I would like to share this place with everyone and anyone looking for an affordable and great quality used vehicle. Ari is honest and will give you real reviews of vehicles and what to expect. He helps you find what works for you and shows you the best options for your criteria. This is a straight laced and professionally run business. The location is very nice. Ari is prompt and reliable. He takes his work seriously and respectfully. He has a heart of gold. If you are a good person, head his way. He will take care of you. read more

Direct Auto Outlet - My new baby. - Car Dealers Near Me - Fair Oaks, California

Babe and I had plans to get coffee and return home; we ended up buying a car! Granted, we've been in the market for a while so this was by no means an impulse buy. Before we drove here, Babe pulled up a YouTube video of a 2014 Honda Civic. It looked great and it's ultimately the car we purchased. We are very happy with it... so are the children. I would like to make special mention of the outstanding customer service from the entire team. Tony was pure joy to connect with and Mona and Ari are our new double date friends. Crazy how life works out... started off wanting coffee, got a car and lovely friends read more

Direct Auto Outlet - We love her. Here's the inside of our Honda. - Car Dealers Near Me - Fair Oaks, California

Had money in my pocket today plus brought my additional driver so we could take the car home. We waited for a day that was not raining to look and called previously but there was no answer. I wanted to hear the cold start on a 16 year old car the sales person asked us to come back in 45 minutes. If it takes 45 minutes to be prepared to start it probably has more issues and less reliable for what I am looking for. Photos online did not show any of the blemishes that we could see in person. read more

We have been planning to purchase a used vehicle for our eldest daughter for a few years including our fair share of car dealerships. To my wife's credit, she did a lot of research and found Direct Auto Outlet and reached out to them regarding one of their vehicles shown in their inventory. The Owners, Ari and Mona, were very responsive and answered many of our questions. After a couple of test drives, we decided that this vehicle would fit our daughter's needs not to mention she liked it. After completing the purchase we had the vehicle oil changed and inspected, and found some items that needed to be repaired. We contacted Mona and arranged to return the vehicle for them to review our findings. We received a call the next day saying they repaired all the items we found despite having purchased the vehicle "as-is." Ari, Mona and their team went above and beyond to make sure the car was safe for our daughter. We are grateful to them for completing the necessary repairs, and would recommend them to other potential buyers. Also, thank you to Tony for giving us a ride home during a rainy evening! read more

Direct Auto Outlet - My daughter is proud to own her 1st car! - Car Dealers Near Me - Fair Oaks, California

I had been looking at cars for months. I came across two videos Ari had put together of the car I had been in the market for, and these were both so informative that it made sense to drive 2 hours to get to the dealership. What a great service to provide prospective buyers because I got a clear feel for the vehicle and for just how much Ari knows. Once I arrived, both he and Mona made the entire experience a genuine pleasure. They are real people - nothing schmoozy and no hard sell. Just good, kind, honest, hard-working folks giving the used-car business a good name. These are the kind of people you feel good giving your business to, truly. And my car is awesome! Thank you Ari, Mona and John-John. read more

Don't be deceived that they are an "outlet" in the shady sense of the word. My brother in law and wife just bought there today raving about this place. I'm trying to eat dinner and it's getting cold but all they can say is great things. I figure I could start this review until they stop talking. Among the great things include: Knowledgeable, friendly, willing to spend a lot of time with us, quality cars from which to choose, clean inside and out, and overall a great experience ... The "direct" seemed to fit as they told me the couple was very up front, even saying what was good and bad about the car they were wanting to buy. He even told them how to do maintenance on it and how to sell their car instead of trade it in. I hate buying cars but now I want to go to this place. read more

