After three moves and a baby, I came back to Aurora Maids - and they did it again. Professional correspondence, reasonable pricing and prompt service, with full attention to detail. It was my pleasure to reconnect with this service provider - I'm very happy. Also, more tissue designs - feast your eyes! read more

Aurora Maid Services - Toilet paper rose in my sparkling bathroom - Home Cleaning Near Me - Falls Church, Virginia

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I was looking for a house cleaner that fit our schedule. The whole experience was great. Online booking was easy to find a date and time that worked for me. Jorge was friendly via email and on the phone. The cleaning reminders were helpful. The three ladies that came to my house, Jenny, Catalina and Rita cleaned every corner of my house. I love the towel/tissue art as finishing touches. They offered several payment methods convenient for me. I would recommend the team to my family and friends! read more

We have been using Aurora Maid Services for the last few months and are very happy with our service. The price is reasonable and the cleaning itself is great! Every corner is cleaned, even parts of our apartment that I wouldn't have thought needed cleaning. The finishing touches with towel/tissue art and pillow arrangements are nice. read more

They just left our house for the first time and we are BLOWN AWAY. Night and day attention to detail and thoroughness compared to the others we've tried. And they are so sweet too. So happy I found them. Booking and payment were super easy as well. read more

This was my first time using a cleaning service. Wanted to spruce up the place before having an extended guest. I tried to call to make an appointment but no one answered. The machine just directed me to the web site. I was able to make an appointment fairy easily on the site and got a response in a few hours. Note that the time range you pick online is not the time between which you have an appointment but basically the time range they will show up. The appointment I made online was 12:45 -2:20pm. I received a confirmatory email the day before saying someone would show up between 1 and 2:20. At 2:18pm I got a call saying they needed to get lunch and would be by in 20 minutes. They eventually showed up at 3 and I had been waiting since 12:45 (some people have to work, You know). Even though I was quite annoyed by the timing, I have to admit that the 2 ladies that came did a great job. They were very thorough, cleaned everything from the televisions to the washing machines. I was impressed. I also appreciated the little touches like the way they folded the towels and toilet paper in the bathroom. They might do some re-arranging though, they rearranged the objects on our dresser. They cleaned from 3pm to 6:23pm (my apartment is a 2 bedroom, 1 bathroom in an average state of tidiness). I would use their service again read more

Aurora Maid Services - Cute little touches that I appreciated (fanned toilet paper) - Home Cleaning Near Me - Falls Church, Virginia

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We've been using Aurora for a few years now for our three-story townhome. I've been through a few cleaners over the year, and while none are perfect, Aurora comes close. The cleaning crew does an excellent job, cleaning everything top to bottom, not missing a spot. Their management is always responsive to special requests and schedule changes. Oh, and lastly, Aurora is affordable and a great value for what you get! read more

Jorge was super responsive and ensured the cleaning crew was aware of my asthma & all the pet pander in the home to take extra care of certain carpeted areas. I've never had someone come into my home and ever clean cause I worry it won't be up to my liking. However this being my first experience it was absolutely amazing. I was home for the regular cleaning service & 2 women arrived & introduced themselves politely. I appreciate the quality of service I received. 5/5!! P.S.: my toilet paper designs were so cute I didn't want to rip off the TP lol read more

We just finished using the services of Aurora and as every other review illustrates, they are simply AMAZING!!!! From the simplicity and practicability of their website, to the communication prior to the service; Aurora wins. But, the best of it all is the actual service, they are just simply amazing, every detail posible they cover and more. Going forward we will ONLY use their services. We recommend it to anyone that is requiring any type of cleaning performed at their residency. The two ladies that provided their services were also exponentially amazing and performed phenomenally. Lastly, they do simple things to elevate their results. read more

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I shopped around, pretty heavily, for a cleaning service that could take care of a move out for me, and Aurora checked all the boxes for what I needed... and at a reasonable price! I walked back through last night before shutting the door to my old home for good and holy cow did they do a thorough and amazing job! I really appreciate how professional, timely, and thorough they were and would absolutely recommend them for anyone who needs cleaning services. read more

