I am not usually one to leave negative reviews, but after getting a second opinion and looking deeper into other low star Google reviews, I feel that it's important to share the tactics of this dental group. This place instills fear in patients with unethical money grab practices and pressuring patients for same day procedures. I came here after getting on a new insurance and could no longer go to my old dentist as he was out of network. Reviews were overall good for this place so I figured I'd give it a try. I was having no oral pain or discomfort, just knew I was overdue for a cleaning. I was told I had multiple cavities and stage 3 gum disease. The way I was told about the gum disease was extremely bizarre. After the examination, the dentist showed me a chart with the stages of gum disease and images for each. She asked me where I thought I fell on the chart. I guessed one of the lower options and she then decided to tell me I had stage 3 gum disease (on the higher end of the spectrum). I was so caught off guard by the approach and immediately felt extremely uncomfortable by the way that was shared with me. They pushed for me to get treatments same day but I knew I needed to GTFO. I got a second opinion from another dentist and he was shocked at the approach and alleged work I needed done/ disease diagnosis. My new dentist says I just need a good cleaning. I'm really glad I went with my gut and didn't let them pressure me into getting work done that day. Get a second opinion before consenting to any work! read more

Austin Modern Dentistry is by far the best dental office I've been to. The staff is SUPER friendly, from receptionists to assistants to dentists! My experience with them has always been exceptional. I'm very sad to be moving out of state, but whoever is new to Austin- I highly recommend them! read more

Went in to have biannual teeth cleaning. The person at the front desk was friendly, welcoming and pleasant. I didn't have to wait long before I was called back. The procedure of cleaning and polishing my teeth by the Dental Hygienist went fine, except for the fact that she was bouncing back and forth between myself and another patient. This is because she's the only Dental Hygienist. So my appointment took a little longer. This is the only reason I am giving 4 starts instead of 5 stars. The Dentist came in and checked my teeth out and then I was on my way. I don't like going to the Dentist, but it's good self maintenance and hygiene. The waiting room and dentist room was nice and clean. So if you looking for a Dentist, give them a try. read more

Great service and professionalism, friendly staff. Always extremely thoughtful about treatment scope and costs. Very highly recommended!

My disabled mother went to appt told Dr 45 minutes late , my mom can't wait that long said she would come back . She came back only to be told they still hadn't got her referral and was told the endodontist was not a microendodontist although when my dad made the appt on the phone they said he was . Just really upsetting for anyone but makes a chronically disabled person eve read more

Needed a cleaning and scheduled an appointment. My first appointment was rescheduled 2 days before it happened because of required training for the doctor. Was it an emergency? Then I came in for my rescheduled appointment at 8:30. Was taken back for X-rays at 9, saw the doctor and talked to the healthcare coordinator who explained my costs etc. everyone was very nice. But they then explained that they didn't have a hygienist available to do my cleaning for another hour. So I should take off 4 hours from work for a cleaning? Gtfo. I won't be back. What a waste of my time. read more

If you are looking for the kind of dentist that is looking to make a profit off of you, then this is the place for you! I got regular teeth cleanings in San Antonio before moving to Austin and trying this place out. They told me I had 5 cavities and needed unnecessary work done. They filled a tooth and filed it down wrong so my whole bite was off. I had to pay to come back and fix it, and when I went to a different dentist, they told me it was such a big filling they should have put a crown on it since it was already cracking. And now, I need a root canal. I'll save you the headache, go somewhere else for a prettier smile read more

I went in for a cleaning which was pass due and my Hygenist Lyon did a super job! He restored my faith back from all past bad experiences at the Dentist. Thank you for your GREAT service. BRENDA read more

Great office! I saw Dr. Nancy Xu and she was wonderful. She was thorough, hands on and very knowledgeable. The staff was clear and concise with pricing, procedures and had open communication between the dentist and the patient so nothing felt gimicky. read more

