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Quality Car Care

4.7 (186 reviews)
Open 8:00 am - 6:00 pm

Services - Quality Car Care

Auto brake repair

Auto engine repair

Quality Car Care Photos

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Recommended Reviews - Quality Car Care

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Reviews With Photos

My 05 Lincoln Navigator drop off
Theodore D.

Knowledgeable, communicative and quality repairs by Jack and his team. I reached out to Quality Car Care and from the start they kept me updated and accommodated my needs in terms of pickup and drop off. Their key drop off is easy and straight forward. I got my SMOG, oil change, brake fluid flush, battery terminal repair, A/C repair and an alignment. Turnaround of the repairs was quick and reasonably priced. I have been going to other local mechanics for my vehicles and I plan on having all my vehicles serviced by Quality Car Care moving forward.

AJ T.

Jack is an Ace! Literally the nicest and most positive man you could meet. This man will literally give you the shirt off his back. And this kindness and earnestness comes through when you meet him. Run don't walk to QCC of you need help with your vehicle. Thanks Jack!!

Easy sign to see on Whittier Boulevard.
Hugh A.

My go to spot for smogs, tires and more. They have a brand new office and waiting area. The A/C really helps for the hot summer days. Open 6 days a week and closed on Sundays.

Jesus D.

Wow, this is what you call QUALITY customer service; their name says it all! I've visited a handful of mechanics in Whittier, but none match up to Jack and his team over at Quality Car Care. From the initial call to the drop-off, the staff was nothing but friendly and attentive. Jack himself was a standout, offering honest and clear communication about the work needed on my car. His approach made me feel informed and at ease throughout the service. Finding such dedication and integrity in auto service is a breath of fresh air. Additionally, the pricing was fair and commensurate with the efficiency of their shop. I'm thoroughly impressed and would recommend them to anyone looking for reliable car care! QCC has my future business from this point onwards.

Renovated lobby
Gilbert V.

I came in thinking I had to change my brake pads, as I heard some squeaking. Upon inspection it turns out they have plenty of miles left as I was informed. They were real honest with me and I appreciated that. I ended just getting a tire rotation and coincidentally no more noisey breaks. Either way I will be back as I appreciated the service. Jack was friendly, honest and attentive. I highly recommend.

These are the post prices of course I'm sure it's subject to change

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2 months ago

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2 days ago

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1 month ago

Service is always good. Honest and transparent with the service needed and the cost. I highly recommend Quality Car Care.

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5 months ago

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2 months ago

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1 year ago

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1 year ago

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4 months ago

Had a smog check done. Employees were friendly . They didn't take long to complete the smog check.

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10 months ago

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3 years ago

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2 years ago

Business owner information

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Jack H.

Thanks Mr. A. Looking forward to see you again soon.

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2 years ago

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1 year ago

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1 year ago

Excellent staff, great attention to detail, very helpful, these guys definitely know their stuff!

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2 years ago

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1 year ago

I was very impressed with the service. The people were great and the customer service was excellent.

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2 years ago

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Jack H.

Thank you for your kind words Jesus, means a lot to us.

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3 years ago

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3 years ago

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3 years ago

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Jack H.

Thank you so much for kind review

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3 years ago

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1 year ago

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3 years ago

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Jack H.

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3 years ago

Top notch service from a real knowledgeable pro. They diagnosed my car in very detailed way, that saved me money.

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7 years ago

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6 years ago

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Ask the Community - Quality Car Care

Do you work on A/C for Nissan Sentra 2013?

yes we do

How much does a smog check cost?

Hello, does this location offer DMV brake and light inspections?

No we do not

View All 4 Questions

Review Highlights - Quality Car Care

I've visited a handful of mechanics in Whittier, but none match up to Jack and his team over at Quality Car Care.

