I dropped off my car here for a diagnostic concerning a fluid leak. The next morning I received a…read morecall back, assuring me the cause of the leak was a simple loose oil drain plug and oil filter, the issue was totally fixed, and it was no longer leaking. I picked my car up to find, after only 30 minutes of being home, that there was still a leak. I called and the man said it was "residual" and to run it through a car wash and it would be fine. I did as he instructed, but it continued leaking. I took it back to them that same day, and when they looked at it again they said it "looks like" the leak is coming from the oil filter, but likely wasn't the filter itself, rather it was the part the filter connects to on the engine. They were willing to replace that part for $500, and when I asked "but you don't know if that's actually going to fix the leak?" he said no. I spent $75 for the "diagnostic", $22 for a car wash, plus about $50 in Uber rides over the course of 24 hours and still never got an actual diagnosis for the leak. These guys are willing to load up the parts cannon (with your money, of course) and just start shooting. Biggest waste of time and money. Do not take your car here unless you are willing to spend entirely too much for them to only guess what might be wrong with your car, instead of simply cleaning the engine, adding some dye to the oil and looking to see where the leak is coming from - otherwise known as performing a proper diagnostic for an oil leak. To make matters worse, I also found a few things missing from my car after I left. It only cost me $50 to replace what was taken, but still, not a good look. It's also worth mentioning that when I took my car back to them for a second attempt at a proper diagnostic, I overheard a conversation between the man I dealt with through this process and another guy who was working there. They didn't realize I had come in yet, and the door between the lobby and the garage was left wide open so I overheard the one say he was going to "bring some of those pre rolls" and I'm assuming they were referring to pre rolled marijuana cigarettes, as I am not familiar with any other type of "pre rolls" that would make sense in the context of that particular conversation. I will never take my car to this or any AAMCO ever again. This was by far the worst experience I have ever had with a large, well known company I previously thought of as reputable, and it was also my worst experience with any mechanic, ever.

DO NOT GO TO THIS BUSINESS! They are shady, and unprofessional, and try to take advantage of you!…read more On April 10, 2020 my wife took her Chevy Tahoe to Dave's Automotive right next door because the vehicle was shaking from under the hood while driving. Dave's advised that it MAY be something with the transmission, and they don't do transmission work, but they recommended that she go to Aamco right next door (across the parking lot). She went next door, and Aamco charged $45 for a diagnostic. They drove the vehicle and came back and said that there were leaks in the transmission, some gears were slipping, and metal shards in the transfer case/gearbox. They gave a quote of $3300.00 for a rebuilt transmission. We brought the truck home and put it in the garage while we were trying to figure out where to come up with $3300.00 and contemplating just getting another vehicle. I then remembered, one of my fraternal brothers owns a transmission shop (since 1987). I reached out to him to have him take a look at it. I took it to him on April 17,2020 and after driving it on I-71 for 4 exits at 80 MPH, he immediately diagnosed that the shaking wasnt from the transmission. He drove it back to his shop and looked up underneath at the transmission and said the transmission was fine and looked great (no leaks). He then diagnosed that the shaking was likely from a misfire. He recommended changing the spark plugs & wires. He personally couldn't replace the spark plugs and wires because he strictly does transmissions. Today April 20th, I had a mechanic family member replace the spark plugs and wires. I bought the OEM plugs & wires, plus I paid the mechanic. Total spent: $140.00! Problem solved. Truck is now riding like new! Also today, my wife and I went back to Aamco to lodge a complaint. The young fella at the desk said he was the manager (I forgot his name). We proceeded to tell him what happened. He kept saying, the transmission is gonna go out unless we do something about the leaks and metal shards. I told him that I took it elsewhere and it was diagnosed by a transmission specialist with over 30 years experience who said that nothing is wrong with the transmission. He kept saying it was. I advised him that he knows good and damn well that the NEVER diagnosed it, and just saw my wife come in alone, and saw dollar signs! This is absolutely pathetic and unprofessional! Another woman in the lobby while we were there said she brought her car in 2 months ago because it was shaking and $600.00 later, she's having the same exact problem. She said it was still shaking the same day she picked it up. At that time they said she needed a different part and would fix it when the part came in. That was 2 months ago and her car still isn't fixed! There's not an auto parts store in America where you wait 60 days + for a part, unless it's a classic car. Her car couldn't have been no more than 6-7 yrs old! This place is shady! THE WORST BUSINESS PRACTICES IN ALL OF CENTRAL OHIO! Not one time did this "manager" apologize or offer the $45.00 back for the OBVIOUS misdiagnosis! He just kept "defending the diagnosis that was given"! But don't worry, I got a really big and loud mouth! I will be placing reviews here on Google and Yelp. I will be sharing this horrible customer experience via all social media platforms and my over 5,000 followers. I will also lodge a formal complaint with the BBB, the Reynoldsburg City Attorney, and Reynoldsburg City Council, as I have a personal friend who currently sits on the City Council. You play checkers, I play chess....

Quick and efficient diagnostic of my vehicle's transmission issue!read more

From the owner: Your clutch is a vital part of your manual transmission. Without a functional clutch, you wont be…read moreable to properly change gears.

Finding a mechanic you can actually trust feels like winning the lottery, and that's exactly how I…read morefelt at Aamco. After the check engine light popped up on our recently purchased used car, we took it to Jay and his nephew, Dylan. They were incredibly efficient, kind, and professional throughout the whole process. Dylan, in particular, provides fantastic customer service both over the phone and in person. It turned out we just needed a new O2 sensor; the price was very economical and the entire experience felt honest and trustworthy. We'll definitely be back!

2013 Ford Fiesta. Told I needed a new clutch. 2 weeks and $3,000 later they said fixed. Check…read moreengine light still on. Still same issue with shifting and clutch sticking. Don't trust them.

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

I was very pleased with the service I received from Hardshift Transmissions…read more I was having transmissions issues and had taken it to a local dealership. This dealership Rd me I would be looking at approximately $2,000 for a used transmission with no warranty or &3,500 for a new one with a warranty. I decided to give this local business a try. I was very pleased to find out a transmission was NOT needed. Instead I found out that mice had made a nest under my hood and in the process had eaten through a number of the sensory wires causing the transmissions issues. What started as a $3,500 job turned into $200 job. Thank you Hardshift!!!

From the owner: Hardshift Transmissions provides transmission and clutch services for regular, performance,…read moreclassic, and fleet vehicles in the Johnstown, OH, area.

Great service, went in for transmission repair. Kissco was very professional and had reasonable…read morepricing. The services was completed within 1 week and I was satisfied with results. He also changed my oil.

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Folks Yelp is not the place to go for automotive advice…read more That said, I just had my 1999 Ford Van Transmission overhauled by A-Team. I'm an aircraft mechanic by trade and I choose this mom and pop shop over the National Chains or so-called factory rebuilt transmissions found online. Excellent communication during the 2 week process with zero complaints. $3500. Just passing through 2000 miles, my tranny shifts better than new. Thanks A-Team!

Took my mom's car in for a free diagnostic and they were very professional and helpful…read more I highly recommend.

Unfortunately car broke down while out of town in Columbus. Decided to try Luke's per several on…read moreline reviews. Takeaway is this a professional shop staffed with good people who really are committed to customer satisfaction. This review is based on a one time experience but would probably use them again.

Had a not so good experience here. I paid extra for diagnostic, but was never told what was wrong,…read moreuntil I asked. Was told my car needed over $900 worth of work... when I got a second opinion at a car service place in Hilliard, was told half that price, and car was perfect after service was completed. I wouldn't trust this place, especially if you are a woman.