John helped me through a difficult accident. The other person's insurance company gave me a hard…read moretime and John was there every step of the way for me. Very knowledgeable and friendly.

Trustworthy and transparent. I would recommend them to anyone. It's too bad I'm not going to be in…read morethe area forever because I wouldn't go anywhere else for future needs.

The auto body and towing are all the same company. This is my experience with them...after paying…read moreover $400 to have my car towed from the middle of Ardsley town to 5 elm st, Ardsley (within a 1 mile radius).... The owner started my car up on a cold winter morning, and the second in his wrist finished a spinning the key.. my car was already being driven... my truck is an '04 you can't be starting it so quick in cold weather like that. Then the owner drove my car onto my buddies flatbed while having my E break engaged!!! By the way, they only accept cash which is super suspicious.

this company is privately owned and overcharged me in impound fee's under the table way over the…read morelegal set amount they're supposed to . Which is why they only take cash , so that you can't prove it ! unfortunately I found out too late and my time is worth more than what I gave them . They clearly needed it more than I did . Just want the owner to read this and know that GOD see's everything , and he see's you ripping people off that are already in a tough situation . Karma is real and hope it comes back to you tenfold . May you continue to have the days you deserve in that junk lot .

the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Mr. Sato and under his supervision, his staff, is an expert in fixing Japanese vehicles.read more

I have always had a great experience from the entrance to my car repairs. I recommended many…read morefriends even from Brooklyn NY , Bronx they use oven very good result. They take care to provide the rentals, it is a breeze. They provide all your needs to be accommodated.

i don't recommend at all first question out his mouth was…read moreare you going through your insurance i said no never called me back can a girl get a bumper fix and pay its no honest people just plain greedy people. its nothing to value ,because he never called back

Performance did a beautiful job replacing the rear bumper on my Porsche Macan after it was…read morerear-ended. They were able to get the necessary parts within 2 days, which was much faster than expected. I dropped it off for repair and it was ready the following day...looking brand new again! I also recently used them for an oil change and for my NYS inspection. They do excellent quality work at a great price and are a pleasure to deal with.

Knowledgeable, courteous, honest and thorough. A++++ best mechanic in the area by far. No fuss, no…read moregames.

Incredible experience!!…read more This place is a one stop shop where i was able to drop my damaged car, have it inspected by Geico and pick up a rental while my car was being repaired. Great customer service that included update calls and a thank you card sent home. The car reparation was perfect. Highly recommended!!

Saw a video where one of the techs Talked badly to a citizen outside of the auto body and called…read morehim all kinds of names. I wouldn't use this business. Stay clear. 1 star forever.

This was our second experience with Ultimate Auto Body and it was even better than the first…read more Fernando and Jimmy provide EXCELLENT service. We needed a side mirror replaced, Fernando was so helpful in finding a timely appointment. Jimmy accomplished the work in record time. Fernando found a best price for the parts needed. This is a fabulous business, with fabulous people. We would highly recommend their services!

They did a great job for a good price on a 2022 BMW X5. Other shops wanted 3x the price but…read moreFernando was able to limit the painting to the impacted area and it looks amazing.

Loyal customers for 12 years and, yet, they choose to scam us...dishonesty should not be taken…read morelightly! We brought the car for diagnostic, they called us telling that timing belt was worn out and needs replacement. The price estimate they gave us was $2000. We said that we needed to think about it because it sounded like too much for the job. They went ahead and replaced the timing belt (without replacing water pump!!! Water pump replacement should be done along with timing belt replacement-common safety practice everywhere). They told me that they spent 8.4 hours on replacing the timing belt (normal time for a professional is 2 hour, an amateur can do it in 3 hours). They charged me for the Timing Belt Kit $495.95 PLUS the belt itself $89.99 (although it is normally sold with the kit as a package for $365 maximum price). The total bill came up to $1975, and that is WITHOUT OUR CONSENT because we trusted this business for 12 years, they decided to go ahead without our approval of the estimated fee. In comparison, local Acura certified dealership charge $1555 (including tax) for changing timing belt WITH water pump replacement!!! Their professional statement, just like every other shop I asked, was that water pump should be replaced at the same time as timing belt for further engin preservation as water pump has the same wear and tear estimate as the timing belt. After speaking with Casarella's about this, they told me that they can replace the water pump at additional cost. After a day of back and forth meaningless texts, they reduced their bill to 6.4 hours of labor time, which clearly shows the how the price scam works, and their dishonesty because it only takes 2 hours to replace the timing belt at a professional auto shop!! That dishonesty in addition to overcharging for the replaced parts and NOT replaced water pump. OUTRAGEOUS!!

Took my car to get an inspection done, they told me everything is fine except i needed to get new…read morewipers. They forced me to buy $50 wipers from them or else i would fail my inspection. I took home my old wipers and had my husband look at them and he even said we just got ripped off! Never going back.

After my passenger mirror was sideswiped by a bus, this shop fixed it incredibly fast and did an…read moreamazing job. The mirror looks brand new, the paint matches perfectly, and everything works like nothing ever happened. Super professional and efficient,. Highly recommend!

They were good at responding to my messages about my damaged tire at first. But as the messages…read morekept getting exchanged the amount of time with the responses got longer. By the time I got a final answer, the problem was already taken care of by another source.