always nice. Me and my bf typically eat inside & the lobby is always clean :) read more

Schlotzsky's - #4 turkey bacon sandwich - Delis Near Me - Carrollton, Texas

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Buyer beware, this store steals from its customers. I ordered a deluxe original and received a regular original. I called the site to discuss the issue and was met with hostility and defensiveness. The GM Brandi was not very receptive to my call, she tried to explain to me what went into the sandwich and I told her that what I received was not what I ordered. She vehemently denied any wrong doing and became unpleasant. I ask for her GM she told me she was the GM, I asked for her bosses name and number and she gave it to me. I wasn't asking for anything free, heck I never got that far to explain why I called, all I wanted is for her to know what happen so it would be addressed. Instead I received defensiveness and argumentative responses. Don't waste your money on this facility unless you like getting ripped off. read more

I can't wait to try all my favorites!! Great menu! AND even better for me- Gluten-free awesomeness!!! They use Udi's products which is always a WINNER!!! The sandwiches are decadent, warm, beautiful, and so yummy!!! I haven't had a good deli sandwich in a while because I HATE dry bread!!! This venue hit all of my Foodie buttons!!! Yay!! First bite to last bite of my Sicilian Sandwich was perfectly balanced and savory! I customized it, no onions, no red bell peppers per my doctor's instructions (the onions would have tasted PERFECT, but alas no)... I normally don't like field greens, but maybe since I didn't have onions, it balanced out perfectly! I really love the veggies!! Huge salads! I tried the kale Caesar... it was delicious even without any dressing! I would not even miss the meat. I appreciate crunchy, crispy, greens!! A had my left overs for dinner! Great drink choices. Huge seating area. Clean and modern!! Great music in the background. Free WiFi... and "Cinnabon® Classic Roll Warm dough, legendary Makara® Cinnamon, topped with rich cream cheese frosting"... but I would save that for a day I want to eat gluten. Next time, I want to have the gluten-free pizza!!! Because my friend LOVES their totally cravable pepperoni pizza. She said the savory pepperoni, sauce, and cheese is what makes the pizza!! I need to pace myself :) PS. Their app gives you a free sandwich and you can earn rewards for future use!!! Excellent staff!!! read more

Schlotzsky's - Delis Near Me - Carrollton, Texas

I do NOT know how or why these people thought this was okay to send to a customer?! What is it you ask?? Well, it's the $10 half flatbread and bowl of soup ... supposedly. A cup not filled nor a bowl of tomato basil and some dough with way too much sauce a couple dried out meat chunks and two day ole dried out shrimp. I want my money back because this is unacceptable!! read more

Schlotzsky's - Delis Near Me - Carrollton, Texas

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This location has changed hands several times. They no longer do "kids eat free on Sundays". A/c is out as of June '24 and it is uncomfortable in the dining room. It took a long time for our order to come and then part of it was incorrect. They did bring a free Cinnabon for the mistake, which was kind. But with the sharp increase in the prices I doubt we will be back. read more

I'd like to inform the public that this location has new owners for about 4 months now, they are the most unprofessional people I've come across especially Julio. From not caring about the store the customers or employees, licenses are not up to date the store has failed inspection. There has been no pest control in the last 4 months. 2 ceiling leaks inside store, one above where customers order and the other in the back by where food is kept. Air conditioning in dining area has been out for a month. Since the new owners this place has gone downhill, what a shame so much potential let go. Be careful with purchasing food here. read more

Lovely selection of light food, delicious and yummy. Clean place not so busy. I enjoy everything about this place read more

Schlotzsky's - California chicken avocado yummy yummy - Delis Near Me - Carrollton, Texas

Always the best sandwich - fresh bread and top quality ingredients - xxxxxxxxxxxx.xxx

It sucks to see just how much this place has gone downhill since it opened years ago. The drive thru is a joke. You have to scream your order to be heard, just for some guy who is barely speaking above a whisper to say "can you repeat that" MULTIPLE times. They are missing an obscene amount of ingredients, and instead of crossing out menu items that are no longer available due to the lack of ingredients, they just put a list at the front next to the menu and have YOU do the math on what you can and can't order. Once you actually get to the window where they hand you your food, multiple people will come and ask you what you ordered, as though everyone working inside the building is forbidden from communicating with one another. After all of this, they are incapable of getting orders correct, even when they are ordered EXACTLY how they are on the menu with no substitutions. I will say the quality of the food is not discernibly better or worse that it always has been, but this isn't the same restaurant that I used to have so many fond memories of! Ugh. read more

Had the pick two. Not impressed for sure. The pepperoni pizza barely has pepperoni but was okay. But when I asked for no veggies (dietary issues) on my sandwich, they smothered it so I couldn't even eat it. My husband's fiesta chicken sandwich was also pretty bland. Room for improvements. read more