Where do I start? I emailed about the LS400 on Monday and ended up buying it by Wednesday. Ari had instant communication the entire time! Day 1:This is not a shop that you get the uncomfortable feeling at. You don't walk up and feel all eyes of the hungry sales douchebags on you. Before we opened the door, we were greeted by Tony. A very kind and good-natured fellow with either a British or Australian accent. He took us right to the car which wasn't hard because it stuck out the second you entered the lot! It was gorgeous, exactly what I wanted. It was even better than the pictures. My fiancee test drove it and i was STUNNED by how smooth this thing was. Straight up, I have a brain tumor and epilepsy so I get headaches REALLY easily. This car is the anti-headache machine. I wanted it, no, I NEEDED it to be able to drive comfortably. We stepped into Mona's office to learn more about our options and the car. We ended up staying for over 2 hours just talking. Could very well say we bonded! We truly enjoyed spending time with her and Tony. We found out that we needed a loan from somewhere else since the car was a 98 and not financeable through their banks. The second we left, we were applying! I made sure my fiancee went to the place where he got approved to get the loan info first thing in the morning. We were going BACK. We had made a connection with everyone there and knew this was a place we desired to do business with. Day 2: I had spoke to my very high expectations and high standards father about the car and dealer with him brushing it off as they just wanted a sale, but boy oh boy was he wrong. I had previously made a huge car buying mistake, so he had no faith in my judgment in any way, shape, or form. When we arrived, Tony greeted us and I waved with pride our approval forms for the loan. He was also very excited! We walked into Mona's office, showed her the goods, and she let my dad test drive the car. He was also impressed by how the car was. The cleanliness and pristine keeping of it was a shock to him! We got back and he continued to talk to Tony and ended up having a blast talking about old vintage cars with him while my man and I handled business with Mona. We had $1,000 of the loan ourselves so we got a loan to cover what was left. This meant we could put down a deposit to hold the car for 24 hours until the funds finally came through. We ended up finally meeting Ari since he was a busy guy running the joint, he hit it off with my dad and man instantly. This was huge for approval odds with my dad. Now, we only had to wait one more day... Day 3: The whole day I was dying of anticipation for this to happen. It was the same yeah car as my jeep and it would be the nicest, fastest, cleanest, and lowest car I've ever owned. Plus who doesn't want perfect running ac and fewer migraine days without medication? We got the funds through and went right after work to get my new baby, my Betty White since it was a grandma's car and she's classy as hell! I was SIKED beyond comprehension. The process of finally getting the car in our names was quick and painless. And I've bought a car from Paul Blanco...(evil motherfudgers), so this was a breeze! Ari was awesome to work with getting everything done. Both him and Mona gave us cards for services we inquired about and we would help set Ari up with something he wanted as well since we were all practically friends at that point. They were ecstatic to have the car going home with people who cared for their cars, knew what their were doing with their cars, and were honest car people. All in all, this place is WORTH A SHOT. Talk to them, be honest with them, and things will either fall in to place or won't. But we won't be going anywhere else for buying used cars or suggesting anywhere else to anyone. I'll be using this post on BBB for an A+ review as well. Ari, Mona, and Tony, we deeply appreciate you guys so much for all you did. You knew this was mine, and you made that happen! read more

Direct Auto Outlet - Car Dealers Near Me - Fair Oaks, California

When buying a used car you can never really be sure of the outcome so you want to try and be as sure as you can about the individual selling you the car. Ari is a stand up guy. The story is a bit long to tell on Yelp, but he is a man of his word and went above and beyond the call to ensure we were happy with our purchase. We had a drive a bit to get the car we wanted and we are glad we got it from Direct Auto Outlet. read more

I have not loved a car this much since my very first car when I was 18! Tony & Mona are straight shooters and gave me plenty of information so I could make an informed decision. At no time did I feel like I was getting schmoozed, and was not just thrown a pile of papers and told to sign...NO, we went over everything in detail so I knew what I was getting. and what an amazing value for a clean and well cared for vehicle. I'm thinking that they don't buy crappy cars to begin with, so that both dealer and customer can feel good about what we get. When it comes time for me to get a car for my teen, you know we will be coming back! read more

Very responsive. Absolutely happy with my vehicle purchase. Would recommend Direct Auto for anyone looking to buy reliable vehicles. Drove 3 hours to buy here and well worth my time. Thank you again read more

I've been looking to find a used BMW X5 and I finally came across these great and honest people. Their professionalism, honesty, and friendliness is what made me buy the car from them. Car was in pristine condition and Ari allowed me to test and check anything I wanted on the car before purchasing. He told me anything he knew about the car and was really helpful. Ari, Mona, and Tony are not like any other dealership people I have ever seen, they are there to help you and make you feel comfortable with your purchase, I feel like they are my friends and I can trust them. Now that I've had this car for over a month I still haven't had any issue with it at all. I totally recommend this place to anyone who is looking to purchase a used vehicle and I will definitely go back there again if I need to buy an other car. Thank you Direct Auto Outlet to to provide the best car purchase experience that I've ever had. read more

