Our golden absolutely loves to go here! She gets excited when we pull into the driveway and has to…read moregreet all of the folks behind the counter. We love it too! She looks terrific after each appointment ! We couldn't be more satisfied with the exceptional grooming work they do! You can tell they love their work!

We are extremely frustrated with our last grooming visit and feel other pet owners should be aware…read moreof what happened and stay away from Mr. Scott's Dog Grooming. Our dog is a double-coated Pomeranian, and we have always been very specific about her grooming. On a previous visit, she had a few severely matted areas. Before removing the hair in those areas only, the groomer called and asked for our permission to shave them and we agreed. This time I brought her in and asked for the same basic short trim and clean-up she normally gets. Scott said that she is matted underneath and he will try to comb those areas out. When I picked her up, I was shocked to see that he had given her a puppy cut which is basically a shave of her entire fur and hair leaving her coat extremely short. I was never asked for permission and I would never agree to this because Pomeranians are never supposed to be cut so short. Any good groomer knows that the hair and fur might not grow back the same like it was. I was so shocked I literally had no idea what to do. We've been using this groomer for more than 20 years with all of our dogs. When I asked him what brush I should use he picked up a brush and said we already went over this like he was trying to school me. He was so aggravated at doing his job. Also, they charged me $95 for shaving her which is totally ridiculous. Because of their lack of communication and horrible attitude/customer service I strongly suggest to be very cautious about getting your dog groomed there.

Very kind staff, good hours(they're open later than most vets), they have decent prices and don't…read morepush unnecessary vaccinations on you or your pet. I have taken my dog and cat. Got a last minute apt for my cat online when I noticed she was bleeding from a bump- got in next day and did the apt online. Will definitely be back.

A big thank you to Dr Berg. My cat is very difficult at the vet (spicy cat) and she was so patient…read morewith him. We had no issues at this vet visit, it all went very smooth. She gave him treats while examining him and he was very happy with that. They have decent prices and a very friendly staff. I look forward to bringing my two other cats to see her in the future.

We boarded our two dogs over an 11 day stretch. Everyday we saw videos and photos that was most…read moreencouraging to see them happy and interacting with other dogs well. Tommy the owner was easy to work with and loved our dogs as his own . I would highly recommend this company. When we picked up our dogs they were happy, clean and well adjusted. Having boarded before at other places this was a refreshing home coming! Here is one of our favorite photos.

Our dog, Arthur, has been going to Diggity Doggy for a little over two weeks. I had heard so many…read morepositive things about Diggity and about Tommy, the owner. I emailed Tommy and he took the time to answer all my questions patiently (which were plentiful as we had just adopted our 15 month old dog two months prior). The assessment process was explained in detail and hearing how he manages the assessment day and introduction to the rest of the dogs made me feel confident when we dropped him off for the first time. Arthur is very sweet, but we needed to work on his manners, mostly learning how to approach other dogs and read their social cues. We started working with a trainer and knew we wanted to find a daycare that would reinforce the positive behaviors we were working on. With training at home and now daycare at Diggity , Arthur is so much more socially confident and well behaved at home. I know when Arthur is at daycare he is being well taken care of. We get a verbal report of the day at pick up, which shows just how much attention is paid to each dog. Tommy has a solid knowledge of dogs and can read the behaviors. We boarded overnight recently and had complete peace of mind. Arthur is tail wagging as soon as we walk through the door at drop off in the morning and daily pictures are so fun to see, also! I highly recommend Diggity Doggy to anyone looking for quality daycare and boarding.

Dr Coleen is the best vet in the area. So caring and the staff is also amazing. Needed a semi…read moreemergency appt and they fit me in right away.

The staff and Dr. Choi are just amazing. I have a reactive dog that gets treated with breed bias on…read morethe regular and they were so fantastic with him. We wish that we'd found this practice earlier! Can't say enough great things about this vet.

Deborah did a fantastic cut on my boy, who Can be sometimes…read moreaggressive around other people. He has a sensitive neck and doesn't like his tail area touched. With all his issues, she still took him in for his cut. She cut him just like I had asked.

From setting appointments, front desk receiving service, appointment reminders, grooming my…read moreshmedium dog, the whole team is great! I don't ask for perfection, I ask for service and kindness and they deliver. My first appointment I was nervous for my dog as he was nervous from a different groomer. Paws in time was great with communication and treatment. Thank you P.I.T. See you next visit.

From the story and documentation we are seeing over at NextDoor, I will never let my babies…read moreanywhere near Paws In Time West Chicago. Incompetent negligence killed a sweet fur baby. and anecdotal stories are being related over a long history of problems. https://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauledhttps://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauled

Carshon is amazing. I have a very reactive dog and he loves her. She has worked hard to gain his…read moretrust and clearly understands dog behavior. I wouldn't trust anyone else with my dog.

Today is Luna's 2nd birthday and she had her first real spa day! Had such a great experience from…read morethe time of booking our appointment to when we picked Luna up. Really loved the before and after picture! Luna didn't seem stressed or upset, she was just so happy! Thank you so much!

Party dog is a blessing and has made raising my golden retriever pup Chester a million times…read moreeasier!! Starting him at the daycare early helped him gain the confidence he needed to socialize with other dogs and people! He also gets to play a ton with all his new friends and comes home exhausted ready for bed every time! We love Party Dog!

Party Dog is a literal interpretation since my pup has such a great time when she's in their care…read more The facility is awesome but the care and attention they get is exceptional. I can't recommend them more!!!