We had them come for a final cleaning of the house before we handed it over to new owners. They did good work and cleaned a four bedroom/two bath empty house in four hours, including oven and a great deal of kitchen grime. I would definitely have engaged them for regular cleaning services had i used them before we we moved from the area. read more

I am happy to leave an updated review. Aurora Maid Services always provide the best cleaning service. They also offer a 100% Satisfaction Guaranteed if a customer is not complete happy with the service and then they will come to reclean any area inside of the house that was not cleaned, without charge. read more

I booked Aurora (last minute) for a move out clean on my apartment. I appreciated the online booking - as calling for estimates got really overwhelming when everyone responded back at once. The online form was easy to use and I received a personal email to confirm the time. Three women showed up promptly at the time I booked my appointment and WENT TO WORK! Let me tell you - they cleaned the apartment inside out; got scuffs out the wall and a whole host of other things I thought were lost causes. I lived in my unit for four years and it was back to pristine condition. I will use them for my new home and recommend if anyone is on the fence and wanting something quick, professional, and grade A to choose Aurora. read more

After many trial and errors, I finally have found a company that I can count on to do great work and that is trustworthy. The cleaning staff is kind, not just me but also my pets. Jorge, the owner, is personable and will follow up to make sure the job is done right; and if it isn't, he's very quick to make sure it is corrected. Great customer service and quality work! Thank you for your hard work. read more

I've used various cleaning services around the DMV, but we just moved into a house a couple of months ago and needed a good deep cleaning. Aurora has been the best. By a long shot. The appointment was easy to make online and they had availability within the week. Jorge was responsive and gave our instructions to the cleaning crew. To say they exceeded our expectations was an understatement. The 3 women arrived on time and immediately got to work. They vacuumed, mopped, dusted, deep cleaned the bathrooms, we had a pan left in the sink, they cleaned it. They even deep cleaned and organized the fridge! Sure, they rearranged some things on the dressers and countertops, but it was just so they could clean the entire surface. I have had cleaning staff that will just clean around it instead of cleaning the entire surface. So we really didn't mind it. I could not have been happier with the service and I'm excited to have them come back on a regular basis. Recommending them to everyone I know. read more

The cleaners just left and I am blown away by how clean our house is at the moment. I've used several cleaning services in the past and have always been disappointed. While the house was generally clean, it wasn't much cleaner than when I did it on a weekly basis. Aurora Maid, however, did a thorough deep clean and every surface in the house is sparkling. They even cleaned all the blinds in the house which were gross from dust and fur. Basedboards and doors were washed, our oven and toaster oven looked brand new... I could go on and on. Do yourselves a favour and try them out. You won't be disappointed! read more

I've been a client for over a year and a half and consistently had a great experience. They do a great job of cleaning up better than I ever could. They invoice invoice using PayPal making it effortless to pay. Jorge is always responsive to messages, and he stands behind all of their work, even offering a guarantee if you're not satisfied with anything. I don't think there's anything else in could ask for from an cleaning company. I'm moving away from the area now and I'm sure I'll miss their services in my be home. read more

Incredible service! Easy to book via email, thorough cleaning job, and overall very professional company.

These ladies did the best job I have ever seen. I have had many cleaning services over the years but am generally not satisfied. However, I will be having Aurora Maid Services back on a regular basis. They cleaned things that I would not have expected such as my makeup containers. The grout in my bathroom is white again! My house was totally spotless when I came home and I could not say enough good things. I will be calling on Monday to set up a schedule for regular cleaning. I am so pleased! read more