I had the pleasure of meeting the owner Ari and Mona and working with them for the purchase of my GMC. I live 2 hours away. I had my eye on a GMC Terrain that I found on Carfax. I had searched locally and 2 hours north and south of me. I called asking if the car was available. Ari was extremely knowledgeable about the vehicle all his vehicles as a matter of fact. I test drove the car and it was a great car. I can tell that he researched his vehicles on his lot and purchased great vehicles. I will make my next car purchase there. They are personable and a great people. I am so happy they helped me and I got to drive my car home. Thanks Direct Auto Outlet. read more

Direct Auto Outlet - 2015 GMC Terrain SLT - Car Dealers Near Me - Fair Oaks, California

Let me start by saying I bought 4 vehicles from the PRIOR owners of this lot and referred several clients and friends that actually purchased vehicles there. About a month ago I saw this beautiful truck parked in front of the business. I called to get a price. I was told it just came in "we haven't gone thru it yet, give us a couple of weeks". Working so close to the lot I looked everyday to see wen it would appear. About 2.5 weeks later there it was. I looked at interior and that following Friday my husband ( who was looking to purchase a truck) decided to take a look at it. Being a Ford F-250 2006, making sure the heads had been redone was a deal breaker. It appeared that it had been bullet proofed. Sat morning we wanted to test drive it and was told no test driving until we are qualified to purchase and they don't open for another 20minutes. R u kidding me?? We told the owner we are paying CASH.. we were told that the price is non negotiable. We left. Tues my husband went back to test drive it, asking multiple questions. We were told truck is being sold 5k over Blue Book because of all the "extras" blue book doesn't account for. He bought it. BUYERS!!!! BEWARE! This owner number 1 is rude, and everything he said that worked on truck has stopped working and needs replacing!!! Very Unsatisfactory Business . Air Conditioner, Diesel Fuel leak, injectors not working, truck's battery's need replacing, hub and wheel bearings needs to be replaced, we love the truck my husbands a mechanic we were going to buy it but we don't appreciate being lied too. Please make sure you get ANY vehicle checked from a reputable company before purchasing I feel like they are not an honest car lot. Truck wasn't worth the high price we paid for it. They ripped us off. Going to cost us about 5k to get it in top shape. That's without paying labor. Beware before u buy from this "classic USED car lot"!!!! Update!.... this truck was sold to us with bolts missing from the brake calipers!!! It was literally just hanging there! Will post pics of it! And NO we have not been driving it! Air conditioner still needs to be replaced. UPDATE!!! Hasn't been a year yet that we bought this truck! So MUCH HAS BROKEN AND HAD TO BE REPLACED ITS RIDICULOUS. Now the axle is leaking. DO NOT BUY A VEHICLE FROM THIS COMPANY THEY ARE CROOKS!!!!!! Consider yourselves pre warned. read more

Direct Auto Outlet - Truck sold to us with brake calipers just HANGING there! Missing bolts!!!! - Car Dealers Near Me - Fair Oaks, California

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Worst experience ever. Behind a quite friendly and welcoming face lies a dishonest person. Clay sold us an Audi that he claimed in mint condition and that had always been looked after. He even offered the delivery service that we gladly accepted and paid for. Not only he didn't pay for the toll when one of his worker drove it to our place (we had to pay for it, sent emails asking for a refund never got an answer) but we when the car arrived it started smoking and had straight away big issues that we are still getting fixed. We called him once and he pretended that he didnt even remember selling an Audi. Would never recommend to buy a car from him as he probably would dodgy patch some repairs enough to rip you off and pretend it never happened after. read more

Best buying a car experience I have ever had......and I have purchased a lot of cars in my time. Mona is the Best. She was very good at explaining the deal and was fun to work with. Ari was great too. He was super friendly and helpful and made the process so easy. They have a large selection of cars, trucks, suv's and even a couple motorcycles. Prices are great. If you are shopping for a used car I recommend to go see what they have. read more

