My experience with Alfa Romeo was exceptional, my sales man Jassiel was very informative,…read moreexperienced, kind and worked very hard to get me what I wanted, Everyone there that was involved in my purchase were wonderful and helpful, I'm very happy my experience there and all the people that helped, I love my new car, Thank you guys ! Kelly

DO NOT BUY FROM THESE PEOPLE! The manager Raul and the Sales man Jose are the true epitome of what…read morea sales man is, they tell you what you want to hear but they do not stand by their word. I bought a brand new Alfa Romeo veloce back at the end of November. Before I even received the car I noticed the paint was messed up but still was stupid enough to take it because I was promised it would be fixed by them at no cost to me well 3 months later and still no paint is fixed or word of it getting fixed as they have ghosted me. I was told they would be here for me not even 3 months later my check engine light comes on so I reach out to Jose the sales man who sold me my car and swore up and down to be here whenever I needed something. I texted him at 730 on a Saturday night so I was not expecting a response until Monday but when Monday came and I didn't receive a response I became very frustrated and upset due to the fact that he has his read receipts on and it tells me he read my message. By the end of the day Monday still no response so I decided to try and reach a higher up (his manger Raul) so I send him a text explaining the situation to him and even included photos. To my suprised he read my message and left me on read. I texted him Tuesday and it is now Friday and have not heard back from either of them. So I decide to try and call them both to which of course neither of them answer. I send a text saying hello? And I get left on read and ignored. Please do not buy from these people they are not trustworthy especially for the amount of money you are paying for these cars. Please take my advice and seek another dealership. Possibly the worst customer service I have experienced. See attached photos for the receipts of their lack of communication and horrible customer service.

I had an awesome experience purchasing a car from Amin at Audi North Miami, and I can't say enough…read moregood things about my experience! From start to finish, everything was top-notch. When I walked into the dealership I was greeted with a smile by Amin Saleh. I knew the vehicle I was interested in seeing and asked him about it. It was upstairs so be brought it down and offered a demo. I have been visiting dealerships mainly interested in CPO trying to find the right car of this and one other model but I have had less than great experiences to be honest, and he was the first person to actually offer a test drive. On the drive Amin went over some of the features and benefits and when I stopped back into his office, he made the decision-making process a breeze. When it came to financing, Amin and his team worked with me to find a competitive financing solution. The manager also sent several follow up emails to check in throughout the process as well. I took a day to think about it, and called Amin and locked in the deal the next day. Pickup experience was also fantastic and premium experience, again coordinated by Amin and I am so happy with my new Q8! In summary, if you're in the market for an Audi, this dealership is the place to go. Ask for Amin Saleh!

I bought a used A6 almost a month ago. I really wanted to like the dealership, and I love the car…read more Here's what went right and what went wrong. Pros 1. 30 day warranty for used cars 2. they don't FEE you to death like most car dealerships. Cons 1. They don't live up to their word. Upon getting ready to leave ( after a VERY long afternoon waiting for paperwork) the car starts and has a transmission error. Run it down to service and they plug it in and codes come up for some random part, and a new a battery. They promised to fix both. 4 days later they called and said parts are in so I sent my son with the car and when he got back the Salesman called to say they fixed the button but didn't replace the battery because when they rechecked it it showed charged. Of course it did, my son just drove it 90 minutes to get there during which it was charging. So now I"m out $500++ to replace the battery they promised to replace. 2. Paperwork took HOURS, simply unacceptable. 3. Salesman showed me nothing about the car, just handed keys and see ya later. Argued about the battery. 4. No where in the paperwork does it discuss the 30 day warranty, it actually contradicts it saying NO WARRANTY AS IS, you have to assume they''ll stand up to their "word" which as described earlier isn't really worth much.

We just bought our 2025 Lincoln there and are so happy! Sebastian helped us sort through our…read morechoices, finance and last but not least helped me to link my phone. He was very courteous, friendly and professional : my husband and me liked his support very much. We will be back

On 3/12/2026 I reached out to Ford of Kendall regarding a 2019 Honda Civic LX. We were told this…read morevehicle wouldn't be ready to be seen until Monday or Tuesday of the following week as the car had not been through inspection yet, over the next 4 days we were in constant communication with Ford via phone and txt. On Monday 3/15, we txt to for an update to see if the inspection on the car had been completed, and they replied they would check and get back to us. After several hours we received a call that the car had been sold. Sold?!? I was confused as we had been told (Friday 3/13): "I can assure you it won't be, the vehicle is actually getting some finishing touches and will be ready sometime next week I will make sure Jose follows up Monday & Tuesday, you'll be the 1st person to know. If it happens earlier we will surely contact you Helen, thats my word" (have screenshots of all communications). Apparently, the word of Kendall of Ford means nothing, buyer beware.

