Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

Super nice and very knowledgeable. Great to have a local place with medical supplies.read more

Kourtney was very caring and knowledgeable. Her instructions were very clear and easy to…read moreunderstand.

My doc refused to help me choose a mask and adjust it, referring me to TX Home Medical. There, Ms…read more Martinez quickly identified that my headgear didn't match my mask. She answered all my questions, and helped me get fit for a different style of mask. She spent so much time with me I felt a little guilty. However, she also advised me to put the spherical bacterial filter between the heated tube and the machine. As I discovered later on my own, this is wrong for a couple of reasons, and resulted in poor airflow which is likely why I didn't see results. First, the connector for the heated tube has an electronics connector that's supposed to insert into the slot on the machine, so if you put the filter on that connector, the machine can't communicate with the tube. Second, bacteria filters are incompatible with humidifiers, because it's hard to push wet, humid air through the filter, which results in poor airflow. Had I trusted her advice and stopped looking, this could have negatively affected my health.

2022-04 The location on Burnet Road was clean and bright. The reception staff were civil and…read morepolite but grim. Training session was led by a cheerful person and all questions were carefully answered. I'll update later for billing and resupply perspectives

This is a horrible company to deal with as far as oxygen supply. They make me use the home fill kit…read morebecause I live so far out of the city. But my rescue tanks will not refill on the kit. We have tried and tried. So I'm trying to get some regular rescue tanks. First off, they question why I need the larger size. So I have to explain to them. My insurance company has to get involved as I do not need to provide a reason - the doctor's prescription covers it. My insurance covers it. It's always something with them and the large tanks (I think it's M-60).

If they don't have what you're looking for in store they will order and ship them to your home.read more

I visited your store on Thursday, January 12. It was recommended to me by my home health nurse and…read morealthough I live in Bastrop, the ride to Austin was pleasant enough and the visit to the store went very well. I was assisted by the very knowledgeable and helpful, Rachel. After being measured, she recommended % Jobst pantyhose. She worked with me taking pains to assist and teach me. Prior to posting this review, I read through many and I would certainly put my experience in the very positive column. To those who have said you were upwards to 25% higher than other establishments, I must disagree. My pantyhose were $90. The Amazon price was $80. I find the additional $10 was a small price for pay for Rachel to have spent a lot of time with me. She was patient and kind. Should I choose to buy a second pair I will not order from Amazon, but rather call to have you send them or revisit the store. You provide a valuable service. Additionally, you are a small local business. I like to support local and I feel you and others like you have a right to make a profit. The only suggestion I would make would be to have a few videos available on your website for those of us who need reinforcement on how to put such things on and take them off. Many thanks to you, your team and commitment to quality service.

I don't know what it is about medical supply companies, but man do they leave a lot to be desired…read more CCHH is no exception. Too many hoops, too much conflicting information, too much hold time for.... reasons. Avoid, if you can.

Horrible customer service and listening skills in the billing department. I tried to explain…read moremultiple times why I was disputing the charges and it just never computed. She told me to take it up with the insurance company and I told her that the insurance company was the one who suggested I dispute the charges and WHY! We were never told by Cook that we had the option of purchasing the wheelchair - that would've been paid at 100%. How difficult is that to understand? At least apologize for the mistake and let's try to work together to find a resolution. Please find individuals who seek first to understand the issue before reading the client the billing agreement. I was not disputing the billing agreement, I was disputing what was NOT in the billing agreement per my insurance company.

I felt ecstatic to learn that a medical supply office was opening up near me to assist with C Pap…read moresupplies and to send data to my sleep specialist. Allmed was very happy to sell me a new machine and told me to come in with the data card any time for analysis. Well when I returned I was told that they do not handle the data read outs. I would need to send the card to San Antonio! Big disappointment. ..I feel like they really misrepresented their support...Today I tried to stop in and there was an Office Closed sign on the door! This was at 3 o'clock on a normal work day. I cannot recommend this business...

I do not enjoy having sleep apnea. But I do enjoy being able to shop for the supplies I need and…read morebeing greeted and appreciated with great customer service. I have dealt with this company for a couple years now and they have always been top notch.

I left a Google review last week about how it's impossible to get a hold of this business. I…read morereceived a response from their online team to email more info to their bogus email address. DONT DO BUSINESS WITH THEM!! Definitely scammers taking from the elderly and disabled! I have added pictures as proof, once Yelps posts them soon.

Lousy service. Do not return phone calls within a couple of days. Do NOT followup - YOU have to…read morefollowup.