Bought a truck from them a month or so ago , had a great easy experience with a salesman Willie and the owner Dave even help us out after hours , had all loan approved over the phone , came down took the truck for a test drive and only issue was a TPS light was on , Dave the owner said he would take care of that for us , took us a couple tries to get the TPS sensors take care of , non of which was their fault , they took the truck to Toyota dealer and paid for repairs as needed , they even had toyota take care of a recall that was on the truck , we will see them first on our next purchase for sure read more

I've been looking for an older truck as a third vehicle for several weeks and all I could find was overpriced junk. I wish I would have found Auto Sense sooner! They had several reasonably priced trucks in great condition for the age and price. Dave and his team were easy to work with, very low pressure and accommodated me wanting to have the truck inspected by a 3rd party. The inspection verified everything they had told me about the truck with no surprises. Dave even offered to cover some minor maintenance and repairs post sale on an as-is sale on this 130k mile truck. Not many places that stand behind their vehicles like that. I traveled over an hour to buy from them and will do it again next time! Highly recommend Auto Sense. read more

We have bought several cars from the owner and have been extremely satisfied with his service! The whole staff is great! Love our Lexus RX 350! We highly recommend this establishment!!! read more

I went to this car lot thinking I was going to buy an SUV in good working order..this was not the case .Dave the owner took money from my mom, and a trade in from me......After purchasing this SUV..the bearings went out and they chg. me for the parts and labor..I was told there was a new battery, and that was not the truth..the back window fell down..the seatbelts were not fixed as promised, and the left seat does not sit up...now the radiator is leaking and needs to be replaced..,.The moral of this story is that I learned this place is a rigged car dealer lot, and is not worth spending your money at....If you are seeking to get a hunk of junk and have many repairs after you buy from Auto junk....then it makes NO Sense....I feel for all these other people with one star yelps from this place...they should be ashamed of themselves... read more

When we test drove the SUV we purchased, everything worked, but the SRS light did come on. They told us they would fix that. The next day, the GPS stopped working, the four-wheel drive stopped working, the check engine light would come on and off, and the lights don't always work. We took it back in, they said we bought it "as is". They did air-spray one of the seatbelt connectors and the SRS light went out for about an hour but came back on. They had said they would replace the GPS screen then backed out of that. They knew this was a purchase so our daughter could commute 45 miles one way to school 4 days a week. She can't drive it "as is". This is a low quality car lot. I would never never recommend them!! read more

They take care of you. This is our 2nd Suv from them. The other cars we had were toast. And they took care of us..easy to deal with. Will go back again read more

Auto Sense - Used Car Dealers Near Me - Orangevale, California

This place acts all nice. But after you buy the car from them they don't care. Once they receive your money they treat you like dirt. We bought a suv from them and it had something missing and the owner David Tyner promised to replace it. We trusted him. Mistake. That was in December. It is now June. We have made several attempts to contact him,leaving messages calling back, leaving messages calling back with never a call back. Today I called and attempted to speak with the owner. I was told he was on a business call and to hold. I explained that I needed to speak with him now and that I did not want to hold. Didn't matter I was put on hold for over 13 minutes. During the time I was on hold I spoke with an employee who yelled and cursed at me. I will admit I was very upset and did not speak to him nicely but I am the customer and should be treated better. When the boss (David Tyner) finally came to the phone he raised his voice at me,lied to me saying he already sent the part and called me a liar. Then he asked to speak to my husband. I told him he could talk to me. He refused and told me if I didn't hand over the phone to my husband he'd hang up. When my husband spoke to him he tried to say that the head rest had already been delivered by someone who works for him. When he was told no they had not been delivered, he then said that he had mailed them to us. We again stated the fact we have not received them. He kept repeating himself over and over again that he had sent them and maybe they went to the wrong address. He said he would check his shop for them and call us tomorrow. I won't be holding my breath. He is a stereotypical used car salesman that will tell you what you want to hear to get The sale. I would tell you to get it in writing, but instead I will tell you to simply avoid his dealership like the plague. Unless you like dealing with rude liars! read more

These owners are wonderful. They work with you to find the perfect loan...there is no pressure to buy at all. You can test drive everything in the lot if you want! They also have mechanics on staff and on hand to look at any problems with the potential buy. I also noticed the staff is happy to be there and the owner takes pride in his business. If you are in the market for a used car, don't hesitate to check them out! read more

