Absolutely the worst business I have ever witnessed in my entire life!! I went in for a wound…read more The dr didn't even touch the wound, she just said "it's healing well". All she was interested in was looking at moles and cutting them off. I paid my total before I left the office. No one called me with results for well over 3 weeks. Once they called, they were only interested in making THREE more appointments to remove more of the moles. They refused to do all three at once due to "insurance". I reminded them that I was cash pay but again they told me they could not do it in one visit. All they want is to make as much money off of you as possible. Now let me discuss their phone system. YOU cannot GET A HOLD OF THEM! I've called the office, numbers online, on receipt, I've left messages, I've waited on hold for 40 mins, they NEVER call you back! I recently received another bill, which I'm happy to pay, but I have no idea what the extra cost is for and there is absolutely no way to get a hold of a person to ask. If anyone goes to the office, please tell them to call me, but I would not recommend it! Waste of time!

I don't understand the negative reviews. I am very very satisfied with Tru-Skin in Bastrop, so much…read moreso that I'm embarrassed to say how far I drive for an appointment here. Rural healthcare is the pits and thankfully quality drs and staff are coming to the more rural areas. I'm almost 70, spent my younger years on the beaches in Hawaii, Texas and Florida, therefore lots of sun damage. For the last 25 years I've seen a derm at least every 6 months. Many surgeries, excisions and treatments for BCCs and AK's. I've seen Dermatologists that run you thru like cattle, miss spots that the next one finds, Drs who don't see well and allow their nurses to spot the cancers. There are Drs that are more about the cosmetic side. And some that are hard to work with on the insurance side. And many clinics don't know about or offer the latest technologies. NONE OF THAT HERE. I see Dr. Ma at this clinic. She was recommended to me by a friend who sees her in Hallettsville. I had a great Dr but he moved. She's as good as my last if not better. She's knowledgeable, efficient, great at explaining, respectful and she's fast. The staff is also great: receptionists, billing, nurses.. they also offer the latest (and greatest) treatment for BCC and SCC which is GENTLE CURE. It's a commitment but well worth avoiding more disfiguring scars on my face. Their Radiology Technologists are the best. It beats Mohs surgery by a mile!! I highly recommend this clinic.

3 things really , Felt like they rushed to get me out , it was very expensive for a out of pocket…read morepay , and they were a week late to send my prescription out . Wish i could have had a better review but i did not have the best experience.

Extremely pleased with the care I received at San Marcos Vitalogy. I was seen in due to a spot on…read moremy arm that appeared and continued to grow over a two week period. Dr. Sayed with her staff performed a biopsy, she told me she was pretty sure it was a Squamous Cell but we wouldn't be sure until the results were back. They explained this would take seven to ten days. On the tenth day the office called me to confirm Squamous Cell Carcinoma. Less than one week later (today) Dr. Otchere removed growth and has sent it in to make sure it has all been removed. I appreciate the sense of urgency, care and kindness of the staff here at Vitalogy.

(This review is for the STEINER Sanova location. Unfortunately they don't have their own Yelp page…read morefor that location) I had a good experience. I went in to talk about a big growth on the side of my head (hidden under my hair) that I wanted removed, as well as a general preventative skin check. Dr. Ted Lain was my doctor. He was friendly and had a very contagious positive personality about him. His nurse helper was very friendly as well. Everything happened so fast when they shaved off the growth, as well as a mole on my back they wanted to biopsy. Usually getting these procedures done freak me out but I didn't even have the time to freak out bc of how fast and efficiently it was done, lol. I also even briefly inquired about filler injection estimates and he was able to give me an estimate window right on the spot. They called me the following week with the results, and also sent me the results for my records when I asked. I liked this practice and my doc and I would go again :)

I went to both this location and the pflugerville location, pflugerville was substantially better…read morealthough they are a little lacking with communication with the patients. Had a full round of accutane at pflugerville no problem, got great results and any concerns I had resolved. I go to the North Austin location and holy hell, they must hire anyone because when I tell you nothing was done I mean literally NOTHING was done, did the paperwork, had my appointment, was prescribed medication, asked me what pharmacy I wanted to use, that was 3 months ago and I am yet to actually even start the treatment because they have sent the medication to the wrong pharmacy numerous times. I called probably over 15 times to address this and while there was one girl who answered and actually helped, still nothing was improved or done, they kinda just want you to drop everything you're doing and go the extra mile to make up for their mistakes, not to mention they never answer the phone and they are extremely rude. So they basically stole $70 from me for the appointment, I never took medication or had treatment but they were happy to take my copay. AND BECAUSE I LEFT A VOICEMAIL OF HOW UPSET I WAS ABOUT THIS THEY SAID THEY WOULDNT GIVE ME TREATMENT, but again I wasn't getting treatment the whole time regardless so not sure what kind of threat that was . I never leave reviews ever just look at my profile, this was so ridiculous I had to come up on here to warn everyone, seriously save yourself the headache, they have useless entitled medical professional type of people handling everything and will try to gaslight you

My go-to for all my cosmetic needs. Sarah Grimmer, DNP-BC is AMAZING. Very skilled and…read moreknowledgable. Made me feel comfortable from day 1. I get dysport, microneedling and prp and results have been out of this world, my skin had never looked better. 10/10. Would recommend to anyone.

