In my opinion, after being in this industry for two decades, this is the BEST auto repair shop in…read moretown! Honest, affordable and trustworthy! Thats what everyone is looking for right? This family has solid Christian values! That's a HUGE plus in my opinion

Popped in today because the car was making a noise and, of course, it wouldn't make the noise for…read moreDerek when he drove it around, but absolutely fantastic as always and if the car makes the noise again we'll be back!

I cracked my windshield. Urban Auto Glass was by far the cheapest and most responsive operation in…read moretown for a full replacement. The work was finished in less than two hours and I was on my way. Unfortunately, when I tried to use the windshield wipers three days later while on a very long drive, I noticed two issues. First, the passenger wiper had been damaged and had an obvious kink in it. Second, the wipers were not calibrated/tested after being re-attached to the car. They only slightly made contact with the windshield (were choppy and not flush at all) and were extremely close to damaging the edge of the hood on the downward sweep. Aside from the fact that discovering this issue on the open road could have directly resulted in a car accident or unintentional damage to the car, I was surprised that this simple quality check was not performed. The checklist that they did provide me a copy of was extremely thorough and, honestly, if they brought my attention to it, I probably would have paid for a new wiper without wondering where the damage came from. Anyway, I left a message while driving through a monsoon in Missouri and it was returned promptly on Monday morning. They admitted fault in that they didn't usually check the wipers and would pay if I was charged any damages related to this when I returned the car. The guy was really apologetic and understanding which takes this from a 1-star WTF to an honest oversight. I just can't ignore that this oversight probably would have led to a car accident if the wipers were fitted any worse considering how intense the initial storm was. To prospect customers and the business: please check the wipers after replacing windshields.

The service may be fine, but the driving around town is unacceptable. The driver sped around cars…read moreon the highway after tailgating me (going the speed limit of 65), then he quickly cut off the other cars to get to the Flagstaff exit off I-40, then he went 50 in a 35 cutting off 3 cars swerving back and forth, ran a red light turning into University Heights, went 50 in a 25 and sped through my neighborhood at way more than 20. If our companies can't keep it safe in town, how do you expect visitors to do it! Call Safelite glass replacement instead, I saw their truck following the laws on our roads.

Unfortunately like other places in flagstaff this shop went down hill. Brought my truck in without…read moredoing my research and just relying on old recommendations from years ago. I think they fixed my trucks issue... unfortunately I left the shop and found 2 new issues within 10 miles of headed home. I just woke up and tried my remote start not working? Basically everything they touched is worrying me. This is my daily driver I put probably 90 miles a day on this thing. At the end of the day I should have done my research and walked away as soon as I stepped foot into this place. Not mad at the shop I should take my truck back in a demand they fix the new issues but this would be the third time now and I feel like I will just leave with some slapped on temporary fix again. Long story short don't be like me DO YOUR RESEARCH!

I'm so glad I found this business. The price was certainly cheaper than a dealership and they got…read moreeverything done in 1 day.

I have a 26-year-old rig that nobody wants to touch and I got into two accidents in one month…read morehitting an elk and a roundabout! Traveling from out of state these guys got me in they explain things very well they helped me understand the process, when I had questions, they took plenty of times to make sure I understood things! You can tell the workers were proud to be there and had an excellent knowledge base on older rigs! Which makes me happy because I'm not excited about the newer ones coming off the pipeline! :)

Extremely Unprofessional…read more Very disappointing and disrespectful experience, especially considering this is the owner. We had been communicating about the RV, and he knew I was driving two hours to purchase it with cash in hand. As I was pulling up, he told me he had sold it to someone else. When I confronted him about how disrespectful and unprofessional this was, he became aggressive, rude, and dismissive. There was no accountability and absolutely no consideration for my time or the commitment we had discussed. For the owner of a business to treat a customer this way is completely unacceptable. His word meant nothing, his communication was extremely poor, and I would never do business with someone who conducts business this way.

When your car breaks down on vacation, you just want someone who knows what they're doing to take…read morecharge and get you back on the road. For us, Tino was that person. Our BMW broke down after 5pm on a Thursday, with a long drive home scheduled the next day. It seemed likely we'd be stuck all weekend waiting on a part. Instead, by Friday morning Tino had found the part in Tempe, arranged a courier, and had his team ready. By 4pm Friday, the car was fixed and running beautifully, and we were on the road home.

I have a 2004 Porsche Cayenne that I was towing my car hauler and blew a coolant overflow line…read moreburied in the valley. It was a $10 part that cost North of $1,000 to replace because of where it is located. I was really happy to find a competent shop that knows Porsches. They were able to get the part from LA in a couple of days and fix it right after that. They also found an unrelated issue and notified me. Since I had the time to shop around for that repair, they came in with the most reasonable quote. I'll add another review once that job has been completed. Thanks Ken's Import Service!

Harmon's is the greatest - I had a bad chip in my windshield (thanks to I-40 and the Maverik…read moretanker). Brought it in and Harmon's fixed it in 15 minutes - free! You can barely see where it was, and now am safe from spreading cracks. Comfy waiting room, too!

Super customer service! I thought I had a chip in my…read morewindshield, so I called them. Megan said to come down and she would look at it. Turns out it was just pine sap. She got it off with a razor and glass cleaner.

I can't thank you enough for helping us when we really needed it! We were bringing our daughter…read morefrom Wisconsin to the Grand Canyon to work for the summer in her car when something was going wrong with what I thought the brakes. They knew it was an emergency, but they took care of us as if we were a long time customer. Fair price, and quick turnaround!

Thank you to Soto Brothers. My husband was traveling from California to Texas towing our jet ski…read more We had our trailer tires replaced the morning before he left CA. While traveling in Arizona at 8pm, he noticed grease leaking from one of the trailer tires. My husband called and they were able to help troubleshoot over the phone to check a few things and make sure it was safe for him to travel to their location in the morning. When they opened, they were able to look at the issue, provide us with the help we needed and got my husband home safely this morning. I can't thank you enough for the care and time that you provided while in the middle of nowhere and far away from home. Your kindness will be remembered.

We were driving through Flagstaff going to Colorado and the check engine light came on…read more Went to AutoZone to get the code read and we needed a camshaft position sensor. It was a Sunday. We had friends waiting for us for dinner in Colorado. AutoZone sent us here and they ordered the part and we were in and out within about two hours. So thankful for seven day auto service. They showed us where to go to lunch while we were waiting and the whole experience was great. Thank you!!

Took my daughter to NAU from the Phoenix area for her move in. Once there her car overheated…read morewarning light came on. Checked Yelp and took it over to Seven Day. They diagnosed the fans were broken and ordered the parts to fix had it back up and running in no time. Very nice to have a reputable place for my daughter to use if needed while going to college. Peace of mind for her dad.