My experience here has been positive. I have come here all year, dispute moving father away, I still drive here because the experience is worth it. To everyone who is complaining about being overcharged, that is not the same experience I have. The staff has gone over the charges with me each and every time I ask. Even the hygienist will go over the charges with me in the room during an exam, as well as the front desk folks. They have helped my teeth get 100% better. I have had a wisdom tooth extraction here all well. The surgery and aftercare was amazing. If I was you, I'd come here. Thanks for y'all's hard work! read more

Austin Modern Dentistry and Orthodontics - Orthodontists Near Me - Austin, Texas

Well, it started out fine.......I met the dentist, Lisa Ochoa to have a crown put on. I had gone to another dental office two days before, and did a series of X-rays, and forwarded them to the office, so I would not have to go through that again. When I first met the dentist, I asked if she could just look at my X-rays, and see if there were any issues. Of course she said, patting me on the arm like she was a dear friend, complementing me on my appearance, (classic narcissist behavior). Her bio in the office says she believes that the relationship between herself and the patient should be an honest and special one. Ha! That never happened, in fact the dental assistant, who hopes to one day go to school to be a dentist, was doing most of the work. Anyway, the crown was just applied an hour ago, so we will see if Lisa is as good a dentist, (or should I say her assistant), as she is a narcissist. I would advise looking elsewhere for dental work, this place only sees dollar signs. Lots of negative reviews here, my bad for not looking for advice here in advance. read more

I would like to thank the team at Austin Modern Dentistry for my care and their expertise in giving me options going forward on my dental dilemma.  I was previously told elsewhere that I would need all my upper teeth pulled for dentures.  Then Dr. Ochoa stepped in and advised me that my uppers were still good, solid teeth, just ground down. Her suggestion was rehab, where crowns and bridges were glued permanently to my existing teeth. It was completed in only two visits and finished on September 25, 2024. The whole experience has been life changing. Not just because I love the new teeth, but it was also the overwhelming compassion Dr. Ochoa and her team provided for me in my time of indecision.  This I will never forget. Thank you, Earl Haight read more

AVOID this place like the plague! Their work doesn't last and you will have future problems. I had crowns done here in the past and am having all kinds of problems and an infection in my mouth now from their shoddy work. Save yourself some pain and heartache and stay away!! read more

If I could give this place 0 stars I would. I've had two crowns put in here and both had issues requiring multiple appointments, time off work, long pain. The dentist tried to blame me for these issues. First I had an infection from the first crown (after I witnessed staff fight and complain about lack of supplies this makes more sense) and the dentist refused to acknowledge the infection. My primary doctor did and gave an antibiotic. My crown issues went on for MONTHS of intense pain. My last visit, staff were bashing the dentist for hiding in her car when the place was super busy. The dentist blamed me not having a night guard for reason for my pain, even though she made me a mouth guard months before. We left our last appointment as she wanted to see my mouth guard to adjust it and to contact her in 2 days with an update on my pain. I called to make an appointment because still had pain and she cancelled my appointment unless I was willing to get another crown on the opposite side of my mouth. When I was last in, they left everyone's chart open. I read names, gender, birthdates and why patients were in. Two people were in before me that day for ongoing crown pain. Weird. Their online booking system doesn't work (since March of 23) and they know it. When you mention it to them they just acknowledge "oh yea it doesn't work" so that paints the picture of the customer service you get here. Super rude office manager. Very sales focused opposed to patient care. Can provide examples. I left a review on Google and they replied "please call us if you'd like to discuss" yet when I called the owner who supposedly posted that comment didn't want to talk to me.... I know multiple friends and coworkers who had terrible experiences here. Do yourself a favor and save your time, money, and avoid the pain they provide. If the owner does want to talk, you have my number. I paid over 5,000 for an awful experience. Your move... read more

I really enjoyed my experience at Austin Modern Dentistry and Orthodontics. Everyone I interacted with was very kind and welcoming and I felt like they really cared about my oral health. I've already scheduled my next appointment with them and I'm looking forward to it! Special shoutout to the dental hygienist that worked on me! Erica was exceptional in helping me to understand my treatment and checking in to make sure I was comfortable throughout. read more

