Awesome place to get your trailer fixed! I needed a new landing gear for my Kentucky 53ft trailer…read morewalked in and left with the part that I wanted. Large stock, professional and helpful crow runs the front desk. I will most definitely use their services in the future and recommend it to others. Thanks guys!!

Update: All fixed and rolling within two days. Now *that's* good service! And done under warranty…read moreso no charge.

It's a testament to quality-it works as perfectly today as it did when we bought it. We've owned…read moreour trailer for over five years, and the durability is outstanding. This is a solid, long lasting trailer that performs exactly like it did the day we got it. 10/10 recommend.

Rob was absolutely great! He was pleasant and a attentive to our needs…read more If you want a quality trailer, there is no better place to buy. He was very thorough in every respect throughout the entire construction process. I'm extremely pleased with the visual and contructional quality. Thanks, Rob.

Eddie was very knowledgeable about the vehicles I was interested in and extremely patient with me…read moreand my questions. I have every confidence Eddie will "steer me" in the right direction of a vehicle suited for me ! Thank you Eddie !! ~Holly D.

my whole family has worked with Eddie on and off since 2006. He tells you how it is no bs and we'll…read morealways get you what you need I wish there were more car ppl like Eddie.

In March 2023 I went with my son looking for his first car. Found a 2013 Ford Focus at Steve &…read moreSons, and he decided he wanted to purchase it. The salesman Thomas filled out the paperwork with him while I got the cashiers check... After signing, Thomas then told us something about the car being ready for pickup in 3 days (???) and that he would call when ready - we paid cash, why couldn't we just drive it off the lot right then? No clarification. Next day he called asking if we were picking up the car. Some misunderstanding about some paper we had to wait for, and not the car. At the end of March, my son went to go get his license plates at the DMV. He was told he needed the title, which Thomas never provided him at time of purchase. My boy had to drive all the way back to the car lot and wait 30 min for someone to help. He was then told he had to go to the other location for the paper. === I would NOT recommend purchasing anything from this company based on our experiences: - My son was obviously a first time buyer, yet Thomas did not tailor his explanations of the car-buying process to accommodate him so he/we understood everything we needed. - He didn't receive the proper documentation (title) at time of purchase so he could complete his car registration. - Thomas saw us walking away from the car & off the lot, didn't make any effort to call us back to clarify the situation, hand us the key, and let us drive it away. - My son went back to Steve & Sons & had to wait 30 min for someone to attend to him, only to be told all documentation was at the other location. I had hoped for an exciting and fulfilling first-time car buying experience for my son, but he was left feeling disappointed, and was frustrated he had to go back to claim his documentation that should have been given to him in the first place. Set your expectations low if you decide to shop here.

From the owner: We are family owned and have been in business since 1994. We specialize in RV's, Trucks, and cars. read more

On a Wednesday, I was informed me via text "Trailer will be done tomorrow !!", but when I arrived…read moreand took possession of it a couple days later, it had serious safety and quality issues: * One of the 2x8 deck boards was missing. (Not ideal, but I can install one) *Six out of ten lug nuts--three on each wheel--had not been installed. Fortunately, an older gentleman on-site noticed this just as I was driving away and stopped me. * The lone 2x4 decking board had never been attached, and came off while I was driving on the freeway between Jantzen Beach OR, and Chehalis WA. That's something that could have killed someone. I know it was never attached because there are no holes in the frame where the board would have been attached. These problems make it clear that the trailer was not properly inspected before being released. It is unacceptable to provide equipment in this condition, especially when it puts people's safety at serious risk. The structure of the trailer appears to be acceptable.

