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    Auto Networx

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    4 years ago

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    CarMax

    CarMax

    3.0
    (976 reviews)

    I've visited this location twice now and had a 10/10 experience both times…read more We had our car appraised by German, who was incredibly courteous from start to finish. He walked us through the entire process from the moment we sat down until we wrapped up. They seemed busy and the total wait was about 35 minutes--and German estimated the timeframe spot-on. To anyone leaving negative reviews, try comparing this to a traditional dealership experience where you're forced to wait hours on end while they push high-pressure tactics on you to make a profit. CarMax makes it hassle-free, transparent, and fair. I will definitely keep coming back here. Highly recommend working with German (tho I'm not sure if you can request for him..?) -- I'll definitely be returning!

    WILL SELL YOU VEHICLE WITH POOR QUALITY TIRES!!!!!! NO REGARD TO YOUR SAFETY!…read more STAY AWAY FROM CARMAX ESPECIALLY BUENA PARK location. STAFF IS FINE SELLING VEHICLES AT SUBPAR because it falls within their BS policy. NO "GOOD FAITH" practices!!! Should have read their reviews before going in. Seems i'm not the only one that had issues with tires after purchase. Was smart enough to take vehicle to personal mechanic right after purchase to make sure vehicle wasn't a lemon. My trusted mechanic is the ones that found the cracks in tires. I knew the tread was subpar...but add cracked tires and it was concerning as I have long commutes for work. Called twice only to be told I'd get a call back and ghosted. So I drove back to buena park to speak to service manager. My concern was brushed off multiple times and they kept trying to show me how the treading met their policy requirements for "just good enough to pass." I kept telling them I was concerned about the cracks..not the poor quality treading. Employees/managers claim their policy BS rather than show "good faith" in actually resolving the issue. I was told "just return the vehicle"...as if the process of finding a vehicle, dealing with paperwork, wait time, and insurance was something i wanted to do all over again after thinking I finally secured a vehicle. The transmission never got flushed either..so I spent out of pocket to do that and new set of tires. Typical act nice enough to get you through the papers and then leave you high and dry if you have any issues. As a female the male staff treated me like I was an idiot and kept brushing my concerns off. I've had better experience at private dealer, but i guess to be expected from big name company.

    House of Imports

    House of Imports

    3.3
    (1.1k reviews)

    Recently purchased a certified EQE350. Worked with Alexis from start to finish. Couldn't be…read morehappier. Never felt like I was in a car dealership. No pressure, no upsell. There was a crack on the front grill and Alexis convinced her manager to get that fixed as well. Do yourself a favor and ask for Alexis if you want an honest and hardworking sales rep working on your car purchase.

    Everyone here is rude and disrespectfu! There is no…read moreprofessionalism or kindness to their long time customer. I went in for an oil change and there was a misunderstanding in terms of my gap issues "free oil change". Sabrina M. Had a bad attitude from the moment she walked up. 9:45 am and she looked beat down by life. She was RUDE!!! She didn't even say hello or smile! When the issue arises instead of explaining to me the problem she told me to call and let them explain. I asked for a supervisor they supervisor was out. There was no one else to help. I asked another worker for help and he directed me back to Sabrina. I went out the dirty make shift office door to call and see what the problem was with my "free oil change" and upon my return Sabrina was sitting there with the rest of the crew talking about me. She looked scared when she saw me. I again asked for a supervisor. I went ahead and canceled the appointmen. I called Fletcher Jones in New Port and they said come on in we got specials for you and we will treat you as a valued customer. My oil change is done. No thanks to Sabrina and her crew!! Stay away from House of Imports they are all disgusting!!! DISRESPECTFUL AND RUDE!!

    BMW of Buena Park

    BMW of Buena Park

    3.2
    (1.5k reviews)

    I had an excellent experience at BMW of Buena Park and highly recommend them. My salesperson Jose…read morePortillo was fantastic -- persistent yet never pushy, always responded very quickly over text, and was extremely friendly and genuine throughout the process. He was dedicated and worked hard to put together a deal at a price we could all agree on. Ross, his supervisor/manager, was also very helpful and came over to introduce my wife and I to the BMW family. He was just as nice and genuine, with zero pushy sales tactics. We alI had a good laugh and enjoyed chatting with him! The send-off of the car was especially memorable. I really appreciated the dealer putting my car in an almost photo-booth type setting to capture the moment -- brilliant touch! I live a bit further away and am much closer to Sterling BMW as well as numerous other dealers, but I chose BMW of Buena Park based on the reviews and our initial experience. You should too! I absolutely love my new BMW, what a gem! Even my wife is happy with it, and believe me, she's not the easiest to please haha. Overall, it was an excellent experience from start to finish. 10/10, would definitely recommend! Thank you BMW Buena Park -- that's how it's done!

    Services Department: I took my 2023 x1 for service and it was determined that my front brakes…read moreneeded to be replaced. I accepted the service and my brakes were replaced. It was a few days later when I realized the rear right hubcap had fallen off without me noticing. I've had my car since February 2026 and I never had issues with my hubcaps, until my vehicle was serviced at BMW Buena Park. I took time off from work to take my car in on July 24 to determine what resolution BMW Buena Park can provide and they advise they would look into footage and get back to me. On 8/5 and again on 8/8 I followed up and til this day, 8/17 a resolution has not been provided. Very disappointed in the customer service that BMW Buena Park has portrayed.

    Carstub

    Carstub

    4.6
    (791 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    Auto Networx - carbrokers - Updated August 2026

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