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    Auto Glass Now

    3.8 (41 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Auto Glass Now

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    1 More Service

    Auto window replacement

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    Mobile tech took all sorts of things apart to install front windshield.
    Janette J.

    I had 2 great conversations w/ Frank when I initially booked (end of 2024 over phone). I called back & Kay gave me new date & suddenly no Frank ever existed. 2 hr before appt on 4/17/25, someone else texted me to cancel my appt (I just had major surgery & went through hell to schedule a friend 2 take me/my car 2 this appt) stating that a higher priority job (state/county/city cars) bumped my job. I confronted this unprofessionalism & let autoglassnow know, that I am actually MORE important as I have been trying to do this w/ you for 6 months & I was scheduled 1st, plus w/ my health, these LAST MINUTE CHANGES were not ok. I insisted they offer me something for the inconvenience (they had not even offered another/different date??) The staff offered me a mobile tech to come the next day & I could bring the car in for calibration next week (making it 2 different appts) . I appreciate the price being cut in half for the trouble but the mobile tech was NOT impressive. Lots of hemming & hawing (grumbling) & lack of clarity if I could write a check for payment (staff over the phone doing the booking never mentioned any limitationson how you accept payment). He also said it was an OEM part. When I asked where is the "Nissan" logo if it is OEM, he then said, "it is NOT OEM". I just pray that, next week, you will calibrate the window correctly or be willing to REDO EVERYTHING if it is not calibrated correctly.

    Another photo of the trim around the windshield entirely unattached. Not safe to drive. Windshield not installed properly.
    Danny G.

    5/12/17: Scheduled service 8AM-12PM. Tech didn't show up on time, nor did he call to say he was running late. Sorry bud, if you can't make it in a 4 hour window, we're going to reschedule. 5/19/17: Same tech shows up (this time on time), replaces my windshield, but does it improperly. After work, I get on the freeway and the trim on the passenger side and driver side comes loose and starts slapping against my car. The rear view mirror is vibrating, which tells me the glass isn't properly secured. I roll my window down and drive all the way home holding down the side I can reach. I call and they promise that someone will call me first thing Saturday morning. No one calls. No sense of urgency. Am I the only one who thinks this is not safe?! I notice the invoice a charged for 3 labor hours while it only took the tech 1-1.5 hours to complete the job. 5/22/17: I call again. Yes, they see a work order was submitted, but no date of service. The next available appointment is Friday 5/26/17, or I can DRIVE to the shop and they'll do the repair anytime. Seriously, you want me to DRIVE? I don't even know if the glass is glued down properly. I'm afraid to drive my car because I don't want the windshield to fall out! This business doesn't give a s*** about me or my safety. No one has called to apologize, or tell me if it is still safe to drive, or offered to pay for a rental until they can come out to do the repairs. I've also reported them to BBB. I also uploaded a photo & video to Yelp. Thanks for putting my car out of commission. I was safer with a cracked windshield than with the job you guys did.

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    Review Highlights - Auto Glass Now

    I called All Star glass at 8am and they had someone out to fix my vehicle by 1030am the same day.

    Mentioned in 15 reviews

    Read more highlights

    Safelite AutoGlass

    Safelite AutoGlass

    2.6
    (536 reviews)

    Had my windshield replaced in my 2012 Highlander by Michael. Michael communicated with me about his…read morearrival time. Showed up and was upbeat and energetic. Informed me about the time frame for the replacement of the windshield. Finished within the timeframe and cleaned up everything so that you couldn't tell anyone had been here. He communicated the follow up instructions on the windshield care. Made the whole experience pleasant. Thanks Michael

    My insurance sent me to Safelite for a cracked driver's side window on my car. The idea is solid:…read moreschedule online, they come to your house, done. The problem is everything that happened between scheduling and the actual appointment. I booked online and gave them all my car details. Got confirmation emails and texts, one saying Tuesday, then Wednesday. Someone called from what felt like a personal cell to confirm the time. Fine. Then that same afternoon, a text arrived saying they needed to push the appointment back a week. I called back to find out why, and was told they never had the glass and needed to order it. That information should have been caught when I entered my car details during booking, or at the latest, during that morning call. I cancelled on the spot, called my dealer, and had it fixed two days later. My barber told me almost the exact same story, different customer, same outcome. The person I spoke with was professional and genuinely nice. This is not a people problem. Safelite's scheduling and parts verification process is broken. If you have a common car, you might get lucky. If you don't, expect a reschedule with no advance warning. Skip the mobile service and go straight to your dealer.

    Auto Glass Now - autoglass - Updated July 2026

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