I had the pleasure of meeting Jeffrey today as my car needed a fuel cleaner, he took me to where I…read moreneeded to go and gave his expertise on what to choose as I had no idea what to get. Jeffrey is not only an asset to your store but super kind and knowledgeable!!!! Thanks man!!!

Great experience, came in for a key fob battery and the gentleman that helped me went above and…read morebeyond. Changed out the battery for me and everything. Definitely coming back!

This is simply the BEST place to buy your auto parts!…read more Not only do they have the hard-to-find parts that you will struggle to find at other stores. But, their prices are 5% to 10% less than other auto parts chain stores too! And, the parts are name-brand quality items, not cheap discount trash! That's super-important, especially in this day and age, where cheap Chinese knock-off parts have replaced so many of the high-quality items. Trust me, you don't save anything by using the cheapest parts! You end up doing the job over again and paying TWICE rather than spending a little more the first time! Cheap imported parts may not even fit, or work as they should. So, get the best parts that you can find! YADIRA (young female) helped me today and she definitely went out of her way to find exactly what I needed. She spent 7 and 8 minutes in the back looking, rather than just saying we don't have it, which is what so many other people would have said. Yadira earns a AAA+ rating for her proficiency and work ethic! Excellent customer-service skills, which is definitely rare in this day and age! But, be sure to use this NAPA store, not the one in Stanton. Because the manager at that location is the exact OPPOSITE of helpful. They carry specialty items here too, that chain stores simply do not stock because of low sales volume. I purchased anti-seize compound, which prevents threaded fasteners from becoming corroded and hard to disassemble. Most stores do not have that item. All in all, if you repair your own vehicle, then this is your best source for whatever you need. If they don't have it, they will order it. As a vehicle owner, the more you can do for yourself, the better off you will be. Auto repair shops use a time-based compensation system, so the technicians struggle to complete the job in the time they are paid for. What that means is they often rush, and eliminate anything that can be skipped. It's not uncommon to find missing fasteners that were never replaced. The technicians have no time to do careful work and you, the vehicle owner, will suffer as a result of that. Also, making your own repairs will save you MONEY, as well. Most likely hundreds of dollars, since shop labor time runs around $200 per hour or more. Plus, your vehicle will be more reliable as well, because you are the one staying on top of the service needs. If you're a beginner, there are two excellent sources for information to guide you through most repairs. First, you can buy the repair manual for your specific vehicle. It will show you everything with the possible exception of rebuilding the transmission, because that is a complicated job. YouTube also has videos that show you the exact steps needed to do common repairs. I urge you to watch a video first, and see someone else doing it, before you begin. Even if you just do oil changes yourself, you end up saving money and time! So, don't hesitate to tackle the common repairs that your vehicle requires. Buy latex gloves, so your hands stay clean! And, definitely safety glasses too, to protect your eyes. Learn all the safety requirements as well, like no loose hair or clothing when you are working on a running engine. If you're brand-new to using hand tools, there are books and videos that show you how to get started. So, don't assume you lack the skills to do most basic auto repairs. The money you save on labor will pay for all the tools and repair equipment that you will need. You are really investing in what's needed to keep your car in good operating condition. Most people do NOT do any of this. They simply drive their car until something is clearly wrong and then they pay outrageous prices to get it repaired. That's the most expensive way to go! BTW, this store carries high-quality VACUUM HOSE too! Not the cheap Chinese stuff that you find in other stores! One of the best things you can do is to inspect all of your rubber hoses and belts, especially if your car is 5 years old or more! Engine-compartment heat takes a toll on rubber belts and hoses and it's not uncommon to have vacuum leaks in rubber hoses that have cracked. If you have a check-engine warning light on, it's possible that the fault is from a vacuum leak in a worn-out rubber line. Fluids have a lifespan as well. The coolant. The brake fluid. The transmission oil. All of these things should be changed after years of use. The only downside of this store is that you must pay in advance for items that are not in stock. And, that's because people call and request special-order items and then fail to come and make the purchase, leaving the store holding an item that they do not normally stock. But, other than that, I'd say you can't go wrong with this store and these counter workers! Much better than average, is the score I'd give them. You should have little to NO PROBLEMS here, at this location. I certainly am satisfied with my purchase today!

Had the best customer service from Santos. Very patient, detailed and extremely knowledgeable about…read moreauto parts. Went over and beyond with helping us out. Deserves a raise!

The price is high but the customer service is on point…read more If you're there waiting make sure you get a complementary coffee.

AVOID AVOID AVOID…read more Even by used car standards, these guys are easily the biggest liars and scumbags I've ever dealt with. And they are so stupid it's all in writing. First they lied and told me they could sell the extended warranty for $2,900. Then they tried to sell me the same warranty for *$9,000* on a car where they were offering the identical warranty on their own website (same car) for $5,700. They just inflate the prices and try to screw their customers hoping they don't notice. See screenshots below. Then the finance manager claimed it was a "GM manufacturer's warranty" even though that was a blatant lie. It was for a Corvette and he later admitted it was done by Toyota Financial Services. Then they claimed a third party warranty would offer Used fake Chinese parts. Yet another lie. All in writing. Then they promised to reserve the car with a credit card. I told them to send me the info so I could give them credit card for the deposit and book travel. They didn't send it and I followed up three times today. They kept blaming their email system not working and other excuses. He finally sent it as I was walking into a 4PM meeting, and I told him I would sign it when I walked out and call him. I called him as I walked out and he told me that he had someone else coming to see the car and that "they had been trying to get a hold of me all day" - another COMPLETE LIE . I had literally called them FIVE times that day, and had spoken to him less than 90 minutes before. I have the call history to prove it. He also told me they had "30 salespeople competing to sell that car". When's the last time you saw a small town car dealer with *30* salespeople? These idiots wasted hours of my time, and lied repeatedly at every step. (and in case you're wondering, see attached photos where they claimed they were offering a factory GM warranty as a Toyota dealership, as well as the warranty discrepancy) Trust me... Take your business elsewhere.