This review is on the sales team as I have not yet had an experience with their service dept…read more After a very bad experience at another dealer, i drove to Warren Henry without much hope of finding what I was looking for. Islam helped me and was so friendly and kind! He priced out so many options for me, including other brands and a buyout of my lease. He made sure I got the car I wanted and then some! Ismet was also very friendly and helpful. Even after I left with the car, the follow up phone calls from the team (including Liron) were amazing. They all worked very hard to get me what I wanted at a price point I was happy with. THANK YOU for restoring my faith in car salesmen & in Infiniti!!

Buying my first car was a complicated experience but Alon was so helpful because he took me through…read morethe process step by step, answered my questions knowledgeably, was patient with me, and helped me find the perfect car. He helped me get the best price and I would recommend working with him for your next car! Thanks Alon for all your help!

The customer service here with Sonel was excellent - above and beyond. His assistance was such an…read moreimportant part of resolving a complicated hybrid battery replacement on my Prius. He thoroughly explained the Toyota warranty on these costly parts. The mechanical work on my car was completed in a timely manner. I also want to note the exceptional ambience for customer care at this dealership. They provide very comfortable spaces for customers who are waiting during service including a "quiet" room work area and a snack bar. Definitely 5 stars‼

‼Scam Alert: Toyota of North Miami‼…read more Posting this so others can be aware. About 3-4 weeks ago, my mom leased a new vehicle and clearly told the salesperson, Jorge Gonzalez, that she did not have money for a down payment. They agreed on a monthly payment, she signed the paperwork, and drove away believing everything was finalized. A few weeks later, she received statements for two Toyota credit card accounts that had been opened in her name without her knowledge or authorization. The available credit on those accounts was used toward a $7,000 down payment on the vehicle. When she questioned the $7,000 down payment, she was told it would be covered by "Toyota incentives." At no point was she informed that credit cards would be opened in her name or that they would be used as part of the transaction. Today, the dealership's response was simply that she signed the contract and agreed to the terms. We strongly disagree. Consumers deserve to fully understand what they are signing and should never discover weeks later that additional credit accounts were opened in their name. We have filed complaints with the CFPB, the Florida Attorney General, Toyota Corporate, and the Better Business Bureau, and are pursuing additional remedies. Please review all documents carefully before signing and monitor your credit reports after purchasing or leasing a vehicle. If anyone else has experienced something similar, I would appreciate hearing from you.

This was a great experience from the moment I walked in just to look at a vehicle. I walked out…read morewith a new friend ANNA HERRARA a new Range Rover. It was so easy.

I'm writing to review the Range Rover dealership in North Miami, known as the Range Rover of North…read moreDade. While the dealership was beautiful, and the salesman very professional ; I am extremely disappointed- and displeased with the purchase we made at the dealership. I was in the market for a Range Rover sport and I was assured the Range Rover was " inspected" by the dealership , but they were adamant it could have only been purchased with a thirty day warranty. I was reticent, and I was rushed, but given the quality of the dealership and the fact I was given the word of my salesman ( I took the gamble.)The car sat at the airport for almost three weeks. Upon my arrival back in the states -I immediately had serious issues with the car. My mechanic informed me the car had water damage and clearly other items that would have been easily discovered by any competent person detecting the car. When I called the service manager he said the car was only ( safety inspected). I felt this was a classic bait and switch. After ten thousand dollars, rental cars and months of down time I felt a need to " warn " people about this and to never by a Range Rover without a warranty. This deal ship will never get my business again. Sincerely Greg Baptist

Great people Great service…read more if you are in the market for new or pre-owned vehicle, give them a call

Great service. Amazing sales staff. Honestly if you're looking for a team of people that help you…read moreout and actually care, this is the place to go. Upfront. Full transparency and considerate. I would recommend them to anyone. Thank you!

If you don't like spending hours in a dealership listening to salespeople trying to get you in a…read morecar that you don't like, then you are like me. Nationwide Auto Lease (specially Tova) is the way to go. She was patient, she listened to what I wanted and never stopped looking until she found it and for the price I wanted to pay. That's it. She will be my go to person when needing a car lease.

Tova Shmalo makes the process of leasing or buying a new vehicle very easy. She gets you excellent…read morerates. Everything is done from home. The car is then delivered to your front door with all the paper work ready to be signed. One two three and you're done. I highly recommend U Auto Lease (Tova Shmalo) very highly.