1. Martin Tire & Auto Repair

    1. Martin Tire & Auto Repair

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    Worcester, MA

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    Martin Tire & Auto Repair

    3.2 (41 reviews)
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    Services - Martin Tire & Auto Repair

    Auto brake repair

    Auto exhaust repair

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    Reviews With Photos - Martin Tire & Auto Repair

    Drew N.

    This used to be my go to place for not just tires but for repairs as well. My last experience has left a very dissatisfied flavor in my mouth. Such a bad taste I do not plan on returning. I brought my VW down for a timing belt, brakes and to diagnose and fix an issue with my cooling fans. Chuck at Martin Tire told me they could do the repairs no problem and quoted me a price that was great for the timing belt and the brake price was just a hair lower then the dealership. The fan would need to be diagnosed before a price could be calculated. I scheduled an appointment and brought the car down. They had my car from 8:00 - 12:00 when I got a call from Chuck telling me they don't have a tool they need to do my timing belt and won't be able to complete the job. He said they can still do the brakes and fix the cooling fans. Figuring I could get two of the three items fixed I said go ahead. At 2:00 I got a call from Chuck telling me my brakes were done and car was ready but that they couldn't diagnose the cooling fan issue because again they didn't have a tool necessary to fix it. This frustrated me since they had my car all day and the two things I really needed fixed he had failed to do. Why take a job if you don't have the tools. When I arrived at Martin Tire to pick up my car what was supposed to be a 500$ brake job was suddenly 650$ with no call to say that the cost would be higher. He went on and on about having to replace rather then turn the rear rotors. I paid the bill but left very disappointed. Unfortunately it didn't end there. I am rather handy rotate my tires myself, I tried to do so the following weekend and discovered that they had put the lugs on so tight that I snapped a craftsman tool trying to take them out. I returned to Martin tire and explained that I couldn't get the lugs off. I started out very calm. He barked at me that he put them on at the factory specs of 85 - 90lbs. I politely explained that I don't believe that to be the case since I couldn't remove them. I explained that if I got a flat tire I would have had to have the car towed since they wouldn't budge. He finally relented and said he would loosen them up. I asked him if he wouldn't mind just swapping the tires front to back since he was already removing them and I couldn't do that myself last weekend because they had been over tightened. Incredibly he told me I would have to pay for that. At this point I was past pleasantries but politely reminded him of the many people I had referred and the many trips that I and my family had made to his store. I was loud enough that employees and other customers all stopped and watched. He again was disrespectful and I persisted that I was a less then satisfied customer. After several minutes of a back and forth show for all those around he relented and agreed to swap them. While my experiences prior to this trip had been for the most part good I should have heeded my friends advice to avoid this shop after they sold him the wrong size tires and refused to rectify their mistake. Rest assured I will not return and for tires or any repairs.

    Lowered a bit.

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    5 months ago

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    1 year ago

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    3 years ago

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    4 years ago

    Helpful 1
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    14 years ago

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    12 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    9 years ago

    Needed a patch for a tire. Quick and kind, but $30 is steep for a patch, I've never paid more than $15 for the same thing anywhere else.

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    9 years ago

    Got 4 winter tires, mounted ad everything for a great price. Great customer service, will be back and would certainly recommend!

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    7 years ago

    Trusted and reliable . This is where I go to for the needs of my 2019 Honda CR-V and my husbands 2017 VW .

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    13 years ago

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    13 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    9 years ago

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    10 years ago

    Business owner information

    Photo of Chuck R.

    Chuck R.

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    10 years ago

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    11 years ago

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    14 years ago

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    14 years ago

    Cheapest, fastest (like 30 minuets) Best. Not crappy Town Faire

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    12 years ago

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    8 years ago

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    10 years ago

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    Chuck R.

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    8 years ago

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    8 years ago

    Quick service, fair priced. My first stop for my auto tire needs.

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    12 years ago

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    13 years ago

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    13 years ago

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    10 years ago

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    Chuck R.

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    10 years ago

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    Chuck R.

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    12 years ago

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    12 years ago

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    12 years ago

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    13 years ago

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    12 years ago

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    8 years ago

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    10 years ago

    Very friendly and helpful service. Called and was told to just stop by. All work done quickly and efficiently. Would highly recommend.

    Business owner information

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    Chuck R.

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    Page 1 of 2

    Ask the Community - Martin Tire & Auto Repair

    Review Highlights - Martin Tire & Auto Repair

    Mike and Chuck are friendly guys.

    Mentioned in 4 reviews

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    Ken Jones Tires

    Ken Jones Tires

    5.0
    (1 review)

    We live in snowy New England, and during our most recent snow storm, our snowblower's 2 tires, fell…read moreoff the rims. The timing couldn't be worst! It was obvious to me that whoever assembled our relatively new snowblower, failed to seal the tires correctly onto the rims. I called around to a few local tires places and I was told by most of them that they would be unable to mount the tires today and they could have them ready by tomorrow. I needed to find someone who could help me today....I had to deal with the snow soon since we are a retail operation. I was referred to Ken Jones Tires by a friendly salesman at Tire Warehouse on Grove Street. Not only did Ken Tires mount the tires on the rims while we waited, they didn't charge us for the small repair. I was blown away!! I wasn't expecting to get this free of charge and I would have been just as happy with the service I received had they charged us the $20 or so to mount the tires. Customer service is a lost art and most retailers don't place any focus on it. If you are in the market for tires and value customer service, give Ken Jones Tires a call or stop by their store on Chandler Street. -Tuckerman Hal / Massachusetts Symphony Orchestra (Operations Staff)

    From the owner: We are a the experts in the Farm, Industrial and Specialty Tire and Tire Chain markets since 1939…read more Authorized distributor of Carlisle, Goodyear, Titan, Firestone brands as well as many import brands. Foam Fill Tire Flat-proofing We ship nationwide. www.kenjones.com

    Goodyear Auto Service

    Goodyear Auto Service

    2.6
    (39 reviews)

    Great attitude and customer service good quality service and prices I would highly recommend this…read morebusiness

    (HE GAVE ME THE FINGER ). There was a noise coming from right front passenger. I Made an…read moreappointment. The girl wrote down passenger front noise. also, I told her when you put it in reverse it makes the noise.so they do the work. I bring it back and I told them it's still making the noise. She said I have to wait two weeks for an appointment. I'm thinking OK I just paid day before.I asked them if they could just listen to it while I back it up. I didn't want to leave there until someone listened to it. She said it would take a a really long time . I said I'll wait. Five minutes later some kid comes out. I asked him if he was the one did that worked on it. He said yes,.I backed it up. He listened to it. He said yes I'll put it up on the lift . He says it's .the right side the passenger front . and I said that's why I came in .then why isn't it fixed. well we must've missed it. I said missed it? well, did you take it out for a test drive? He said yes. I said did you back it up? He said no. I said I told the girl and she wrote it down in her notes that you need to back it up that's where the noise was coming from he said I didn't know that .I said what do you mean you don't know? I asked him if he checked the right side he said yes .If you checked it why isn't it fixed? I repeated myself he said I must've missed it .I walked away. He walked away. I turned around and he gave me the finger. And I said did you just give the finger and he said yes. With a big smileAnd they were all laughing. I will be calling the Better Business Bureau tomorrow morning. there was people sitting behind the desk LAUGHING (I will be calling the BETTER BUSINESS BUREAU BRIGHT AND EARLY TOMORROW )

    Martin Tire & Auto Repair - tires - Updated July 2026

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