Very professional and up front about everything. I took my BMW last week for couple of issues. They…read morechecked my car and provided me itemize details and price of the repair. I was really really surprised that they didn't charge for checking my car. There information made me make a decision whether I buy a new car or do the repairs. I have decided to take my car for repair next week now. This is my third time taking my BMW to them. Previously I use to take to BMW dealership but BMW dealership charges a lot compare to them. Very professional, detail oriented and one great quality they have is great listeners .

Great service in the work was done very good. The value was good in the communication to me was…read moreexcellent. Chris is a great guy.

Gus was very helpful with my BMW! He was able to find then fix an issue that the dealership and…read morethree other shops were not able to figure you. Service was extremely fast and for the price i don't think you could beat it!

Gus is a great guy to work with. Timely response and he did a great job fixing my carread more

I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

Shannon at the front desk is great. She is very knowledgeable. After the complimentary 2nd opinion…read morewas completed she helped me formulate a repair/maintenance plan based on priority. Then Clark's provided me with a loaner. Yay Shannon & Clark's.

Christian Brothers automotive charges a $99 diagnostic fee to figure out what's wrong with your…read morecar, however, they also identify everything else that's wrong with the car, in order to try to get you to fix it at their service station. Although, I think the people are nice, they have a slight issue, knowing that if you go a mile west of them, in Central Aurora you're going to receive prices 1/3 the cost of this location. I think they would be better off, offering more reasonable prices, relative to the competition.

The sale person tried to overcharge me for an oil change. He quoted me one price of $69 ; when the…read morejob was completed, he wanted to charge me $91. No, absolutely not. He gave me the price that was quoted. I will never go there again.

These guys are awesome. Great price , quality work and they back up their work. Highly recommended!read more

Had my brakes fixed here recently. They were able to get me in the same day I called, fixed it…read morequickly, and charged me a very fair price. Max was super helpful and kind, definitely recommend the place and will be going back for future repairs.

We have two cars that rely on Garage 31 over the past 8 years. Our cars have been repaired without…read moreany issues. Garage 31 is a relationship based business that values its customers!

I have brought all of my cars to Garage 31 over the past six years since they opened. I am writing…read morethis in May 2023. I have never had an issue with any work they have done on any of my vehicles. They have even driven me home when I dropped a car off to be worked on. They have have always been knowledgeable, efficient, and reasonably priced. This is the only repair shop that I use in North Aurora (or the entire Naperville/Aurora area). They won the 2023 Small Business Excellence Award from the AURORA REGIONAL CHAMBER OF COMMERCE.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

Highly recommend - -I was told by Meineke I needed a new catalytic converter which would cost me…read morearound $3,000. I took it to Velaquez in Aurora, and they actually brought me into the shop and showed me that the catalytic converter is absolutely fine. The noise was due to a broken exhaust pipe (which they also pointed out so I can see it) -- which they fixed for parts and labor for $208 -- incredible service, honesty, price, and customer service. I have never had such a positive experience at a car repair shop --Thank you, Carlos, and repair team for the great experience and genuine honesty! I did not expect to have paid a reasonable price to repair the damage.

Paid a fraction of what other people quoted me for muffler repair and they had my car ready to go…read moresuper quick. 10/10

Kenny, Adam, John and the Team here at Cress Creek Automotive are excellent. They are HONEST,…read moreTRUSTWORTHY & COMPETITIVELY PRICED. In the Automotive industry, there is less and less of shops like these around as the years go on. The knowledge between the team and quality of work is top notch. I have gotten exhaust work done, electrical work, break jobs, oil changes, tire stem issues, coolant leaks, and other more in dept motor repairs. This shop specializes in a wide range of repairs and each of the repairs listed above have held up extremely well. Each repair has been done in a very timely fashion. The team will offer solutions and options for repairs which i really like, it allows me to feel as if i am apart of the process of the repair. Skip the dealer and take your vehicle here!

Jon & team does an excellent job taking care of your car. They're honest and reasonable which is…read morewhat you want and is looking for in the mechanic world today. Thanks guys for all that you do and the dedication to which you do it! Ed. B

You know it's unfortunate when you have to go to the mechanic, what you think is going to happen…read moreand what it's gonna cost rarely ever becomes that. As with our experience we went in thinking it was one thing that would cost $200 it ended up costing $400. However we had a chance to meet the staff at Honest and were very impressed. They performed an inspection on our car, and have a really cool software program that records it via short videos and pictures, and sent us a text with a link. This is a useful tool as you can go back in the future and decide what you want to fix, as it your budget allows. I would highly recommend checking this place out, the next time your vehicle is acting up.

My exhaust starting getting loud. I come to find out that my exhaust had rusted NEAR the flex pipe…read morewhere it attached to the y-pipe. Honest-1 (the District Manager) tells me that there is a "hole IN my flex pipe" and that the y-pipe is in really bad condition. He tells me that instead of paying $637, I should replace the y-pipe as well because it's not going to last me and I should just pay the $700. He told me I should make an appointment to get it done asap. He kept asking me "how about tomorrow", "how about Thursday"... I asked him to show me the hold in my flex pipe, but he wouldn't. I wasn't feeling to good about this. When I walked in to Honest-1 Auto Care (Ogden and Eola in Aurora), I immediately got a bad vibe. Can't really place it, but my gut felt something wasn't right about this place. Now, I'm female and over 50....don't know too much about cars but my gut had a feeling that because, 1) they would NOT take me to look under my car when I asked them (when they had it up in the air) and 2) the jargon they started mumbling about, trying to confuse me, felt off. I attached a picture of the real problem with my car. DO. NOT. GO to Honest-1. Had I not had that gut feeling and went with them, I'd be out a whole lot of money. They should change the name of their damn business!!! Epilogue: I took my vehicle to a place in Lombard for an estimate on referral from a friend. This auto care that I went to in Lombard took me under my car and showed me exactly what was wrong. He told me that the flex pipe did NOT have a hole in it and it just needed welding. He also showed me the y-pipe, which was in great condition as well. It ended up costing me $180! Please, save yourself some money - do not go to them - and I know the name is attractive and all, but they were all about the money.