Dear Arthur, We just wanted to thank you for the wonderful…read morejob you did on our 2013 Lexus. All entire top panels was damaged by acorns and was looks horrible on my shiny black car. We weren't sure how someone could get all those dents out but you did it. I have good time by watching how Arthur perform his art and communication with him just so easy. Seams like this professional knows what his doing. P. S. I saw myself many negative reviews about really good businesses but so many wrong people's with paranoia posting those post and confusing others.

Can't get through-When you call, an answering machine picks up. You are forced to leave a message…read moreand send photos (which is OK) but I never heard anything back over a week. It's tough when you want to give someone business, but they don't let you!

Awesome. No offence but not what I expected of "used car salesman" feom the time we drove in we…read morewere treated with nothing but respect! Don (I am pretty sure that was his name) listened to what our needs were and encouraged us to drive several options. We never felt rushed or like we were a bother. In fact we were there on a Saturday a half hour past close and it never even came up they were closed. We were never pressured for our "information" or to "leave a deposit" Mike (the owner) was on site and gave my husband a number for his trade when asked. No bull, just a number. If I HAVE to choose a con it would have to be they are closed Sundays. Like I said "if I had to choose one" lol. So far so good. I would make this my first stop when I am in the market again!

We've used Tony's for several issues over the years and they've always been great. This last…read moreexperience not so much. They replaced the bumper on our truck after we were hit at a stoplight-they secured payment and set up a rental car-when it came to pick up today-they released the truck to us and reimbursed us for the car rental-no sooner did we drive away-we noticed the lights on the tail gate were not seated. contacted Tony's and he knew exactly what was wrong-even though the day before we were told they would double check everything prior to pick up today-apparently that didn't happen. We were told we'd get a call when "one of his guys came in"....the business closes at 12pm and since its 1:30pm and still haven't heard anything -I'm sure we won't be today. Disappointing -would have just taken some communication on the business' part-we're reasonable-but won't be back.

Just bought a 2002 Cadillac Deville that's been sitting for a about a year so I brought it right…read moreover to Tonys Collision to get the odds and ends fixed so I can pass inspection. They fixed the regulators and all the switches in the car doors so that u may use my windows, they replaced a leaky break line, spark plugs,valve covers and AC charge. I'm very happy with the service I get when I come here.

Staff always helpful, this yard doesn't disappoint I'm always able to find what I need.read more

I love Sam's. The staff are very friendly and helpful. The yard is just what you would expect…read more Wear boots but they keep the yard in good shape. A great selection of all brands. I have even seen a rare model or two here in the past. The pricing is very fair if not cheap. They also buy vehicles which is nice if you need to retire a car.

Charlie in service is top notch. He made sure I had a rental car and entire warranty process was…read moresmooth. Thanks again Charlie.

If you want a dealership that actually cares about their customers and is fair, this is the place…read more I have purchased many vehicles from them and Sean has been amazing to deal with.

He does a quality job he's Fair he does not mess around he'll tell you the way it is but I love…read morethat cuz he's honest and he does good work but it's good prices I recommend it to anybody

Reading the Google reviews it is decided upon to speak. Two disabled women( mother /daughter)…read morepurchased a car from this location. Entrusting his word on why a vehicle was purchased to begin with. vehicle was purchased asked is she all set , was told all good. Asked for Carfax even. Now the issue that has been complained about from time of purchase has not been fixed. Mind you months have gone by but vehicle hadn't been driven steadily due to emergencies finally get it to shop after driving her as initially had been directed by mechanic , first approach was what's wrong with it , I stated that light was still on and ,she sounded crazy , mechanic replied his mother has lights on her vehicle , I further tried to explain mind you I have issues with my voice box so I do have issues with speaking well as trying to explain what's wrong the motor sounds crazy with a knock and the light on the dash(tire pressure). I'm trying to explain yes the tire pressure light is on but when I take it on highway tire light flashes , then stays solid then shimming starts (speed around 58) mind you I have taken pictures and I believe even video displaying what I'm trying to say...,I'm sternly told this has nothing to do with that , I said look I'm trying to explain what I'm experiencing, **I didn't know what to do his eyes fluttered and actually scared me ** Kept saying has nothing to do with that I said Ok I was shown a box of pieces I can't remember the name but tells me they go so quickly he gets them used at junk yard. Trying to continue to speak the issues in extreme heat with my health issues no good...continuing I smile jokingly stated well "as momma said, if I have to take it elsewhere I'm sending you the bill" I laugh, he said what your not gonna threaten me get the "f" outta here , mind you mother sitting in car hearing this in disbelief... he starts arguing with me , you've had the car for 7 months I try and yell my point I'm not in best health he says " I didn't tell you to be so sickly" you know what get the fuck outta here blah blah blah yes I did try and yell back, as he says in other reviews he has video and sound , I wouldn't mind seeing it explaining my body language at least, or anything I was able to say , cause my voice was sure half absent. I feel very offended, have been nervous since this episode... His business practices with women, getting that upset vulgar, are not good for disabled women ,people in general. My car was never fixed from time of purchase, and the nastiness he spewed to a friend trying to even get the part name , so I could go through someone else knowing the part is I can't. He say she say BUT bottom line hard earned money given not feel secure with a purchase.

I would like to give Kelsey Legeny and TJ a big shout out we recentley bought a 2023 Dodge…read moreChallenger from Imperial Cars in Mendon , Mass. Kelsey was great she treated us like royalty, she was kind, patient and thoughtful. TJ was very helpful in helping us hammer out a deal . It was a nice experience and I would definitely tell alll my friends and anyone listening to find your way to the best car lot in Mass. Again a big thanks to Kelsey and TJ , good job guys. Thanks again.

I was looking for a new car and planned to trade in my 2013 Toyota Avalon with only 78,000 miles,…read morewhich was in excellent condition. Kelley Blue Book estimated the trade-in value at around $9,500-$10,000. This dealership told me that Carfax showed the vehicle had been in an accident prior to my purchasing it in 2015, and because of that, they were only willing to offer me $6,000 versus the $9,000 they originally told me. Then they were extremely pushy wanting to make the deal ASAP. Fortunately, I still had the original Carfax report from when I purchased the car, and there was no accident listed on it. I felt the $6,000 offer was an extreme lowball, so I decided to take my business elsewhere. Their loss! I purchased my new vehicle elsewhere as well. I'm very glad I did. Another dealership gave me $10,000 for my trade, and they sold the Avalon within days. I believe it was listed/sold for somewhere around $18,000. My advice: Do your own research and get more than one trade-in offer before accepting what a dealership tells you your vehicle is worth. In my case, getting a second opinion made a $4,000 difference. I would not trust this dealership with a trade-in.

I was looking for a back door for my car. It was a hard to find used part, not many of my older…read moremodel Toyotas in salvage yards. I was all set to give up. Phils did not have my part, but found it for me in another salvage yard that would deliver it to my mechanic it RI. Thank you Henry and Wayne at Phils!