I had an absolutely AMAZING experience with Direct Auto Outlet. Due to a family emergency, I needed to sell a practically brand new Tesla with very low miles. I went to several dealerships as well as Carmax and the private market, and none of these would yield a price even close to the loan on the car. I was starting to feel discouraged, until I went to Direct Auto Outlet. They went above and beyond to make me feel like my car was in the absolute best hands. Knowing I was having a really rough time, they came and picked up my car and helped me make sure I provided them with everything they needed to sell the car quickly. After they picked up the car, it was literally being advertised online the very next day, and they took over 100 photos of the car! Seriously, who works that hard to sell a car on consignment? The team acted like they were selling their own car, which made the experience a great one. I had struggled to sell the car for almost 3 months, and Direct Auto Outlet sold the car in less than a week for an amazing price! They also did all of the paperwork and gave me great advice on the nuances of transferring ownership of a car. I felt like family during the whole process, and I know you will too. If you feel at all unsure about how to proceed with selling or buying a car, this is the only place to go. And if you know what you are doing, come here as well! They will dazzle you with the customer service and knowledge. I wouldn't hesitate to give Direct Auto Outlet my business, and am over the moon with the great job that they did! read more

If I had the option to leave 0 stars, I gladly would. 2 weeks ago my husband and I traded in our 2013 Altima with less than 100k miles on it with a scuff on the front bumper, an airbag light on & fairly used tires for a 2003 Tahoe with 195k miles on it. We wanted the truck for our expanding family and we were told there were no issues or repairs needed on the truck. Ari Parvin, the "manager", traded the vehicles and wanted $1,500 on top of the trade. We agreed. 3 days later we took the truck in for an oil change and walked out with an estimate of over $2,000 worth of repairs needed. Ari's chop shop on site removed the AC belt because the compressor is locked up and would clack and rattle if left on. The transmission has a leak and the power steering needs a new filter and the pan is leaking as well. Along with a few other issues. We were well aware that there would be a few minor issues we would need to repair but not to this extent. Especially after being told there was absolutely nothing wrong, when in fact that was a complete LIE. I called Ari to explain the situation and see if he was willing to work with us on pushing out the payment we owed, he declined and told me that he could have his "guys" do the work for $700. I couldn't wrap my head around how he could give me an estimate over the phone in 30 seconds. I politely explained to him that my husband drives the truck to work and we take our kids to school, he proceeded to tell me that his offer was 100% fair because "the truck hasn't left us on the side of the road yet". I asked him again if he could work with us and he declined. I told him that I was trying to work with him and tell him our financial situation couldn't afford $3,500 in a month and I told him I would have no issue going to small claims because he wasn't understanding of the our situation. His response was very unprofessional. He told me that he wouldn't repair the truck anymore and he preferred that I go to small claims instead of working with me and that our conversation was over and he hung up on me. For someone who runs a business, he is unprofessional and rude. The trade in value of our Altima was almost $7,000 and the truck was close to $3,500. Again, we knew the financial differences between both vehicles but we wanted the truck because he advertised and verbally told us that there were absolutely no issues with the truck because his "guys" on site took care of everything before it went on the lot. I wouldn't recommend buying or trading any vehicle into this "dealership". You'll drive away with something far worse than you'd imagine. Ari is only polite until he gets signatures and a guarantee he is going to take full advantage of an honest, hard-working family. read more

Direct Auto Outlet - Car Dealers Near Me - Fair Oaks, California

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Just purchased a beautiful 2010 Prius from Direct Auto Outlet. I was amazed at how well we were treated and professional the staff was. There no pressure at all and thr place was clean the cars spotless and the vibe was definitely something my husband and I were not use to when shopping for a used car. I would shop here without hesitation as a matter of fact we will spread the word to all our friends and family. Thank you so much guys! Ps. I love my prius!! read more

Direct Auto Outlet - Here's my new car! - Car Dealers Near Me - Fair Oaks, California

Purchasing a used car was a very trying and painful experience. That is until we met Ari and Mona, they made purchasing my daughters car easy, painless and enjoyable. The cars on the lot are clean and well maintained. I feel really good about my purchase, they even put a bow on the hood and took our picture making it a more memorable experience. If you are looking for a reliable, clean prior owned car for yourself or your child, give Ari and Mona a call. I will bet you walk away with the same family experience we had. read more