Picked up a trailer today super nice people down there was not rude at all Heading to Kentucky and…read moreI had to have a flatbed Thanks again For perfect service Dave

### After speaking with the Office Manager today I have learned that the employee who handled the…read morerepair is no longer employed there and I felt that the Manager I spoke with was sincere. If needed in the future I will be giving them another shot #### Had an appointment for 10:00am to replace one of the stabilizers on my 12 foot cargo trailer.. Dropped it off at 9:30am and was told 1:00pm at the latest. When they hadn't called me by 1:30pm I called them..After some hemming and hawing around, I was told they were just about done and they would call me shortly. I decided just to show up and got there at 1:50pm. Turns out they hadn't even started it. I could see why. Someone with a big 5th wheel showed up with no appointment and they were just finishing up a substantial repair for him. I asked him why they haven't started it yet and I got some more hemming and hawing and then was told it's because they had just finished up my trailer inspection(which I never requested and I'm sure wasn't done). I said "So why did an inspection of a single axle 12foot cargo trailer take 4 hrs. He said well we had to break for lunch... Then he turned his attention back to the guy with the 5th wheel and was trying to talk real low and lead the guy around the front of his trailer so he could tell him everything he did to it without me hearing.. The guy says Where ya going, the repairs you did were in the back.. Then he had to explain everything they did 10feet from me where I heard everything.. The lying repair guy wouldn't even look me in the face after that.Started my repair which only took 20minutes and then his buddy comes along and says hey, when are you going to take your lunch? Those burritos were excellent.If you don't want yours I'll take it home for dinner.. Lied to repeatedly... I assume the repair is correct because my new stabilizer functioned properly but I never got down that low to look at the welding.. But I really don't have much choice because my trailer is a Trailers Plus product and they had the part on hand..In the future I will try somewhere that's not them if it doesn't require a part that is specific to them..ATTN: **In fairness to Trailers Plus, I neglected to mention that this happened approximately 2 or 3 years ago..And I will be calling as they have requested in their reply.**

You want to hear about the worst experience I've ever had? Well, I visited their store on a Tuesday…read moreto find a trailer for my new business. I chose a trailer and intended to pay cash that day. However, the salesman convinced me to take out a loan to help build my credit. He instructed me to go online and reserve the trailer for a dollar, and they would hold it for a week. So, I engaged in a conversation with the salesman, went online to reserve the trailer, and even had him double-check that it was reserved. I spoke to the staff in the front office several times throughout the week to check in. I scheduled an appointment for that Saturday to purchase the trailer. While I was scrolling online, I noticed that the trailer was listed as sold. Initially, I thought it might be due to my reservation, but I called the store and spoke to Camden, the manager. I verified that my trailer, which I had already selected, was still on the lot. This incident occurred on Friday, and I wanted to confirm before proceeding with the financing paperwork with my wife. Camden assured me that the trailer was still reserved and that I had a 1:30 PM appointment on Saturday to pick it up. Therefore, I completed the financing paperwork, approved the loan for my wife and me, and arrived at the store on Saturday to collect the trailer. To my dismay, they had sold the trailer! They never informed me, let me know, or attempted to reach out to give me a heads up. I had spoken to them several times throughout the week to inquire about the status of the trailer and let them know that we were working on the financing, but no one mentioned anything about it. Let me tell you about the appalling customer service that almost surpasses the charges I incurred. My wife and I had already checked our credit scores, so they were already affected. We filled out all the paperwork, and apparently, they added another trailer's VIN number to my application without my consent. We were approved for the loan and everything else. When I arrived at the store, they immediately attempted to sell me a different trailer before even informing me that my trailer was unavailable. Despite all this, I only received a generic apology. I usually don't leave negative reviews, but these incidents occurred on Saturday, August 30, 2025, and I find it unbelievable that a company would allow me to go through the entire process of purchasing a trailer and then sell it without informing me. What's the point of reserving a trailer if it's not actually reserved? Furthermore, I felt that they didn't disclose this information because they were aware that I had already completed the financing process. They believed they could sell two trailers instead of just the one by selling the one without informing me. I even offered to pay cash for it on the very first day I visited, but instead, I attempted to follow what I perceived as sound advice. Now, I realize that I was severely mistaken. To add insult to injury, I was supposed to have this trailer ready this weekend for an upcoming job, and now I have to cancel it. This is a significant financial loss for me and my family. If I had the option, I would give them no stars. I strongly advise anyone against visiting that store in Portland, Oregon. One more thing, and I'll stop here. I found a different trailer in Eugene, Oregon, and the salesman tried to convince me that it was a better trailer and that I was getting a better deal. However, when I did some research, I discovered that it was the same exact trailer as the one I had originally wanted, and there was nothing better about it. Additionally, it wasn't the color I had originally desired. Oh, and I have to drive all the way to Eugene to get a trailer that will work for my business, which means another $240 in cash. I wouldn't even be considering buying a trailer from this place if they hadn't already run our credit and approved a loan, which has negatively impacted our credit score. Furthermore, I won't have it in time for a major project that I had already bid on, and now I have to cancel it. Oh, and here's something else: there's a guy named Vladimir who left a review three days ago, driving away with my trailer hooked up. That was supposedly reserved for me. It's just another slap in the face. Well, at least one of us had a good experience, I suppose. Sorry this is such a long review, but I hope it helps others avoid this. If you've read all of this, I'm sure you can understand why I'm so angry.