Will never go again since they over bill you and will not go over the bill with you. I have called several times to meet with there billing department to no avail. I have personally gone over bill and they owe me money. When you go in they ask you to sign a statement that you are responsible for all their charges. The price for dental work they gave means nothing. My estimate for dental work was $2519 and I have made $2911 + Delta dental insurance $340 =$3251 total payments. They still are asking for another $1002 more with no explation of work preformed. Stay way! read more

I've never had a history of dental issues, but I came here for a new patient appointment and the dentist told me I had numerous problems, including cavities, decay, gingivitis, and more. They quoted me $1300 for the work, so I decided to get a second opinion at another dentist. Turns out, my teeth were perfectly fine and didn't need any additional work. Incredibly disappointed in Austin Modern. read more

I've been a patient hear for years. They have helped me so much getting my "grill" fixed. They use advanced technology and I thought it was fascinating they could "print" my new tooth the same day. I have my kids go here as well, and they have been honest about cavities. My kids have had no cavities, but concerns and real solutions about how to improve their oral health. I have been to other dental places where it feels cavities are for profit. The only compliant is there is a high-turn over in dentists. I have had many dentist at this location. The office staff has always been very professional, friendly, and helpful. They went through a period of time where appointment took awhile, but that has changed. My kids are fast in- and out. Sometimes my appointments take more time. read more

I wish I could give zero stars. Do not schedule here. They cancelled my appointment and notified me the DAY BEFORE that it was cancelled because it was booked incorrectly. When I called to reschedule I couldn't be seen for another 2 month when I had already been waiting 3 months for my appointment. I think it's shitty to notify someone their appointment has been cancelled a day before as if people don't have jobs and have to make arrangements to leave work for their appointments. Also, when I had an injury to the mouth and needed a root canal and veneer, instead of directing me to a cosmetic dentist they pocketed my money and did the procedure themselves and the veneer was not done properly. SAVE YOUR TIME, SAVE YOUR MONEY AND GO SOMEWHERE ELSE! read more

Pleasant visit. Thorough exam. Friendly and approachable staff who are helpful with the intake process. The dentist was extremely thorough which made me feel like someone was finally telling me the truth and being as clear as possible with my treatment plan. Not sure if I'll get the full treatment plan knocked out but at least I know my options. The practice is truly modern and has the best tech for X-rays and pictures. read more

I wish I could write a review based on the work they do. What I do know is that I tried for several days to make an appointment only to be told each time that someone would call me back to schedule, that never happened. Apparently they don't need business here. read more

STAY AWAY. This place has often made me wait over 15-30 mins after my appointment time. I have patiently waited. I walked in exactly 10 mins past my appointment and they had already canceled at 7 mins past because this is when they left the voice-mail. I've had MANY issues here over the years in which dentists have told me many erroneous things before. One was that I couldn't get a dental implant for a particular tooth for reasons they listed (I did get it elsewhere), but I kept returning due to proximity to my house. I should have learned from all the cumulative issues I've had with them. Please do not contact to "discuss." I've tried that already at your office. read more

Recently started going to this office for my dental needs. The staff is welcoming, friendly, and very professional. Dr. Ochoa is amazing! She listens, is honest, and gentle. She doesn't try to tack on extras to up-charge you like most places do. I love this place!!! read more

Always a great experience! Lisa Ochoa is one of the best dentists I've worked with, front office staff is professional, and dental staff is also great! read more

This place is a complete scam. They tell you one price on the phone then charge a different price in office. Unprofessional, unhelpful, complete waste of time and money. DON'T GO HERE! read more

