Gerber Collision & Glass at this location has done a phenomenal job repairing my vehicle. It is a…read morelengthy review, but one worth reading. First, my car was heavily damaged by a HEAVY thunderstorm that struck most of the Chicago area back in June 2026. A tree fell on it, damaging the hood, roof and pillar. The extreme high winds sent flying debris that nicked and scratched all sorts of areas of the car's body. I filed my claim with my auto insurance. Their estimate on repairs seemed unreasonable due to the damage. The photos I submitted to my insurance company did not capture the depths of the damage. For the wonders AI (Artificial Intelligence) does, it does a poor job in assessing damage and REAL cost of parts and labor. Get an Estimator. Always. Don't trust AI for the cost auto repairs. At this shop, I was able to send my claim number and estimate from my auto insurance via email. Renee welcomed me, and walked me through the process. I'm very thankful for her patience, warmness and execution in terms of paperwork and helping me by contacting Enterprise to schedule a ride to the premises and obtain a rental vehicle. Throughout the week, Renee called me to let me know they were waiting for my insurance company to approve Gerber's estimate. The auto insurance company took a week or so to approve the new estimate from Gerber Collision Repair. It seemed like the insurance companies were backed up with claims during that time due to the sudden surge of vehicles damaged due to the extreme weather-related damage. If you're from Chicagoland you would easily recall this thunderstorm in June. I've to commend Luis (Estimator) for doing a VERY thorough job in calculating the real cost of repairs to my vehicle. The estimate was more reasonable than what my insurance company originally offered. He had an eye for the extent of the damage caused by Mother Nature. Once my auto insurance company approved Gerber's estimate, they got to work. Please always get an actual Estimator (a real life person) to look through your vehicle's damage as their knowledge and experience is more valuable than AI. Thank you Luis for having my vehicle's (and mine) best interest. It did take some time for my vehicle to get repaired. My insurance company could only cover a certain amount of days for the rental vehicle. I appreciated Gerber Collision Repair in covering the cost of the few extra days of the rental vehicle while my car was being finalized. This gesture meant so much to me. They took care of me. The hazardous smoke from the wildfires from Canada that came through may have delayed repairs. I don't know how safe it was to work in a repair shop during the poor/hazardous air quality. I know ventilation is a priority in a repair shop. I hope the safety of the staff at Gerber was prioritized. These were factors beyond Gerber's control. Again, be flexible. When I went to pick up my vehicle, Nick greeted me. He was very warm and made eye contact. He answered my questions about a deductible, walked me through the paperwork, made a couple of phone calls to get answers to my questions. Nick made sure to get Enterprise the rental vehicle back. A very personable and knowledgeable gentleman.He shook my hand at the end. This gesture and service etiquette I thought had been lost. Great job Nick! When I stepped outside to inspect my vehicle, Fredy the Technician who worked on the body and repairs of my vehicle walked me around to inspect it. My vehicle looked beautiful! It had not looked like that in years! The technician appeared to be very proud of his work- and so was I. The paint job was outstanding too! He gave me advice in maintaining my car's paint so it would continue to look pristine. Always listen to the experts! Huge shout out to Fredy! Overall, I highly recommend this shop. I'm very pleased with the staff in how personable they are. Great work Gerber Collision & Repair in Des Plaines Illinois! Love the staff here! -Alonso S.

I was very pleased with the promptness, efficiency, and customer service I received at this shop…read more Obviously I hope to not need future auto body work but if so I wouldn't hesitate to go here.

My windshield was replaced quickly and efficiently for less than an hour. The entire process was…read moreseamless, and the technician was very professional. Thank you Joe & Quentin and to the whole team of Auto Glass Plus. I highly recommend their service!

Had a few chips that quickly became large cracks and needed a full windshield replacement. I…read morecompared a few options and found out that Safelite wouldn't do OEM glass. Called auto glass plus based on the good reviews and they took care of working with insurance and gave me instructions on what I needed to do as well. They were able to have insurance cover OEM glass replacement which made the process smooth. The day of the repair I was running late and ended up being late for my appointment. Initially I was told I would have to rebook since there wouldn't be enough time for the repair. It was my fault, so it was fair, however one of the techs came in and said they might be able to get it done. I was thankful that they tried to work it out and they ended up being able to complete the work. So far the work seems good! The only issue was that the wiper arms were misaligned and were smacking the A pillar. I ended up adjusting it myself to fix it. TL;DR: Staff made process smooth. Tech made glass smooth.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

Rich came out and was friendly, provided excellent customer service, and did a great job on my car…read moreat a very good price!!

After he fixed it, the crack on windshield was too noticeable I had to go to safelite. I didnt have…read moreto pay anything. Insurance paid for repair, now it looks less visible. I should have just went with safelite repair or replacement.

I brought my work van in because the rear door wasn't closing. The mechanic tighten a couple bolts…read moreon the latch, and made a few adjustments. I was on the road in minutes. Thank you so much !

I took my car here after a school bus backed into my parked baby. Schaefer got her all back…read moretogether and perfect again. Car was done 2 days early and Theresa game me updates every other day. Great communication and great staff.

Wow, where did this guy (Ron) come from? I stopped in All Auto Body yesterday without an…read moreappointment to get an estimate on a misaligned passenger door. Ron comes out with a big smile, friendly as can be, and proceeds to poke around, inspect the issue, hammer the frame here and there, adjust the door striker, and VOILA - it's nicely aligned now and no more wind noise. This courtesy was completely unexpected, and I can't express how grateful I am for his time and expertise. I scheduled some additional work to be done in the near future. I selected this shop because of its great reviews. Ron's had this business over 20 years and his passion and dedication show!

Great service, great staff, great time frame on repairs, very reasonable…read more The owner Ron is the best and Rose the receptionist is awesome. Definitely recommend All Body, very caring.

Quality service and workmanship was all great. As a walk in…read morethe ladies at the front desk were awesome and the manager Eric was very knowledgeable. A very smooth transaction.

I had a stain on the hood of my vehicle, which I tried to remove stain with different chemical…read moreproducts and I ended up making the stain worst! I took my vehicle to Gerber Collision, upon arrival I gained excellent customer service with a gentleman named Chris Reyes. He assured me that he can remove the stain from my hood, thereafter took my car and within 20 minutes the stain was gone! I would definitely recommend Gerber Collision for great customer service and excellent swift service.