I needed an ECAD energy audit to put my condo up for sale so I looked at Austin Energy's list of…read moreapproved inspectors and saw that Austin Auditors was on the list. Found them on Yelp and scheduled an appointment, they were on time for the appointment, efficient and affordable.

I did not expect this to be so easy! I called, spoke with Joe and it turns out that our audit from…read more2013 is good through 2023. He emailed me the exemption while we were still on the phone, to make sure it came through. Now this, THIS, is great service. Another reviewer referred to him as a "hero." I second that!

Amazing how we take our utilities and comfort for granted!…read more Kudos to Andy Pell -Earth Energy Audits (independent auditor) who came out & provided great information on what our heat load is to assist in making an informed decision! I highly recommend Earth Energy and Andy!

The reviews below me said it best : Andy was fantastic! He was prompt, professional, and very…read moreinformative. He explained to me each of the things he was doing, what he looked for in an audit, and what to expect. He also answered all of my questions about the kind of improvements that were worth it and those that were a waste of money. We were required to have an Energy Audit to sell our home and our realtor recommended Andy. Lucky for us, Andy found no recommendations and gave us a good "bill of health." What I like more is that if he does have recommendations, he doesn't perform any work himself, providing a truly unbiased opinion. I fully plan on having Andy perform an audit of our next home, whether it is required or not.

I chose Green Collar for my City of Austin Weatherization service. I was hesitant, and called the…read moreoffice to ask questions about the business. Cord spent about 20 minutes answering my questions about how long they had been in business, how they would handle unexpected problems, and what I could expect. The owner Ron came out for the evaluation appointment and he also explained more details of the work they would perform. The installation of new ac ducts went very smoothly and the workers cleaned up after finishing each day. I would highly recommend Green Collar to anyone needing duct replacement or repair.

As we head into this cold snap weekend, 10/10 appreciation for Green Collar!! They revamped our…read moreflipped home's rather chaotic HVAC system over the past three weeks in conjunction with the City of Austin/Austin Energy rebate program for energy efficiency improvements. The owner of the company provided our estimate, the team arrived within the time windows predicted, they were competent and courteous, and they did a *fantastic* job modernizing our system to heat quietly and evenly throughout. They added a vent to a bathroom that had been inexplicably left without one, improved the insulation throughout, and added an attic walkway for safety. We've been tolerating very uneven temps and noisy vents for the past 10 years, and I wish we would have discovered Green Collar sooner! It is *NICE* in here. I have no reservations about recommending Green Collar's services. Stay warm, y'all!

This company is truly amazing. They work hard to resolve issues and troubleshoot way beyond the…read morenormal "oh I think it's a freon leak so replace it". I love their dedication to the skill and craftsmanship of HVAC related work. These guys and gals are the best there is!

DO NOT DO BUSINESS WITH THIS COMPANY. They do not properly identify what is needed for a successful…read moreinstall, and do not properly address issues when they arise. Sorry for the long review...but please read on to hear my horror story with this sorry excuse of a company. I don't normally write reviews (good or bad), but my poor experience with this company cannot go unheard. I feel obligated to warn others of their frankly criminal business practices. I originally called them out to take a look at my old HVAC that was no longer producing cold air. They identified the Freon was low and filled it back up. Worked well for a bit, but then got low again...indicating their was a leak in the system. The unit was so old, we decided to replace the unit instead of fixing it. The new unit was installed, but not without issue. I chose what they described as their go-to brand - American Standard. Apparently their technicians do not know how to install their go-to brand, because it took several days and several different technicians to get the install completed. A year later, the unit began tripping the breaker any time it went to the 2nd stage. Took them 3 days to come out (when approaching triple digit temperatures), charged $150 service fee and $450 in parts and labor to add a capacitor to the setup (a $50 part and about 10 minutes of labor). Did not fix the problem. Tech came out again, and said it seemed to be an issue with the breaker and that I needed to call an electrician to diagnose and solve the problem. Ended up paying $300 for an electrician to come out. When he took a look at the install, he was flabbergasted. He could not believe what he was seeing! He identified the unit was installed on an aluminum electrical line, that was severely undersized for the unit installed. He said no respectable company would EVER do this kind of shotty work. He said replacing the electrical line would likely cost a couple thousand dollars, since it was on the other side of the house. When I called Smart Air to let them know of the situation, the dispatcher was very dismissive. She said she would have their lead install tech follow up with me, but of course I never heard anything back... That is when they went dark despite several additional attempts on my part, and broke communication with me entirely. I ended up having to pay an electrician to run the new line on my own dollar - several thousand dollars - and now I'm finally back up and running.

