Kourtney was very caring and knowledgeable. Her instructions were very clear and easy to…read moreunderstand.

They stall you when you try to get a mask that actually fits, tell you you only had 30 days to get…read morea proper fitting mask, tell you they "can't" order you a mask that actually fits, refuse to send in the correct paperwork to your insurance company. Bill you upfront and also your insurance for the same costs. And lie when you ask them to fix all of the above.

Very helpful employees in store. Found everything I needed!! Convenient to me as well!read more

So tired of the constant snafus of wrong prescriptions being filled or filling ones not asked to be…read morefilled. Couple that with the abject rudeness of the ladies that work there and I'm done. They already ran off my husband and my BFF, now I too am transferring my business elsewhere.

I had to pick up a friend in San Antonio earlier in the day. His walker had a badly bent wheel and…read morewas going make it very difficult for him to get around. We were recording in a sound studio later that day, and there wasn't a lot of time to find a wheelchair for rent without paying hundreds of dollars for only a few days. Martin Mobility let us have the chair for the entire week at half the cost of anyone else in Austin. I picked it up, and Elizabeth showed me how to pack it, lift it, and store it properly in my car. My friend Larry could not stop talking about how much easier it was for him to get around. From now on we will use Martin Mobility whenever he comes to town. Very reasonable prices, helpful, hardworking employees. This is what local business is supposed to be.

A good place to purchase scooter or wheelchair, very fair pricing. Josh is honest, informative and…read moredown to earth. Has a great personality and sense of humor in helping Seniors.

This is a horrible company to deal with as far as oxygen supply. They make me use the home fill kit…read morebecause I live so far out of the city. But my rescue tanks will not refill on the kit. We have tried and tried. So I'm trying to get some regular rescue tanks. First off, they question why I need the larger size. So I have to explain to them. My insurance company has to get involved as I do not need to provide a reason - the doctor's prescription covers it. My insurance covers it. It's always something with them and the large tanks (I think it's M-60).

What crooks! Some…read moreDME companies can be total scumbags. This is one of them. I started receiving TEXT messages from a "Tammy" after my primary referred me over here. What a complete circus act it's been. So they keep claiming to have sent me supplies via UPS. Here's the thing: I have a delivery notification account set up with UPS. Why does that matter? Well UPS sends me alerts when a package is en route, delivery updates, alert the day before, and day of delivery. So, I ALWAYS know when a package is coming my way with UPS. I didn't receive a notice of any delivery from this clown office. They repeatedly keep referencing a tracking number. They now tell me to file a claim with UPS. Well clowns, you know damn well the package recipient doesn't even do that. IT'S YOUR RESPONSIBILITY TO FILE ANY CLAIM ON THE PACKAGE YOU SEND. It's 100% the shipper you dolts. I can't even file a claim on my end and YOU KNOW THAT. It needs to be filed from the shipper's account. In addition, "Tammy" refused to respond to my inquiries and NOT ONE PERSON VERIFIED MY ACTUAL ADDRESS THEY USED even though I made several calls to the CPAP dept and billing in another country and asked them to verify it. Until Tammy was dipping out for her three day weekend at the end of the day, she passive aggressively confirms "my address" and spolier alert, it's wrong. Just as I suspected. Also, they told me several times to contact UPS myself. Joke's on me again. They freaking know you can't even talk to a person over there. I knew that, but I still called anyway to check that stupid box and jump through another hoop. Then the cherry on top, they send me a text on a SATURDAY MORNING, telling me I have an invoice due for the supplies I never received. I never even opted into texts, so this is totally illegal. I have wasted hours of my life trying to fix this. They can go to hell if they think they can scam my insurance policy and BILL ME MORE MONEY ON TOP OF THAT, for supplies they SENT TO THE WRONG ADDRESS. As if all of that isn't enough, they bill under a company Aero something or other and are "Healthline" which I assume is NOT CONTRACTED with my insurance company. Who knows. But, they are a 100% scam, I am sure of that. Next week I am filing an official complaint with my insurance company against these con artists for all of the described ridiculous events. What do you think TAMMY? P.S. I also have legal services through my employer and I'll be talking to them too next week about your little stunt. See my screenshots of some of the evidence of this shit sandwich I've been served. I'm actually really glad that tool, Tammy decided to only text me. Thanks for the evidence, sister! At least you helped me with that.

Situation resolved after contacting manager. Had what was ordered 1 hour later. Thanks. Now to…read moresee if bills arrive on time with Coding included.

I arrived in Austin last night from Santa Fe with a cpap issue and Jason and his team helped me…read moreright away. I can't say enough good things about the quality of customer service and care these folks showed me. I highly recommend them.

I felt ecstatic to learn that a medical supply office was opening up near me to assist with C Pap…read moresupplies and to send data to my sleep specialist. Allmed was very happy to sell me a new machine and told me to come in with the data card any time for analysis. Well when I returned I was told that they do not handle the data read outs. I would need to send the card to San Antonio! Big disappointment. ..I feel like they really misrepresented their support...Today I tried to stop in and there was an Office Closed sign on the door! This was at 3 o'clock on a normal work day. I cannot recommend this business...

I do not enjoy having sleep apnea. But I do enjoy being able to shop for the supplies I need and…read morebeing greeted and appreciated with great customer service. I have dealt with this company for a couple years now and they have always been top notch.

FANTASTIC! A technician came to me at 10:30 at night because our oxygen tank ran out. It was an…read moreemergency Matt who works there was wonderful. I give him 25 stars !

These people are horrible. You cannot get through to them. I have been on hold for over an hour…read more They do not return calls. I am trying to get them to pick up equipment. Date was set and they never showed up. website is impossible to use, chat function does not work. They are ripping of insurance company and us because everyday they don't pick up they are charging for.