I come to direct auto outlet after a friend told me about his experience when he purchased almost a year ago. I was a little hesitant to shop at an independent used car lot at first but I though I would check it out anyways. I was amazed on how easy going and friendly everybody was, I felt no pressure to buy and quite honestly felt like I was dealing with friends. I purchased a Dodge Ram almost a month ago and I absolutely love it. I highly recommend to check this place out before you buy any used car because you will see the difference immediately. read more

Ari was so wonderful to work with and I had a great shopping experience. He is incredibly knowledgeable and genuinely wants to get you the car you want and need at a great price. Thank you for your help Ari! read more

As an out of state potential customer, being told that a vehicle that I was looking forward to getting (2008 Ford Escape Hybrid 4WD) had a deposit on it when the website STILL says that its "For Sale" is extremely disrespectful and cowardly. I wont be coming to this dealer for my next car purchase ever because of them being disrespectful. Thank you Ari for the most disrespectful experience from anyone who is affiliated with this dealer. read more

Fuck this place. Went to look at a car and they said I couldnt test drive it cause it was raining. Also, we mentioned thst we were looking at another vehicle prior to coming here and looking at one they had and the woman inside questioned why we werent just buying the one at the other dealer. Im not a car salesman, but Im pretty sure I wouldnt question why someone would come to my lot to buy instead of someone else. Both people didnt seem to eager to sell a car. Pretty shitty customer service read more

Friendly staff and great selection. Thanks Ari for answering all my questions and following up.

I bought a car sight unseen from this dealership. It is a 25 year old 4 x 4 vehicle that is somewhat rare. Some things needed to happen promptly for this deal to work for me as I could not leave my area to see the car. Ari made the deal possible. I a l know that after I made my deposit there were many inquiries about the car, and Ari still showed integrity and was 100% at following through on everything. He arranged shipping to Los Angeles for me, and absolutely everything happened exactly as he said it would. I cant say enough about these folks! Thanks SO much! read more

Being a first time buyer I can't express how friendly and courteous these people were. Not only were they polite but also funny and had me enjoying every minute I was there. They sold me a Camaro z28 and when I tell you that this car has no problems, I mean none! They are honest and good people to do business with. I recommend anyone that's looking for a car go through them. read more

I have visited this dealership many times in the past month because let's face it I'm very slow to make decisions... I've always experienced friendly knowledgeable and no pressure service here. I've talked to Ari, Tony and Mona on more than one occasion each and let me tell you it's refreshing dealing with a dealership that goes against all the stereotypes your terrified to find when buying a new to you vehicle. I finally made the decision to buy a car so of course I went with my instincts and choose to go back to direct auto. I love my car and I drop in on them from time to time and everybody remembers my name and I hope they don't think I'm weird or stocking them lol. Anyway I recommend you guys all the time to everyone I know. Thank you so much for being so great! read more

PLEASE READ AND CONSIDER EVERYTHING BEFORE SPENDING ANY MONEY WITH THIS DEALER. I came to them interested in a 2003 Jeep with 189,000 miles. Although exterior condition was excellent, Ari, (the owner), suggested I consider a vehicle with less miles as he stated to me, he does not like to sell high mileage vehicles to those who write reviews. Perhaps he doesn't realize that reviews are not just on the quality of the product but also on the quality of a business/person that sells the product. Here is my experience: I did purchase a 2005 Volvo XC 90 with 114,000 miles in March 2019. Here are some policies to be aware of: *Cannot test drive alone and if you want to freeway test drive, you have to be committed to buying the vehicle prior to them agreeing to take you. *A private inspection can only take place on their property by hiring an independent mechanic. *They do not inspect/repair the vehicle except to tell you the specs on the remaining life left on tires/brakes. They state they do not know the condition of what they are selling and that buyer should be aware that it can have any problem, even 5 minutes after purchase which is to be expected when buying an older/used vehicle. *Absolutely will not budge on any price on any of their vehicles, even if repairs are needed due to an explanation that all vehicles are priced on market value, regardless of blue book value. *There is an extra percentage charged to use your credit card. I did purchase from them but ended up with buyer's remorse. I had to get 4 new tires and replace brakes/rotors on the Volvo I purchased. Also had to repair a windshield chip. The vehicle was not sold in the same conditions that Ari later stated to me that a customer would 'Expect' a vehicle to be sold in. I had to spend much more to get it to the condition it should have been sold to me in. HIS WORDS! I recommend you buy the contract cancellation option (150.00 up front, 350 to restock and return with less than 250 miles). I went back to discuss cancellation before they even processed or sent the transfer to the DMV and Ari would not do anything without charging me a ridiculous amount and stating I'd have to pick another vehicle on his lot. I had even put 1000.00 into the tires and more to fix the brakes. His reply was, that doesn't increase the value of a car, I can't charge more because that's how a customer expects to buy a car. So... not even an even exchange after I added money to the Volvo. I'd have to give him more of my money to get out of the Volvo and be left with another one of his vehicles. He wouldn't even trade me back the vehicle I traded in (which he said he wouldn't even try to re-sell and would just auction it off as-is) due to the fact that he had already replaced the catalytic converter and windshield. It had been 3 days. I spent more money on his Volvo than he did on my old RAV-4, and wouldn't even consider a straight trade without charging me more than1000.00 more. There would have been zero work to make the exchange and to have a happy customer. We could have just swapped keys back. No DMV paperwork had been processed yet!!!! All I can say is, ask yourself, IS IT WORTH IT? There are plenty of other dealerships with ethics practiced before and after the check is signed. read more

