I can't say enough good things about my amazing experience at Auto Body Unlimited. The entire process for my collision repair from start to finish was smooth, transparent and stress-free. The quality of work was excellent, and their professionalism, responsiveness, and overall customer service were top-notch. Charles is super kind and really went out of his way to ensure we had a positive experience. His vast knowledge and valuable insights were incredibly helpful as we navigate the insurance claims repair process. It is always refreshing to find a business that does both great work and still provides good old-fashion customer service rooted in empathy, kindness and professionalism. I highly recommend them! read more

BEWARE...this body shop takes shortcuts and does negligent work. Took my 2025 vehicle to them after a collision, kept my truck for 10 weeks (procurement of parts, supposedly), returned it with MORE issues than when I dropped it off. Have to pay out of pocket to a dealership to have repairs made properly. I would not trust this body shop with a Matchbox car. Door was replaced BUT the seal not properly installed, you can hear wind when driving over 15 mph. Windshield came back with 3 chips and the side mirror on the opposite side of the truck was scratched. There is residue on the leather arm rest adjacent to the door. To top it off, the customer service is horrible, a man and a woman that work the phones are very unpleasant. Communication is severely lacking and what I thought started off as a good transaction ended up horribly as soon as we held them accountable for their dishonesty. The only sign of integrity, which was appreciated, was when the owner offered to cover our rental to the tune of $2200, but that does not negate the poor craftsmanship on a $70K vehicle. read more

Heads up -- be very wary of estimates from here. For a minor ding in a car door -- $365! $70 for one hour labor, $20 for "parts"-- and let's see -- that leaves $275 for what's labeled as "miscellaneous". Huh? If it's not labor and it's not parts, then what is it? The mechanic couldn't even explain it. read more

I've now had two more excellent experiences with this shop. One, my car was really crushed after someone ran into me and they were great about quickly giving an estimate to State Farm so I could get a check quickly for the totalled car. Second, my husband just had his car repaired by them, and it came back looking new, after someone ran into the back of his car. It is beautifully repaired, and looks newly washed and waxed. It took a while to get that repair in as it was still drivable, but the wait was worth it. read more

My driver window sill was damaged when it hit the side of my garage door. Dan and his team at Auto Body Unlimited really took care of my car repair. They took my car under their watchful eyes and with expert hands were able to massage, repair, straighten the sill and paint it so that no evidence of the bent metal could be seen. Not only that but they took extra care to secure and clean my car and protect it from the elements. I will always be forever grateful to Dan and Auto Body Unlimited for their care and concern. They scheduled me quickly. Got me an estimate the same day. Their price was extremely fair and their craftsman ship and attention to detail is second to none. I trusted them with my pride and joy and they took great care of me. Much appreciated! read more

Auto Body Unlimited - Mitsubishi Lancer Evolution IX Repaired at Auto Body Unlimited - Body Shops Near Me - Downers Grove, Illinois

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Used to be a good shop. Not any more. Now the customer service is nonexistent. They do not upload/email estimates as promised. A complete waste of time! read more

This is the Greatest Body Shop in the Chicago area. The employees and the management are so nice and so experienced. They do quality work at a very fair price. I will never use another body shop. read more

My husband was in an accident, and took the car to Auto Body Unlimited. This business took wonderful care of us during what was a very stressful time. They were honest, responsive and took care of their customers first over all else. There wasn't a single person he interacted with at the business that wasn't kind and efficient. We would recommend them if you are needing auto body work. read more

Outstanding service.Thank you to Daniel and the staff for repairing my car! Easy to work with and highly recommend them.