Jorge and his team are beyond professional, reasonably priced (a BARGAIN!), and have an attention to detail that I have not seen with any other maid services. They are always on time and very reliable. I trust them 100% to clean my home while I am away. My parents use a maid service who refuses to clean near things that are messy and will move on to the next room when they are uncomfortable with the level of work. Not Aurora. They take the time to not only clean the easy, visible surfaces but the places that no one would think to look (like the refrigerator door butter bin). They even went as far as to apply a treatment to our gross yellow tub to make it look shiny and new (a service we hadn't even signed up for!) I did not realize this was an option but Jorge recommended this and then did this treatment with a smile and positive attitude. They organize as they go and it is truly a treat to myself every time I have them over. Also, they are very well priced, so you do not need to be rich to enjoy maid service, and it sure is cheaper than marriage therapy ;). This is the perfect example of Aurora's professionalism: Once I had a guest stay over who... let's just say this young woman had too much to drink, and Aurora cleaned up the mess without making a fuss about it (I was out of town for work that day). When I came back, I was shocked but also very thankful I have Aurora Maid Services to help out when I need either regular cleaning, or cleaning after hosting guests in our home. To summarize, the best things about this cleaning service are: 1. Professional 2. Ridiculously thorough 3. Trustworthy and honesty 4. On-time and reliable 5. Jorge is an awesome guy and you would be supporting a local small business 6. ATTENTION TO DETAIL 7. Affordable for any budget read more

I've used them four times (September, November, January, and March) and was scheduled for a fifth but the cleaning crew was late again. My experience can be summed up with one word: INCONSISTENT. 1. They are either late or call to request an earlier arrival (1-2 hours prior to the scheduled appointment time) which can be very inconvenient. 2. The cleaning quality was excellent the first time, but not as good each successive time until I mentioned it to the company. 3. They are inconsistent with wearing shoe covers. When I asked the cleaners, they said they didn't have anymore that day. 4. They always used 2 crew members in my 2 bedroom/2 bathroom condo but the last cleaning involved 3 crew members which costs more. The only explanation given was "We are not sure how many people will come for every visit." 5. Inconsistent pricing. Each time I scheduled, I was quoted a higher price. I had to email the company to get the original pricing. I tried staying with them because of their yelp rating but will be moving on to another company that can give me a 5-star customer service experience. read more

For the price, you cannot beat this cleaning service. They are amazing. I will say, their timing is a bit off. They occasionally arrive late and might take longer than anticipated. So clear your schedule or plan on working from home to accommodate this. However, the results are incredible. My house is dirt-free, all surfaces are free of smudges, and my kitchen sparkles. I can practically see my reflection in the kitchen sink! Seriously, you will not regret booking this company. read more

I had my initial cleaning with Aurora Maid Services yesterday and I cannot say enough in support of this company and the ladies that came to my house. Everything was sparkling and smelled so fresh. Not a spot of dust in the whole house. They even cleaned a grout smear in my shower that was left by a building contractor three years ago. I have scrubbed this spot a million times to no avail. When I came home last night, the shower looked better than it did when it was first installed 3 years ago! And the attention to detail - even my cat tree which was full of kitty hair looked brand new! I have recommended these folks to all of my co-workers today and cannot wait to set up a reoccurring service so that my house is always clean and fresh! read more

WOW! All my wife and I can say is "Amazing"! We have 1 1/2 year old husky and she sheds like crazy. We've been at our new place for 4 months and do "normal people" cleaning. Soooo, LOT'S of husky hair in every crevice. We keep a fairly clean place, with exception of the husky hair which is unmanageable. When they were done, NO husky hair to be found and our place looked amazing! They walked in and barely said hello. They were ready to get down to business and man did they. We are down for a cleaning at least once a month. Thank you!î read more

Jorge and his team did my move-out cleaning and it was flawless. I signed up for bi-weekly recurring sessions and they have done an amazing job. I am still trying to figure out how they make the fridge and the kitchen sink so shiny! Not only are they good, but they are also pretty fast, but they never rush their service. If I have some extra requests, they always accommodate, and that includes scheduling. I highly recommend! read more

