Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

We recently purchased a car and came across a few issues shortly after ...I write this to share…read more the exceptional service we received thereafter. We expressed our concerns and without hesitation our mind was put to ease knowing that they would address these items in good faith. Allen, who deserves special thanks, is a class act and provided us the assurance that things would be remedied, which they were. To the team at Zoom: Jasmine, Peter and Allen, you made the overall sales experience a positive one. Oh, and we love our Audi Q5 :-)

Avoid this place. Read the reviews. $500 non refundable…read moredeposit required to hold car to have inspected and was told I need to put my OWN personal insurance on the car to take for a test drive (with their dealer plate) and have inspected by mechanical shop 1 town away from this place.

My Son has been gettin a runaround for 5 weeks. see his review …read more If I could give a negative review I would. In March of 2023 I brought my 2019 Ford Escape into Route 23 Automall for an engine failure. This repair took 2-3 weeks and I was not given a loaner. Less than a year later, in March of 2024, I brought the same car in for a transmission failure (great design, right Ford?). Again, I was not given a loaner, and my car has been in the shop for over 4 weeks now. I was told that a new transmission was put in, but engine lights came on when they did that they could not figure out. For the past 2 weeks, I have been given the runaround and cannot get any answers from Alexis in Quicklane. If a certified Ford auto shop cannot figure out how to fix their own cars, that is a huge problem. Needless to say, if and when I do get my car back from them, I will not be returning, and I will certainly not recommend Route 23 Automall Quicklane to anybody. In anybody is wondering, there is a Class Action Lawsuit against Ford for their transmission issues. Gerkarrah Jones v. Ford, Case No. 2:24-cv-10721-MAG-CI Ford and Route 23 Automall need to do better.

I have had an exceptional true car buying experience with Brian Barna from Route 23 Auto Mall…read more Like all of you I started my car buying journey online researching. I found my 2024 Ranger Raptor at this dealership. I sent an email late Sunday evening inquiry. I received a very prompt response from Brian the following Monday morning. We exchanged emails and texts throughout the day and had a deal. I filled out a PDF financing application, selected a few dealer installed options, which took a coupe days to receive and install by their service team, and picked up my new 2024 Ranger Raptor on Thursday morning. On Thursday, I had the privilege to meet with Brian in person. He is a knowledgeable, courteous professional! I then signed all the paperwork with the Finance Manager and was done in about 15 minutes. Brian took the time to help me get the Ford App on my phone and walked me through connecting Apple Air Play and all basic features on the vehicle. This was the absolute best modern car buying experience for serious buyers who value their time. I highly recommend with Brian Barna and the Route 23 Ford Auto Mall in Butler, NJ.

Overall, I was pleased with my experience purchasing a 2023 Jeep Renegade Trailhawk from the…read moreEnterprise Wayne, NJ location. Jarred was great to work with and made this a simple and painless process. I took the car to my mechanic; he said the car was in great condition and saw no issues, so that was a relief. The only reason I am not leaving 5 stars as I was disappointed that they only provided me with one key fob. To obtain another one it landed up costing me around $500. When I asked where the other key fob was, I was told none of the cars come with this. Yet I was conveniently handed a business card of someone who could provide one. Kind of felt suspicious to me that they were holding onto the second key fob. Then maybe working with this guy to sell and program that key fob back to customers who just bought a car from them! Not saying this is happening, but I just don't understand after spending all that money, where is the second key fob? The car also had a really odd, shaped plastic front license plate bracket, in that was not the same height as a US spec license plate. I took it off and it was stamped "Nissan" on the back, so it was not for a Renegade, let alone even a Jeep! I had to spend $50 for one to properly fit the bumper and plate. When I picked up the plates, I mentioned this to Genesis. She told me to email her a screenshot of the purchase and would look into reimbursing me for this. I have not received a response yet. Again, minus the key fob and license plate bracket, overall, I am happy with my purchase. I would recommend Enterprise and this location to others and consider buying another car in the future if I am in the market for something else.

