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    Auto Glass Force

    4.8 (53 reviews)
    Closed 7:00 am - 6:00 pm

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    Services - Auto Glass Force

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Auto Glass Force Photos

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    Recommended Reviews - Auto Glass Force

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    Reviews With Photos

    Wendy D.

    I went on yelp looking for somewhere to have my windshield replaced on my vehicle. auto glass force was cheaper by about $40 than the other ones and they had good reviews. So I went with them they responded quickly and I had an appointment the next day. They showed up to the appointment within the timeframe they gave me. They showed up they seemed fine they replaced my windshield and when they were all done I went outside to pay them. I approached my car from the passenger side and looked at the work they're done and I glanced over to the other side and it looked fine. I paid them cash and I asked for a receipt and the guy told me that his boss would email me one,which he did. They left I went into the house to get something came back out and as I approached the driver side I ran my hand up the side stripping next to the window and I felt a crack and it was covered up with the blue tape that they put on the window, obviously to hide it. I immediately called the guy who replaced my window and told him that he had cracked the side trim and he acted as if he did not know what I was talking about and I said you know what I'm talking about because you covered it up with tape you need to come back here and look at it. He continue to play dumb so I told him I'm just gonna call your boss. I called his boss but he had called him right after I had spoke to him so his boss thought that he was calling to tell him( his boss)what he did but he was only calling his boss because I found the crack and I told him that I was calling his boss. Otherwise I'm for sure that he would've never told his boss what he did. His boss , Raymond , i think that's what his name was said that he would have him come out and fix it the next day. they did come out, started to replace the side that wasn't damaged and my husband told him why don't you leave that alone it's not anything wrong with it. the technician told my husband the side panels come in a pair so we are going to replace them both. Again he cracked the side panel and didn't say anything and this time it was on the other side that didn't need to be replaced. I again called his boss Raymond and Raymond said we will have someone out there on Saturday to fix it but no one showed up. So on Monday I waited for a phone call but never received one so I called Raymond( the boss). And I asked him why didn't no one show up and what's going on and he said we will have someone come out there on Wednesday to fix it. So on Wednesday no one showed up so I called Raymond and asked what's going on and he said his technician had an emergency. That's understandable but why was I not even called and notified of the situation so I can let the person know who was waiting at my house for this technician to show up to let them know that they could leave because I was at work and I could not be there. So I talked to Raymond and Raymond told me that he would have a technician come out on the following Monday but I told Raymond that I was going to be out of town for the next week and I would be back Friday and I would call him and schedule an appointment for them to come fix my car and he said OK. On The Friday before I was supposed to leave on vacation for the week I was at work and his technician calls me and tells me I'm sorry I'm not going to make it to your house today to fix your window because there's so much traffic on the freeway I'm not gonna make it and I told his technician no one told me you were even coming this Friday anyway and I'm at work with my car. Talk about lack of communication. So the technician said he would be out there Saturday between eight and 10 and my husband who also works on Saturday said he would wait for the technician to come between eight and 10 but he couldn't wait after that. So at 7 AM I called the technician and I said are you on your way he sounded like he was still in bed half asleep and said yeah yeah and that was it. He showed up about almost 10 o'clock and he changed the side panels on my window again. This time he did not crack them but they weren't fixed correctly. Pics below So my suggestion to anybody who reads this is go with somebody else because obviously this technician , so he's called , seems like he does not know what he's doing. I will never ever use these people again obviously. I wish I would've went somewhere else. they don't give a shit about their customers at least they didn't give a shit about me. They acted as if I had no reason to be upset , they wasted my time, I lost money from staying home from work to wait for these people to come to fix my windshield. Do NOT use this business. If you decide to, stand there and watch them and check it thoroughly. That where I made my mistake. If I would have seen the damage they did in the first place I would've never paid them until it was fixed correctly.

    Great place for fixing Glass. Response back from yelp was immediately and had me schedule so fast and man at my home fixing my windshield. I recommend them very highly. You can hardly see it was cracked l.

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    6 years ago

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    6 years ago

    Did a great job replacing my rear window on my Jeep. No issues and very professional and they came to me which made it easy.

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    6 years ago

    Communication was quick. We received perfect next day service per our requests. I would absolutely use them again.

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    6 years ago

    Quick and efficient. Got a straightforward quote via Yelp. They came the next day and got it done. Very satisfied.

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    6 years ago

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    Page 2 of 2

    Ask the Community - Auto Glass Force

    Where are you located near concord?

    Hi.Ron k. We closed our Concord shop but we have free mobile service But are main Hayward shop is open.

    Don’t See Your Question? Ask Away!

    Review Highlights - Auto Glass Force

    The physicians are super nice and Raymond who answered the calls were friendly and communicative.

    Mentioned in 3 reviews

    Read more highlights

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    Auto Glass Force - autoglass - Updated June 2026

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