Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

Steve and Paul were great to work with. Fair and honest transactions. They bought two vehicles from…read moreme, gave me the price I asked, and done! Got way more than dealer trade-in values, and were competitive with other online venues like Carmax and Carvana.

Everything went well!! Extremely professional, friendly service. We were impressed with the…read moredepth of knowledge and the customer service at every touch point, and would not hesitate to drive a couple hundred miles again to purchase from them! Amazing car at a really good price, if you are in the market, you really need to start here

To be honest i rate a business on how well they do after a mishap (especially as a business owner)…read more I had one bad incident and the service department went above and beyond to fix the issue. Owning a fleet of fords I've purchased from a few dealers. The best purchase was from rt 23 automall looking back. The price time saved and the honesty is impeccable. Biggest praise to Patti in the service department she always has your best interest at heart, she goes above and beyond is super helpful and her attitude and work ethic is contagious. She cares and has a calming and upbeat personality if that makes sense. I'd hire her in a second. And she def is the one that keeps the customers coming back. At least this one. She's proven that she can take care of her customers but most importantly she's honest if she can't squeeze you in because of the schedule she doesn't which is the most important trait in my book. All I want is honesty makes my life and others lives that much easier. Dropped off one of my salt trucks to have a harness for the back up camera replaced she made sure to get it back before the snow came. They have really risen to the occasion and prove they are the leader when it comes to Ford sales and service. Thank you again for all your help Patti. As a small business owner having people you can trust in different industries to handle their part when you need them to step up is the most important and such an integral piece to any small business succeeding and Patti never disappoints. She deserves the praise and recognition. THANK YOU THANK YOU THANK YOU PATTI!!! You've made me a rt 23 automall believer.

The back up camera on my 2015 Ford Escape broke. So I brought it to Route 23 Auto Mall in Butler on…read more23 South & had it Replaced For $650. One year later I got a letter from Ford saying the Camera has a Manufacture DEFECT. So I took the letter to Ford & said I want a REBATE for the $650. Since my camera broke & I had gotten it fix. For $650. They REFUSED!!! So I am here WARNING EVERYONE; DO NOT BUY A CAR FROM BUTLER AUTO MALL on Rt. 23 South in Butler. They DO NOT stand by their products!!! They DO NOT CARE about their CUSTOMERS!!! I am telling Everyone I know about how badly they treat their customers. Pass this on to Everyone that you know so they don't get Screwed Over by them. The Only reason I gave them 1 star is because you can't give them NEGATIVE Stars. I am going to have to Call, E-Mail, and Text the Ford Corporate Company and see what they can do!!! And see if they Really Care about their Customers.

Overall, I was pleased with my experience purchasing a 2023 Jeep Renegade Trailhawk from the…read moreEnterprise Wayne, NJ location. Jarred was great to work with and made this a simple and painless process. I took the car to my mechanic; he said the car was in great condition and saw no issues, so that was a relief. The only reason I am not leaving 5 stars as I was disappointed that they only provided me with one key fob. To obtain another one it landed up costing me around $500. When I asked where the other key fob was, I was told none of the cars come with this. Yet I was conveniently handed a business card of someone who could provide one. Kind of felt suspicious to me that they were holding onto the second key fob. Then maybe working with this guy to sell and program that key fob back to customers who just bought a car from them! Not saying this is happening, but I just don't understand after spending all that money, where is the second key fob? The car also had a really odd, shaped plastic front license plate bracket, in that was not the same height as a US spec license plate. I took it off and it was stamped "Nissan" on the back, so it was not for a Renegade, let alone even a Jeep! I had to spend $50 for one to properly fit the bumper and plate. When I picked up the plates, I mentioned this to Genesis. She told me to email her a screenshot of the purchase and would look into reimbursing me for this. I have not received a response yet. Again, minus the key fob and license plate bracket, overall, I am happy with my purchase. I would recommend Enterprise and this location to others and consider buying another car in the future if I am in the market for something else.

Let me start by saying working with Jared was an awesome experience.. When we got to the lot, my…read morewife and I were looking around for about 10 minutes. Jared came out to greet us. Saw the car we were looking at, threw us the keys and told us to go for a ride. Of course, after I gave him my license to copy.. My wife who has a difficult time making quick decisions. Had no problem here. Their transparency, with no added pressure made it a very pleasurable experience.. We were in and out including a test drive in about an hour. When it came time to look at financing for the car all of the lenders showed up on the screen.. He told me to pick one. Again, no pressure. When it came time to a pick the extras as far as warranties and things of that nature. Again, no pressure. While we were doing all of this, there was somebody in the backroom. Taking care of the motor vehicle paperwork. When we were finished working with Jared. They handed me the paperwork, and the keys. We went outside and put the temporary tag on. And I drove off. It really was that easy. We will be back!

George and Anthony were both outstanding in helping us find and lease our 2026 VW Tiguan, while…read morebasically trading in our old Audi Q5. The process could not be smoother or easier. Chris was amazing as well, and very thorough when he delivered our car. I highly recommend going this route versus going to a dealership that will give you never ending upselling sales pitches, trips to the "managers office" for negotiation, and haggle you for every dollar. Do a little research before contacting them to give them an idea of what you are looking for, they will do all the searching and additional research, while offering their professional input, and then execute with the dealerships on your behalf. Sharp, efficient, and very friendly service overall.

I was promised a resolution to my issue with registration weeks ago. Still no fix. I will be…read morecontacting an attorney and law enforcement tomorrow since they only respond to messages one week later

The car house comes highly recommend by my husband and I, we are repeating customers in May 2026…read morewe purchased a Mercedes E300 and recently August 25th we just purchased a Volvo Xc60 we are satisfied with both purchases. Omar is that guy that will take great care of you, you will not be disappointed with his customer service skills, the rest of the staff such as Collene who makes sure you receive your title on time , Greg also helped with making our last experience go well along with Omar of course. So if you're in search of a used luxury vehicle i suggest you go to The Car House in Butler Nj.

Regarding Vehicle Purchase from The Car House LLC…read more I am writing to express my concerns regarding a vehicle I purchased online from The Car House LLC in New Jersey on July 25, 2025. Unfortunately, the vehicle has proven to be unsafe. After the dealership replaced a cracked windshield, I discovered that the wiper sensor was faulty. During a service visit to Valvoline Instant Oil Change on August 7, 2025, an employee informed me that metal shavings were found in the transmission pan. Additionally, the dealership had agreed to replace a damaged front grill before delivering the vehicle to my apartment; however, they only glued the existing grill instead of providing a new one as promised. Moreover, the driver's headlight is not functioning. On August 9, 2025, I visited Mavis Discount Tire, where I was informed that all four tires are worn and dry-rotted, and that the car shakes when exceeding 40 miles per hour. The technician also noted that the brake pads are nearly worn out. When I returned to Mavis to replace the tires, I learned that the rims are fractured and must be replaced before new tires can be installed.

Chris is THE best. Great, honest service. Full and open communication. Will always be my family's…read morego-to.

If I could give 1,000 stars I would. My car was rear ended. Montville collision fixed it quickly…read moreand we're communicative. They also went out of their way to make my car look almost brand new on the inside. I hope to never have an accident again, but if I do, I would use Montville collision in a heartbeat.