Dr. Atencio was judgemental, condescending, and arrogant. I appreciate the plan of action she…read morerecommended, but I will ask someone else to carry it out, someone who doesn't write me off. Also, I don't think she is the strong advocate for patient education that she thinks she is.

I love Dr Pena and her staff. They are all very professional and kind, it is never a long wait and…read moreI'm in and out in no time at all. They deal with our insurance immediately and it is always taken care even though we are out of network. Dr Pena takes her time, explains things fully, always asks if you have any concerns or questions and prescribes only what is absolutely necessary for the issues I deal with. Most important to me, she is the only dermatologist I've ever been to that managed to get my rosacea under control! I have been here numerous times and have always had a most positive experience. Even though I have moved to Austin, I will continue to go to this office.

I have been seeing this doctor for a little over a year and I have been attending follow up…read moreappointments as needed. I go in and he ask if everything is good, and if I want to continue my medication, it's like $150 for just the two minutes he evaluates. I recently moved and I can't come into my follow up appt, so he is rejecting my refills. I think this is just being inconsiderate of someone's circumstance. I have made great progress with my treatment and it's sad that a doctor will not understand and jeopardize that. I'm not happy with this.

I just went here to get all of my moles checked as a new patient for the first time. I didn't have…read moreinsurance so I was out of pocket and they were very transparent about the cost of things. Courtney was very thorough with her skin check and she was very friendly and nice to me. Will happily be making this my future dermatologist office.

Went for cyst removal, and had an absolutely first class treatment. The previous doctor (different…read morepractice) had removed it once, brusquely and inadequately. Dr. Nguyen is a top doctor, kind, highly efficient. The staff were super pleasant and the nurse highly skilled. Great to feel one is in such capable hands. Very highly recommended.

I've been seeing Maegen for 3 years for all my skincare and I wouldn't go anywhere else. She is…read morereally knowledgeable and never ever pushy (which is what I've experienced with others). I really want to just look like the best version of myself (without anyone knowing it's anything but natural)and she always helps to do just that! I highly recommend her for any skin care needs especially just to get some wonderful advice to care for your skin and keep you looking younger

Meagan is fantastic! I have been seeing her almost three years for all my anti aging and skin care…read moreroutines. She has always answered my questions very knowledgeably about skin cancers, suspicious moles,Botox, chemical peels, the best sunscreens and moisturizers for my skin type. She never rushes when you are with her and takes her time to be sure that all your needs are met. If you are looking for someone who that you can trust and has great knowledge in the field of dermatology and integrative health please make an appointment to see Meagan. I know her blog will also be full of so much information - can't wait to read her first post!

I have nothing but great things to say about this location. I've been going to Eden for my Botox…read moretreatments, and I've absolutely loved my results! Every person I've encountered has been incredibly kind, professional, and helpful.

Very professional group of dermatologists and a lovely modern office. It's pretty busy here but…read morebooking is easy. I had an advance consultation prior to treatment and that helped me know what to expect.

I came in super nervous about my skin and pricing (because I hadn't checked it out completely), but…read moreas soon as I stepped foot in the root I felt comfortable with the assistant, she was understanding and sure about what she was saying, she asked all the right questions, and when the doctor (dermatologist) came in she immediately knew what was wrong, she gave me options, she didn't judge me, she comforted me, unfortunately I don't really remember her name but she was super sweet and this place is definitely a 10/10. I'm a teen and I have heard all of it, from doctors not understanding your pain, to giving you false information, I can't wait to go back in April for testing! And it's not even pricey (atleast for me.)

Unfortunately I have to give this review - I don't like to write bad reviews, it's not easy running…read morebusinesses, but this was just very poor handling. The way front desk handles customer service in this day and age is absolutely terrible. They have another third party service that has to verify insurance and they might take whatever time they might so you have to wait for may be 10m or 2 hours, who knows! Ok can I give you my info with you? Brash No! Only they will do it, you can wait for I don't know how long or pay a hefty fee now and you will have to send details to your insurance and deal with them. Ok if I pay the fee now can I see the doctor? No I don't know how long it will take as you were late! No I was on time, your team could not figure insurance. Sorry just bad! Rough experience over all and just didn't feel a top shelf service for what this facility could be.

The front office and doctor's assistant were all friendly and helpful. That's the only reason why I…read moregave two stars. I specifically chose Dr. Sharp for my first visit and full body skin examination because she was a woman. I was looking for a kind and knowledge building discussion and exam. From almost the beginning, she dismissed most of what I asked about. She rushed through the exam and didn't explain much to me, just prescribed a vitamin E cream to "use on everything." I made the appointment because I'm 53 and noticed several changes to my skin that she all said was "normal" but I needed more than that. I needed to understand what was happening, the possible reasons why, what I might be doing to contribute to it, how to treat, and what to expect in the future. I'm not sure I've ever been more disappointed after a medical appointment. The best part was standing vulnerably in a paper gown with someone so cold and dismissive. Can't remember the last time I left a review anywhere but this visit warranted it. What a waste of my time. If I give this practice another chance, it will NOT be with her.

Friendly and helpful folks!…read more Their team is great at scheduling, reminders, and most importantly, quality care. I had never been to a dermatologist before, but they have made the process of getting treatment very easy.