They installed a water softener for us, but there was a problem with the drain line. Since they…read morewanted to charge to fix it, my husband said he would do it and they said once that was done the softener could be turned on and should work fine. We got the drain line cleared and could not get the softener to work at all, plus we noticed a leak in the water connection line going to the softener. After several unanswered calls, I threatened a bad review and they texted me. I replied with all the info they asked and they said they'd send someone out Thurs or Fri. Never heard back from them.

My home's water heater failed and I contacted McGinnis for repairs. They arrived very quickly with…read morea new one. They handed me an invoice and began repairs. As I had a busy afternoon I paid account in full. They left saying they would be back in two days to complete repairs. They never showed and have stopped answering calls and texts. Consumer beware, I will never use this company again.

I've used them before and was pleased with the work. I called to request a rough estimate of what…read moreit would cost to install a water softener for a new home that already had the plumbing pre-done. The lady refused to give me an estimate or have a tech call me to give them details. I was willing to even send her photos of the connections and she said that someone would have to come to my house and that required a $75 pre-pay fee. Decided to give my business to one of the other two companies instead that gave me rough estimates over the phone and it took them less than a hour to complete the job. I was planning to give my business to Roto Rooter again, but instead I took my business to another plumber.

Fernando was a great guy with great customer service! He got in and went straight to work and got…read moreus taken care of.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

Not sure none of my past reviews have shown up! I think he also has a bunch of great Google…read moreReviews though. Rob always gets 5 stars from me! He's quick to respond to projects and does a quick and great job at a fair price that I feel good about. He has patched up cracks in my ceiling on one occasion. On another, he has fixed a tub drain and spout and lately has just reinstalled a gate lock and knob. Revamp Rob always leaves the place clean, alerts me quickly when he's finished and he is trustworthy: I have never been present at any project he's done for me and he has handled everything with professionalism and care. He has even recommended a fellow handyman when he had too much work for himself. Two thumbs up and 5 stars for Revamp Rob!

I can't recommend Rob -Revamp Rob enough! From the moment he arrived, it was clear he takes pride…read morein his work and genuinely cares about doing the job right. He handled every task on my list--from fixing a the leaky bathtub wall to patching drywall and even installing new faucet fixtures--with precision and professionalism. What really impressed me was his attention to detail and his willingness to go the extra mile. He showed up on time, brought all the necessary tools, and cleaned up thoroughly after the work was done. On top of that, he was respectful, courteous, and easy to communicate with--truly a pleasure to have around the house. If you're looking for someone trustworthy, efficient, and highly skilled, look no further. I'll definitely be calling him again for future projects! Janet M.

I had a strange issue with my toilet making a groaning noise that I couldn't fix, even after…read morereplacing parts such as the fill valve and supply line. FreeFlow Plumbing diagnosed the problem, and explained everything clearly, including my options and costs. Theo and the team were professional, friendly, and thorough. I highly recommend FreeFlow Plumbing to anyone looking for prompt, fair, and trustworthy service!

From the owner: FreeFlow Plumbing is your local service plumbing company specializing in sewer line inspections,…read moredrain clearing, and water lines. Started by Theodore Alexander who was born and raised in Austin, Texas. He began plumbing as a child alongside his father who installed septic tanks. Now, a master plumber and at the forefront of FreeFlow Plumbing. We specialize in drains, water lines, and sewer camera inspections, but can handle a wide range of your plumbing needs.

Excellent, no nonsense and confident service. Several things to note. His price, at $110 is…read moreexcellent. His prices for parts were a bit on the high side, so my bill was slightly higher than anticipated because we needed lots of, yes... parts. However, he came the next morning at 8:00 a.m. Is very professional, and courteous and I felt comfortable with him. He also did an excellent job and left the space clean. I'll pay extra for that. And next time, maybe I won't need parts, ha! Truly--highly recommend.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Magic Plumbing came to our rescue on a Sunday at 9pm when our sprinklers broke and could not shut…read morethe water off. We called and Jonathan was at our place within 30 minutes. He very patient with all our questions while solving our problem. This is our first time with emergency plumbing issues and the price was reasonable considering the circumstances.

What started as an annual flush for my tank-less system became much more. Steven, the technician,…read moredetected a small leak coming out of the unit and let me know of a problem. Jonathan jumped on the case and was able to secure me a new Vesta VRS tank-less unit to replace my older unit as it was still under warranty. Without Steven and Jonathan on the case, I would have never detected a problem with the heat extender and unit until the whole unit would have given out. Kudos and a big thanks to Jonathan and Steven at Magic Plumbing for their diligence and attention to detail. Another big thanks goes to Vesta tankless systems for the best warranty in the business (15 years on heat extender, 5 years on parts) and for standing behind their products.

Fast and good work! They did a door repair for me. It was rubbing roughly on the bottom portion of…read morethe frame (instead of the top like I've seen mentioned many times on online tutorials). It was harder to open and close than a month ago. The original screws were too short. Would request HMS again for future problems.

Our job was for a vaulted ceiling fan installation and to repair cracked and molding caulk around…read morethe tubs. I removed the existing caulk from the bathrooms myself to save money but I still felt the price was extremely high for a fan install and a finger swipe over silicone (that's all they did). They didn't remove the kitchen silicone (which we agreed on) and didn't clean it before putting a thin layer on top. After it cracked overnight I had him come back out to redo the entire thing. So, if you care about finesse and visual consistency, look elsewhere.