My wife and I purchased our very first car. We live in Stockton , Ca. We searched everywhere in town to find the perfect car . The cars we looked at either had too many miles or the price was more than we could afford . Then through Autotrader we found Auto Sense. Needless to say we found the perfect car . Low miles and a price we could afford. So we took the drive to Orangevale and one look at the car is all we needed. After speaking with Ryan , he explained that there were a couple issues that needed to be fixed . He was very professional and was in no hurry to sell the car until it was in perfect running condition. And 2 days later we got the call that our car was in perfect running condition. So to all those at Auto Sense , we say thank you. My wife is super excited with her new car. And if she's happy , I'm happy. I would recommend anyone looking for a used car to give Auto Sense a call or go through Autotrader as we did. To all those who helped us with our purchase , we say Thank you. Sincerely , Robert C. Dohring read more

Had been to a couple car lots before hitting this and glad I did, I picked up a 2006 ford 150 v8 5.4 liter lariat with 69*** miles on it for less than 15,000on and in great condition considering the age. I've read someof the bad reviews and experience none of these problems. I've only had the truck three weeks but am very happy with what I bought, friends and family have giving me nothing but complements. I forgot the gentalmen's name that sold me the truck but nonetheless was a great experience. Would buy from them again ! read more

Don't let the typical look of the used car lot turn you away. My husband and I drove from Auburn to buy a beautiful clean 2002 Chevy Avalanche. My husbands coworker recommend Auto Sense. He told us what a great mechanic they have that goes over the trucks and cars they buy. Very friendly no pressure family own business who truly care that you are getting safe and reliable vehicle. They surprise us with 4 new tires when we came to pick up the Chevy Avalanche. read more

Being long overdue I felt it was important to show to the public what this dealer was like as a member of the auto industry. I was treated with respect and integrity. Even knowing what goes on in the back end I never felt like I was not a priority. Time was taken to explain what stage in the process we were at. I was shown the invoice and we agreed on what was a good deal for the dealer and myself. Not alota BS. straight forward. I wanted a car at a good price and they're running a business. Good fellas. Never felt like I was getting grinded on price or having my leg gnawed off. read more

LEMON CARS!!!!! DONT BUY FROM HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my family had bought 4 or 5 cars from here & my second time buying from them they sold me a 02 nissan altima & the whole engine was done for, needed to be replaced. NOT EVEN A WEEK AFTER PURCHASE! i took it to THEIR mechanic down the street from them & the paper auto sense gave me with the work done on the car was B.S. the mechanic said they didnt do any of the work they said they did...and the work that was done on the car was done by a guy who got fired for not working on cars properly. these guys here said they would buy my car back for about $3,000 less than what i paid & just CHANGE THE OIL MAKE IT LOOK LIKE NOTHING IS WRONG & SELL IT AT AN AUCTION!!!!! which is what they did to me. why would they even tell me this?? i dont know but these guys are doing BAD BUSINESS FOR SURE!!!!!!!!!!!! read more

I bought an SUV from this business in July of 2009. In October of 2010 I found out that they had never paid for the GAP insurance that I had purchased for $795. I called them 4 times between October of 2010 and December of 2011 and each time they said they didn't know what happened, but they would call me back. They never did, so yesterday I drove all the way from Rio Linda to Orangevale to talk to them face to face. The owner basically tried to tell me that he would give me $126 to settle the matter, which means he still pockets the difference of $795 and $126 extra for nothing. I said no thank you and drove straight over to DMV Investigations on the Army Depot. I filed a complaint against the business. Not sure how it will come out, but at least I wanted everyone to know about this business and about DMV Investigations. Autosensenow also sold me the vehicle with less than 30% tire wear left on the tires, which I have since learned is against the law. I'm not sure if I can go back on that one too, but believe me I'm going to try. read more

My son was looking for a used Subaru Legacy. After days of searching, we found one that appeared to be in good shape on the Auto Sense website. We went by to have a look, and it was exactly what he was looking for. I found a sales person, and he took us in to speak with Dave, the owner. He was very honest about the car and the price. After some negotiating, we arrived at a deal that both sides were happy with. We purchased the car, and headed home (roughly 15 miles away). On the way home, we realized that one of the employees had left his coat in the car. My son dropped me off at home, and then headed back to Auto Sense to deliver the coat. About 20 minutes later, my son calls to tell me that something happened to the car, and it was making a loud knocking sound. We took the car back to Auto Sense. Dave did not even hesitate, gave us a loaner vehicle, and promised he would take care of it. Take care of it he did! It turned out that the motor had spun a rod bearing, and needed to be replaced. Dave found a used engine, with less miles on it, and had it installed and the car back in our hands in less than 1 week. I have purchased many used cars in my years, never once have I had such an awesome experience with a used car dealer. I was certain that we were 'screwed' and would be paying for a new engine for the car. Not the case at all. Dave Tyner is a man of integrity and honor, and stands behind what he sells 100%. read more