My purchase for a $47,000 truck I had expected to be a pleasurable & honest experience with…read moreEnterprise. But unfortunately it has not. Jay promised me numerous times that "Everything is perfect." It was checked & gone over down south before delivery & we checked everything here in NJ." Unfortunately my believing him was a big mistake on my part. Glass roof panels had multiple strips of sap that looked like scratches in the glass, so the truck wasn't cleaned. I got home to find a brake light out. So again, it was not checked. The washers weren't working as the fluid had froze. When they did work the left side wasn't working due to a pinched line. Noise in left front tire rubbing on inner fender, no road test? Few weeks later the sun visor fell out of the roof. My warranty from you was useless as Dover Dodge charged me about $375. Shimmy in wheel began a few months later, cost me $70 for tire rotation as I had to to return again to Sparta Tire for balancing. When I finally took it on the highway a few weeks later the vibration was worse. I returned to Sparta Tire to find out a tire had a belt coming loose causing severe shaking above 60 so it went back to the rear of the truck. I also need to remind you there are two different treads & different manufacturers on the truck. I never in my life after being a Ford mechanic for 17 years has ever heard of mixing tires, therefore I returned to Paul. BTW no one called to tell me my plates were in, I was driving with expired reg. When I stopped in for plates which I put on myself in the parking lot, thank you very much I told Jay about the brake light out. He told me to "Go down the street to an auto store." Now I want the tires to match so I want the bad tire replaced along with the other two that only have 4/32" - 3/32" left so they are worn. I don't think that's unfair - my concern is safety & two different treads are not. I have receipts & documentation for everything. Two tires are 3/32" & treads don't match two other tires. Why would you sell a truck with different treads? Obviously they don't care about safety. I don't think safety or honesty are a concern with Enterprise. I recommend no one to deal with dishonest sales people & never EVER believe them when they tell you all is good & 100%. Videos & pictures to be added. I was supposed to get a call back which of course never happened. Time to contact BBB & Channel 7 News.

First time using this type of car leasing. I have to say it was very easy and way above what I…read moreexpected. I was recommended by my son who has used Hollywood Motor's to lease his wife's 2021 VW Atlas. So I gave George a call and he lined up a buyer for my 2019 Audi Q5 and then got me into a 2021 Cadillac XT5 for a lot less then I was paying on the Audi. No hassles and they delivered to new car right to my house and drove the Audi away. It was that easy and when my new license plates came in they delivered them right to my house. I would highly recommend Hollywood Motor's to anyone who wants to skip going to a car dealership and trust George and Shawn to get them into the car that they want and for a better price.

I was promised a resolution to my issue with registration weeks ago. Still no fix. I will be…read morecontacting an attorney and law enforcement tomorrow since they only respond to messages one week later

I had a pleasant shopping experience - very happy with my vehicle, and the service of the crew was…read moreexcellent - Thank You (in alphabetical order) Ahmed, Mohamed, Ray and Troy for your service. There was a problem with the brakes but, the most important thing is to own up to a problem, and the guys at the CAR HOUSE of WAYNE did just that and I received a refund for having the brakes fixed. Thank you again

Regarding Vehicle Purchase from The Car House LLC…read more I am writing to express my concerns regarding a vehicle I purchased online from The Car House LLC in New Jersey on July 25, 2025. Unfortunately, the vehicle has proven to be unsafe. After the dealership replaced a cracked windshield, I discovered that the wiper sensor was faulty. During a service visit to Valvoline Instant Oil Change on August 7, 2025, an employee informed me that metal shavings were found in the transmission pan. Additionally, the dealership had agreed to replace a damaged front grill before delivering the vehicle to my apartment; however, they only glued the existing grill instead of providing a new one as promised. Moreover, the driver's headlight is not functioning. On August 9, 2025, I visited Mavis Discount Tire, where I was informed that all four tires are worn and dry-rotted, and that the car shakes when exceeding 40 miles per hour. The technician also noted that the brake pads are nearly worn out. When I returned to Mavis to replace the tires, I learned that the rims are fractured and must be replaced before new tires can be installed.

If I could give 1,000 stars I would. My car was rear ended. Montville collision fixed it quickly…read moreand we're communicative. They also went out of their way to make my car look almost brand new on the inside. I hope to never have an accident again, but if I do, I would use Montville collision in a heartbeat.

It was a pleasure working with Montville Collision. Chris and Paul where a pleasure the work on my…read morecar was great. I think the price was very reasonable. Great Job Thank You. AnnMarie Puentes