Customer service is horrible. One guy working the counter. Another comes out the back, takes a look…read moreat me, then goes back to what he was doing...no acknowledment...no business!!!

For an Auto Parts store this store usually does not have what we are looking for. The last time we…read moreshopped there, the young kid was overwhelmed. He did not know anything about parts, but even if he was able to find what we looked for, the registers were not working. Will keep trying and update review if it improves.

Had a towing emergency a few blocks away and limped into their location. Three guys inside (one of…read morethem another customer) were all ready to be of assistance and greeted me immediately. I ended up only needing a pry bar and was perfectly happy to purchase one in order to fix my problem, but they promptly found a tire iron in back and let me borrow it without hesitation. If I was a local, this is the kind of customer service that earns loyalty, and I would definitely return. Thanks, Carquest guys, much appreciated.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

These guys - and gal - are the best! Derek, Brian, Dominick and Lourdes have been amazing to deal…read morewith! They recognize repeat customers - even mechanically challenged ones like me - and have never failed to find solutions to my myriad of vehicle issues - whether it be a car, truck, or camper. Their attitude is excellent and I always enjoy (!) going to see them, knowing they will cheerfully help get me on the road again. And that's a big statement because I generally try to avoid all things mechanical and vehicle! Thanks to them for once again cheerfully solving my car's latest issue!

Needed new front bulb for my daytime running lamps on my truck..a very nice man who worked there…read morehelped install it. Very much appreciated..it was on 5/5/22 at about 5pm..forgot to get his name, but he definitely is an asset. Thank you again.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Needed a quick EV charge to make it to Albuquerque. Charger is available and at no charge. Thank…read moreyou Mr Melloy

DO NOT TAKE YOUR VEHICLE HERE!!…read more My husbands Chevy Cruze broke down on July 5th while he was driving down to Texas for the military & it was towed to this dealership. It has now been over 10 weeks and we still do not have our car back. When they got into the car and found out what was wrong, we paid in full to get it done. they said it would be 7 to 14 business days to get the parts in and would take about a week or two to fix the car. ever since, they have told us we owe them a lot more money then what they originally quoted us. they have continuously lied to us about when the car will be done & they keep changing their story about why it's taking so long. They keep finding other parts that need to be replaced & they wont return our calls. I am 12 hours away and my husband is 3 hours away. They are taking advantage of our situation. If we would have known it was going to take this long, cost this much money & cause this much stress.. we would have taken the car somewhere else. This is not right and this is not how you treat customers.

We ordered oil and filters online. The app said it was all in stock. We went to pick it up a couple…read morehours later only to find out they were not in stock. They said come back after 5pm. We have used this autozone before and had mixed experiences. Some visits were fine but a few had bad support. Unfortunately I usually have better support when I bring my son or hubby.

Lawerence was an amazing help, had a bad battery and he help my mom & I get a new one and even…read morehelped install it for us. Such a kind person and so helpful!

Was considering checking their new car inventory...but after reading these negative reviews for the…read moreservice dept.....I think I will pass.How come Ford Corporate diesnt hold this dealership accountable?

They did not go the extra mile that should of been for my satisfaction. Workers failed to take care…read moreof obvious need for taking care of basic needs