John M. Lisle IL Charles did a phenomenal job repairing the broken emblem on the trunk lid for my Acura. Fast service, expertly done. Thank you Auto Body Unlimited read more

I brought in my wife's car and Daniel buffed out some marks, Great Company, very nice, got me in without an appointment. Dawn is super nice and very helpful!!! read more

I received a couple of dents in my employers parking lot and chose Auto Body Unlimited because they're walking distance. Daniel was great in explaining everything that needed to be done to get the dents out. My car was finished in the promised time and he did a beautful job. My car looks like the dents never happened. He even pushed out an older dent that wasn't apart of the writeup. Car was also washed and vacuumed!! Such a nice surprise. Highly recommend Auto Body Unlimited read more

Super friendly and didn't try to gouge you on price! Kinda hard to come by these days with certain car places.

Amazing service! I was expecting a costly bumper repair and possibly needing to rent a car and these guys had me (SAFELY!) on the road in 45 minutes for $60! I am so grateful. read more

Daniel and Auto Body Unlimited were fantastic! They were flexible with drop off and pick up, got the job done in great time, and my car looks as good as new. The car wash and vacuum is a nice touch as well. 5 stars! read more

My family and I have been bringing our cars here for the better part of the last decade. It's a family owned and operated body shop that has always delivered high quality work with a smile. See customer service is something that you usually miss with going with larger businesses but Amy, her dad, and the staff there have been absolutely hospitable, caring, and all together exemplary of a quintessential body shop. I've referred all my family and friends' business here because I believe in the business and what it stands for. But recently they hired this guy Dan and that's when everything started to go wrong. Please avoid this guy and ask to get an estimate and service from anyone else. You'll be glad that you did. He is an absolute slimy greaseball. He wrote up an estimate for my girlfriend which was over a thousand dollars more than every other estimate she got. He was trying to swindle her and her insurance company plain and simple. Don't believe this creep. Once more, Dan was absolutely rude and altogether hostile towards me on my recent encounter while trying to get my own car repaired. He was verbally abusive and condescending. It came to the point that I had to ask for Amy to take over just because it wasn't civil anymore. Amy, on the other hand, handled my same case as the sweetheart that she is. I wish Dan had never joined the business. I had always received such exemplary service before he came onboard. I would always send all my friends and family there. But now Yelpers, I have to consider going elsewhere after almost a decade of great work and service. If you go here please avoid Dan! read more

Got my Infiniti back after sliding on some black ice. Minor work but the customer service and job were both outstanding. Would recommend this body shop to anyone that's asks! read more

My Acura TL had front end damage and Allstate offered me the option of taking it to one of their body shops or one of my choice .After a quick yelp search I found Auto Body Unlimited and decided to take my car there. Daniel was very responsive with any questions I had . He also made sure Allstate covered other damages I had overlooked. I just picked my car up today and it looks awesome ! Like nothing ever happened , they also washed my car which was a plus .If I ever need additional auto body work - I know where to take my car. read more

I cannot describe how phenomenal of a job they do at Autobody Unlimited. I had a very unfortunate compromise done to my car, and it was found in very bad shape. Prior to the loss, it was in amazing shape. I had a lot of stress dealing with insurance, lobbying to get things handled, and I received a recommendation from Infiniti of Clarendon Hills, who knows my car very well to go to ABU to get the work done in a very professional way. I am very glad I did. I am a businesswomen, so I know it takes more then just good services and products to make a customer experience exponentially greater. It takes Professional Skill and Personal Passion for Customers. I can tell you when I called Amy she said I know how upsetting a theft loss can be, it is our job to be sure that you are taken care of and she knew what a violation it was. Amy was constantly getting my emails as I negotiated with insurance claims and back to the body shop. She makes a great team with Daniel. I cannot say enough about how many long / long hours Daniel spent lobbying for me, working on the car, calling, emailing, and communicating with me at all stages and still is on the finishing touches. They made a very painful car compromise, much more tolerable. I have seen precision body & paint work on high end cars before, but this one literally makes heads turn with the body and paint job--like showroom new. I can tell you each and every person that works as a detailer, painter, bodyman, front desk, and owner took part in getting my car back to where I need it to be. I would recommend anybody in an accident, theft loss, or other vehicle project call Autobody Unlimited, they can help you....they are top notch! read more