At first glance, Direct Auto stands out. The videos, the pictures - vehicles look immaculate. I bought a car from Direct Auto last year, by the time I got home realized it needed brakes. I test drove it, didn't notice - that's on me - paid for it, didn't gripe. The next day notice it looked like they had taken white out and dabbed blemishes all over the car, took the steamed cleaned matts from the trunk - surprise - they were covering big blotches of paint spilled on the carpet. In the months to come, paints peeling off the roof. Fast forward - looking for another car. Another immaculate car as depicted in the video and pictures - I'm busy, family goes, I get several photos of scratches and dents. Week passes, another immaculate car as depicted in the video and pictures - "headlights clear, suggests it's a garaged kept vehicle" he said. Examined the photos thoroughly; saw one ding - no biggie. Visit the lot, $7K in my pocket - walk directly to that vehicle and could not believe my eyes. The windshield gasket was rotted away, three chips in the windshield, chipped away paint above windshield and rusting, scratches everywhere, sloppy touch up on pillar, headliner fabric stapled, luggage rack looked brittle and below every corner of the windows the metallic paint had no more sheen where water drained from the corners. Garage kept - no no - folks when you see a vehicle in that condition with those signs, it's been parked, inoperative for a long long time - baking in the sun, in the elements. Owner says all that's normal - no no - not normal. Asked if they would fix the windshield gasket before the sale - owner says he'd rather deduct from the price then goes on to tell us a story of multiple fixes to another car and because they agreed to fix it, they got stuck with $2K in repairs. Folks, what this means - they know the cars have problems - they are rolling the dice and hoping you don't notice. Took it for a test drive anyway - way underpowered; felt as though it wasn't going to make it up some of the hilly roads on the route they have you drive. Get back to the lot, asked if I could test drive another to compare drive-ability - same year, same make/model vehicle parked a few cars over. Was told "I'll have to ask him (the owner) permission and you'll have to wait 30-45 minutes, we're busy today." $7K in my pocket, no customers waiting prior to our arrival, actively looking for a decent car to buy - need I say more; good riddance Direct Auto. read more

I was looking for a very specific car. They had it on the lot. I went to see the car. This really is a no BS lot. I actually appreciate that. (As I HATE used car lots) I couldn't use my own Credit Union ( My CU's issue, not the lots) but was able to secure funding within minutes through the finance officer. They search around and actually found me the absolute BEST rate. I had a down payment so that helps. I was in the office and driving away with a great car for a fair price in under 90 minutes. (That includes a test drive) LOVE LOVE the simplicity of the transaction. A month after buying the car, I noticed a small starting issue and called the office. They worked with me by taking the car to their shop ( real shop, not a guy in a garage) and pay their prices for the repair. (You will always have an issue when buying a used car...just factual) They saved me a couple hundred buck!!! Great staff, very responsive, and no "shifty " stuff. When I get my next car, I already have "Direct Auto" in my GPS. Thank you guys. We love the car and she runs great. read more