Now the staff is super friendly and easy to work with and will help you out to get the car off their lot, BUT I am definitely not satisfied with the quality of the car I bought. Now I know there is a gamble when you buy a used vehicle with high miles...but a few brands you can exclude from that, and thats Toyota's and Honda's....I bought a 4 Runner I wanted...test drove it....did some research on it and decided to go for it...not 2 weeks later of owning it I've had a squealing noise coming from the engine compartment...called and asked about it and they stated that if i brought it in, all i would have to do is buy the part and they would put it on at no cost...well ended up paying for it...a day later it continues to squeal, imagine my agony at this point....the tranny starts making some funny jolt, the front end starts to vibrate and my window seal flies off....at this point, I'm pissed....my car is falling apart on me and there is nothing I can do about it cause i signed the dotted line....wishing I would of never bought it in the first place. read more

I would like to say that my experience with Autosense was very pleasant; that I had no problems at all, and with the buying experience I can say that is true. But after two weeks and almost 12 hours of work done on the vehicle, I can't say that the rest has gone that smoothly. When I went in to Autosense I had my eye on a shiny red 4Runner. It had lower miles than my previous truck, and the one thing I needed, a back seat! I test drove it (for the 10 minutes they alloted) and everything seemed well. My fiancé and father (both mechanics in different specialties with years of experience) both accompanied me and my fiancé gave it a look over. Kyle helped us and was extremely helpful and was awesome at NOT "hovering" which I hate, so that was good. At the lot everything seemed fine and the truck ran well. It was more expensive than I would have liked for a 2002 that needs tires, like now, and the clock doesn't work, but it has generally low miles for a Toyota and kyle helped me get it financed. ALL was well and I really wanted to love my new truck and enjoy this experience, however, after a 30 minute drive home and an overnight sit in the driveway I had oil leaking from the axle seals on both sides of the truck. In my opinion, this is something that was previously leaking and was cleaned off to look fine. Two weeks later I am driving to work and my check engine light comes on. Now, I work with children and cannot risk having car trouble with them in the vehicle, let alone on an 100 degree day. I will be having it looked at to get the codes read and figure out what the problem is, but after buying a car I don't exactly have spare change for all these repair. Now I know buying any used car is a gamble, but I would love to hope that they wouldn't have hidden these damages from me, knowing I drive small children, but that's how it's starting to look. Like I said, I REALLY wanted( and still want) to love this experience and my new truck, but frustration and confusion are clouding that a bit. If you choose Autosense for your used car needs, please make sure to ask tons of questions, look over any maintainence done, and take a longer test drive. From my experience, this would have helped with my decision and saved me a ton of stress and money. read more

Bought my first car here and I have nothing to complain about. Helpful people who knew what they were talking about and they also gave me a sweet deal on the car. if your looking for a used car in decent condition go check them out! read more

I bought a car from them yesterday, so far the car is running fine. lol I felt like they went the extra mile finding the best financing deal they could. I think he did a good job because I work in finance and I know he tried all day. Dave one of the best I have worked with. read more

I purchased a car from them only two months ago..and have already spent $1500 in repairs. The first thing went wrong only a week after I bought it. They did nothing to try and fix the problem. If you're in the market for a used car..please, plese go somewhere else and do not trust the used car snakes at Auto Sense. Well off I go to pick up my car from the shop...AGAIN!!! read more

We bought a 99' back in 2008 suv, that was the best vehicle ive ever owned. My roommate need a car & i sold her mine. We went back to auto sense, we found a couple of cars, but went to auto mall. What a mistake, we ended up back @ auto sense, & was glad we did. We ended up with the suv we wanted, & there were several cosmetic things wrong with it, Dave & his crew fixed every single problem & gave us a loaner car off the lot while the work was being done. No other car place would have done this. There is no salesmen pressure..The folks there really took care of us. They even ordered us a truck manual. They didnt have to do any of these things. Car is sold as is. Dave & his crew really go out of their way to satisfy their cust. We will buy from them everytime.. Great customer service.. Thanks dave.. Anne read more

