Prompt response. Phone consultation was very extensive and I didn't feel rushed. Jeff was very…read morethorough and explained everything in terms I could understand. I highly suggest calling to discuss your particular situation with them.

Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

Unfortunately I am no longer a member of Bartels. Me and my wife actually stopped going there…read moremonths ago. The first review that I made was really good and I like their service but after that service i had another car issue that popped up a month or two later and they would check out my car again. It got to the point where they were unable to fix my car but it kept trying to charge me for stuff that wasn't guaranteeing it to be fixed. This place was taken advantage of my kindness and they were having my car for a couple weeks but not doing anything with it. They charged me almost $900 just to change a spark plug. That makes no sense at all and it took a few hours just to do it. When I got my car back one time I found a cigarette butt too in the air filter. The fees that they have here are just ridiculous. I eventually just said that I just had enough my car because it's beyond repair and it was probably more cheaper in the long run to buy a new car than to keep giving Bartels my money for something that will never be fixed. My heart is broken because I really enjoyed coming here and I brought a few people over to give them a try. I will look elsewhere still for the time being for a new repair person for when my current car wants to throw in a towel.

They scheduled me an appointment for an estimate on repairs. I waited there 50 minutes and my car…read moredid not move. I asked how much longer to get me car evaluated. They came back and said another 45-60 minutes. How rude to make someone wait that long that has an appointment. So I left.

This review is long overdue. I was recommended to try Shipmanns by a friend of my Girlfriend. Boy…read moreAm I glad I went. Micheal and his wife are awesome to work with. After 3 separate visits and vehicle repairs I will never take my vehicles anywhere else for auto work. They are up front and honest as the day is long...no price gouging, no dishonesty just fairly priced solid work and diagnostics. Pay these guys a visit next time you need a vehicle repair in and around Oswego you won't be disappointed.

We've been coming here for years and for years I have always said that I wish we had started coming…read morehere sooner. We've got four different family vehicles, manufactured across several different decades, and if there is a service needed which they don't perform, the shops they have referred us to have been just as great as them.

I called and got one price then I got higher. With my low income I saved for the first price. I…read moredidn't get a good response for my check engine light. I would like to be told all things that my ride has wrong.

Horrible work I went in to get my exhaust welded on and when I got it back I had a bad exhaust leak…read moreI took it back and told them and they told me I should look into it myself absolutely terrible, do not go here

Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more

My go to place for routine maintenance. I had my oil changed recently, and I feel very…read morecomfortable with the service provided and the techs providing the service.

The Mikes More Miles in Montgomery has always been so helpful and kind to my family and I. They are…read moreconsiderate of your time and trusted with all of our vehicles. They make vehicle troubles seem less stressful. Wonderful staff!

This is now my third trip in 10 years. These guys are great. It's getting harder and harder to…read morefind top notch technicians who are honest, professional and have great customer service, but that's how this business has always been.

Friendly, fast, and reasonable price, why did I wait so long to get my exhaust fixed?!?! I highly…read morerecommend them!

Worst car mechanic shop this place needs to be investigated I took my car here for an oil change…read morenext thing I know my engine blew terrible place don't take your cars here this place needs to be investigated and shut down

Hi, My first time visiting this location. The manager was…read morewelcoming, efficient, and he provided friendly customer service.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.