One word to describe their service - AMAZING. I've never thought our apartment could be like brand new again after 1 hour cleaning. Very detailed-oriented work - every corner, the fridge, the kitchen counter, the bathroom, everything is shining like new. The customer service is very responsive and friendly too. I am glad I chose Aurora from hundreds of cleaning vendors. Couldn't find anything that even slightly upsets me. read more

This was my first maid service and they did such an amazing job. I was beyond impressed that I referred them to everyone I know. Trust me, you will not be disappointed. Thanks ladies! read more

We used to ask for Jorge when he worked at another company, so switching to his company when he started one was a no brainer. He is super responsive to requests and feedback about the crews' service, and makes it very easy to schedule and get cleaning appointments. They've also been really great about wearing masks and such during covid, which we appreciate. read more

It took me a long time to find a cleaning company that was reliable, super efficient, and easy to coordinate with (I love that I can book appointments via email). Jorge is awesome and quick to respond to requests. It's apparent that he cares about his clients and their experiences as well. During COVID, Jorge made sure to outline how they have taken the necessary precautions and the team that arrived at my house came wearing masks and gloves. Definitely recommend!! read more

I used Aurora for when my husband and I moved out of our apartment. They left the place spotless!! They were fantastic, very thorough and very nice. I just used their services at our new home for a regular cleaning, and they did another fabulous job. I would absolutely recommend them. They are on time and it is so easy to schedule a cleaning--you can simply book online. I will definitely be using them again! read more

Update: The manager Jorge called and apologized profusely. He remedied the situation as best he could and offered other services to help move things back. I appreciate that there are different crews that work for the company and I may have just gotten an off-day. Again, the cleaning was above and beyond (inside the fridge...), so if that's the standard, then Aurora is great. Just be very clear on what services are expected or not expected before the cleaning service. Original: I'm torn in writing this review because everything is SO CLEAN. However, many things were moved and not put back to where they belonged. They moved a bookshelf and a dresser and left them in the new spot (I live alone, and had trouble moving them back), anything that was on a shelf somehow seemed to find its way to a new surface and tall things were placed in front of shorter things, the bar which I said not to touch was rearranged, beds were remade but not sure where the other sheets ended up, chairs were swapped spots. read more

Their service is GREAT! They spent a lot of time cleaning my apartment when I moved out and they were sooo thorough. I am so happy with their service and if I hadn't moved out of the area I would definitely request their service again and again. Highly recommend!! read more

I have used Aurora Maid Services four times now. They are consistently timely, courteous and hardworking. They not only tirelessly clean and dust beyond the scheduled appointment time if need be, but change light bulbs, do extensive organizing and minor home repairs. I have a crazy work hours. Even though they are very popular and booked sometimes, they go out of their way to squeeze me into their schedule when I have a special event which requires an extra clean home. I am hooked! I cannot even imagine using another cleaning service. read more

I treated myself to a house cleaning and the 3 lady crew that came did an exceptional job. I usually prefer to clean my house myself, but I was very impressed with the quality of services and would highly recommend. They did run later than the scheduled anticipated window, however I did receive a call informing me and an updated arrival time. read more

Claudia and Carolina are great and do a thorough and efficient cleaning of my townhouse. I've been very pleased with their work the past two times they have come to my house. Jorge also arranged a cleaning very last minute for me which I greatly appreciate considering I have guests coming in this weekend and did not have time to clean! I would highly recommend them to anyone! read more

Aurora does a great job and Jorge's communication is fantastic. Definitely recommend this company.

