I took my car to Gann's Automotive, where the owner, Paul Gann, told me the engine had failed and…read morethat the car was unsafe to drive. He advised that I replace the engine immediately at a cost of over $5,000. He also told me the car was worth less than $2,000 and suggested I buy a new one. As a mom who had just been in a recent car accident, hearing that my car was "dangerous" was extremely stressful. I felt pressured and rushed into purchasing a new vehicle I hadn't planned on buying. Before selling my car, I decided to get a second opinion at CarMax. They found nothing wrong with the engine and ended up buying the car from me for $7,000. Being given incorrect information in that situation caused unnecessary stress and financial impact. I strongly recommend getting a second opinion before accepting major repair advice from this shop. I will not be returning and cannot recommend this business.

I have both good positive and negative regarding Ganns Automotive…read more Paul and Brian and staff are very nice they recently fixed my Caravan window which would not open or close. We did buy a car from Ganns several years ago and they honored the warranty had to brig it back several times. Unfortunately, the most recent experience the gasket they fixed for the Caravan fell off. I brought it back and they put it back on. Ganns did my last oil change. I am at a different auto center today because check engine light came on and asked them to do oil change. Ganns did it way to tight, and also big oil leak end result needed new pan and what was going to be a $150 is now $500. I shared with Brian the head mechanic what happened and he said we fix oil pans all the time. The manager where I am at said that is all he had to hear if they fix oil pans all the time the mechanic is not doing them right. This was clearly Ganns fault and I didn't bring it back to them because I need the car today and usually 2-3 days for Ganns to repair your car if your lucky. The one other experience I will share is that one time Paul could not figure out why the car would not start. I didn't mind paying a normal diagnostic fee but he was charging like $140 and no repairs were done which I thought was excessive. I did complain and he more or less asked me to leave didn't pay anything and that was not my intention . The bottom like I am done going to Ganns if I need to drive to Lilburn so be it.

Excellent service all around. I really appreciated the fast response and good communication…read morethroughout the service process. Alexis Auto Repair was recommended by a friend, and I can see why. When the repair ended up being more complicated than originally estimated, they were flexible on the additional cost - which they certainly didn't have to do! - but I appreciated the courtesy and open communication.

Alex's Mechanics helped me out in a pinch, so I wanted to leave a detailed, honest review --…read moreespecially for anyone who, like me, is hesitant about using a mobile mechanic or someone outside of a big-name shop. I had never used a mobile mechanic before, and usually only go with people I personally know or large companies. I was cautious, but Alex's location on Google Maps was nearby, so I initially reached out. At the time, I couldn't get through, so I ended up going to another shop that diagnosed the issue -- but quoted me an outrageous price and told me it would take nearly a week to fix. Later, Alex followed up with a phone call and voicemail. I had already dropped the car off elsewhere but was still checking other shops for faster turnaround and better pricing. While I was trying to text the original shop, I accidentally messaged Alex instead -- which turned out to be a lucky mistake. He offered a far more reasonable quote, was understanding about my situation (I needed the car to get back to a outstate job site), and worked with me on timing. He had the job done in around 4 hours from his intial predication that he gave at the start -- right on target with the estimate he gave in my eye. Despite doing me a favor by fitting me in, he kept me updated every step of the way, even letting me know when a part he expected wasn't needed. He adjusted the final price accordingly -- since the original quote was based on a misdiagnosis from the first shop, which assumed my model had a part it didn't. Alex clearly knows his stuff. He's got the tools, the experience (over a decade in traditional shops), and the professionalism. I really appreciated his honesty, transparency, and speed. I'm definitely going to him again.

I came in for a simple TPMS reprogramming on one tire -- a service I had already shopped around for…read moreand found quoted at $50 by multiple other shops. I explained exactly what I needed before handing over my keys. The mechanic took my car, came back 15 minutes later, and asked me to pay $120 -- with zero prior discussion about pricing. My issue is not the price itself. My issue is the complete lack of transparency. A basic standard in any service business is to inform the customer of the cost BEFORE doing the work -- not after. I was never given the chance to agree or walk away. That's not a mistake, that's a choice. I only came here because a close mutual friend recommended this shop. That trust made it even more disappointing. I would not return, and I would strongly advise anyone to ask for a written quote upfront before leaving their keys here.

I went there for an oil change but I knew I had been losing oil slowly for the past few weeks. It…read moreturned out to be a bad gasket in my oil pan and they replaced it plus a few other items that needed to be done. Done for a reasonable price and the technician actually took it on a test drive afterwards to make sure it was good. A week later and it's still holding up. A+++

Did not get to use their service. However, their customer service in terms of getting me the info I…read moreneeded to be successful in my brake repair need was impeccable. Very knowledgeable people and accommodating to their customers.

From the owner: Brakes,wheel bearing, belt, alternator and suspension at your place.read more

Kyle inspected a car that I was considering purchasing. He was very thorough and I was able to…read moremake an informed decision. I would definitely recommend him.

I called for a pre purchase inspection as I was buying a used car and wanted to get a better…read moreunderstanding of the reliability of the car and what to expect. This man came as soon as he could on short notice, met me at the dealer, test drove the vehicle himself, as well as did a full inspection inside the car, outside the car, under the car, and in the engine bay. End to end my guy was there for me. I can't express how helpful he was. Reasonable prices and time as well. 100% WOULD RECCOMMEND

Service provider has an attitude concern. You provide a service, a common service; so learn how to…read moreearn business and negotiate a fair outcome. Don't get testy when potential clients express some concerns on how they are being engaged. Feedback for a business provider is how you improve the service you provide and your business volume. (UPDATED with message exchange, since business is falsely claiming that they denied me service in order to save face). Why lie? You took your stance, now own it.

Brandon was very helpful, informative, professional, and on time. I would recommend Certified Ride…read moreto everyone.

This place has taken care of us for years .Vince(the owner) is without question the most honest and…read morehelpful mechanic ive ever dealt with. Better and more reasonable service than a dealership. This place keeps you updated as the work is being done. True professionals. curt and sharon

Vince, Holly, Blake and entire team at GPA are simply the best! Honest mechanics are hard to find…read moreand this is one of them. Treat you like family and genuinely care about you and your safety. Been going there for over 10 years and wouldn't think of going anywhere else.