So frustrated. I had an appointment in October for a check up and teeth cleaning. My regular dentist I've been going to since 2010 was closed due to Covid and I was desperate for a cleaning. The dentist came in saying my x-rays looked great (I've only had one minor cavity in my life) and then freaked out on my when she saw my gums. She practically screamed "YOU HAVE GUM DISEASE". Well, I was a bit frustrated as I have never had been told this in the past, I floss daily, especially since I had Invisalign and I had even tried to see a periodontist with my last dentist and they said it wasn't necessary because even though I had some recession, my gums were pretty healthy. I asked her if I could just get the cleaning and she said NO!! I was beyond a regular cleaning and I needed a $420 cleaning instead. I am on the lowest plan on my insurance (since I was always told my gums were healthy) and quite a ways off from my new plan year where I could upgrade to afford all these future costs. I lost my one of my jobs during Covid and this was a big expense for me. A big and UNECCESARY expense. The hygienist was so young, though very personable, but I certainly didn't feel like it was a deep clean. I feel like I was ripped off. What could I do...I didn't want to go more months without a cleaning. Today I went back to my regular dentist. A new one I hadn't seen before but she said I DO NOT have gum disease. Nor did anything in my history indicate I did. The hygienist reviewed multiple x-rays with me showing that my gums have stayed pretty stable through the years (she's been cleaning my teeth for five years now). While it was agreed that I should look into get a couple gum grafts, my gums are healthy and I take good care of them. I felt bad because I actually had called them in frustration that my previous dentist (now retired) didn't say I had gum disease. Why would he? I DON'T!!! I feel ripped off. I am about to have foot surgery and this was money I desperately need from my flexible spending to cover this future surgery. I was supposed to go back in January for some kind of four month follow up that my insurance wouldn't have covered but I just knew it didn't feel right and cancelled it. I just got all my records from them and told them to lose my number. The front desk staff were always so nice, but the dentist has a horrible bed side manner and clearly is just seeing dollar signs. I will also be reporting this to my insurance. read more

Dr. Ochoa and her staff are outstanding. They are friendly and professional, but more importantly are thorough and have a great attention to detail. You truly feel as though they care - and I'm sure they do care! Finding a good dentist can be intimidating. Not here. I feel lucky to have found them a year ago and have now used them for three teeth cleanings, one filling, and teeth whitening. The reason for writing this review is simply to help others find a great dental practice. read more

If I could do negative stars I would. The sad thing is the dentist is great, but the office and admin will make your life miserable. I went there for treatment and was quoted $501 after my insurance coverage. I paid that and a year later got another bill for $968 for the that service. It took multiple calls and meetings with them and my insurance to prove they overbilled me $532. Then while waiting for insurance to pay an additional portion the office lost the insurance payment. I've been calling for months and no one will call back. On top of that they billed my insurance for cleaning my teeth and that was never done. It is so poorly ran and no integrity to take care of their mistakes. My husband and I really liked the dentist, but it's not worth the bad billing and admin processes to risk being changed hundreds more a year later and spend 6 months fighting them to bill it accurately. I've even had to file grievances with my insurance to hold them somewhat accountable. read more

Reception area is neat and organized. Very quick check-in. I was treated immediately and quickly went through my check up. Doc was thorough and engaging regarding my teeth and gum health. He explained in details the many options not just what he recommended. Also before deciding on treatment, my health insurance benefits and potential costs to myself were covered in detail. There were no surprises in regards to billing. This simple process was very much appreciated. Could not be happier with my visit. read more

I'm so glad to have this spot not too far from me in Kyle. In DFW I went to a "modern dentistry" location and love the continuity of care that they offer. I had a dental emergency and couldn't get in anyplace that day nearer to me. Austin modern dentistry could see me the same day! I'm very happy with the care I'm receiving there. The staff is lovely and the fact that they make crowns In house while you wait is a huge bonus! read more

I went to Trails Dental when I moved to Austin back in 2012. When I moved to South Austin I continued to use them.. However, the drive to 620 became too much. I was hesitant to find a new dentist. When I was referred to Austin Modern Dentistry, I was instantly welcomed and felt welcomed. Dr. Wolfington is LEGIT. Brandon and Chante always make me feel like a priority when it comes to checking in and out. Felt so good about Austin Modern Dentistry that my fiancé just made her first appointment here! read more

Thank you! I am having a hard time believing that in about two hours I received a beautiful crown. In the past (with other providers) it has taken weeks. Dr. Alston and staff (all) are fantastic! I felt so comfortable and well taken care of. Much gratitude. R. Bruce read more

