Murphy Mobile Mechanic Service is Excellent and a life saver…read more One day my girlfriend's car didnt start. I thought it was the starter based on what I was hearing. But I wasn't 100%. So my girlfriend was going to take it to a shop and was quoted over a grand. So Instead I looked on yelp and found Murphy's and requested a quote at about 10:50pm on a Friday night. I got a text to my cell phone at 11:02pm just minute's later!! He asked me what I heard and he agreed that it sounded like the starter. He got all the information about the car and said he would contact me in the morning. The very next morning he called me and got the part and was headed over to my apartment to help. He got here quickly and tested to make sure it was the starter before he installed it to save time and money. And got it installed and ready and working perfectly in about 30-40 minutes. He charged us for the part he brought for us and the labor and we ended up paying around 600 bucks when we would have been paying at LEAST twice that at a shop, and we didn't have to worry about towing the car to a shop or anything since he came to us. We were extremely happy and I'd recommend him to anyone. I believe his name was John, If I'm incorrect I'm sorry lol. But he was very good, quick, knowledgeable and convenient. I took his business card and will definitely give him a call for future issues.

From the owner: We do basic vehicle repairs where and when you need them done. We come to you! For a fraction of…read morethe price compared to other mechanic shops. Quick and easy.

It is hard to find a great mechanic and one that is trust worthy. Kortney the manager/owner…read morefollowes up immediately after all services and then continues to as typical vehicle maintenance are upcoming for both of my vehicles. I felt the price was fair for the service. I received a very detailed report with photos and documentation of itemized needed items and things that I were good. I will continue to seek my maintenance needs from this business. Highly recommend!! They also give you a car fax report for life of the car free! I also get checks in the mail for money off any services.

They are so wonderful! Always so friendly and willing to help, I can't appreciate all that they do,…read moreit's a very pleasant experience especially when having to deal with the increased stress of car repairs, thank you for all that you guys do!

Performance Automotive is a family owned business; the family operates the business knowing that…read moretheir livelihood depends on their name and reputation. I've been a customer for over 15 years because the McClaskies have earned my business over and over-- they do good work that's right the first time; they're master technicians & know what they're doing; they're honest-- they're friendly & are priced fairly. The second or maybe third generation is working now... they're not going anywhere, if continuity & consistency matter anymore. JP Burns

Had some issues with my AC and Kurt and his team were able to diagnose and fix the issue with ease…read moreand within the time frame he gave me since I chose to wait. They charge you for their work and they do a thorough job to make sure you don't have to come back for the same thing, something you want from your mechanic! I highly recommend!

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

Very professional and responsive. Repaired the plate under my car at a fair price and came to me.read more

Never showed for scheduled appointment and then made ridiculous excuses about why. Never ever rely…read moreon this "business "

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

I have been coming here for years and I always get great service. My first experience with them…read morewas when My Jeep wasn't running right after I had just repaired it at another shop. I brought it in to Bill's only to find out that the spark plugs were the incorrect ones installed by the previous repair shop. Once it was fixed, my Jeep ran beautifully. I have coming here ever since. The staff is friendly and the mechanics are ASE certified. They keep me updated on the status of my car and will work with your budget. New: download the app which you can schedule an appt, they have a rewards program, a frequent oil change program, and most importantly repairs come with a guarantee. I highly recommend you go to here to have your car repaired.

I will NEVER use Bills on Broadway again. Overpriced and charge for services not being completed…read more Took my vehicle there last summer and this spring for AC issues. Both times they said they couldn't find a leak, recharged it and replaced the lines. Charge only held less than a month this year, so took it back for a third time. They now said I had a cracked condenser and only noticed it when they took off the plastic shroud that covers it up. So the past two times they did NOT do a complete total A/C inspection after they said they did, and cost me a total over $2,000. They said to recharge and replace the condenser would be another $2000. Went and picked up my truck, took it to another local automotive shop, and fixed it for $800. Please be careful with this shop.

They came to replace my oil filter housing after another mechanic put a slit in it…read more After housing was installed he refilled coolant only to have forgot to replace a hose causing coolant to leak out. I thought coolant leaking day 1 and day 2 after repair were from when the hose was forgotten but NO, I now have an overheating engine, coolant leak and they claimed to be coming to look at it for 2 days (now going on the 3rd day) and still haven't showed and have not communicated anything else for days! Not only that but wanted to charge me for parts to fix it even if it was their error. Then wanted to charge me $100 for diagnostic if it turned out not to be their error (which how would that be if it wasn't leaking before they touched it...1st mechanic touched NOTHING on that side nor did he remove anything involving coolant yet they tried to pass blame stating it could have been done before they came. Now it's 3 days before Christmas and I'm stranded in OH and can't get back home to NC! BAD BUSINESS! Only one star because I had to.

From the owner: We care about your car's health! Hello, The car clinic here! Your reliable car doctor offering…read moremobile repair services and emergency roadside assistance . Ase certified master auto technician with over 20 years experience!! Receipts and warranty included we can do it all from brakes and rotors to engine repairs transmission repairs, sensors, Diagnostics whatever it may be rest assured your vehicle is in safe hands Tons of references and returning customer. Don't be afraid to contact us today 614-432-2780 text year make and model and what your problem is for an estimate! Diagnostics start at $75 and pre purchase inspections start at $125