When I called for a price quote for an ECAD audit, he suggested that I first contact Austin Energy…read moreto see if the audit had already been performed in the past so that maybe we don't need to do it again. He was right, the Austin Energy emailed me the audit from a past owner! I appreciate his honesty, and that's definitely a good sign that this is a company you can trust.

Justin French is amazing. He has been my go to energy audit company for years. He is thorough,…read moreprofessional, ethical and reliable. Thank you for the years of amazing energy inspections.

Jon is a great HVAC technician. He's also an outstanding home comfort consultant who can plan and…read moredesign your entire system far beyond the minimum effort, rip and replace, that most services are going to give you. That being said he's not going to up-sell you if it won't help you out, and he's completely on board trying to work within your budget as long as it's realistic. That's not really the best thing about Jon though. He's great at HVAC, the Xs and Os, but what sets him apart from most of the mediocre piss-poor tradesmen and contractors rolling around Austin these days is that he has his sh*t together. He tells you when he's coming, calls ahead of time, works hard as hell when he's on the clock, and stays in constant communication with you the whole time making sure you're on the same page. He takes care not to make a mess in your house (and if he does he cleans it up), he's respectful of your kids sleeping, and is really honest. The vast majority tradesmen completely overlook these soft-skills that are essential to their work. If you've dealt with as many awful tradesmen and contractors as I have lately, you're going to be very, very happy with Jon and Austin Star Services.

Jon is the best! Seriously amazing customer service, friendly and knowledgeable. Fixed an issue…read morethat two other companies couldn't figure out and helped me solve an electrical issue that he wasn't even there to fix. this company is the real deal. if you're looking for someone you can trust to do a job right, this is the one.

I have always had great experience with Fox whether for maintenance or repair. A shout out to…read moreAntonio for todays installation of UV light and fogging. Nice job and good communication of what he was doing.

We have had a number of issues finding a AC company. Called Fox told them the troubles we have had…read moreand that we are looking for someone to service our units. I ask for a quote for maintenance on our units. They give me a price, a really good price. A price too good to be true. I ask why is it so cheap compared to other companies. They can't answer just say "these are our prices" I know our units are dirty as I just took over this place in January and we are yet to find a company to clean the units. So I schedule a day for the technician to come out and service the units.. They're up there for over an hour. They come down and I ask to go over everything They provide me 14 pages of diagnostics and ultimately tell me the units are dirty and we should schedule service request to clean them. I am upset at this point so I call to speak to the office and I get a guy in Florida who says he's with corporate and will look into it... Never hear back and I get an estimate of $4,400 to clean the units. That's insane! The company doesn't actively listen to what consumers need.

Our upstairs AC stopped working the day after Christmas (with guests at our house). These guys came…read moreout on a Saturday afternoon and quickly diagnosed and fixed the problem. Communication was excellent, technician was courteous and professional, and work was completed quickly with no mess inside my house. They also mentioned a couple of other maintenance items that we need to consider down the road, but there was no hard sell. I highly recommend them - thanks to Robert B for coming out.

They were able to come out about 2 hours after calling. Issac was my technician and he was very…read moreprofessional and took the time to explain things to me. I have very little knowledge of HVAC systems and he kindly explained things in a way I could understand. I also appreciated that he was able to tell me the cost of each repair as he diagnosed the problem so that I wasn't surprised at the end.