Be careful getting car here. My first experience was great. After that i Was in an accident. My…read moreinsurance covered the cost of the car because I had gap. A few months go by. I go back to get a car. In there records it's displayed as I didn't pay off my car after my accident. When i had my insurance claim and proof that it Was paid off. Anyways they end up getting me into a car. The car was solid for a few weeks. Quickly the alignment went out. The wheels were very bad. After further investigation I noticed the vin number on my vehicle they sold me was to a different car. So either they are doing vin swapping on their vehicles which sound illegal. But hey what do I know. They delete all the bad comments. Anyways I'd go to Discovery on N Lamar and 183 or any other place but here. Don't do it to yourself babes. Love your self better. This place preys on the vulnerability. Edit: chacon hides their bad reviews so that it won't effect their business. I have recommended friends here and they have all had terrible experiences I feel so ashamed for recommending this car place to anyone. Be careful and please go somewhere else. Anywhere else. Discovery autos is actually way more better than chaconI'm

I absolutely love that service that Crissy Garza and Joe over in service gave me . I made one phone…read morecall and everything was taken care of in a matter of a couple hours . Very knowledgeable and kind people . If you haven't visited them yet please do so . Great team, couldn't be more happier customer

We spoke with Priscilla about what they had in stock, what we were looking for color wise and…read morePriscilla was extremely helpful she had the answers to all our questions and didn't have to refer to paperwork. She was o e of the easiest, helpful sales reps that I have ever had help us anywhere. Thank You for EVERYTHING MS. PRISCILLA!!! You're Simply the BEST!!!

We flew down from East Tennessee to buy a car listed on their website. After multiple phone…read moreconversations, we show up. Address on the web site is a vacant building. They have now blocked our calls. Total waste of our time and money.

This location in The Quarry replaces the location that was on Austin Hwy near WalMart…read more It was a smart move because this location is more accessible and closer to the center of town. I love the open and fresh interior design and same helpful and welcoming attitude of the employees. There was a steady stream of customers and they all seemed as happy I was to be Navy customers. Great job Navy FCU!

The worst mobile app in Banking history. A check deposited on the mobile app Friday afternoon won't…read moreeven show partial deposits until Tuesday MAYBE. Prepare for less than a handful of locations to serve the entire San Antonio area, an unreliable App, and locations half a city apart. Best bank elsewhere.

This is regarding our work with Keith Lawson at Veracity Auto. Just wanted to say thanks for…read morehelping us with that first deal on the Nissan Xterra. Our credit was near poor because of some bad decisions earlier in life. We paid the Xterra off and a few years later this led to a 700+ credit score and to getting my dream truck financed by Toyota Financial Services and will also lead us to our first house purchase. The Xterra was very clean and extremely reliable, and it was such a pleasure working with Keith. Honestly think if it wasn't for him we probably would have looked at other places before making a decision. Glad we bought from him. Thanks Keith and also gratitude to Veracity Auto for having such a great sales person and for helping to make this deal. Cheers!

***AVOID THIS BUSINESS*** ***AVOID THIS BUSINESS***…read more This business will treat you well until you pay them. I purchased a 2012 3 series BMW in June 2018. YES THEY KNOW WHO I AM! The windshield had a crack and they told me that they would fix it time and time so i asked for it in writing and they would not give it to me in writing. Granted a few days after the purchase i called them everyday multiple times and they would continue to give me the run around they ended up fixing it. Next up i traded my car to them and they were supposed to pay off my loan at my credit union. Its now August and the bill is 30 days late and they still have not made the payment to my credit union. I talked to "Coach Kieth" for the car buying process and do not feel like he was truly on my side the whole way through because it was obvious that had i not been calling everyday then my problems with the process would be ignored, and he became very hard to reach after my purchase. Instead of calling him i called the dealer main line and asked for Daniel the GM multiple times and can never reach him or the owner because they are always in meetings. After not being able to express the issues with my car buying process the only ones to tell are the uninformed sales rep who answer the phone. I am pretty sure if you read enough negative reviews some mention Mr Hot Rod Steve! Who claims he is a 20+ year veteran. Well i spoke to the guy today and he says he does not appreciate me saying on their Facebook page that he did not resolve my issues. He then became aggressive on the phone and hung up on me. Every call attempt made after resulted in my calls being ignored. (Message to Steve) That type of behavior Steven displays poor quality within the organization. And with 20 years of military service, from one veteran to another, you sir have lost the discipline that the military has provided you. You did not treat me as a customer much less a human. You should remove yourself from the industry. Veracity Auto Center lacks professional quality and proper training. giving water and crackers in the lobby only goes so far. *** DO NOT SHOP HERE!!!! *** *** DO NOT SHOP HERE ***