Mentioned in 93 reviews

Read more highlights

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Downey Car Care Center

Downey Car Care Center

4.2
(838 reviews)

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

Truly disappointed with this location. Lorenzo, the service advisor tried to charge us $25 for the…read morebrake inspection upon initial arrival. When I pointed out the banner at their shop that says "Free Brake Inspection" and their website which states Free Brake Inspection, he retorted that their website also states they do free smog checks, but he states they do not even do smog. (When relooking at their website, they do not mention free smog anyways.) Lorenzo stated the brake inspections were not free and the website got it wrong. When I asked him for the person in charge he stated Erika and Ezekiel were in the parts dept. It is a shame Lorenzo was the only advisor handling a long line at check in. He stated Corporate was aware of the brake inspection charge discrepancy. If they are aware and he is aware, why try to charge a customer for a "Free" brake inspection? After leaving our car here, we heard the next day of a list of repairs needed. Lorenzo stated they believed our brake caliper was seized but could not confirm it. He attempted to charge us an additional $289.47 for the brake caliper service and $152.10 for the brake fluid service in addition to the brakes and rotor replacement service charge we were expecting. The issue is that when we asked Lorenzo if he could confirm if the brake caliper was truly needed to be replaced, he could just say he highly suggests replacing it. From the beginning, this place was trying to scam. I reached out to Alex's Auto Repair in Cypress, who confirmed they could verify if the brake caliper would be needed. Alex's Auto Repair stated there would be no need to waste extra money if he could confirm the issue. Alex's Auto Repair serviced us, and simply lubricated our caliper without us needing to pay over $800 for the whole brake service like Downey Care Care was quoting us. Alex's Auto Repair took the time to verify the issue, charging us less than half of what Downey Care Care center wanted to charge. My issue with this location is they would have happily overcharged us for a service that was not needed. Take your car to Alex's Auto Repair, save your time and money. While Downey Care Care Center was busy playing around, we had to spend extra time and money booking a rental car. (Photo on the left is from Alex's Auto Repair who took the time to verify the concern and lubricate our caliper. The photo on the right includes one page of many pages of services recommended by Downey Care Center including replacing the brake caliper and fluid exchange had we chosen to go that route.) Makes me question if the remaining suggested repairs (not all pictured below) by Downey Care Care Center were even necessary.

Ten-Four Auto Repair Center

Ten-Four Auto Repair Center

4.1
(361 reviews)

I stopped by Ten-Four auto today for a smog check…read more Walked into the office and was met with a clean space and cool air-conditioning. Was helped by a courteous gentleman at the counter, and within 3 minutes handed over my keys and sat down in the comfortable waiting area as the crew went to work! Closeout was a breeze as I signed my name on the invoice then paid for services with Apple Pay. Will definitely be back to Ten-Four Auto.

If I could give zero stars, I would. My sister brought her…read morevehicle to Ten Four Auto for a power steering leak. Instead of fixing the actual problem, they upsold her over $2000 worth of work, and returned the vehicle still leaking- actually worse than before. Because my sister had to leave town, I personally dealt with the shop afterward. They kept the vehicle back and forth a total of 4 weeks, during which their clearly incompetent technicians couldn't identify the source of the leak. After all that time, they suddenly claimed they "found" the leak and of course, wanted even more money to fix it. Ricky, the so-called "manager," was fake, dishonest, and straight up lied to my face. He claimed they never touched the reservoir that was leaking - which is impossible, because that part must be transferred when replacing the power steering pump they already installed. This shows their complete lack of knowledge, or intentional dishonesty. The vehicle was NEVER FIXED, and I had to take it to another shop. What we did get was weeks of wasted time, money burned on Ubers going back and forth, and nonstop gaslighting instead of accountability. This shop preys on customers who don't know cars and just try to upsell, deflect, and lie when things go wrong. Educate yourself before taking your vehicle to ANY shop, but most importantly-- AVOID THIS ONE. Absolutely terrible experience from start to finish.

Quality Car Care - autorepair - Updated July 2026

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