You can drive right past this location if you aren't looking out for it. It's in a very small corner in a shopping center. At least they have a drive thru right? Well that used to be my thought. I went in this weekend. First there was no one at the counter. When this guy finally arrived he looked life less. Like he didn't care. Eyes were red for what ever reason. I placed my order and waited normally. Half of my order is given to me. The other half is completely forgotten about. I have to wait around to get someone's attention. It was the same guy. I then asked him if he is getting the other half of my order ready. In a very odd tone he asks if I paid for it. Wait what?! He took my whole order and charged me. I don't understand what is going on. Others are asking this guy for things and he is just blitzed out of his mind it seems. He walked around like a zombie ignoring questions he was being asked. I finally get my full order and leave. I picked up some Cinnabons while I was there. Big mistake. They were so undercooked and gooey. If I didn't live so far away I would have gone back but for now I'll warn people to avoid this location for a while. You may not have the same luck I did but I don't plan on going back. I'll leave you with a pic of the Cinnabon. Extremely disappointing. read more

Schlotzsky's - Very undercooked gooey Cinnabon from this Schlotzsky's location. It wasn't even edible. The center just slid downward lumped up. - Delis Near Me - Carrollton, Texas

Today I canceled my account with Grubhub After a delivery from this location. Too often, as was the case today, food was delivered cold and soggy as the driver made a stop (or two) before delivery to my door. I am approximately 1.5 miles from the selected restaurant but the driver decided to deliver to an address over 10 minutes southwest of the eatery. After delivery and a 15 minute drive back north the food was no longer appetizing. The delivery competition has never done this to me before and I will utilize their services in the future rather than endure this issue again and again. read more

Went by on a Sunday night to grab a quick sandwich. It was 7:55. They were already closed. I get it you want to leave, but technically your hours of operation are till 8:00pm. Shouldn't gives stars since I didn't eat, but didn't feel right about leaving 0 or 1 star. read more

Loving they have a drive thru! Original still yum. Kids love the pizzas. This one has Cinnabons too. Haven't tried those (read: EVIL).... read more

Love the food but could barely hear the guy that waited on me. I had to keep asking him to repeat. Think he assumed I had been here before. Sandwich was good, got it to go... read more

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We called Easter Sun morning for a catering order and Rolando "Nano" graciously took the order. The food was ready when we arrived for pickup. The family loved the 2 trays of Turkey original! The service and food were wonderful! We come to this Schlotzsky's regularly and have always had great service and food! Thank you team! read more

It was pouring rain yesterday and I was in need of a quick bite to eat and soup. Fortunately I was driving by and noticed that Schlotzsky's had a drive thru. I hadn't been to one in a long time and decided to go with the grilled cheese on pretzel bread and tomato soup. I got the 1/2 & 1/2 special. They warned me the sandwich was half and boy were they not playing. The sandwich came with bacon, avocado and cheese so more like an "adult grilled cheese" but it was a really small half. It was delicious and so was the soup just think next time I'll get the full sandwich. I also cheated and got a mini cinnamon roll since they have Cinnnabon products offered there as well. It was sooooo good, worth every calorie. I had a good experience, I just always have a problem with how much Schlotzky costs verse what you get. Regardless this is a good clean friendly location. read more

Walked in and placed my order. Place was nice and inviting. Order was fast and easy. Food was hot and fresh. Very delicious. Service was fast and friendly. Will be coming back soon! read more

We went here last night for a pastrami and swiss. Didn't look at the sandwich till later. It wasn't what we ordered. It was mostly roast beef. Big difference. My boyfriend took it back today and expected an apology and a free sandwich as that is what we were given before when our order was wrong. However the manager was unapologetic and said he would only give a cinnabon. He was rude and we will not go back to this location. I strongly suggest if you want your order correct and want to be treated fairly as a customer to go somewhere else. It was wrong in the first place to make the sandwich incorrectly but then to not care is horrible customer service. I called there to find out the manager's name. He told me his name is Nelson Guido. I'm pretty sure that is a lie. This was a horrible experience over a sandwich. Hahaha. read more

Schlotzsky's - Ordered pastrami and swiss - Delis Near Me - Carrollton, Texas

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Veeeery good service. Came from houston for work and not being familiar with the area i decided to go with the known to me which was this. Older guy at the front is very nice. modern atmosphere good food. Took no longer than 5 minutes. Totally recommend. read more

Schlotzsky's - Avocado chicken flatbread - Delis Near Me - Carrollton, Texas

This picture worth a thousand words shows the yellow lettuce I just picked off an Original. Yuck!!! read more

Schlotzsky's - Delis Near Me - Carrollton, Texas

Best Schlotzskys i've ever been to. Very clean and customer service was outstanding. Great variety of food and healthy choices, just wish they had some sides but that's just their style of menu. read more

