Paul Miller Toyota called me three times to bring my car in for a recall. I showed up for the…read moreappointment only to find out the part was never in stock. No warning, no apology. I still let them do an oil change. When I picked up my car and asked why they kept calling me, I got a bunch of shrugging and "oh, they call me all the time too." I explained it was inconvenient and meant taking another day off work. Still nothing. As I was walking out, the advisor (Kevin Regan) muttered "sorry but yeah I'm not sorry" under his breath. I actually turned around and asked if he wanted to say it to my face. He postured, got aggressive, then hid behind a repeated "have a nice day." Not one other person in the office said a word as he waddled off. I own five Toyotas. This dealership just lost number six.....and the service on my entire little fleet. If Kevin had an ounce of people skills and offered an apology, a 15% token coupon, anything I wouldn't have flinched. But alas, your employees are the face of your business and well, this is an aggressive, sloppy dealership that could care less about you. Some family business Paul Miller is.

This was our second car from Paul Miller Toyota. Salesman Marvin Garcia made the entire experience…read moreas easy this time as last time. He answered all our questions and walked us through our financing options. Next car? We're coming back to Marvin and Paul Miller.

Verner-Cadby is the only reason I'm staying with Ford. The service, body shop, and sales folks are…read morewonderful, along with the rest of the office staff. I've been with V-C since 1984. They treat me like family! They are thorough with their service, very considerate with cost, and great people! V-C is family-owned, family run, and treats its customers like family. This is feedback for Ford Corp. Ford has made a mistake twice by discontinuing production of the Taurus, and their drop in sales is indicative of customer disappointment. The first time they stopped production of the Taurus, they replaced it with The Ford Five Hundred, which lasted only a few years, and they wisely brought back the Taurus. Now Ford went all in on EVs and no longer has a standard sedan. I will need to replace my current Taurus, which has 100,000 miles, and I am struggling with how to replace it with a new non-EV Ford sedan. I may have to settle for a hybrid SUV, which does not make me happy. I've been advised by friends to get a different brand of car, but I will not go to another dealer. I've explained why I will not do that, but at this point, it's a choice of which car is the least objectionable for me. Ford needs to listen to its customers.

Just purchased my fifth car from Verner-Cadby…read more Tom is the salesman we always work with. Knows his stuff. Always helpful, always listens, guides us through the test drive, purchase, and teaching the systems on the car. Carl, the sales manager, is alway out front and accessible, not like other dealerships where you never see the mysterious "sales manager" the salesperson always has to clear things with. If the dealership wasn't great I would not have purchased five cars there. The entire process is low key and low pressure. From selecting a car, to the test drive, to approving the deal and sitting with finance, it is as pleasurable as a car buying can be.

I was in search of a new car today, and I have to say... I had the best experience!…read more Of course, I did my homework beforehand and was convinced that **$5K** was going to be the magical number for my trade-in... well, maybe not! But hey, I respect the reality. **P.S. I'm not 80!** Thank you, Sean, for the reminder. Meanwhile, no one could find Eric... turns out he was busy helping another buyer! Then 2:00 PM arrived, and reality started setting in... *How much? How much? How much?* Jaime kept it from start to finish, and I truly appreciated the honesty and transparency. The lender approved me, and I'm happy with my selection! To Sean, Eric, and Jaime thank you for making the process matter through your respect, honesty, professionalism, and commitment to outstanding customer service. You made what could have been a stressful experience an enjoyable one. Thank you!

I cannot say enough good things about this Ford service department. While on an out of state trip,…read moremy truck started having issues and could have easily ruined the entire trip. Instead, Matt in the service department came through in a big way. He was professional, responsive, and made sure I was back on the road in no time. This experience was a complete contrast to what I have dealt with at Jeep. It reaffirmed my decision to go back to Ford. Buying a vehicle is one thing. Anyone can make the sale and hand you the keys when everything feels great driving off the lot. What truly matters is who has your back when you are in trouble. Ford does. This is my second Ford, and between the two trucks I have put over 230,000 miles on them with very few issues. That kind of reliability paired with service like this is why I keep coming back. That is how you treat customers. Five stars

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

Robert has been the front man at the carwash. Always in good spirits and helpfu. I have been coming…read morehere for years and it's always exceptional. I wanted to acknowledge someone who takes pride in his work and cares about his customers. The rest of the team shines as well!

Kept charging my credit card even after one month only of unlimited eases. Phone number…read moredisconnected to even call them

I just bought a 2021 Audi S5 from Paul Miller Chevrolet. I had the pleasure of working with Andreas…read moreEngland and Jerry Gibbons. I am very pleased with how I was treated. From when I first arrived to look at the car - both Andreas and Jerry were very friendly and informative regarding the vehicle. They were both very communicative during the process and listened to my requests. They were both extremely easy to work with and would highly recommend seeing them if you are looking for a car. They were flexible when it came to financing and discussing certain prices on the vehicle. They are easy to talk to and willing to work with you. Highly recommend!

I don't know. Nice friendly employees but I waited 4 hours for an oil change and a yelling from my…read moreemployer for missing most of my Monday. I came for an oil change for my 2025. Crazy.

by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!