Direct Auto Outlet one of the best in the business, sells & service customer satisfaction guaranteed, we highly recommend you pay them a visit. read more

We went to multiple dealerships in the Sacramento area looking for reasonably priced used cars. This was our last stop of the day and nothing else in the area compares. You will not receive a pushy salesmen trying to sell you on cars out of your price range. Ari and Mona were so kind, professional, and helpful to us. You can tell that Ari cares about cars. He has a lot of knowledge, and he did not conspicuously try and hide any problems. He was very straight forward with us with the pros and cons. The prices that they have on their vehicles are not negotiable, however they are competitive with their pricing here, it is fair, and you will not find a better deal. Overall, very happy with my choice of dealerships and so happy with my car! P.S. He even filled up the oil before we took off! :) read more

Nice car lot. The sales guy helping us was very kind. I loved their waiting room!!! Coolest car waiting room I've ever seen. I forgot my phone so I couldn't take pictures. I really wanted to purchase a car here, however their prices are little higher than what we were comfortable paying for a decent quality car. If they'd be willing to come down on their prices a little more, we might be willing to do business with them in the future. read more

Overall great experience at direct auto outlet. Great customer service and I absolutely love my car!

Ken P. Just bought a 2006 Ford Mustang,after looking at many other car lots I stumbled across Direct Auto Outlet online,saw some cars we were interested so we drove down to take a look,the cars looked just as nice in person as online,we arrive at the dealer at 5:30 thinking we wouldn't have time to do anything but look, but much to my surprise we got to test drive the car ...by ourselves (wow) and within the next hour or so we made the purchase,I have two daughters who will need cars in the future and I can promise you we will returning to Direct Auto Outlet, very nice people made the whole process a pleasure.Check them out you won't be sorry you did. read more

This was probably the easiest car buying experience I've ever had. As they were locking up for the day, I was pulling in the lot to look around. Instead of asking me to come back because they were closing they asked how they can help! I let them know I was needing to get into a car ASAP as I depend on it for work. They walked around the lot with me and discussed what I was looking for. They advised me to look at a few different cars on the lot and their recommendations were fantastic. I finally decided on one that they had me test drive. After falling in love with it, they brought me in to process papers and get the ball rolling. Mona the sweet woman who works their offered me coffee and was very pleasant. They were both professional and helpful. The customer service was above and beyond what I was expecting and best of all, I love love love my car. Thank you Ari and Mona for being so helpful and taking the time to get me rolling! read more

Bought a BMW from this guy, gave us really no info on the car while we were looking at it. He told us he owned it previously and put 1,000 miles on it himself and the car was perfect.. he said it was a 10/10 mechanic and 9/10 as far as dinks and scratches. He also said right before we took off, that, "we do regular car washes and dont drive them afterwards so usually theres a squeaking from the brakes raking the rust off, but after you drive off, you should never hear it again".. a few days later, the tires begin to shake on the freeway and we see the tires are starting to tear. Before we even left the dealership we asked about the brakes and he said "every dealership has a minimum requirement in size of the brake pads in order to sell the car. I dont have the files on me right now".. so anyways, the tires begin to rip, so we take it to a shop and they tell us the rims are bent, causing the tires to wear, AND the brake pads are pretty much gone!!!! Who lets their customer drive off like that?! The window switchers also gave out after a day of having the car, we had to go to pick n pull and dig out old parts of bmw's to get it to work again. The hazards dont work and the car doesnt lock or unlock from the inside. Would NEVER recommend this dealership. They should be 100% SUED. read more

We look at this lot every time we drive by, has large variety to choose from and wide range of prices. We just purchased a Nissan from them and everyone there were very nice, professional and made you feel at ease buying a used car, not like the other guys that make you feel that your putting them out doing business with them. I would definitely recommend them. read more

The best car buying expierience. Ari, Monaco and Tony worked with me. No one here was pushy, I was looking at two cars, I was never pressured to make a decision. I test drove both and left, made my decision hassle free. I thank you three for a great expierience. read more

You've gotta love it when you pull up to a car dealership, in an $80,000 car, to look at a $5,000 Suburban and they won't let you drive it because you're not 21. How great is that? Will definitely be taking my business to every other dealership, including dealers that let me drive brand new Jaguars. Funny how I can't drive a $5,000 Suburban because I'm not 21. read more