I do not recommend purchasing a vehicle from Lahti's in Leominster MA. We purchased a new vehicle…read morefrom them May 2025 and have had poor service from the get go. There is no communication from them. We asked if needed a bank check or anything to complete the sale. No one got back to us. After the purchase they said they would call us when we can bring the jeep in for an inspection sticker. No one got back to us. We were told the registration would be sent to us. We have not received it still. We've called and emailed them to find out more information. No one got back to us. This dealership makes the process of buying a new car even more difficult than it has to be. I cannot recommend using them for any future car needs.

I've called multiple times and promised a call back to no avail. Where should I begin... I…read morepurchased a new jeep three months ago with a broken windshield that I mentioned multiple times and was told the manager would call me back... they didn't.... I also mentioned I never bought a vehicle without a packet with the copy of the loan agreement... which I still don't have. Furthermore, I never got a copy of the extra 35$ a month coverage I got through Lahtis as if I never even purchased anything... never in a million years would I purchase another vehicle from this place or recommend any of my friends or family! 50k and I get the old he haw!!

Alpha Auto got my car in & finished fast for a tire issue, which they fixed and didn't charge for!…read moreGood people

This biz sells lemon cars. This biz closed and then reopened recently. the employee who sold the…read morecar to me was incompetent, unprofessional and a weasel. The police need to take action. If I could post the text screenshots, I would. They do not stand behind their own warranty, they illegally try to get around the MA Lemon Law. They don't understand their own paperwork (this was shown to me when they failed to actually help me). Don't let the reviews fool you, they aren't real.

I have been going here for years. Not anymore.I called and left a message to schedule an…read moreappointment and no one called back. I finally got a hold of the owner on the phone and dropped my car off. Never called me to tell me what's going on with the car. Never answers the phone or returns messages. Kept the car over the weekend with no phone call. I will not be using them anymore.

Absolutely the best mechanics in the area. Have always had respectful, helpful and honest service…read more Glad to have found them over 10 years ago and will recommend to everyone!

Five stars! I was referred to them by my Honda dealer ship for a exhaust system issues and a…read morecracked manifold on a 10 year old Honda with less than 100,000 miles on it. Matt and his team did the necessary repairs at a wonderful price. They explained the process and the car was ready in less an half a day. YOU WILL NOT GO WRONG USING QUALITY MUFFLER. i would given them 10 stars if I could. Quality work and reasonable prices.

Honest service at a very reasonable price. Great team. There can be a wait to get in but the staff…read morehave been able to get me in more quickly for urgent repairs at times to make sure my cars are safe. They must have a loyal clientele. I've been going there for over 10 years and have never been disappointed. They take care of what is necessary and don't try and upsell like the dealers. In other words, they don't make stuff up. In fact, they've saved me many hundreds and sometimes well over a thousand dollars after going to a dealer that kept on finding stuff wrong with my car during oil changes. They don't change oil. I always consult them for a second opinion, and when it's an issue they can service I get it done there.They've saved me a lot and do it right. My cars run well.

just bought a car from this dealer and had a small issue with the title…read morewhich Delayed the delivery date a couple of weeks I spoke with the owner John who assured me he would get it straighten out as quickly as possible and that he would take this extra time to go over the car and make any needed repairs and adjustments The team there went above and beyond to make sure the vehicle was in tip top shape when we picked it up we were very impressed to the attention to detail to assure we would be happy with the vehicle, it showed that they care and take great pride in what they are selling you, my wife and I are very pleased and are enjoying our new to us vehicle we will certainly recommend US motors to our friends and family, good cars fair priced great service so thanks to John, Allan and Guinnin Rob & Nery Boston Ma

Wish I could give this place 0 stars, they sold me a lemon. The worst car ever. I bought a Mini…read moreCooper here in October 2021, the DAY I got my car, my battery was dead. I asked Nelson, the man who sold me the car, to pay me back for the battery change, it took him THREE MONTHS to reimburse me. Also, note that the battery was from 2016!!!! He didn't even check the battery before selling me the car. Now my car, I've had it less than a year, has a hole in the engine. That means a 5000$ fix, basically as much as I payed for the car. Tried calling them, and they are not being professional about this, and frankly quite rude.

I waited about a year and a half before writing this review because I wanted to see how the work…read moreheld up. Unfortunately, after seeing recent reviews, it looks like my experience wasn't an isolated incident. I brought my 7th-generation Honda Civic in to have all four speakers replaced and a new head unit installed. The owner recommended speakers from his shop and suggested a radio that would improve the overall sound, so I trusted his recommendations. When I dropped the car off, an entire day went by and only the rear speakers had been replaced. I was then told the speakers I had chosen were defective, so I had to wait another day before he even began working on the front speakers and radio. After spending around $1,000, I expected quality work. Less than six months later, the front speakers started cutting in and out. About a year later they stopped working completely. I also ended up chasing a parasitic battery drain that killed my battery, leading me to replace it before discovering the real issue. An automotive electrician later found corrosion in the speaker wiring and wiring leading to the doors, along with poor installation work. None of these problems existed before the shop worked on the car. Looking back, I should have brought it back under warranty, but after the experience I had, I wasn't confident I wanted anyone there touching my car again. What also left a bad impression was the constant complaining about working on my Civic. A 7th-generation Honda Civic is one of the most common and straightforward vehicles for aftermarket audio work. Hearing that he "didn't want to work on another Honda Civic again" after the job was finished was unprofessional and didn't inspire confidence. Sun & Sound just doesn't feel like the same shop it was when they were located in Worcester. Based on my experience, I won't be returning.

I was unsure where to go to get my Car Starter Problem as it just stopped working…read more A Friend said go to Sun and Sound in Auburn. I went in and told them my Problem. They diagnosed the Problem in a matter of Minutes. Then the got it up in running a short time later. I Asked how much do I owe You and they No Charge. They told Me when You need something else come back and see Us. I can highly recommend Sun and Sound just as I was sent in their direction.

I've been a customer at Greasy's for three years, and Pete and Ethan are truly the best. Whether…read moreit's oil changes, new tire installations, brakes, or anything in between, their expertise and the quality of service they deliver are unmatched. The value and consistency I've received keep me coming back every time. From keeping up with the maintenance on an older vehicle then transitioning to a newer vehicle, the guys will always be who I trust with my vehicle.

Not only did they never repair my car because problems please don't bring your car they don't know…read morewhat they're doing.. I picked up my car one day and they forgot to put pots back therefore I had to call AAA when I drove it. It cause more problems can practically destroyed my car because of their incompetence. How would you like a mechanic that not only fix the problem that they said they did but then left parts out. Which caused more problems. I had to get rid of the car because they didn't know what they were doing please don't bring your car there

They made it right, no charge…read more I needed replacement tires and bought two used tires from Martin Tire. They looked good and they were on the car in under an hour. Unfortunately, they had a leak and had to be topped off every couple-a-three days. I couldn't go back for two weeks but I brought them back. I had lost the receipt, but they made it right. In under a half hour they had fixed the problem and with no additional charge I was back on the road. I couldn't recommend them more.

Brought my car there last year to charge the AC. Never checked it first. Charge lasted a few days…read more Brought it back they said it was either the condenser or compressor. I Brought it to another mechanic and he filled it let it stand overnight nothing wrong with it. Wouldn't let them fix a tricycle