I'm a single woman with only two dogs so it shouldn't be that hard cleaning up after myself....but, after starting a new job with long hours and hosting Satan's dog for 3 weeks, my place was out of hand. I couldn't keep up with the tumbleweeds that we starting and then the mushrooms started popping up and I knew that I needed a professional. I came to yelp because well, who doesn't? And there they were with great ratings and an easy scheduling system (I could book online using my phone....so my whip cracking boss wouldn't hear me not working), and what seemed like reasonable pricing - I was in like Flynn! I still had the devil dog (the actually dog not the yummy snack), so I made sure to book a week out even though there were plenty of days available. I've never had a cleaning service so I wasn't sure what to expect so I needed to speak with Jorge. I waited until my boss was in the bathroom (after I dropped Metamucil in her water) and went to the back alley to call him - he was WONDERFUL!! He answered all of my questions, told me a bit about what to expect, and even though I was a bit demanding about the start time (boss had scheduled a last minute meeting and well, you know, I was scared for my life if I didn't show up on time), he was insanely polite and nice. We even talked about future bookings, should I need them. The ladies showed up right on time with all their supplies in hand. My dogs were curious and the ladies didn't even flinch. By the time I could get out of the door, the oven was already being cleaned. And let me tell you, since I'm new at this, I was in shock! Not for any other reason except I've never even thought to clean the oven and because I didn't even expect that kind of service! When I got home that day, I was really excited to walk in. I didn't know what to expect but was excited to see what things looked like without the dog fur and chewed up dog toys all over them. I walked in and was so at peace. I no longer felt the shame and guilt of being mistaken for a hoarder. Everything was beautiful!! The floors were clean, I could see the TV without the dust, the dishes were done (yes, they did my dishes), and my shower was sparkling! Again, since I'm a newbie, I honestly thought that was all to expect. Oh, boy was I wrong! I went to the kitchen and noticed my ninja was sparkling! My blender, not my actual ninja (I keep him in the closet). I've been trying to clean it for months and it always looks slimy and gross. I blame the blender for me being fat, really, I do. I mean, it was gross looking and who wants to eat their smoothies from a gross looking blender that I thought was uncleanable? But I digress. Then I looked at my cute red Kate Spade kettle that has etching that says, "Whistle While You Work" and that kettle has been putting in overtime in the coal mine because when I left, she looked like she was covered in coal dust but when I came home, she was red and sparkly again! The microwave was even absent that ketchup stain explosion that I couldn't bring myself to clean because I was afraid of getting PTSD. But it didn't stop at the kitchen. The cabinet under the sink, you know the one you store toilet paper and unmentionables, was clean! I didn't even know it could get dirty!! My bed was made and perhaps even the bedding washed...things smelled clean and not like dog. I was suspicious so I checked out the washing machine just to see if it was still on the same "bulk" cycle I always leave it on when I do my one monthly load of laundry and it was set on del-i-cate? I have no idea what that cycle is for so I am sure there were items being laundered and I know it was the ladies because my ninja is lazy af! So, laundry, dishes, and under the bathroom sink?!?!? MIND BLOWN! So, if your semi-lazy and just find yourself in a bit of a cleaning pickle and by pickle I mean, in the bed all weekend long (even while eating your poptarts and beer), Aurora Maid Services are for you! Or if your just nasty and can't clean up after yourself, move out of your moms house and then hire Aurora! Great service! I'll be back! read more

I can't say enough good things about Aurora! They are amazing and made my house sparkle. They cleaned out under our beds, our refrigerator and even the oven. If you need a good and affordable cleaning service in the falls church area definitely call them! read more

I have used Aurora two or three times and find them to be the best in the area. My only complaint is that on their last visit they tried to charge me for an additional half hour. read more

I've had two cleaning services from Aurora, and they have been excellent! They bring in a full team, and they scrub from top to bottom. I've had a one-time cleaning which was incredibly thorough. And I've had my first monthly cleaning which was great. They pay lots of attention to detail and are so polite and kind. No complaints. I think they are an EXCELLENT value! read more

Aurora Maids did a FANTASTIC job. They arrived 10 minutes early and took almost the full 4 hours to clean my 3 bedroom/3 bathroom house. They didn't skip any crevice. My basement is the cleanest it has ever been. Every surface has been cleaned and I can tell that they took their time in each room. I will definitely be using them again. read more