Schlotzsky's - Nice clean order counter - Delis Near Me - Carrollton, Texas

honestly should have read the reviews before walking into the place. first the restrooms looked like someone washed there whole body and left it disgusting my food took forever and i get there's other people but the time i went it was passed lunch hour. i was greeted by one of the employees who was working the front absolutely rude had the worst attitude then my food comes out cold i told them it wasn't how i liked it and they said they couldn't do anything about it i left the sandwich there and just walked out i loved eating here but you did in fact lose another customer today WILL NEVER RETURN TO THIS PLACE again !!!! AND ALSO i couple months ago there was a nail inside of my bag it was grey silver nail i just don't think they should be able to have that around the food industry AGAIN THIS PLACE 0/00000 read more

First time visit. Saw they have Cinnabon and my craving began. I couldn't eat more than half. While it was warm and relatively soft, the cinnamon between the sections was slimy/sticky gross. Not the gooey in a good way type of sticky either. The texture and lack of taste was really disappointing. Isn't this supposed to be the same Cinnabon as the independent stores? It certainly didn't seem like it. read more

I have always been a fan of this restaurant chain. To die for! However, while on a small business trip I decided to stop at this location. The inside is gorgeous and I love the ritzy look. The girl at the counter, however, did not really peak my interest. She told me to hang on while she stood there and finally rolled her eyes and asked what I wanted. I asked a couple of questions since they have redone their menu since I last ate there, and she huffed and told me it was all explained on the small board in front of me on the counter. So I ordered, and customized what I wanted and she just seemed very frustrated like she just did not have time for me. When I finally got my food, she just jabbed the bag into my hands and I didn't even get a "thanks" or "have a nice day". She just turned around and walked off. read more

Ordered a Cesar I get no Cesar dressing. The original sandwich was cold and dry. Was literally a mustard sandwich

I had the Windy City Pastrami & Swiss. The small sandwich was $5.99 with no sides. I do not mind paying a higher price for quality but this fell wayyyyy short. This sandwich was very dry. The bread was dry as was the pastrami. There was very little meat and more mustard than cheese. I will not return. read more

This is my fave location. I get great customer service most of the time. The food is always cooked to my preference and done correctly on the first time and it's hot and fresh. I love that they put a pickle spear on the side. I just love pickles and it really goes well with whatever food item I get. The dining room is large and is clean and they have plenty of trash cans available. I also love the patio outside so I can enjoy my meal outdoors on nice days. read more

My first time at this location. The guy behind the counter was not a people person. He could barely make eye contact and was so soft spoken I could barely understand him. I ordered a medium deluxe original on pumpernickel with no onions. He rang me up without asking about chips or a drink. I had to tell him what else I wanted. Then I looked at my receipt and it said sourdough. I asked about it and then he told me they "don't have pumpernickel ". I asked if they were out, then he said yes. When I got my sandwich, nice they bring it to your table, it had onions on it. I watched three other orders go back because they were messed up. They same guy was good at cleaning the dining area. He either needs people skill training or to be kept away from customers. The sandwich was ok. Weird since I had never had one on sourdough before. I had to rebuild it because everything was in a lump in the center of the bread. All in all, a sub par Shlotsky's experience. read more

I was put off that the counter lady took my phone and actually deleted the coupon so I would not use it again. To infer that I am dishonest AND mess with my phone, she can take a hike. If this is the way you do business, good luck staying in business. read more

Finally made it to Schlotzsky's after people repeatedly telling me they were soooo good. I got a French dip sandwich on a pretzel bun and of course a Cinnabon. The sandwich was good even reheating it was fine. The Cinnabon was worth every calorie; next time I'll add a few more and get extra icing. The are a tad bit pricey with every sandwich being $7.99, but the amount of meat made it worth it. I went thru the driver; quick and easy. Next time I'll go inside and try something different read more

Food is usually good and service is ok, but it concerns me that the lock on the men's bathroom door has been broken for over two months. I know because it's been that long since my last visit and it's the same sign on the door. If they can't take the time to go to home depot that is less than one mile down the street to pick up new lock, what else are they not taking care of back in the kitchen. read more

Nice sandwich good prices and friendly service. Everyone in my party enjoyed their dinner. I had the bacon turkey sandwich, my sister had the wrap and salad and my niece had a pizza. read more

Normally I like coming here. Tonight i went into the dining room and waited for 5 minutes and nobody ever came out. I then went to the drive and asked if they were open. The manager, Erin, told me they were. I explained that what had happened and that it was completely unsafe that nobody was paying attention to who was walking into the restaurant and she did not seem to care and was completely curt. She is ridiculous. read more

This is the best Schlotzsky's in DFW!! The sandwiches are always cooked exactly right with slightly toasted edges. There is free wi-fi with 2 free usage computers. There is live music on Wednesdays. There are 2 large LCD screens with sports and news. They also serve Cinnabon rolls. Always extremely clean. read more

The sandwiches are consistently good. They have toasting down to an art. I recommend the original. Lost a star because if you dine in the overpowering smell of cinnabon is distracting. read more