Auto Body Unlimited - The completely amazing finished product of Daniel, Amy, and the Teams hard work on my previously compromised car! - Body Shops Near Me - Downers Grove, Illinois

I had the hood, bumper and grill completely striped on my black jeep. Unlimited Autobody did it RIGHT!!! They are a friendly group here and have much, much experience. I had Paint Boss in Naperville do this job two months ago and they scammed me. The entire job needed to be re-done...SO PLEASE, if your conscientious and care to have a job done right -stop here- and call Unlimited Auto Body! I am very satisfied! FANTASTIC! read more

Well what can I say.... the team at Auto Body Unlimited is awesome. My Lexus GX470 is happy again..... thank you so much. Especially a huge shout out to AMY!!!! She is more than happy to provide knowledgable and expert answers to any questions you may have. And she goes the extra mile to make sure you walk out a satisfied customer. This is the main reason I/we keep coming back! read more

My experience with Auto Body Unlimited was great! I ended up going to their shop to get repair work done because the first shop I went to botched it pretty badly. I worked with Amy and her team to secure a repair time that worked well with my schedule, which was very convenient for me. Although the work that they have to do was not significant, the output was remarkable. Leaps and bounds above what the "other" shop did. Kudos to the team at Auto Body Unlimited! read more

By far the best customer service I have ever experienced with a body shop / mechanic. Everyone in this place was extremely pleasant, hand shakes and introductions. This type of service is something that shines in my eyes. Brought my car in with minor bumper damage, got my estimate told me it would be 2-3 days. Brought my car in and received a call back next day in the am stating that my car was ready. Nice early finish. My car was sparkling (in February after the blizzard). All work was top knotch. Upon getting in my car the next day I noticed that they even took the time to touch up some paint chips in my hood. Beyond the call of duty....Love this place but hopefully I never have to return lol! read more

I brought my car to Auto Body Unlimited following an accident where I would need a rear bumper replacement. The shop did an unbelievable job on the bumper and also alerted me to, and repaired, other latent rear end issues that were not discovered when I had purchased the vehicle. Amy was an exceptional representative and walked me through each step of the process, and was always sure to answer all of my questions. I would highly recommend Auto Body Unlimited for anyone seeking this type of work on their vehicle!! read more

Over the the past 15 years I have had 3 different cars (Infinity, Acura, Audi) repaired by Auto Body Unlimited for a total of 5 repairs. These guys are awesome! Friendly people and they do GREAT work! I would highly recommend Auto Body Unlimited to anyone I know, because every time the result was the same... They have always done fantastic work (and I am picky) and have always been proffesional and friendly. Theses guys are the best! I know what you're thinking five accidents... this guy must be a crappy driver! But hold you judging. I spend a lot of time on the road, three of the accidents I was rear-ended just sitting at a red light. If you have a nice car and want to make sure you car looks like new again after an accident. This is the place to go! read more

I would definitely recommend Auto Body Unlimited. I needed a few parts for my Harley Davidson painted and so I took them in. Mark was very helpful and explained the process. Tim called me back that afternoon with a very reasonable estimate and so I decided to go ahead. Amy called me a day ahead of when I expected the parts and said they were done and that I could come and get them. They look great, and I will go back again and again for any other body work I need. The entire staff was friendly and courteous. The shop is off the beaten path, but very close by at Thatcher and Hitchcock, right by the 355 viaduct in Downers Grove. read more

All I really need to say is: TOP NOTCH!! First of all, they did a stellar job repairing my '08 Infinity G37 Coupe after a deer-hit last month. The damage was significant, but after a week at this shop, it looks as good (if not better) than it did when I drove it off the showroom floor. What really made Auto Body Unlimited shine was the customer experience. In a day and age where most shops do the bare minimum to make their customers happy, Chuck and Mark went way above and beyond to make sure my experience was as pain-free as possible. Auto Body Unlimited is a rare example of what customer service and quality workmanship should be. read more

