We had Brandon & his team come out recently to detail my 2008 Nissan Sentra, I would think it to be…read morenew if I didn't know better! They were prompt, communicative and friendly on top of performing a very quality job. I had a decent stain/discoloration on my drivers seat, plus two little kids so this service was long overdue. After they were done, there was no evidence of the stain and you wouldn't think there were any kids in my car! Even smells like a new car! Would recommend this team!

They did a great job. Car probably hadn't been cleaned for a year and it looked like new. Fair…read moreprice, too.

Finally got to try this place after looking for a while I went early Saturday morning they had a…read morelot of bays available. I went in to use it had no trouble backing into the bay. They had a good amount of options to clean the car: wax, rinse, pre-soap wash, etc. the only thing was the only get 3 minutes for $3 so you may have to pay twice or more. They take credit card which is nice or you can purchase tokens using cash. After that they have a place where you can clean your exterior portion of your car under a small shaded building with outlet plugs which I thought were cool. If you don't wanna do the self car wash they actually have a touchless car wash you can go through with a dryer. They also had coin operated vacuums. It wasn't busy and there was someone there cleaning the place up which was really nice. I will come here again to wash my car!

Couldn't get in touch with address they left. Want credit…read more Foam brush wasn't working. In number #2 Used this place before. Loved it. That's why I went back. Bummed

Fast oil change again thanks Mike and crew I don't go…read moreanywhere else for service Price is 1/2 of dealers great value

Amazing staff, always super fast work, & they never try and sell me on extras I don't need…read more Trustworthy & friendly! Always recommend to anyone who is looking for a good reliable shop

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Recently took my RAV4 in to get some major repairs done and was greeted by Thomas Smith. I'm…read moreusually pretty skeptical when it comes to working with people I haven't met before, but this time around that wasn't the case because Thomas provided outstanding service during my visit. He was professional, attentive, and kept me informed every step of the way. He made the entire process smooth and stress-free, answering all my questions with patience and clarity. I truly felt taken care of and appreciated his honesty and efficiency. It's rare to find such excellent customer service these days but Thomas definitely goes above and beyond. I highly recommend working with him if you want a great service experience!

I bought a used Tesla from this dealership in February because I needed a vehicle immediately and…read moredidn't have another car. It was late in the day, the sun was setting, and I did the best inspection I could under the circumstances. At the time, I noticed the plastic trim on the outer side of the driver's seat wasn't sitting flush. Before moving forward, I specifically asked the salesperson if there was any other damage I should know about. He told me, "Nope." That turned out to be false. Since buying the car, I've discovered issue after issue that appears to have been hidden, poorly repaired, or temporarily covered up. On the drive home, I noticed a windshield crack that only showed when headlights hit it. The next day, I found deep circular scratches all over the hood. I later noticed the rear seat upholstery separating near the door. Then the passenger window switch popped out of its housing, and when I opened the door panel, the internal housing was clearly damaged. That was not normal wear. That looked like prior damage that had been covered up. Later, a plastic trim piece in the trunk simply fell off when I opened it, again showing signs of a cheap cover-up rather than a proper repair. Now, the driver's headrest has started wearing through, revealing what appears to be previous damage that was concealed before sale. Tesla does not sell the headrest separately, meaning this could require replacing the entire seat. I understand that used cars can have wear and tear. I also understand that I should have inspected the vehicle more carefully. But there is a big difference between normal used-car wear and multiple hidden issues that appear to have been patched, covered, or concealed just long enough to get the car sold. What bothers me, is that I directly asked if there was any other damage, and I was told no. Based on everything I've found since, I do not believe that was an honest answer. I strongly recommend avoiding this dealership. At minimum, do not trust their word, do not inspect a vehicle there at night, and do not assume anything has been properly disclosed. In my experience, this car had multiple issues that looked covered up rather than repaired, and I would not want another buyer to end up with a lemon car.

This shop is the best. Great customer service and regular communication, thanks Brett. My truck was…read morefixed on-time and quality work (I'm picky).

Did a great job on my car and communicated extremely well! Joe was great keeping me updatedread more

I had such a great experience at this shop! I had a noisy wheel bearing and I found this shop on…read morethe MAXCARE site. I wasn't sure how to even use the MAXCARE coverage. Don was great and handled everything. If I had to pay out of pocket it was much less than a previous quote!! Nice people and great service. I am very satisfied and will return when needed. Thanks

They were very professional. Said they would call me back and they did when they said did not start…read morework on my truck until permission was given was kind of pricey, but what was expected I will definitely be going back in the future for my truck.