Their service is ok enough, but the charge for me to simply have a 5 minute appointment to get a…read moreprescription renewal was $462. $462!!! For a prescription RENEWAL, that's it, which is complete robbery.

I recently made an appointment with this dermatology office. I am a new patient of the office, so I…read moredid not have a preference for a particular provider, but requested a female provider. I was told that the next available appointment with a female provider would be in 12 months, so I made an appointment with a male provider (Nishan Thapa, NP-C) instead. I made the appointment a week prior. The office called, texted, and emailed me every single day asking me to confirm the appointment. Although this was a lot of contacts, it did not bother me too much, and I can understand that they want to avoid no-shows or late cancelations. I arrived 15 minutes before my appointment time, which was plenty of time to give them my ID and insurance info and fill out the new patient paperwork. I was called in just a few minutes after my scheduled appointment time. The appointment itself ran smoothly. In the room were 2 medical assistants (both female) and Nishan Thapa, NP-C, the provider. They all made me feel comfortable and answered all of my questions, and gave me professional recommendations. I really felt that Nishan was extremely thorough, literally combing through my hair to look at every square inch of my scalp. He measured any moles he found and had the medical assistants take note of them and take pictures to monitor any changes. I ended up needing a biopsy of one, and Nishan calmly told me the procedure and made me feel comfortable the whole time. All in all, the appointment plus the biopsy took maybe 30 minutes, tops. They were all very thorough and professional. I will definitely be back for my next check-up!

This Longhorn Imaging has the nicest and most helpful staff. I come here every 2 to 3 months,…read moredepending on what the oncologist wants a picture of and without fail, everyone in this office has been kind and professional. Not only will they take care of you, they will answer any of your questions or concerns respectfully. And they will do it with a smile and reassurance. I wish I could give them more than five stars.

I have been there several times, they are always polite and helpful at this location. The people…read morewho work there are professional and kind. It is a nice clean office, and they take insurance and payment plans if you don't have insurance.

Great location! The staff and doctors are amazing! My entire family are patients at Bastrop…read moreFamily Eye Care!

The issued my prescription wildly wrong and when I pointed it out the didn't apologize or explain…read moreand charged me full price. I went elsewhere and had it professionally done right. I will never go back to such poor service.

I've been going to Elements for some time now and have always received exceptional care! Hillary is…read moreabsolutely amazing. She's not only incredibly skilled but has this wonderful ability to make you feel genuinely cared for. She remembers your preferences, listens to your needs, and greets you with authentic warmth while maintaining complete professionalism. Every visit exceeds my expectations. If you're looking for outstanding service in a relaxing environment where you'll feel truly pampered, Elements is definitely worth it. I can't recommend Hillary and this place highly enough!

I'm here to applaud Michelle at Elements. I appreciate her expertise, her knowledge, her time, and…read moreher suggestions. I'm a forever return customer.

I brought my mom in here, we had a wonderful experience. She was met within 15 min of checking-in…read moreand they resolved her congestion and got her on meds very quickly. I had a better experience here than any other center I've taken here to here in Austin. Our Dr is Dr oglesby, she was sweet, Knowledgeable and attentive.

Unethical urgent care. Prescribed the wrong medication then said they would have to charge again…read morethe full rate of an in person evaluation to prescribe the correct one. The provider was on the phone and wouldn't even refill the less effective prescription.

Our daughter has been a patient with CTPO for seventeen years (first with Dr. John Williams and,…read moreafter his retirement, Dr. Kirsten Ross), through a long and challenging journey with congenital scoliosis and thoracic insufficiency syndrome. She had five years with VEPTR rods, three years with MAGEC rods, and just had her final spinal fusion. Her previous treatments resulted in a lot of spontaneous fusion in her spine and ribs that made the final surgery a big challenge, but Dr. Ross did an amazing job of balancing correction and safety. Dr. Ross was able to achieve more correction than any of us expected or hoped for. Along the way, she genuinely listened to our daughter, answered her questions, and respected and addressed her concerns and fears. We will always be grateful for how much she improved our daughter's quality of life. We have also had a fantastic experience with all of the physical therapists she has encountered. Dr. Julia Morgan in particular has a gentle but encouraging attitude that helps my daughter push through challenges and grow with each session.

We waited one hour in the waiting room after being referred by our pediatrician for a broken bone…read more Scheduling the appointment took about 20 minutes and required sharing (and spelling) lots of personal information on the phone. When we arrived I had to fill out papers with all the same information, again. There are a lot of cubicles in the administrative area. They also talk a lot about billing and fees. It suggested that the whole thing is a racket. After waiting an hour for our scheduled appointment in the waiting room, we left before being called back. I don't know how many visits they're going to want us to make for this, but if visits require a one hour wait at minimum, there are other places we can go.

Totally LOVE Westlake Dermatology in Lockhart! Dr. Shah was so pleasant and thorough! The girls at…read morethe front desk Makynzee and Carly are so sweet and helpful! They make the entire visit so enjoyable!

The front desk ladies, Carly and Makenzie, were so helpful with booking and billing!…read moreDestiny was very thoughtful with her questioning. I had the best experience today and I can't wait for my next visit.

Lance and Dr. Yu are amazing. The care I have received for the past 18 months has been…read moreoutstanding. The continuity of care is great. Lance's professionalism and caring for my issues is above reproach. I would recommend this practice to everyone. Additionally, the administrative staff in the front lobby are very caring and always treat you like family. Lastly, I have had a couple of encounters with billing staff and was treated outstandingly. Extremely satisfied.

I absolutely LOVE this practice. I was suffering for over a year and could not get a diagnosis…read moreuntil I saw Dr. Higginbotham. He is absolutely amazing and really takes the time to listen to you. The Bastrop location is also a plus. I have been to a couple of locations, but this little office is the best. There is no traffic like in Austin. The staff are also amazing. The receptionist when you first check in always has a smile and makes you feel a little better. The PA's and NP's are also very attentive and friendly. The check out is always fast and easy and they are smiling as well. If you want a good pain doctor this is the place to go.