Don't ever buy a car from here, 1- when i went to buy the…read morecar there where mug in the trunk 2-there was no original key and they didn't mention until the purchase 3- I bought the car at daylight I didn't realize rear right taillight was not working correctly ( they didn't tell me that problems 4- second day my car's sound system stoped working 5- they give you empty tank and try to screw you over every penny

This place is a scam. You tell them what car you want and they come back with a completely…read moredifferent one. They become unresponsive when you say no. Give us this, give us that (this and that being documents so that they can run your credit a million times) yet they never can deliver. I'm taking my business elsewhere and filing a complaint with the Better Business Bureau. Rafa and Andrea - you are on notice!

I have gone through the same exact thing I cannot wait until I am finished paying it off. It has…read morebeen broke down more than it has ran and when I report it it's OK for them to do shabby business in Florida. That's allowed put you in an unsafe car that leaves you stranded in every worst place possible and sits in the shop for months on end, because it overheated so much it burnt two of the heads, and they had to be reworked.

Went to Byrider to get a vehicle, I decided not to purchase a ride because there seemed to be…read moresomething shady about the whole deal! I was told that I only needed to put 800$ dwn but when I chose the car I wanted I was told 1000$ was needed. Yes I refuse because I was told one thing but when I got there it was a different story. All of the cars are over 100K, over priced and some of them are just disgusting on the inside ! These people try to hustle you and then they get mad when you decide not to buy a car from them which is very unprofessional, I know this is a second chance business , But come on we deserve reliable cars as well, everyone needs a reliable car and this business doesn't care about that, they just want to make a sell!! All I can say is Buyers Beware !!!!!!

My sister bought a car a few months ago and Andrew Solis Jr. was awesom!! got her the best dealread more

27 May 2026 I purchased a Camry 2026 XLE a couple weeks…read moreago. However, I decided to purchase the vehicle a couple months ago but my particular car was not available in the area. If it had not been for Mr. Otiz it would not have happened. My first gentleman I spoke with was Mr. Jose Otero, the general manger of the sales department. Over the next several weeks he looked for the vehicle in the Houston regional office where initial factory distribution arrives. He found a car in another city and had Israel pick it up the day I came in and had it processed it and available the next day. During the process Israel Salvador, a senior salesman, helped finalize the purchase, and since he has been my go to man working with Mr. Otero. Also Israel has spent time explaining the operation of the new features of the car and installing a couple promised add ons. I want to reiterate how Jose much went out of his way to find my vehicle and then give me both a fair trade in for my 2020 Camry and a good price that was acceptable to me. If you want a car at Universal, seek out Israel and if necessary will work with Jose to make it happen. The final and usually most painful part of buying a car is finishing the sale in the back office. Jose de la Cruz completed the paperwork with ease. A true professional in his job.

dont trust the service people!!! they damaged my finace's car while it was there! and no one called…read moreto let us know they damaged our vehicle!!!!! they have no respect towards their customer, they won't fix everything!! already reported this business to better buro and to the austin dmv!!! dont but shit from them and dont trust them!!!

BE AWARE OF THE CONTRACTS YOU SIGN! They bind you to a contract with faulty vehicles and horrible…read morewarranties that make you come out of pocket more so than helping. They take advantage of first time buyers just to acquire the sales they need and ultimately damage your credit. Went in last year to service for a fix, wasn't properly fixed the first time and had to waste time and effort and money since it wasn't under warranty just for them to still not get it right by the next pick up , a year later and the same problem has occurred and the same fix and cost to be repaid. The staff is HORRIBLE was completely belittled on the phone with CNAC who supply's the loan by not just my account manager but they're boss ! 0/10 would not recommend to even my enemies. Please so not support this company unless you'd like to pay $1,000's in fixes and interest !