Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

I have several Subarus and Randy Marion Subaru in Mooresville is hands down the best dealership…read more Frank in the sales department took care of everything for me. He found the vehicle I wanted, was knowledgeable about the vehicle and made the purchase process painless. I would highly recommend Frank to anyone looking for a new vehicle.

This company is BS. I have made nothing but on time payments and the moment i need their help they…read morearen't there. They give you two payment plans the ENTIRE contact. Firstly I was told it was per year. But also one of the ones i used was not knowingly by their sales rep who assumed i needed it when I first purchased the car when I told her I would make my first payment right then and there she offered it to got my pay schedule. They are a joke and the new ""FINANCIAL" manager got a control issue she literally SUCKS. She is so rude and childish. They may be willing to help if have bad credit but they aren't there for you when time gets hard.

If you are looking for a vehicle and need financing this is the place to go. Stress free process…read moreand I enjoy the vehicle that I have purchased from them. It has been very reliable and I love my car. Monica is very understanding and she works with you with no hesitation. I would highly recommend Cannon Auto Retailer to anyone who needs a vehicle. I have had some bad luck over the last few months and my situation has changed sense I purchased my vehicle and they have been nothing but nice and understanding and tries to work with me. So if you are in need of a vehicle please go to Cannon Auto Retailer and give them your business.

I had been in an accident and was looking to replace my car. I called Cambria Cars to find out…read morewhen they were open and arrange for them to stay late so I could travel after work (traffic is known to make the drive much longer than usual). They did, and I drove two cars. I picked one out and Ron was super honest with me that there was a boot torn (but he'd have the axle replaced before picking up) and the key fob was broken (but he'd have that replaced also). I put down a $300 deposit and arranged to pick up the car in a couple of days. When I arrived to pick it up (and I was quite late - more than 40 minutes past the agreed meeting time), the repairs had been done and additionally, a second key had been ordered and the oil changed. This was such a super great experience, with great communication, courtesy, professionalism and treatment. I drove it home and couldn't be happier with my choice of car and car sales place. I highly recommend Cambria Cars to anyone looking for a "new" car for themselves or their family members.

Hello today ladies and gentlemen I'd like to introduce the newest member of our cast a 1999 Ford…read moreTaurus! Straight from the auction right to your driveway without a hint of refurbishment! Where is the garage or on duty mechanic? No need As you well know dealer auctions are full of unpolished gems .. In all fairness it's not just them every car dealer that is not a dealership is buying them raising the price to dealer refurbished levels and making a handsome profit. I write the review because it's actually one of the better small time car lots which is sad

Don and the owners have been great to work with these last 3 yrs…read more My wife and I have both had engine work, oil changes, various diagnosis that were correct , and overall really good service. If your looking for a regular mechanic then you need to consider them. They have recently moved about 2.5 miles North of their old offices. Give them a call. JH

Douglas looked over my car for 45 minutes and got rid of the tire icon on the dashboard, He even…read morewent through the history of the car. He made me feel very confident with driving distances.

Great customer service, friendly staff definitely coming…read moreback for my next car and honestly you should too

My experience here was 5star. Absolutely will buy from here in the future. Manar is tactful and…read morevery organized. Process was seamless and didn't take all day like other dealerships. Great place. Great inventory.

I booked a consultation appointment for my problem to be diagnosed and I feel as if I was deceived…read more He barely looked at my car he came out with a flash light looking over the top of my vehicle and I HAD to ask if he could start the car to see my issue he did and we could see my very obvious leak and he told me it COULD be several different things. I advised him I needed certainty on what was wrong so that I can get my car back running. He said he would order parts and once they arrive he could replace those parts and whatever it's not he wouldn't charge me for it. He made promises about payment plans and that he would order the parts immediately and have the guy who works on jeeps to come out and perform the job. He reached out to me shortly after leaving and I never heard from him again. 2 weeks passed I reached out about a follow up to complete repairs and received no response via Yelp, Text or Call. I was lied to and he did not know what he was doing he didn't even prop the vehicle up on a jack to look under it he simply looked under it with a flash light for a few minutes and said he believed it to be a water pump issue. As a result I had to get my vehicle towed to an actual mechanic where it was properly diagnosed. Speaking of a diagnosis he ONLY used a basic hand held diagnostics machine which I already had my own to determine that it was a leak but he did no real labor. I would never recommend this person or his business. He basically took my money and ran. Incredibly unprofessional. Do NOT use this business for any reason whatsoever and do not let them anywhere near your car unless you want more problems.

Performance Motorworks did an outstanding job with my pre-inspection. They were thorough,…read moreprofessional, and took the time to walk me through everything they found. I really appreciated how clearly they explained the condition of my car and what to keep an eye on moving forward. It gave me a lot of confidence knowing exactly where things stand. Highly recommend them if you want an honest and detailed inspection.

This is a great company with friendly employees! They answer all your questions, take their time…read morewith you, and treat you like family. They have vehicles for sale and rental vehicles. The rental prices are very reasonable, they have weekend specials, and renting is not a hassle like the other big corporate rental companies. If you want a great deal, good prices, and great customer service give Charlotte's House of Cars in Kannapolis a call!! :)

Terrible communication, not negotiable at all, gives very small discounts even when coming in with…read morecash, stay away.

We had a pretty rocky start when I bought my truck. However since voicing my frustration and…read moreconcerns, I go straight to Steve and he takes care of us. Thank you!