Great service with these guys! Courteous no pressure. Gave fiance an I a good fair trade in price and we drove off the lot same day with our new 4runner. Thank you gentlemen of AutoSense! read more

additional information about this place. People need to be aware of what they're doing to customers. I bought a truck with a premium warranty. The next day it was in the shop for a few things. The warranty company said because it wasn't even 24 hrs after we bought it, they put the repairs back on auto sense. So we were weary to take it back to auto sense and for good reason. Turns out they incorrectly installed the brake caliper. Didn't fix what they should have and now we have another open claim with warranty.. Buyers beware. It sucks buying a "premium" vehicle and we haven't even had it 3 weeks now and majority of the time it's been in the shop. So happy we have the worlds most honest mechanic that found their errors after auto sense claimed they fixed the problems. Do not buy a car from here unless you want problems.when we got our truck back from auto sense after they "repaired" it, our tail lights were missing a chunk out of it and scratched to hell. If only I had taken pictures of the truck before we handed them the keys. This place is awful. When my husband went to pick up the truck from these people, turns out they had it at the shop across the street from them called complete automotive care and repair. These are the mechanics that we've seen working on auto sense car lot and that shop. Our mechanic has to fix their work. Go figure. What a nightmare this has been. Avoid avoid avoid this place at all cost. Did I say avoid this place already? read more

Was looking for a Dodge 2WD diesel. Found one at Auto Sense and did most of the deal on the phone (we live 500 plus miles away in another state). We drove down, got there on a Sunday and checked out the truck while they checked over our trade-in. The staff was friendly and helpful. They gave us what they had said they would over the phone on the trade. My wife didn't think it was enough but I thought it was reasonable. We did discover on the way home that the oil hadn't been changed for a while and the fuel filter hadn't been changed for a lot longer while. Still, we were satisfied. We've had the truck for a year and put about 7,000 mile on it with no problems. read more

I was incensed by the lack of professionalism portrayed by this place. Absolutely amazing the arrogance of the salesman. Totally argumentative and quite frankly a complete ass. Not only did he slander what I did for a living but called me a liar. I highly recommend not giving this place the time of day. Stay away do you self a favor. It took all me calm not to knock this guy out!!!!! read more

Wanted to give a big thumbs up to the guys at AutoSense. Ben on the lot is so low key and very knowledgable. No pressure type salesman. The car was exactly at is was presented on line. Dave, the owner, was great and worked with me and my less than perfect credit rating to get me a deal I'm very comfortable with! Great experience and feel great about driving off in our new car. read more

Jerry was an extremely good salesman and gave me his honest opinion on what rig to purchase to hook up to my horse trailer. I had been to many dealers before this one and I got that overwhelming vibe and I didn't trust them definitely a different atmosphere at auto sense. I bought a beautiful 2005 f150 from here that I am so excited to hit the road with my horse and quad with! I test drove a couple trucks and this one performed the best with no problems. Drove it home and the engine sounded louder than it should, took it back the next day and the owner Dave without hesitation said he would fix it for me without having to use my warranty. Kyle spent hours on the phone trying to get me a good loan as a first time truck buyer and ended up getting me an amazing interest rate of 10.9%! Thank you auto sense read more

Wow! Blown away by the service from Dave and his employees. Super friendly and entertained during the approval process to buy a vehicle. Right off greenback and available salesmen to meet your needs! I was a first time buyer and left the same day with the car I wanted! Thanks so much Dave! 5 stars from me!! read more

I just bought a truck that seemed to be fine I did test drive it but didnt take it on the freeway. They offered a return after 48 hours,but that would cost $150.00 up front and an additional $250.00 restock fee, which I didnt do. On my way home, the truck vibrated bad at about 60 - 70 mph, knowing that I had just been screwed and have no recourse, I took Monday off work to take it to a tire place to ballance the tires , They did that twice and tried for two days to figure out what was causing the vibration. On the third day & over $500 later I decided to take it to a driveline shop, where Im waiting to see if they can fix it ! BEWARE OF THESE GUYS they act like they care but are sure to make you sign all disclaimers so once you buy youre stuck !!!!! And they know theyre selling you a polished turd read more

Good buying experience for a diesel truck. The truck was a good price in comparison to other similar vehicles. The owner closed the sale, friendly and treated us right read more

garbage place. cars r cheap but all have problems. they will not work with u at all on trying to help u fix the problems. do not go in and buy a car from this lot. do not work with ryan. read more

we bought a truck from david last year and had the brakes fail on us as we drove off the lot. it turned out that the particular model had a known issue with the ABS- which was partially recalled, but only in the eastern states. anyway, david worked with us until they got it fixed and really went above and beyond what he was required to do. he even gave us a loaner a few times while our truck was being worked on. he really cares about his customers. even though we got stuck with a truck that should have been recalled by the manufacturer, we are happy that we chose to buy from him and are grateful for his help. read more