I visited Auto Body Unlimited on 3/10 on a strong recommendation by another auto repair shop. Previously, I had gone to the Infiniti dealer to repair a torn license plate from the lower hood of my car that left it damaged. Infiniti tried to repair it, but they ended up doing a mediocre job. It was a difficult repair and many places told me to replace the entire lower hood. Finally, I talked to Daniel and he encouraged me to come in and let him have a look. Daniel was extremely knowledgeable and very professional. He knew instantly how to repair the car without replacing the lower hood. Plus, he buffed out a scratch near the license plate. I left the auto body shop thrilled with the work and absolutely grateful to Daniel for his honesty and his professionalism. Plus, they undercharged me for the work! Auto Body Unlimited will always be my go to for repairs. read more

This is a family owned, established body repair shop and the customer service is outstanding. We've been unfortunate enough to need their services 4 times in the last 10 or so years. Each time, we have been satisfied and beyond. They are honest, communicate every step of the process with you and are helpful with insurance needs, if necessary/applicable. They will give you all your options and not pressure you into something unnecessary. For example, someone side swiped my driver's side mirror off my car when it was parked. It wasn't all the way attached, but the technician offered to replace it all, or glue it if I didn't mind a small seam. The difference was about $400. I opted to repair instead of replace and you can't even notice the seam and the mirror is working fine. This is one example, but it illustrates the kind of company they are. I especially liked working with Amy, who is in the front office. She explained everything to me clearly and made sure I understood everything before they moved forward. I can highly recommend Auto Body Unlimited for any body repair needs you have! read more

First, I do not wish anyone getting into a car accident. It sucks. Recently, I was rear-ended by an uninsured motorist -- texting on his cell phone -- causing severe damage to my vehicle (just purchased my vehicle 3 months prior). ARGH! Being particular with my cars, I wanted to make sure the repairs were done correctly and with care. I did some research and came across Auto Body Unlimited. My research paid off. To help ease the situation and to give peace of mind, Amy communicated with me all through the way.... providing up-to-date information to the repair process. Awesome! Most importantly, my car came back as if it never been in an accident. Thank you Amy and to the Auto Body Unlimited team! You guys help turn a crappy situation into a better one.... helping me forget (almost) my unfortunate experience of being involved in an accident. Fellow Yelp friends, if you are in need of auto body repair, look no further. Hands down, Auto Body Unlimited. Five Stars. read more

Daniel and his shop at Auto Body Unlimited did an incredible job repairing the considerable damage to my Acura MDX after another driver hit it. The car looks as good as new, and Daniel was helpful in keeping me up to date on the status of the repairs. And thanks to Dawn in the office for her patient help! Auto Body Unlimited does amazing work, and I'm happy to recommend them. read more

Auto Body Unlimited did a great job with my 10th anniversary Miata and everyone there was super nice! I had some vandalism on the hood of the car as well as hail damage from a couple years ago (thankfully it was all covered under insurance) and ABU cleaned up everything and went the extra mile to clean up some additional scratches for us too. Not only that but buffed out our poor scuffed up front bumper that looked out of place with the new shiny hood paint. The car looks great now! When we picked up the car the owner took my husband and I around to see the shop and talked about their water based paint they use now, even gave us good advice about body work in general. Made us feel like part of the family. In the past we've gone with the place the auto insurance recommends automatically and have been very disappointed. Really happy we found a new shop that does great work and happy to support a local family run business for all our future body work needs! read more

A big-shout out to Daniel R. and the ABU team for taking care of my 15' Porsche Macan. They go above and beyond with their customer service and A1 quality work! I'm very happy with the result(very meticulous car owner here) and I highly recommend them to anybody looking for any autobody work. read more

