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Aura Salons

3.9 (7 reviews)

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The pricing she charged me, although she was false advertising on her website.

Update!! The salon owner- Holly sent me threatening messages AFTER MY HONEST REVIEW and another individual called me to threaten a lawsuit. The Katie that called me is not an affiliate of the law firm she was claiming to represent. The law firm has been made aware of her impersonation. Just go to Great Clips, I'm sure they'll give you the same service and be way cheaper. I went to Hair by Holly-Suite 110 and I was beyond thrilled to sit in her chair. From the moment I walked in, the experience was great! I found her on Instagram and after reviewing her photos, it seemed like a great idea! I guess photoshop and specific angles play a part. I didn't even consider it, I followed right away and saw that she had a special "free cut and blowout with any color service". After reviewing her pricing on her website, all over color for $70-$85 (2 hrs). I only wanted to dye it all over black, and of course get a free trim and blowout. The color went great, conversation was great, cut was terrible. I have never sobbed over my hair, I usually don't worry about little things but this is just embarrassing. I have a trip next week full of meetings, etc. and now I look like a child that found scissors. My hair was already dark, faded chocolate cherry to be exact. Length wise, it was just at the point of flipping from hitting my shoulders. When we began the service, I explained that I wanted a trim that was just above my shoulders. She stated that she was "taking everything that needs to come off, off"... okay cool. That's totally fine, if it needs to go, then let it go. Well before looking in the mirror, she makes a comment "I can take off more but I can't put any back on, haha sorry"... maybe she knew in the moment that she messed up? I should have thought more about it. Alright, she blows it out, straightens it, "cross-checks" it, and then curls it. She showed me what it looked like and it looked great, from what I could see. I paid $120 for the service and left a $24 tip. Once I get home, I realize that my right side is completely crooked... so I straightened it to make sure it wasn't just a weird curl pattern. Well, just see for yourself! Anyways, I messaged her and explained that I was un-happy, etc. She said that she would only refund my tip and failed to acknowledge her fuckup. Instead of owning up, she kept saying "I'm sorry that you feel it's completely uneven". No, I don't FEEL that it is uneven..it is LITERALLY uneven. Eventually, I just said okay well can you explain the $120 if you "didn't even charge" for the haircut. Holly sends a screenshot of her payment service showing $120 for all over color and said "this is my pricing, sorry for the confusion." See the screenshots for yourself. I did get the $24 tip back, YAY! The entire service should have been free after this disaster. This isn't to undermine her abilities, maybe she good on most days. Either way, it's a major disaster. Consider this before booking, not everyone online posts honest content.

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Element 5 Salon - Blonde by Rachel

Element 5 Salon

4.2(220 reviews)
2.2 mi•Ballantyne
•$$

Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and…read moreblowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me.

Beware, very bad business practice. The service was a shampoo blow dry & style, I paid additional…read morefor the "style" because she curled my daughter's hair, this was common and I was perfectly fine with doing this. They charged my card, I didn't realize they did not give my daughter the receipt, so she went back in to retrieve the receipt. I noticed the total was off from what we normally pay. They added a fee that I was not made aware of and was never previously charged this fee. No apology, I was told it's a "new policy" and it's a fee for using the products. How is anyone supposed to know that when you request for a shampoo blow dry & style, you need to pay additional for the shampoo, conditioner & styling products? You would think that in a service that is called a "Shampoo Blow dry & Style that this would be included. It's unfortunate, I liked our service provider, Brianna but the customer service or lack of customer service is the reason I decided to cancel the remaining appointments. The girl that canceled my appointments did smile while doing so and was happy to cancel them for me. Very disappointing.

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Blonde by Rachel

Aura Salons - hair - Updated June 2026

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