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    McKenna Porsche

    4.2 (494 reviews)
    Closed 9:00 am - 7:00 pm

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    Services - McKenna Porsche

    Auto steering and suspension repair

    Auto transmission repair

    Oil changes

    McKenna Porsche Photos

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    Reviews With Photos - McKenna Porsche

    Porsche Taycan
    Andre S.

    We started talking to Salman Ali on Friday afternoon. We gave him specific details about what we wanted and what we had currently that we were looking to trade. By Saturday Morning Sam had connected us to Lauren the Sales Director and not only were we able to get the car we wanted, we were able to get the value for the trade we wanted and a price that was great. When I tell you being able to finish so many uncomfortable parts of the car buying process over the phone was the best thing ever! The willingness to not waste anyones time. Just amazing. We didnt even have to Reschedule our dinner reservation! Go to drive on pch straight to laguna :) Thanks again Sam and Lauren

    Winston L.

    I've had consistently terrible experiences with McKenna Porsche's service department. While my cars were in their care, both of my 911s were damaged. The first incident left a deep gash on the rear taillight and bumper -- they simply polished it until it looked passable instead of properly repairing it. The second incident occurred when they drove my car into a sloped driveway and completely destroyed the front bumper. On another occasion, they returned my 911 with the seat recliner pull tab completely ripped off. I've brought my car in multiple times for rattles, and each time it's returned with no improvement whatsoever. I've gone through three different service managers already because of their constant staff turnover. My current service manager is Isaac, but communication remains poor -- I constantly have to chase them for updates and rarely get timely responses. To make things worse, one of their pickup and drop-off personnel once told me to "stop playing games" after a simple miscommunication about my address. This is hands down the most unprofessional and careless Porsche service center I've ever dealt with. If you value your vehicle, time, and professionalism -- take your business elsewhere.

    Excellent experience at McKenna Porsche. [[HIGHLIGHT]]The customer service throughout the dealership was professional, welcoming, and attentive.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Special thanks to Jenny, my service advisor, for being knowledgeable, communicative, and making the process smooth from start to finish.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Geraldine was also wonderful and very helpful throughout my visit.[[ENDHIGHLIGHT]] I also want to recognize the outstanding service from the loaner department, especially Rolando and Mia, who made everything quick, easy, and stress free. [[HIGHLIGHT]]Overall, a great team and a dealership that truly values customer experience.[[ENDHIGHLIGHT]]

    Before photo of the defect.
    Sammi W.

    Brought my car in a few weeks ago with the seat leather issue that they are not holding accountability for and now the same seat backing is falling apart. Emailed the service advisor Jenny and the Manger Mel regulating this issue and they don't reply because they don't want to fixs the seat that they ruined. Unprofessional and I would advise everyone what poor customer service and unreliable company McKenna Porsche has been come so beware!

    2025 Turbo GT
    harley ..

    Purchased a 2025 Cayenne Turbo GT. Amazing team. They had the right car and knowledgeable team to make the experience memorable.

    Porsche Delivery at PECLA.

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    2 months ago

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    2 months ago

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    24 days ago

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    3 months ago

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    Hudson W.

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    26 days ago

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    9 months ago

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    20 days ago

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    23 days ago

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    2 months ago

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    25 days ago

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    5 months ago

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    9 months ago

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    Hudson W.

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    2 months ago

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    5 months ago

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    3 months ago

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    10 months ago

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    3 months ago

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    1 year ago

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    1 year ago

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    3 months ago

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    4 months ago

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    2 months ago

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    4 months ago

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    2 months ago

    Great service and support from Mel. Highly recommend the staff, expertise, and location.

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    5 months ago

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    5 months ago

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    5 months ago

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    5 months ago

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    6 months ago

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    11 months ago

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    7 months ago

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    4 months ago

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    2 months ago

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    5 months ago

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    5 months ago

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    2 years ago

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    10 months ago

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    5 months ago

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    5 months ago

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    5 months ago

    Absolutely great service! They are always on time & always have a loaner for me. Mike gives excellent service.

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    Page 1 of 13

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    Review Highlights - McKenna Porsche

    When I grow up I am going to buy my Porsche from McKenna Porsche because John Sandoval was the sweetest man.

    Mentioned in 47 reviews

    Read more highlights

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    Downey Car Care Center

    Downey Car Care Center

    4.2
    (838 reviews)

    I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

    Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

    Refined Auto Repair

    Refined Auto Repair

    4.8
    (121 reviews)

    I needed to replace my front and rear brakes on my 2018 Equinox. I received many different quotes…read morefrom other mechanics, quoting me over $300 for labor only. I reached out to Refined Auto with the same request, and it was a more reasonable price, especially since I had no idea if I needed to do anything to my rotors. My dad was present while Cesar worked on my car, and my dad gave me such a glowing review of how Cesar worked. My dad has not been able to stop talking about how Cesar did an amazing job on my car, how clean he works, how he keeps his tools, and his communication. My dad was so impressed with the quality of work Cesar provided on my car that he decided to get a quote for replacing his rotors. When Ceasr finished on my car, he let me know that my brake fluid was not in good condition. He drained my brake fluid and replaced it with new fluid. He explained to me in detail that brake fluid should not be topped off. I had no idea, and apparently, my dad didn't know either, and we had topped it off because it was low. Now, I know, for future reference, that when it's low, I should replace my brakes. I appreciate the work that Cesar did on my car and his communication. I will absolutely use his service again and recommend him to friends and family.

    First time using a mobile mechanic to get out a stuck pcv valve. He got the job done. The reason…read morefor 3 stars is that while doing the job he ended up breaking one of the clips that hold the wires and didn't even tell me that it happened. Nor did he show up to fix it. Update: he did end up fixing it a couple of days later

    Top Line Automotive

    Top Line Automotive

    4.4
    (79 reviews)

    I took my car in a few weeks ago for an oil change and quote for new brakes, and then took it back…read moretoday to have the brake service performed. on both occasions Zeph helped address my concerns. during the oil change they performed a vehicle inspection and provided a link with images/videos of all the listed concerns triaged by most critical. it provided a lot of context and provided so much transparency on what was worked on or needed work; the link allowed me to share with my boyfriend (car owner) the findings as well. when i came to pickup the first time, Zeph gave me the run down on all the findings but one thing stuck with me: he said my air filter was dirty and could use a replacement, but added that i "have hands and can probably figure it out"; "i don't think i need to charge you to have me do it". and he is correct! that small exchange let me know my vehicle was in good hands. often times, especially as a woman, i have mechanics try to upsell me on small items that i can (and have) replaced on my own, or that weren't truly safety critical items. Zeph didn't try to upsell me on items or make me feel inferior for having any questions - he was honest and professional both times, and i look forward to continuing my business with him. all together the service has been stellar and the price has been a great value for the quality of service you get. the photo inspection report alone help put me at ease because i didn't just have to trust the mechanic's word - he showed me, and documented it all.

    I visited several local auto repair shops, including Lexus of Cerritos, to fix the liftgate on my…read more2019 Lexus NX300, which wasn't working. Neither the remote control nor the power button could open it. Other shops suggested the problem might be with the shocks, motors, electrical wiring, or a combination of these. However, Zeph referred me to the relevant pages in the owner's manual that explained how to turn the PBD on if it was off. By following these instructions, I activated the PBD and was able to open the trunk using both the remote and the power button. My experience as a client was excellent--not only due to the technician's expertise, but also because of their customer-focused approach in helping to find solutions. I highly recommend Top Line Automotive.

    McKenna Porsche - autorepair - Updated July 2026

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