Buyer beware, they do not stand behind the products they sell. Quite apparent based on others this…read morein a known issue. I've filed a formal complaint with the AG

Miguel Vargas sold my family an extremely dangerous dead on arrival continental cargo trailer. Not…read moreonly did the tire almost burst on a brand new trailer but the wheel well came off on the highway after driving 100 miles. I will let the photos speak for themselves. Les Schwab tires was nice enough to inform me that the tires on this "brand new" trailer were in fact not new at all and were old and used. This company sells dangerous and defective items - stay away!

We had very easy experiences both times we bought a trailer and when we came in for a quick repair…read more Recommended them to my parents and they had a chill experience too, they had to wait in line for a bit for a repair, but that's to be expected with a walk up appointment

What a ridiculous place. I'm not sure these people know what true customer service is. Ordered a…read moretrailer in January and finally after a huge fiasco and countless calls finally figured out it was never ordered. Finally it came in in June. Drove the 6 hrs to pick it up. Then was told to help compensate us for our time they would order a deck on the neck for us and sell it to us at cost. Well that wasn't there so we would have to come back for it later. That finally can in at the end of July. We told the salesman to please measure it before we drove another 6 hrs to get. We then drove to come pick it up just to find out that it was 25% rusted and corroded because it want painted. There were also weld burn marks on the wood. We're willing to take it but was not paying even dealer cost as we knew this would not even had been acceptable to the dealer. We were offered a new one that will be hopefully shipped straight to us. I will believe it when I see it. The most irritating thing is the salesman had to have seen this when we measured it. Very frustrated and will update my review once I actually receive the deck on the neck at my home without them thinking we are paying for the shipping. ***Update...maybe getting some results. We are going up on the 12th to pick up the damaged one at no charge. We will have to do some repairs but it's a start and they are trying to make it right. Updated to 2 stars for now, until we get up there and see what happens. At least we are finally getting something even though it's been almost two months. ***Final update.. picked up the "deck on the neck". No charge and was in and out in less than 20 minutes. Wish we could have gotten this service in the beginning. Based on the recent customer service I have updated the review to four stars. We feel that I'm the end they did make it right and we thank them for that.

This is your go to place! Tyson is knowledgeable, experienced, and very professional. I had an idea…read moreof what I wanted however it was not "ideal". Tyson went through what I was looking for, my goals, where I would be storing it, and suggested a much better product and saved me money on unnecessary expenses. He was about the service and doing what is right Vs. Greed. Also not to bad I got some free holiday kisses from his host (a very handsome pup!). Thank you Tyson for serving your community and making this an easy transaction!

Customization at its best! I love how they are willing to go above and beyond for even the smallest…read moreof sales. Most business these days care only about the bottom line and not what is best for the client but not with RWT!

Purchasing a used RV is risky but McKenzie RV made sure everything worked and there are no leaks in…read moremy RV they even offer good warranties for peace of mind after the sale. They were friendly no high pressure family owned it was a pleasure doing business with Scott.

Great price super helpful and they want above and beyond to be helpful. Super honest great people…read moredefinitely buy from them again.