This place is going out of business so everyone is going to get their discount. Employees are…read morechilling but try to avoid the lady with pink hair. She went off on some old man who only spoke Spanish because he tried to open the front door and it was locked. Pink hair opened the front door, like 5 mins after he tried to open it, and started yelling at this man saying their systems are down and him trying to open the door was getting her upset. Go after 5pm, I am pretty sure she is gone by then

Robert is very helpful And knowledgeable…read more I'll continue to go back with such excellent customer service . Great asset to your company ! Nice to know there's good workers out there #chevycustomer

Don't bring your car here. I went in for a brake booster and the owner Sam looked for other things…read moreand ended up paying $1,700 for work I didn't need at the time. If you want an honest & reasonable mechanic go to Nacho's auto repair down the street on Los Nietos rd.

I highly recommend Star Auto Care to everyone in LA/OC county…read more I had some leaks in my rack and pinion that I wasn't aware of, and started to hear strange whining noise. I called Star Auto Care and spoke with Sam, who is an amazing small business owner and advised me to drop off my car same day in the morning. After dropping off my car for inspection, Sam was able to have his mechanics identify the issue, which was a leaking rack and pinion. Sam provided an honest feed back and recommendation while giving me fair quote. I was advised to pick up the car a day later once the job was completed. The entire process from the beginning until the end, Sam the owner takes care of you. he does not cut corners, overcharge, and makes sure your vehicle issues are repaired before leaving his shop. I'm thankful to find Star Auto Care, and looking forward to visiting again in the future for all my vehicle needs. Thank you Sam for your amazing customer service and work, I'm glad to find you in Yelp :)

I unexpectedly welcomed a giant nail into my rear passenger tire and was forced to find a local fix…read morebefore the thing went completely flat. I rolled into Discount Tire first thing Friday morning, fully prepared for battle. I braced myself for the textbook corporate gauntlet: the high-pressure upsell on luxury tires I don't need, and a aggressive pitch for every premium lubricant, warranty, and extra protection plan known to mankind. I was ready to say "no" a hundred times. Well, plot twist: it was the polar opposite. They repaired the tire completely free of charge. And mind you, I didn't even buy my current tires from them. Frankie effortlessly made my day and single-handedly restored my faith in humanity. Because of this beautifully client-first (and wallet-friendly) gesture, they have trapped me as a loyal customer for life. Frankie is absolute royalty

I am very unhappy with my experience here. I booked an appointment ahead of time, but the store…read morecanceled it on me at the last minute. I drove all the way there and rearranged my schedule for nothing. The staff did not offer a good solution or respect my time. Staff then proceeded to blame me for making an appointment later on in the day. Appointments mean nothing at this place. Terrible. Don't waste your time at this establishment.

great local gem. I have used their services before when a…read morenail issue or such... today's 5 star review is for extra special care and service. This business went above and beyond. Around 3:30 pm I came across a woman and her daughter that had a totlaly flat tire that happened in a busy intersection. the mom was super stressed and didn't know Whittier. Other people stopped to help by calling AAA, pushing her car out of the way and such. tow trucks involved etc. I called in to find out if they had the correct size tire as she was on a unexpected emergency budget. it was close to closing at 5 but Mr. Guiterrez stayed open for this woman and her daughter to be towed to him. I was so glad he came through for this family. I trust him to come through for your tire needs.

I needed an oil change and wanted to go somewhere close to home. After a quick search on Yelp, I…read morewas impressed by all of the great reviews Gutierrez Tires & Wheels has. I decided to come in and I left extremely happy! The owner and all of his employees were very welcoming, kind, and knowledgeable. The price was one of the best around and he didn't push other services on me. I would definitely come back and would recommend this auto shop to everyone!

I had a blade stuck on one of my tires and needed tire repair. I had no appointment, so I went to…read moretheir other location in La Habra first right when it opened at 8am. La Habra location couldn't take me because they said they already had 8 appointments that morning, but called their Whittier location (this one I'm reviewing, and about 4 miles away) if they are free to take walk-ins, and that's how I ended up here. I was immediately helped and they started working on my tire within a few minutes I got there. I was in and out in about 30 minutes. They did my tire repair for free. This is my first time going to Daniel's, so I'm not a repeat customer or anything, so I'm amazed they did it for free! They got a customer for life when I need new tires, alignment, rotation, etc. Friendly people and very professional. I highly recommend Daniel's!

Fast, friendly, and very helpful. They've patched and replaced several tires for me at this point…read moreand I can't recommend them highly enough.