I was rear-ended twice in almost exactly a years time. I took my car to Auto Body Unlimited both times and the care there is EXCELLENT. They make sure that your car is taken care of with insurance and use quality parts. Amy was always working with me and giving me updates. It was a breeze. I would highly recommend using Auto Body Unlimited. read more

I had a great experience dealing with Auto Body Unlimited. Pleasant people, great resolution to my damaged vehicle and reasonable costs, after having what i considered an outrageous estimate elsewhere. Highly recommend read more

Don't waste your time looking elsewhere. The team here is the absolute best at what they do. They are professional, courteous and trustworthy every step of the way. After my mothers car was deemed beyond repair and totaled, her insurance company offered her a terribly low number. Not knowing where else to turn I reached out to the ABU team who stepped in and helped me navigate the typical insurance company run around. Eventually with their knowledge and insight, we were able to negotiate $4K more than the initial offer. $4K that would have been out of pocket. These guys and gals definitely go above and beyond for their customers. In an era when good customer service is so hard to find, its nice to know that places like this are still out there. Keep up the good work! read more

I rarely rely on Yelp reviews to make a decision but they were the only auto body business that had great reviews in my area. When I called my dealership to get a recommendation they told me to use Auto Body Unlimited, that's when I knew the Yelpers were on point with this one. I had to wait a few weeks to make an appointment, they're a small shop but the car was driveable and it was no big deal to wait. I am very, very glad I did. When I walked in I saw a plaque from Acura - another good sign. I dealt with Amy and Mark at the beginning and Amy kept me updated on the repairs. She even called to tell me the car was done but they weren't quite happy with it (we tried to do the repair without replacing the full bumper) and they'd keep it another day so the new bumper would be on and they'd be fully satisfied. They didn't want the car to leave the shop with their work if they weren't 100% pleased before showing it to me. While I was waiting for Enterprise Car Rental (who I am NOT happy with and will write a separate review on) an elderly man came in because he was having a problem with his car door. He didn't have an appointment but had left a message over the weekend, they looked at his car, offered to drive him home and said it would be fixed that afternoon. I was amazed. Customer service like that is not found these days. When I got my car back it was perfect. It passed my husband's inspection - his concern? That the paint matched, of course it did! When I told Tim my issue with National he told me to send him and email and he'd forward it to the manager's boss and if they didn't give me my money back, he would. Really, who does that these days?? I hope I am never in another accident but am happy to know there is a shop out there who does amazing work, doesn't screw you with the price and has old fashioned customer service. I will happily recommend Auto Body Unlimitied to anyone who needs work. Thank you all. read more

I can't say enough good things about ABU. My wife's Acura was involved in a major hit and run (over $10K in damage) and then I had an unfortunate slow motion backing up accident in my Honda. They repaired both cars to a very high standard. The panel gaps are even and consistent on both cars, and the paint blend is imperceptible. Daniel and Amy were super helpful and went way beyond the call of duty to make sure we were satisfied with ABU's work. You can't go wrong to choose ABU to fix any mangled bodywork. read more

I wanted to take the time to write this review. My wife was involved in a auto accident. Our usual body shop was booked up for 3-4 weeks. We were recommended to ABU by the service manager of a dealer. ABU quickly towed our car to their place of business. Daniel contacted us to let us know how the progress was going. Unfortunately the damage to our car was great. Daniel tried very hard to work with the insurance company to make sure we could have the car repair, right and back to us. But the final total of repairs would be more than the car's value. Though we never had our car repaired, the customer service was great. Daniel made sure to let us know ever step of the way the progress and was there to meet us when we picked up our belongings from our car before it was towed to be salvage. If we need to have any type of body work we'd be sure to have ABU on our go to list. read more

Efficient, caring, personable, prompt and skilled are not typically words one would use to rate a body shop, but I have to say they fit this place perfectly. It's in an odd, tucked-away industrial location, but don't let that concern you. They know what they are doing and they do it really well. Honestly, each person I dealt with over there was very nice and had a genuine interest in making sure my insurance repair and overall experience was great. read more