Only giving this place one star in hopes that the dentist here is more professional than the office staff. My insurance carrier gave me this facility's phone number and said it was an in-network facility. I may have an abscess tooth and am in a lot of pain. I have been waiting over a month for this appointment. The office staff has called me six times for my insurance information, which I provided to them each time. It is now five minutes before my scheduled appointment time and I received yet another call from them stating that they are an out of network facility, but can still come in and pay out of pocket. If I had cash I wouldn't have waited all this time in my current condition. Very unprofessional and discourteous. read more

These folks are the best! From the front desk staff to the clinical staff, they are true professionals. Dr. Alston explains treatment options in a way that is easy to understand, and shows genuine concern for my comfort while I am in the treatment chair. I am so glad we have Dr. Alston to take care of myself and my family! read more

BEWARE. There are other reviews similar to mine that I wish I'd seen before booking an appointment. My regular dentist was booked for the month. I really needed a cleaning, so I scheduled one with Austin Modern Dentistry. I've always had great teeth and never had any issues. I'm 43 and I've NEVER had a cavity. The dentist at this office, Dr. Ochoa, came in and looked at my teeth for 30 seconds and said immediately that I had 4 CAVITIES. And that I was in need a deep cleaning. To make things even worse, they refused to do a regular cleaning, so I walked out WITHOUT getting my teeth cleaned. This was such a waste of my time. And very disappointing because that's why I made the appointment in the first place. When I got home, I made an appointment with my regular dentist. It turns out that I have 0 cavities and my mouth is in perfect shape. No fillings or deep cleaning needed. Austin Modern Dentistry wanted to charge me $536 (which was the estimate I was given upon leaving the office) for dental work that I didn't actually need. Very shady business. Avoid unless you enjoy unnecessary dental work. read more

Absolutely do NOT go here. I have been going to an amazing dentist in Austin but unfortunately had to switch due to insurance. They told me I had Gingivitis when I had not even been warned of such a thing my last 4 years at my previous dentist. True reason for this was so they could try to convince me to come in for a deep clean every 3 months. The appointment took TWO hours and they tried to skip giving me a regular cleaning (which is the reason I came in the first place). Very clear this place is just trying to grab your money, does not care about customer service and most importantly are not honest dentists. read more

Sharing my experience so that hopefully others can steer away- Austin Modern Dentistry is NOT LOCAL- it is a chain. I feel this is important information as they don't operate in a way a local place would- lots of sales tactics and pressure to get dental procedures done that you probably do not need!! I went in to see them about a gum recession and not only did they do a gum laser treatment that further damaged my gums, they tried to tell me I needed work on 4 teeth and quoted the procedure at a whopping $8000. The periodontist on site also told me if I didn't get the procedure done in the next month I would lose my teeth. When he was doing the exam, he literally felt my gums for like 2 seconds and was like YEP- you've got a BIG problem. I remember leaving and just crying because I didn't know what to do. I ended up seeing a privately practicing periodontist who told me I MAYBE needed work on one tooth, and later saw another dentist who told me I was fine and could just maintain cleaning to prevent further damage. The dentists and periodontists (don't remember his name) should be ASHAMED of themselves for working so hard to go through dental school to...scam people? Really? That is what you would like to contribute to this world? It's honestly disgusting and I WISH I would have more thoroughly read the reviews of this place before trusting them to care for my body. 0/10- stay AWAY from these scam artists. read more

Recently started going to this office for my dental needs. The staff is welcoming, friendly, and very professional. Dr. Ochoa is amazing! She listens, is honest, and gentle. She doesn't try to tack on extras to up-charge you like most places do. read more

This is the best dentist office i've ever visited. They are very efficient and professional. The staff here is friendly and hospitable. I had a veneer crack and they were able to get me in the next morning and replace the tooth better than it was done before for a great price. Good job & thank you AMD, I'll definitely be back!! read more

Easiest, fastest, most painless, most straightforward dental procedure I've ever had. And I've had a lot.